Snomâs D7XX Series of desk phones are now certified for use with Zoom services.
Snom has always been known as a pioneer and a leading brand of professional and enterprise VoIP phones. They provide a diverse collection of telecommunication products that elevate the business user experience through state-of-the-art technology and design. And the Snom D7XX Series continues that tradition.
Snomâs D7XX Series of desk phones are professional, high-performance devices that provide the best in Wideband HD audio, ensuring crystal clear sound quality. They are Bluetooth-compatible to meet the connectivity requirements of todayâs offices. The Snom’s D7XX series of desk phones are adaptable for those working remotely, in-office, or in a hybrid model.
The Zoom Hardware Certification Program is for manufacturers who produce devices designed to integrate with Zoom. This program allows manufacturers to certify that select hardware is compatible with Zoom software. Zoom-Certified hardware undergoes comprehensive testing and review to ensure a seamless communication experience.
Manufacturers who are approved for Zoom Certification get listed on the Zoom Certified Hardware page and receive a Zoom Certified badge, which lets customers know that the manufacturer’s hardware has undergone comprehensive testing.
With the Snom D7XX Series being Zoom-Certified, customers know they can expect a high-quality, reliable communication experience.
Snomâs D7XX Series consists of the following products:
If you have questions about any of these devices, about Zoom Certification, or want to learn more, contact one of our VoIP experts at 1-800-398-8647!
We are excited to hear about this new Zoom Certification for the Snom D7XX Series! Are you? Please leave your comments below. We are looking forward to hearing from you.
VoIP Supplyâs Customer Experience Manager noticed a recurring issue that customers were bringing to her and her team’s attention regarding their Poly VVX D230 headsets and how the handsets were unable to pair to the base because the region changed from the US to the EU.Â
One case that was brought to our attention involved a customer who had two Poly VVX D230s. After upgrading the firmware with the pre-programmed Centurylink provision, the base region was changed from US to EU and it was not possible to register the handsets that are from the US region.
The handset was unable to pair to the base because the base began registering as EU. This was not a European base, it was North American, so the customer was confused and assumed it was defective.
After some research by our Customer Experience Manager, and consulting with our VoIP Team, she discovered that there was a bug in Poly’s firmware that was making this happen. Additional research from our Team through Poly showed that firmware must be updated to Firmware version 7.1.3 on these Poly VVX D230 headsets.Â
Our VoIP Team put together a series of steps that the user can follow in order to change the DECT region back to its original US region:
Customer reports the problem and provides the MAC address of the device, and the DECT region the device is supposed to be in.
Poly confirms that the region change is due to EEPROM corruption, based on the RFPI being 00xxxx2220.
Customer provides the original, valid RFPI if possible. The information is not on the product label, but it would be in old syslogâs if they exist.
If the original, valid RFPI is not available, Poly contacts ODM manufactory to look up their production record based on the MAC address.
Poly engineering provides a special FW containing a recovery table with a newly added entry with the MAC and RFPI of the device in question.
Customer updates to this special FW, and the region and RFPI of the matching device will be restored.
Customer updates back to their normal GA firmware.
Firmware version 7.1.3 has a permanent fix, customers should update to it after applying the Hot Fix.
Do you have thoughts on this issue and this solution, or have similar experiences youâd like to share? Please leave a comment below.
We have previously talked about the emergence of Wi-Fi 6, how this is the next generation of Wi-Fi, why to choose Wi-Fi 6, and how we couldnât wait to learn more about it.
Now is the time to learn! And not only is now the time to learn about Wi-Fi 6, but how Wi-Fi 6 is the perfect Wi-Fi access point (AP) for business-grade wireless network deployments with medium-to-high user density.
And, as we are asked about Wi-Fi 6 access points, we are frequently asked if one of our most popular brands of APs, the Grandstream GWN series of APs, has Wi-Fi 6. The GWN Series does include Wi-Fi 6 APs. Read on to discover the three Grandstream Wi-Fi APs that are on the market and available to you through VoIP Supply.
Wi-Fi 6 is the most recent version of the Wi-Fi network protocol. Due to the increased bandwidth provided by Wi-Fi 6, you get faster Wi-Fi, which means better upload and download speeds.
Wi-Fi 6 was created to support the modern generation of dense environments where faster internet is constantly in demand as many users utilize more bandwidth-demanding devices that require consistent and reliable Wi-Fi connections.
Wi-Fi 6 technology maximizes the number of signals an access point and router can send and receive at the same time, allowing them to communicate with more devices at the same time and to send data to multiple devices in the same broadcast.
