VoIP Industry Grows, VoIP Supply Hires and Promotes

May 19, 2011 by Nathan Miloszewski

Right in step with a new report forecasting VoIP as the fastest growing U.S. industry over the next five years and E-commerce closing in with the third highest projected growth rate, VoIP Supply has added an executive and promoted from within.

Michael Russo Named Executive V.P.

Michael Russo has been named as Executive Vice President and joins VoIP Supply to oversee its VoIP Fulfillment by VoIP Supply division which offers provisioning and logistics for voice over IP service providers.

Mr. Russo previously worked as Director Sales & Marketing with Crosswater Digital Media, LLC and brings with him over 10 years of experience as a director or VP of sales and marketing and is a graduate of New York University – Tisch School of the Arts (B.A. Performing Arts).

“VoIP Supply is excited to add a very capable member to head up an emerging division for us,” said Benjamin P. Sayers, Chief Executive Officer of VoIP Supply. “With Mr. Russo combined with our industry knowledge and experience, we can now provide turnkey solutions through our fulfillment services.”

Garrett Smith Promoted to CMO

Garrett Smith has been appointed as Chief Marketing Officer to oversee VoIP Supply’s entire business development and marketing departments. He will be responsible for revenue, profit, and market share growth of VoIP Supply along with the business development, ecommerce, and marketing initiatives.

One of VoIP Supply’s first employees, Mr. Smith started with the company in 2003 and in that time has held a variety of sales, marketing, and business development roles affording him great hands-on experience and a well versed understanding of VoIP Supply’s day-to-day operations. Mr. Smith is a graduate of Canisius College.

“VoIP Supply is always pleased to promote dedicated, passionate, and creative employees like Garrett Smith,” said Benjamin P. Sayers, Chief Executive Officer of VoIP Supply. “Mr. Smith’s extensive experience continually impresses by keeping VoIP Supply on the leading edge of internet marketing, emerging opportunities, and growth.”

Congratulations to Mr. Russo and Mr. Smith as VoIP Supply looks forward to another great year!

VoIP – Fastest Growing Industry in U.S.

May 18, 2011 by Nathan Miloszewski

The Atlantic’s Derek Thompson reviews a report from IBISWorld stating that little ‘ole Voice over IP leads a list of the ten most dynamic industries and will be the fastest growing U.S. industry in the next five years

Good news for us, obviously, but encouraging for all VoIP users.  Cost savings and greater efficiencies from IP convergence are great but can still come at the expense of call quality and reliability. 

This continued and fast growth in the VoIP industry means greater and faster innovations to benefit us all in user experience and ROI.  And the exciting part is what’s up around the corner — The emergence of a real and usable mobile VoIP:

“The popularity of Android gives Google a platform to launch a big cheap mobile VoIP campaign.

Vonage World already offers customers unlimited calling to more than 60 countries for $25, according to a report from IBIS.

As the quality of online calls increases, walking and talking over the Internet will seem less like a cheapskate’s effort to sacrifice quality calls for slim phone bills, and more like the new normal.”

With the ubiquitous nature of smart phones and the fact that, as Thompson notes, 69% of Americans have broadband access at home, most of us are already poised for the next round of VoIP technology.

VoIP in (All) the News

May 10, 2011 by Nathan Miloszewski

The exponential growth rate we’re accustomed to powering the ongoing surge of technology and human knowledge shed a little direct focus on Voice over IP today.  VoIP’s been all over the news:

Ooma Provides Real-Time Emergency Alerts With New 911 Notifications Feature

  • Ooma Premier subscribers can enter up to three email addresses or mobile phone numbers for notifications.
  • Ooma 911 Notifications will then send alert messages to specified recipients the very moment 911 is called from the subscriber’s Ooma phone number.
  • Great for when kids are home alone or with a babysitter, or you’re concerned about aging parents.

