Did You Know: VoIP Systems Are Vulnerable to DDoS Attacks? Here is How to Defend Against Them

October 18, 2024 by jstewart

It seems like everywhere we turn there are new threats, new warnings, and new ways cyber attackers are attempting to steal our data and break into our systems. Sadly, this is most likely only going to get worse with technology making advances every day and the addition of AI. Will the robots soon take over? Maybe. However, for now, we need to be aware that every type of technology is susceptible to cyber threats, including VoIP Systems. Let’s explore how VoIP systems are vulnerable to DDoS attacks and what you can do to prepare.

Why Are VoIP Systems Vulnerable to DDoS Attacks?

VoIP systems use the internet to transmit voice data packets in real-time, which makes them sensitive to any interruptions in network performance. During a DDoS attack, attackers flood the network with excessive traffic, causing service degradation or complete failure. Here are a few reasons why VoIP systems are particularly vulnerable:

Bandwidth Sensitivity: VoIP relies on stable and sufficient bandwidth to ensure clear voice communication. DDoS attacks can overwhelm your available bandwidth, causing dropped calls, poor audio quality, or even complete service outages.

Session Initiation Protocol (SIP) Weaknesses: SIP is widely used in VoIP systems to initiate and manage voice sessions. Attackers exploit weaknesses in SIP protocols, sending malformed or excessive requests that overload the system.

Publicly Accessible Networks: VoIP systems often operate over public internet connections, which means they can be exposed to external threats without proper security measures in place.

The Impact of DDoS Attacks on VoIP

A successful DDoS attack can have severe consequences on a business’s VoIP system, including:

Disruption of communication: DDoS attacks can cripple your phone lines, causing communication breakdowns and loss of productivity.
Financial losses: Extended downtime can lead to missed business opportunities, lost revenue, and potential reputational damage.
Increased vulnerability: While VoIP systems are under attack, other vulnerabilities could be exploited, opening the door for further breaches like data theft.

How to Defend Your VoIP System Against DDoS Attacks

Now that we’ve established how dangerous DDoS attacks can be for your VoIP system, let’s dive into how you can protect your business from these threats.

Deploy a Session Border Controller (SBC)

An SBC acts as a security gateway between your VoIP network and external traffic. It filters out malicious traffic, ensuring that only legitimate requests reach your VoIP system. By monitoring and controlling the flow of traffic, SBCs help mitigate DDoS attacks and protect the integrity of your voice communication system.

Implement Bandwidth Management

To protect your VoIP system from getting overwhelmed, implement bandwidth management tools that prioritize VoIP traffic. This ensures that essential voice communication gets the bandwidth it needs, even during high traffic loads, reducing the risk of service disruption.

Use VoIP-Specific Firewalls

While traditional firewalls offer some protection, VoIP-specific firewalls are optimized to detect and block SIP-based threats. These firewalls are designed to handle the unique traffic patterns of VoIP systems, filtering out malicious requests that could compromise your network.

Monitor Network Traffic

Proactively monitoring your network traffic can help you detect unusual activity before it escalates into a full-blown attack. By setting up alerts for abnormal traffic spikes, you can quickly identify and respond to potential DDoS attacks before they cause major disruptions.

Set Up Redundancy

Building redundancy into your VoIP network can minimize the impact of DDoS attacks. By having backup servers or multiple VoIP providers, you can ensure that your business communications remain functional even if one system is compromised.

Work with a Secure VoIP Provider

Partnering with a secure VoIP service provider that offers DDoS protection can be one of the most effective ways to safeguard your system. Many VoIP providers have built-in security features, such as DDoS mitigation and traffic filtering, to keep your communications secure.

More Resources for You

DDoS Attacks: The Dominant Frontier of VoIP Attackers

Secure Your VoIP Communications Against Cyber Threats

What is a DDoS Attack?

VoIP systems are powerful tools for modern businesses, but they also come with risks, including vulnerability to DDoS attacks. By understanding these risks and taking proactive steps to secure your network, you can protect your VoIP system from disruption and ensure your business stays connected. Whether it’s deploying SBCs, using VoIP-specific firewalls, or working with a secure VoIP provider, defending against DDoS attacks requires a comprehensive approach to network security.Don’t wait until your VoIP system is compromised. Start implementing these defenses today and ensure your communication channels remain reliable and secure. If you have any questions or comments you can leave them below, chat with one of our VoIP Experts at www.voipsupply.com, or call us at 1-800-398-8647.

How To: Identify and Mitigate VoIP Hacking Attempts in Your Network

October 14, 2024 by jstewart

October is Cyber Security Awareness Month and VoIP Supply is dedicated to bringing you news, resources, and information to keep you and your systems protected!