The two key technologies responsible for speeding up Wi-Fi 6 connections are MU-MIMO and OFDMA.
MU-MIMO, which stands for âMulti-User, Multiple Input, Multiple Output,â was introduced on Wi-Fi 5 devices, but Wi-Fi 6 upgraded it. This technology allows a router to communicate with multiple access points, rather than broadcasting to one device at a time.
OFDMA, which stands for âOrthogonal Frequency Division Multiple Access,â directly impacts uplink and downlink streams and controls how client devices are connected to the access point and bandwidth prioritization.
Grandstream, a leader in providing comprehensive communication solutions, provides an ideal Wi-Fi 6 AP solution with their Grandstream GWN Series Wi-Fi 6 APs.
The GWN series of Wi-Fi 6 APs are perfect for delivering the advantages of Wi-Fi 6 to small-to-medium-sized businesses, multiple-floor buildings, residential settings and commercial locations, and similar environments.
The GWN Wi-Fi 6 APs include the GWN7660, GWN7660LR, and GWN7664.
The GWN7660 offers dual-band 2×2:2 MU-MIMO with DL/UL OFDMA technology and a sophisticated antenna design for maximum network throughput and expanded Wi-Fi coverage range. To ensure easy installation and management, the GWN7660 uses a controller-less distributed network management design in which the controller is embedded within the productâs Web user interface. The GWN7660 is also supported by GWN.Cloud. It offers an effective solution for high-density deployments.
The GWN7660LR offers IP66 weatherproof certified casing, dual-band 2×2:2 MU-MIMO technology with DL/UL OFDMA technology, and a sophisticated antenna design for maximum network throughput and extended coverage range of up to 250 meters. To ensure easy installation and management, the GWN7660LR uses a controller-less distributed network management design in which the controller is embedded within the productâs Web user interface. The GWN7660LR is also supported by GWN.Cloud.
The GWN7664 offers a high-end Wi-Fi access point with dual-band 4×4:4 MU-MIMO, DL/UL OFDMA technology, and a sophisticated internal antenna design for stronger anti-interference, more stable connection, maximum network throughput, and expanded Wi-Fi coverage range. To ensure easy installation and management, the GWN7664 uses a controller-less distributed network management design in which the controller is embedded within the productâs Web user interface. The GWN7664 is also supported by GWN.Cloud.
Visit our website to learn more about Grandstreamâs Wi-Fi 6 APs or call our VoIP experts at 1-800-398-8647 today!
Have you deployed any of the Grandstream Wi-Fi 6 APs yet, or have you planned to start upgrading? Leave a comment to let us know and tell us which devices you will be deploying.
What better way to start your day than with a VoIP News Update? Watch our VoIP News Update to get caught up on the latest in VoIP! In this monthâs VoIP News Update, weâll cover some exciting new products! Including the Algo 8410 and 840 IP Visual Display Speakers and the Yealink BH76 series and BH71 series and of headsets, and our recap of ITEXPO 2023!
With many SMB and Enterprise businesses deploying voice communications over the Internet, they are looking to take proactive measures to prevent quality and security issues by utilizing session border controllers.
Many of these businesses are turning to Ribbon Communications, a company with two decades of leadership in real-time communications.
Ribbon Communications Session Border Controllers are highly secure and protect customers’ networks from attacks. Their Session Border Controllers deliver network security, routing, policy management, and even robust media transcoding.
And Ribbon Communications’ Intelligent Edge™ EdgeMarc series of enterprise session border controllers are specifically designed to provide high security, availability, and service quality for todayâs cloud-centric communications services.
The EdgeMarc 2900e and 2900a Session Border Controllers are ideal for SMBs, enterprises, and service providers that are looking to deploy Unified Communications while not compromising on security.
The Ribbon Communications EdgeMarc 2900e Intelligent Edge™ Session Border Controller is perfect for SIP Trunking or Hosted PBX applications. The solution supports bi-directional data rates up to 1Gbps and up to 300 concurrent calls.
The Ribbon Communications EdgeMarc 2900a Intelligent Edge™ Session Border Controller brings the same functionality of the EdgeMarc 2900e while adding both outbound and inbound analog line (FXO/FXS) support for applications such as PSTN fail-over, and overhead paging. This solution supports bi-directional data rates up to 1Gbps and up to 300 concurrent calls.
The Edgemarc 2900 series also has Power over Ethernet (PoE) models available, for those businesses that need PoE ports. Ribbon Communicationsâ EdgeMarc 2900e and 2900a PoE Intelligent Edge™ devices are both ideally suited for Cloud UC applications that require PoE functionality to power IP endpoints. This solution enables service providers to easily support locations with less than 12 phones with a single device (larger implementations can utilize external PoE switches).