LogMeIn Debuts iPad and iPhone VoIP Options for Free Screen Sharing Service –  join.me

  • LogMeIn’s free screen-sharing service, join.me, adds new iPad and iPhone capabilities to simplify collaboration with mobile colleagues and customers.
  • A new VoIP option that lets users listen in and converse during an online meeting or screen-sharing session.
  • The iPad and iPhone viewer app is completely free and does not require registration. Available at the Apple App Store.

Bababoo Lets You Make Calls Over Mobile, WiFi, 3G, AND Keep Your Number

  • Pioneering the next frontier that has become WiFi and VoIP calling on mobile, Bamboo’s service recognizes when WiFi is available and automatically allows  low-cost or free calling using the available WiFi network.
  • Bababoo’s iPhone app gives the users the ability to make calling through WiFi, 3G, and the iPhone’s carrier networks, AT&T and Verizon, but you don’t have to change your network, your number, or caller ID.
  • If WiFi is available for both parties, then you get to connect with the person you’re calling over WiFi for free. If both callers aren’t on WiFi, Bababoo still connects the call, and it finds the cheapest and most seamless way to do that.

And Microsoft bought something called Skype?

Now that Microsoft owns Skype, can the industry finally settle on a video conferencing standard?

  • $8.5 billion may be a lot of money for a VOIP/Telepresence service but, it will become a unit of Microsoft to be integrated into their other offerings.
  • Skype has a number of advantages which could make interoperability problems go away, particularly with Microsoft’s backing as a major industry player in the desktop operating system space.
  • Integrating Skype/Qik into the next major version of Microsoft Windows Live Messenger will ensure that every copy of Windows with that client installed will be able to communicate with Skype installed on Macs, Linux desktops, Windows Phone 7, Android, iOS and QNX.

AudioCodes Gateways & BlackBerry Smartphones

May 4, 2011 by Nathan Miloszewski

AudioCodes Gateways are now being used in conjunction with Blackberry to provide mobile voice over Wi-Fi.

By Integrating AudioCodes Mediant line of gateways with BlackBerry’s Mobile Voice System 5 (MVS), businesses can extend their IP PBX phone systems to BlackBerry smartphones.

For further details about BlackBerry MVS 5 integration with phone systems via AudioCodes, click here.

iPhone App for ACTi

May 2, 2011 by Nathan Miloszewski

For Apple’s triple threat ACTi is now providing a surveillance app for use on the iPhone, iPad, and iPod:

ACTi MobileGo! allows you to view and control cameras on iPhone, iPad, and iPod. It provides easy access to live video and playback of recorded video for remote and real-time surveillance applications.

ACTi MobileGO! is available on iTunes and features:

  • Access to your ACTi IP cameras anytime, anywhere.
  • Pan, Tilt and Zoom (PTZ) control for ACTi PTZ cameras, including presets.
  • Live viewing with pre-defined layouts.
  • Configurable Settings with optional resolutions of 640×480 to 320×240.
  • Save camera image to iPhone of iPad.
  • Search and Playback video with time and event-based search functions.

It’s All About Your Network

April 29, 2011 by Garrett Smith

Recently we kicked off another round of trainings here at VoIP Supply from some of our new hires.

New hire trainings, especially ones designed to teach them about VoIP technology and solutions, are always interesting for me (even though I’ve covered the same or similar material dozens of times before). These trainings are interesting because they provide me with fresh perspectives as to how those unfamiliar with VoIP view the technology and how to go about implementing it.

Like how the majority of people totally forgot the grand importance networks play in VoIP. In fact most people look at me a little dumbfounded when we start our trainings out with a thorough dive into networking.

You see the thing with VoIP is that implementations that provide easy on-going management and consistent, continuous call quality are more a function of your networks (LAN and WAN), than your VoIP system.

High quality VoIP is more about what you don’t see: your network preparedness, your bandwidth availability and the reliability of your service providers than what you do see. That VoIP phone you’re salivating over is really nothing more than a figure head; symbolic of the system, but rather powerless to make the use or experience with VoIP easier.

