VoIP is Child’s Play

August 15, 2011 by Nathan Miloszewski

Billed as “a children’s telephone,” Bumble is literally VoIP for children.  An easy to install  VoIP app, Bumble’s visual calling interface is geared towards keeping your kids connected to loved ones or, more aptly put, only the ones you allow your kids to love.

How It Works

1.  Sign up for the service.

2.  Add only the contacts that you approve.

3.  Install the software.

Thats it.  Your kids stay safe by only being allowed to call the people on your approved list.

This is great for households that don’t have a landline, rely on cell phones, and aren’t ready to hand over a phone to their young ones.

You have to purchase credits to make calls on the service and as of right now, $5 gets you 100 credits at 1 minute of calling per credit.

Via Lifehacker

National Broadband Plan Bad For Business?

August 12, 2011 by Nathan Miloszewski

The U.S. government’s National Broadband Plan aims to stimulate the economy by mandating universal broadband and mobile broadband access.fcc-national-broadband-plan

Criticism of this plan is growing explains Phil Britt of the Heartland Institute “as private businesses are already finding ways to provide quality wireless broadband without government intervention through partnerships between industry and telecom carriers.”

The birth of the U.S. railroad system, the engine of economic opportunity of its day, was largely funded by private interests focused on supplying transportation in areas that expressed demand.  Even the mighty New York Stock Exchange was founded not by government mandates but by private, opportunisitic merchants and brokers.

Recently I was asked by Britt if business should be left to develop broadband as the demand arises, rather than any mandates for broadband before there is a legitimate business case:

Wireless broadband is better served by private development, according to Nathan Miloszewski, communications manager for VoIP Supply LLC in Amherst, New York. He says mandating broadband stunts the growth of the technology used in conjunction with it.

“Allowing broadband to find its own path of least resistance ensures that future technological developments dictate how and where broadband is used, not the other way around,” Miloszewski said. “If broadband service is mandated, the hardware and software that’s used with it is no longer free to be based on consumers’ needs and wants. These developments will become pigeonholed into a one-size-fits-all approach to the type of service available.”

Miloszewski added, “For example, practical use of mobile Voice over Internet Protocol is still in its infancy. Emphasizing that broadband services cater to it now, before demand has been quantified, removes free will for the technology to develop organically. Mandating technology, service, or hardware results in solutions that satisfy few or none.”

Speaking from a VoIP hardware perspective I simply believe that our customers, we as consumers, are more than capable on our own of shaping the destiny of the services we need and the type of devices we enjoy using with them.

The Microsoft-Skype Deal Was About Facebook The Whole Time

August 11, 2011 by Garrett Smith

skype-microsoft-facebook

Microsoft, Really?

Months before Skype was scooped-up by Microsoft for $8.5 billion dollars there was tons of speculation as to who may ultimately purchase Skype.

Would it be Google, who could bolster its Google Voice offering? Or maybe Apple, who with Skype could be come an even more disruptive force in the wireless communications space.

Others still speculated that Facebook should buy Skype. Given that Facebook aims to transform the way we communicate, adding Skype would only further that aim.

Almost no one thought Microsoft would buy Skype. Yet that’s exactly what happened.

Weeks after the announcement many are still wondering why exactly Microsoft shelled out $8.5 billion for Skype. It’s a lofty price to pay for a low cost service that isn’t exactly printing money.

And while there certainly are some synergies between existing Microsoft products and Skype, they’re not exactly awe inspiring.

So what is really going on here? I call it the big brother effect.
(more…)

The Business Case for VoIP and UC at ITEXPO 2011

August 10, 2011 by Nathan Miloszewski

Billed as “The World’s Communications Conference and Expo,” the supersized ITEXPO 2011  in Austin, TX from September 13-15 is featuring VoIP Supply’s very own marketing wizard.

ITEXPO’s conference program this year includes Garrett Smith, CMO of VoIP Supply, who will be speaking on the SMB panel, “The Business CaseITEXPO for VoIP and UC.”  Smith will be joined by:

  • Steve Davis, Director Product Management, Cypress Communications
  • Luis Grados, Technical Engineer, Grandstream
  • Alan Percy Director, Market Development, AudioCodes

The Business Case for VoIP and UC

Providing his extensive experience integrating VoIP technology, Smith will help to make the business case for migrating from existing analog technology to a futureproof VoIP platform.

Many businesses have already started converging or have completed the migration to IP-based communication networks.  However, there are still many other businesses still contemplating the benefits of VoIP and trying to justify the switch to VoIP or UC.

A few talking points that will be covered:

  • What are the key metrics to consider?
  • What does it cost and how is that cost amortized over the solution’s lifespan?
  • Which components are absolutely necessary, which are nice to have, and which are overkill for your business?
  • What will it take to support your new IP Communications infrastructure?
  • How do you ensure buyin from end users so your businesses enjoys maximum business gains from your investment?
  • What are the most common mistakes businesses make when migrating to IP?

Who Attends ITEXPO?

Compaines and representatives from all sectors of the IP Communications industry from Service Providers, Carriers, Enterprises, Government Agencies, Resellers, Manufacturers, and Developers will be attending.