Who’s not worried about cyber attacks these days? If one of the largest companies in the world can get hacked, how am I supposed to protect myself and my business? Let’s not be the next Microsoft, shall we?

As VoIP systems become more integrated into business communications, they become a prime target for cybercriminals. Protecting your VoIP network involves identifying hacking attempts early and deploying appropriate mitigation strategies. Here’s how you can secure your network:

Identifying VoIP Hacking Attempts

Monitor for Unusual Activity: One of the first signs of VoIP hacking is abnormal call behavior. This can manifest as an unexpected increase in call volume, especially international or premium-rate numbers.

Look for IP Spoofing or Data Leaks: Hackers may spoof their IP addresses or exploit vulnerabilities in your system to steal data. If you notice unexpected IP addresses or irregular data traffic, this could indicate a breach. Pay close attention to the flow of calls and ensure all call records match the expected behavior for your network.

Inspect Call Quality: A sudden drop in call quality can be a sign of a VoIP attack like a Denial of Service (DoS) or eavesdropping attempt. Hackers often slow down or disrupt VoIP services as part of their strategy to exploit your network.

Mitigating VoIP Hacking Attempts

Use Firewalls and Session Border Controllers (SBCs): SBCs act as gatekeepers, managing all inbound and outbound VoIP traffic. They can help prevent unauthorized users from accessing your network and detect unusual traffic patterns. A firewall ensures that only approved traffic gets through, while an SBC adds an extra layer of security to manage traffic flow.

Encryption and Authentication: Ensure your VoIP calls are encrypted to protect sensitive information during transmission. Encrypting SIP (Session Initiation Protocol) traffic helps secure the communication stream, making it difficult for attackers to intercept calls. Also, multi-factor authentication (MFA) adds an extra layer of security for users logging in to the system, protecting it from credential-based attacks.

Regular Security Audits and Patch Management: Regularly audit your network for potential vulnerabilities. Many hacking attempts exploit known weaknesses in systems that haven’t been patched. Always update software, firmware, and security patches on your VoIP systems to close these gaps. Periodically reviewing your configuration and applying best practices also helps keep security tight.

Training Employees and Limiting Access

Educating your employees about phishing, social engineering, and safe internet usage practices is essential for maintaining a secure network. Limiting the number of users who can access sensitive system settings, and employing role-based access control (RBAC), reduces the likelihood of internal attacks.

Here Are Some More Resources For You:

VoIP Hacking: Hot It Works & How To Protect Your VoIP Phone

Is Your VoIP Phone System Secure? 3 Signs You’ve Been Hacked

VoIP Security: Vulnerabilities & Best Practices

By being proactive in identifying suspicious activities, implementing the right security tools, and ensuring constant monitoring and training, you can significantly reduce the risks of VoIP hacking attempts. In an age where communication security is crucial, taking these steps helps maintain the integrity of your VoIP systems and protect your organization from cyber threats. If you have any comments or questions you can leave them below, chat with one of our VoIP Experts at www.voipsupply.com, or call us at 1-800-398-8647.

Q&A: How Does VoIP Security Differ from Traditional Phone Systems?

October 8, 2024 by jstewart

October is Cyber Security Awareness Month and VoIP Supply is dedicated to bringing you news, resources, and information to keep you and your systems protected!

Q: What are the main differences in security between VoIP and traditional phone systems?

A: The primary difference between VoIP (Voice over Internet Protocol) security and traditional phone systems is the technology used to transmit calls. Conventional phone systems use circuit-switched networks, which provide inherent security features due to their analog nature. These systems rely on physical lines that are harder to intercept without direct access. In contrast, VoIP operates over the internet, exposing it to cyber threats such as hacking, eavesdropping, and Denial of Service (DoS) attacks.

Q: What specific vulnerabilities does VoIP face?

A: VoIP systems are vulnerable to a range of security threats, including:

Eavesdropping: Since VoIP calls are transmitted over the internet, they can be intercepted using tools designed for packet sniffing. This means that sensitive conversations could be compromised if proper encryption is not utilized.
DoS Attacks: Attackers can overwhelm VoIP systems with traffic, rendering them unusable. This can disrupt business communications and lead to significant downtime.
Caller ID Spoofing: VoIP systems can easily manipulate caller ID information, making it difficult to verify the identity of the person calling.

To mitigate these risks, VoIP providers typically implement security measures such as encryption protocols (e.g., Secure Real-Time Transport Protocol, or SRTP) and firewalls specifically designed for VoIP traffic.

Q: What specific vulnerabilities do Traditional Phone Systems face?