While both EdgeMarc 2900e PoE and 2900a PoE Intelligent Edge™ devices have the same key capabilities such as 12 fully managed PoE ports, supporting data rates up to 1 Gbps and 300 concurrent calls, and multiple WAN ports that enable link redundancy and stateful SIP transfer, the EdgeMarc 2900a model includes 6 or 8 FXS ports to support analog endpoints and up to 2 FXO ports.
All EdgeMarc Intelligent Edge™ devices scale according to user demands, allowing service providers to deliver high-quality VoIP solutions to customers of all sizes and network configurations.
And, as with all EdgeMarc Intelligent Edges™ devices, the EdgeMarc 2900e and 2900a are managed with the EdgeView Service Control Center. EdgeView provides a comprehensive view of your VoIP network, enabling you to monitor performance and quickly remediate issues, leading to an improved customer experience and reduced costs.
Additionally, the EdgeMarc and EdgeView family is Microsoft Certified for Teams Direct Routing and is Certified for Zoom Phone.
While both devices help deliver high-quality business-critical communications services over public and private networks, which is best for your business?
The EdgeMarc 2900e Intelligent Edge™ Session Border Controller is ideally suited for Hosted PBX or SIP Trunking applications that do not require analog lines.
However, if you are an SMB or enterprise that is looking for a session border controller that is suited for Hosted PBX or SIP Trunking applications that also supports FXS and FXO connections for fax lines, overhead paging systems, or PSTN lifeline, then EdgeMarc 2900a Intelligent Edge™ Session Border Controller is perfect for your business.
As part of Sangomaâs ongoing efforts to improve the reliability and performance of their services, they are introducing a new status page, trust.sangoma.com, to provide customers with an enhanced service experience.
As of February 1, 2023, trust.sangoma.com has replaced the legacy status page: status.sangoma.com, which will no longer be in service.
The new status page will better serve the customerâs needs by providing real-time updates and information on the status of all Sangoma products and services, including outages, maintenance, and more. This new platform will provide a more seamless and user-friendly experience for customers, allowing them to stay informed about the status of our services at all times.
Bookmark trust.sangoma.com and make it your go-to resource for all your Sangoma product and service status needs.
If you would like to share your experience visiting and utilizing trust.sangoma.com, or have any questions, please leave a comment below. If you have additional questions, please reach out to us at 800-398-8647!
You know Grandstream IP phones, video conferencing devices, Wi-Fi and Wi-Fi 6 APs, on-premises IP PBXs and cloud-based services, business security devices, and facility management solutions.
But do you recall their most famous line of switches of all?
Chances are that you wouldnât be able to recall at all!
In fact, I donât even need Johnny Mathis to tell me that the chances are, your chances are awfully goodâŚâŚ..awfully good, that is, that you wouldnât recall!
And the reason would be that Grandstream did not offer a line of switches.
And chances are that you may be as surprised by this news as Alex Finch (played by 80s era Robert Downey Jr. in the 1989 romantic comedy classic âChances Areâ) was when he gets his memory back and finds out that he died, has been reincarnated, and has unknowingly fallen for his own daughter from his previous life, and once he realizes this, he must end their relationship before his memory is erased by angels! (I knowâŚI know. But it was the 80s!)
(Hey, you might be surprised right now if you realize that you actually know this movie!)
Or you might be as surprised as I was when one of my co-workers told me that they have a parakeet as a pet!
Letâs put our shock and surprise aside for now and letâs go take an in-depth look into the Grandstream GWN7800 series of switches.
The Grandstream GWN7800 series are Layer 2+ managed network switches that allow small-to-medium enterprises to build scalable, secure, high-performance, and smart business networks that are fully manageable. It supports advanced VLAN for flexible and sophisticated traffic segmentation, advanced QoS for prioritization of network traffic, IGMP Snooping for network performance optimization, and comprehensive security capabilities against potential attacks.
The Grandstream GWN7800 series includes three models, the GWN7801, GWN7802, and GWN7803.
This triumvirate of GWN7800 models are available in both PoE and non-PoE versions.
With each model offering a PoE and non-PoE version, the GWN7800 series provides six total switches, with 8, 16, or 24 Gigabit Ethernet RJ-45 ports, and two or four Gigabit Ethernet SFP ports. Only the GWN7802 and GWN7803 models are rack-mountable.
The PoE models provide smart dynamic PoE output to power IP phones, IP cameras, Wi-Fi access points, and other PoE endpoints.