Come listen to Garrett Smith on September 14th at this year’s ITEXPO and get a sampling of what makes VoIP Supply North America’s leading supplier of and everything you need for VoIP.

Mobile Access to NVR with ACTi MobileGo

August 9, 2011 by Nathan Miloszewski

Keep watch on your IP surveillance cameras at all times even when you’re not at home or in the office.

ACTi’s MobileGo! software connects to your NVR to allow live viewing and camera control remotely via iPad, iPhone or iPod.

Free App

It’s a free application and when installed on your devices you’ll gain:

  1. Easy access to live view
  2. PTZ control: Pan, Tilt and Zoom control available for ACTi PTZ cameras, including preset points.
  3. Search and Playback video with both time based and event based search functions.

NOTE:  The free Android version will be available in Q4, 2011.

 

Keep an Eye On Grandstream IP Surveillance

VoIP Supply is making customer research easier with the addition of a brand new category, Grandstream IP Surveillance featuring IP cameras for network-based surveillance.   

We’ve also revamped and reorganized all Grandstream products with newly segmented Grandstream Video Phones and Grandstream IP PBX appliance categories.

Same Grandstream Performance

Just like Grandstream’s VoIP devices, Grandstream IP Surveillance products offer the same broad interoperability, enhanced features, and flexibility at price-performance competitiveness allowing easy entry into IP network-based security systems.

“VoIP Supply’s Grandstream line just got a lot stronger with Grandstream IP Surveillance products,” said Garrett Smith, Chief Marketing Officer at VoIP Supply. “VoIP and IP camera technology are intertwined so it’s great to give customers a single stop to research all of Grandstream’s cost effective network-based solutions.”

ClueCon Is Next Week – Are You Going?

August 3, 2011 by Nathan Miloszewski

Less than a week away, ClueCon will be kicking off on Tuesday, August 9th in Chicago.  You might have noticed a few posts in the
past month but, if you still haven’t heard about it ClueCon is the conference to attend if your an open source VoIP professional.

Open source Telephony continues to grow in popularity with businesses and institutions of all sizes. If your doing anything in the Telephony space, you need to be up to date with what’s developing in this space.

Highlights

Some highlights on the ClueCon schedule of presentations this year include:

  • Philip R. Zimmermann, PGP creator, speaks on the VoIP Security Roundtable
  • James Aimonetti, Sr. Engineer at 2600hz, presents, “Roll Your Own VoIP Cloud…In About 30 Minutes”
  • Bill Sandiford, President/CTO of Telnet Communications,  presents, “IPv4 Apocalypse”

By Developers, For Developers

ClueCon focuses on the technical aspects of VoIP and telephony and is the best place to expose yourself to whats new and interesting in real world open source telephony applications.

Each day of the conference is filled with presentations and Q&A sessions with many of the leaders in the industry including hardware engineers, programmers and project leaders.

Tickets to the event, at Chicago’s Sofitel Hotel, can still be had so register to attend ClueCon 2011 today.

Grandstream GXV3175 Firmware Upgrade

August 1, 2011 by Nathan Miloszewski

Grandstream Networks has just released a major firmware upgrade for the award-winning Grandstream GXV3175 multimedia desktop IP phone with 7″ touch screen.

Version 1.03.22

Version 1.0.3.22 is a major Grandstream firmware upgrade supporting these enhanced features and more:

  • Support for social media platforms: Facebook and TwitterGXV3175
  • Support for Virtual BLF (Busy-Lamp-Field) buttons for business phone system applications
  • Support for more Broadsoft call features
  • Support for GMI (Grandstream Manager Interface), a device management API/Software Development Kit that allows development of advanced custom phone applications
  • Support for advanced XML customization of the phone’s GUI (Graphic User Interface)
  • Enhanced language support for German, Italian and Russian

Cut Throat Customer Service Solutions from 3CX

July 29, 2011 by Nathan Miloszewski

3CX, developer of aggressively priced proprietary PBX replacements, is now offereing the 3CX Call Center Edition for professional call center installations.

Real-Time Reporting & Queue Statistics

The 3CX Call Center Edition is a software-based IP PBX Phone system  that adds advanced real-time reporting, queue statistics and other features you’d expect from a call center offering.

3CX Call Center Edition’s biggest advantage is that no complicated hardware set-up is required.

Additionally, the Call Center module is simply a license key upgrade to your existing 3CX Phone System.  So, if you’re already running a 3CX Phone System, you just need to purchase the 3CX Call Center Edition Upgrade Module.

Tailored for SMB’s

Improving customer service response is crucial for any business.  With 3CX Call Center Edition you’ll gain a faster, more powerful, and more affordable method for managing phone communications.

Nick Galea, 3CX CEO, explains:

“Customer service is key in today’s cut throat market. The 3CX Call Center Module allows small and medium businesses to deliver superior customer service without having to buy an expensive enterprise call center. Previous to the 3CX Phone System, adding much needed call center features to your phone system was prohibitive.”

Ensure Customer Service

Don’t lose calls or keep your customers waiting.  With 3CX Call Center Edition you’ll gain advanced enterprise level features in a simple software-based package at SMB prices.  3CX does the heavy lifting to better manage agents and customers making it possible for you to increase employee productivity and sales.

For more information, watch the 3CX Call Center Module Video.

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