A: Traditional phone systems have built-in security advantages due to their closed network infrastructure. The physical connection between users makes it more challenging for outsiders to tap into calls without access to the hardware. Moreover, calls are typically not digitized, which minimizes the risk of data breaches associated with digital formats.

Traditional Phone Systems, although sometimes considered to be more secure than VoIP Systems, still face their fair share of threats, including:

Physical Tampering: Traditional phone lines can be susceptible to physical attacks, where an intruder might gain unauthorized access to a phone line or hardware to listen in on conversations or disrupt service. This vulnerability is often overlooked in favor of digital threats, but physical security is crucial.
Social Engineering: Attackers may exploit human factors through social engineering tactics, tricking individuals into revealing sensitive information, such as account details or passwords. These tactics can bypass technological security measures entirely, relying on the manipulation of personnel instead.
PBX Hacking: Private Branch Exchange (PBX) systems, which manage internal phone networks, can be targeted for hacking. Vulnerabilities in PBX systems can lead to toll fraud, where attackers make unauthorized long-distance calls, resulting in significant financial losses for businesses.

Q: What security measures can enhance VoIP security?

A: To enhance the security of VoIP systems, organizations can adopt several best practices:

Use Strong Passwords: Ensure that all devices and accounts are protected with strong, unique passwords.
Implement Network Segmentation: Keep VoIP traffic separate from other types of internet traffic to minimize exposure to attacks.
Regular Software Updates: Keep all VoIP equipment and software updated to protect against known vulnerabilities.
Utilize Encryption: Encrypting voice traffic adds a layer of security that can help safeguard sensitive information.

Here are some more resources:

Is VoIP Secure? The Ultimate Guide to VoIP Security & Encryption

VoIP Security: How to Protect Your Voice

VoIP VS. Landline – How Do They Compare?

VoIP Security for Your Enterprise Business: What Are The Risks?

By understanding these differences and implementing appropriate security measures, organizations can better protect their communication systems, regardless of whether they use traditional telephony or VoIP technology. If you have any questions or comments you can leave them below, chat with one of our VoIP Experts at www.voipsupply.com, or call us at 1-800-398-8647.

VoIP Supply is Now a Distributor for Bogen Communications

October 2, 2024 by jstewart

VoIP Supply, North America’s leading provider of VoIP solutions, is proud to announce its new partnership with Bogen Communications, a long-established leader in the commercial audio and paging industry. As an official distributor, VoIP Supply will now offer a variety of Bogen’s products, broadening its portfolio to better serve customers’ communication needs across multiple industries.

“We’re thrilled to add Bogen’s IP paging and mass notification solutions to our portfolio, as it allows us to provide even more comprehensive communication tools for our customers while continuing our commitment to quality and support,” said Mary Cheney, Marketing Manager at VoIP Supply.

Bogen Communications offers a diverse range of audio and paging solutions, including:

Paging Systems: Offering IP-based and analog paging options, there are models for schools, hospitals, and large commercial spaces, Bogen’s paging systems provide reliable, clear communication across vast areas.
Intercom Systems: Essential for security and day-to-day operations, Bogen’s intercom solutions are used in educational institutions and office environments to ensure efficient communication.
Speakers & Amplifiers: Designed for performance and clarity, Bogen’s speakers and amplifiers are perfect for conference rooms, public spaces, and event venues where high-quality sound is critical.
Sound Masking Systems: For environments where privacy and focus are key, Bogen’s sound masking systems create comfortable, distraction-free spaces in open office layouts.
And more!

Some popular products include:

The Bogen TPU250 Mixer Amplifier: a 250-watt device used for high-powered paging and PA systems.
The Bogen 24V High-Efficiency Self-Amplified Horn Speaker SAH30: an indoor/outdoor horn loudspeaker that uses digital switching amplifier technology.
The Bogen 8″ Ceiling Speaker: a high-quality audio speaker that blends into ceilings perfect for offices, retail spaces, and more.

Bogen Communication’s product offerings are a natural fit with VoIP Supply’s commitment to delivering high-quality communication solutions. Bogen’s dependable, high-performance audio systems meet the needs of many of VoIP Supply’s customers, specifically for industries where clear, secure, and scalable solutions are essential.

“Bogen is excited to have VoIP Supply join our network of distribution partners,” said Christian Collette, Regional Sales Manager at Bogen Communications. “We look forward working with them in their continued efforts to provide customers with top-tier products and support.”

With the addition of Bogen’s products, VoIP Supply continues to expand its comprehensive selection of business communication tools, ensuring customers have access to the latest technology to improve productivity and communication efficiency.

For more information on Bogen products available at VoIP Supply, visit www.voipsupply.com and chat with us or give us a call at 1-800-398-8647.