The Grandstream GWN7801 model features eight standard UTP Gigabit Ethernet RJ-45 ports and two Gigabit SFP ports for fiber optic connections.
The Grandstream GWN7800 series can be managed through the local network controller embedded in the GWN7800 series switch, Grandstreamâs free on-premise network management software (GWN Manager), and Grandstreamâs cloud network management platform (GWN.Cloud).
Grandstream GWN7800 series of switches come with a wide range of features such as powerful processing capabilities, multiple security prevention mechanisms, diverse reliability protection, and easy management and maintenance, allowing these switches to be the backbone for any Wi-Fi access point or IP endpoint deployment, making the GWN7800 series the ideal managed network switches for small-to-medium enterprises, schools, and hotels.
Small to medium enterprise offices can leverage this series of switches to create a network foundation for both their Wi-Fi and IP endpoint solutions
Entire school-wide Wi-Fi deployments can be anchored by the Grandstream GWN7800 series, along with IP endpoints such as phones and IP intercoms where needed throughout the facility.
Hotels typically require large amounts of both access points and IP phones to cater to the needs of customers, which the series can support.
The means of communication and providing information have evolved through the years, from just being able to walk or travel as far as was possible at the time, to sending flag signals via semaphore, to Morse Code and the telegraph, to telephones, to todayâs modern high-tech networking.
Grandstream is known for its tradition of innovation, providing unified communications and networking solutions that allow businesses to be productive, and has been recognized for its quality and reliability.
These GWN7800 series continue that tradition as they deliver what your network needs, providing the performance, security, and manageability to suit all network requirements, making them the ideal choice for network deployments.
No matter the model of switch you choose, or the industry you are in, once you have set up your Grandstream GWN7800 switches, youâll surely be saying, if not singing, to your switch or switches: âGuess you feel you’ll always be the one and only one for me.â
Have you set up and deployed any of the Grandstream GWN7800 series of switches as part of your networking solution? Chances are that youâd like to leave a comment below. If youâre looking for more information or have more questions, give our VoIP experts a call at 1-800-398-8647 or reach out to us at [email protected].
Poly (Polycom) designed their Poly Acoustic Fence technology to suppress background noise and minimize the impact of nearby noises during a call.
Poly Acoustic Fence technology creates a virtual audio fence that blocks sounds from outside the fence. It suppresses background noise during calls to enhance audio quality for call participants.
Poly Acoustic Fence technology keeps business conversations free from extraneous noises and distractions by dramatically improving voice clarity. Poly makes this possible by automatically reducing background noise using advanced echo cancellation techniques to “cancel out” all soundwaves except the actual speakerâs voice.
This greatly blocks or reduces the impact of any sounds, such as co-workers’ chatter, loud machinery, or even barking dogs, originating from specific locations (e.g. outside the meeting room or from the next cubicle), so that ultimately all that is heard is the speaker.
Poly Acoustic Fence uses multiple microphones to create a virtual âaudio fenceâ so that sounds from âoutside of the fenceâ are blocked from being heard by remote participants. Once enabled, sounds outside of the fence are either blocked entirely or reduced. The end result allows remote callers to hear and focus on the meeting at hand.
Visit VoIP Supplyâs Poly page or simply give our VoIP experts a call today at 1-800-398-8647 to find out the best options for you!
Have you used Poly Acoustic Fence technology and have thoughts or comments youâd like to share? Please leave a comment below.
Are you looking for great deals on like-new phones this spring? Check out VoIP Supplyâs Refresh line of like-new phones. All Refresh Products have undergone an extensive 10-step process in which they were inspected, tested, fully cleaned, upgraded to the latest firmware, and repacked for sale.
Here are three of VoIP Supplyâs most popular like-new Poly phones that will help you welcome the coming of spring!
The Poly VVX 250 business IP desk phone is a high-quality 4-line IP phone that delivers reliable performance and enterprise-grade sound quality. It is ideal for knowledge workers, and cubicle workers who need the high-quality features that todayâs modern business environment demands.
Key Features:
2.8â color LCD screen (320x 240-pixel resolution)
The Poly VVX 350 is a 6-line mid-level IP phone ideal for small to medium-sized businesses (SMBs). This high-quality phone has a color display and features Polycom’s HD Voice and Polycom’s Acoustic Fence Technology that work together to drastically improve voice clarity.
The Poly VVX 450 is a 12-line high-end IP phone with advanced enterprise features that any business can benefit from. It has a 4.3â color display and features Polycom’s HD Voice and Polycom’s Acoustic Fence Technology that work together to drastically improve voice clarity.