So if you’re considering making the switch to VoIP and haven’t had a site assessment complete or considered your network preparedness, please do. Because a successful VoIP deployment by an large is all about your network.

Surveillance Robot Granted FCC Waiver for Video Transmissions

April 27, 2011 by Nathan Miloszewski

There’s a small two-wheeled surveillance robot that’s been used by the military in combat zones called the Throwbot made by Recon Robotics.

The name implies that you can physically hurl this device wherever it’s needed and that’s true. Check out the video for a demonstration.

Matthew Lasar’s article, Army sruveillance bot approved for use by police, fireman, at Ars Technica explains that while military tools are often just as useful to local law enforcement and fire departments, the problem Recon Robotics had with putting the Throwbot into domestic use was getting permission from the FCC to allow live video feed transmission from the device.

Emergency responders urged the FCC to allow them use of the Throwbot as a “life saving tool” that would help them save themselves from injury, or worse.

Despite opposition from petitioners, the FCC issued a waiver that allows limited use of the contested spectrums to broadcast live surveillance video.

Parking Lot Surveillance

April 26, 2011 by Nathan Miloszewski

Recognizing that parking lots are areas of high traffic, accidents and crimes IP Video Market Info has putParking Lot Surveillance together a Parking Lot Shootout testing IP camera surveillance kits from leading manufacturers like Axis, Bosch, IQinVision, and Sony.

Monitoring a wide area to simulate everyday activity, they then analyzed 12 different scenes from midday to nighttime to twilight hours with several variables.

Click here for the full report.

T-Mobile + Facebook = Free VoIP Calls

Because Facebook wasn’t happy with just being the “home to more than 500 million-plus of your family barbecue photos or updates about cats” they’ve teamed up with T-Mobile to deliver a new app.  Also, a survey says that 88% of Facebook fiends want to have voice capabilities from the site.

T-Mobile has announced a new brand called Bobsled with the intention of “bridging traditional telecommunications and Internet-based voice and data services” with it’s first product being an application that allows free calls through Facebook’s chat window.

The highlights:

  • The Bobsled application for Facebook is available today as a free download for all Facebook users and is not exclusive to T-Mobile customers.
  • Allows people on Facebook to more easily connect and gives a voice to social networking.
  • Use of the Bobsled application for Facebook to place voice calls to friends through Facebook Chat requires just one click — The need for dialing has been eliminated.
  • T-Mobile plans to evolve Bobsled to include video chat,  to create the ability to place VoIP calls to mobile and landline U.S. numbers and to offer applications on smartphones and tablets across various mobile platforms, regardless of the carrier that powers such devices.

So, another avenue for making free calls over the internet has entered the fold with new applications including, possibly one day, calling your favorite VoIP Expert for free via Facebook?

ClearOne Speakerphones – CHAT 50 and CHAT 150

April 18, 2011 by Nathan Miloszewski

ClearOne CHAT speakerphones feature a simple USB connection so you can enjoy plug-and-play installation with with quality full-duplex audio and great microphone sensitivity all with the hands free comfort and convenience in a small package that easily travels wherever you go.

In recent news, the ClearOne CHAT 50 and the ClearOne CHAT 150 USB speakerphones have been validated by IBM assuring  interoperability with their UC platform – Sametime Unified Telephony.  Chris Wildfoerster, ClearOne’s VP Business Development remarks:

“The IBM validation immediately increases the appeal of our products to Sametime users, and we look forward to working with IBM and its partners to evangelize our Sametime Unified Communications interoperability to the SMB and large enterprise communities.”

The ClearOne CHAT 50 is great for personal use while the ClearOne CHAT 150 works for both personal and small group environments with three built-in microphones for full 360-degree voice pickup.  Both are highly portable and versatile and offer noise and echo cancellation  to optimize clarity.

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