Watch Now: 2024 September VoIP News Update

September 27, 2024 by Steve Lopian

We’re back with another episode of the VoIP News Update! For September’s edition, we will closely examine Grandstream’s new GCC Series, its products, and how they can help ease small to medium businesses into the VoIP world!

Additionally, we’ll cover new updates to Fanvil‘s Devie Management System! One exciting highlight that we note is their brand new mobile app that can help you take FDMS anywhere you go!

Have you considered using Grandstream‘s new GCC Series? How useful do you think Fanvil’s new mobile app will be? Leave a comment below and let us know!

How To: Optimize Call Quality in Microsoft Teams Using VoIP Gateways

September 26, 2024 by jstewart

Microsoft Teams has become a vital business tool, providing seamless communication and collaboration. However, to ensure optimal call quality, especially in VoIP environments, you need more than just reliable internet connectivity. VoIP gateways are key in improving voice transmission and ensuring calls are smooth, clear, and uninterrupted. Here’s how to optimize call quality in Microsoft Teams using VoIP gateways:

Choose the Right VoIP Gateway

Selecting the correct VoIP gateway is essential for optimizing call quality. A VoIP gateway connects Microsoft Teams to your telephony network, converting calls between digital and analog signals. Features to look for in a gateway include:

Codec Support: Ensure it supports modern codecs like G.711 and G.729, which help maintain high voice quality over low bandwidth.
Echo Cancellation: A built-in echo cancellation feature ensures crystal-clear conversations without delays or feedback.
High Capacity: Choose a gateway that can handle the number of concurrent calls you expect to process without compromising quality.

Network Optimization and QoS Settings

VoIP call quality is heavily dependent on network performance. Implement Quality of Service (QoS) settings on your network to prioritize VoIP traffic, ensuring that voice packets receive the highest priority over data traffic. This minimizes issues like latency, jitter, and packet loss, which can degrade call quality.

Key Steps Include:

Bandwidth Management: Allocate sufficient bandwidth for VoIP calls, especially during peak times.
Traffic Prioritization: Ensure VoIP traffic has priority over general internet traffic, particularly if you’re using the same network for both voice and data.

Use Direct Routing for PSTN Connectivity

Direct routing allows Microsoft Teams to connect to a Public Switched Telephone Network (PSTN) using a VoIP gateway, providing seamless integration for external calls. This feature improves call routing efficiency and reduces latency, which contributes to better overall call quality.

To Set Up Direct Routing:

SBC Configuration: Ensure that your Session Border Controller (SBC) is properly configured with Microsoft Teams. The SBC acts as an interface between Teams and the VoIP gateway, ensuring secure and efficient call routing.
SIP Trunking: Use SIP trunking to connect your Teams environment to the external phone network, which helps in optimizing call delivery and reducing bottlenecks.

Monitor Call Quality Using Analytics

Microsoft Teams offers built-in call analytics that can help diagnose and address quality issues in real time. By monitoring metrics like latency, jitter, and packet loss, you can pinpoint the root causes of poor call quality and take steps to mitigate them.

Call Quality Dashboard: Regularly review Microsoft Teams’ Call Quality Dashboard (CQD) to identify potential issues with call performance. This tool provides insights into the overall health of your network and helps fine-tune configurations.
VoIP Gateway Monitoring: Many VoIP gateways come with their management tools that provide real-time analytics on call performance and traffic flow. Use these insights to optimize settings and ensure optimal call quality.

Regular Firmware Updates and Maintenance

Firmware updates for VoIP gateways often contain fixes for known issues and improvements in call processing. Ensure your gateway firmware is always up to date, as this can significantly enhance call quality. Regularly check for updates from the manufacturer and schedule maintenance during off-peak hours to minimize disruptions.

Here Are Just a Couple of the Microsoft Teams-Certified Gateways Available at VoIP Supply:

Patton’s SmartNode 4171 (SN4171/1E15VHP/EUI): An ideal solution for small and medium-sized businesses seeking a cost-effective way to link PBX systems across multiple locations or connect to a public Internet telephony service. SmartNode products ensure seamless network integration, reliable operation, and cost-efficient deployment.

Ribbon’s EdgeMarc 4808 24 FXS, No FXO – 50 Calls Gateway: Functions to support PRI and analog trunks as well as Enterprise Session Border Controller (eSBC) for security and Quality-of-Service (QoS) management of VoIP Services.

Looking to Learn More? Here’s Some More Resources!

Microsoft SIP Gateways

Partton Microsoft Teams Certification

A Guide to VoIP Gateways

Grupo Sigma Deploys MS Teams w/ Ribbon Direct Routing

By implementing these steps, you can enhance your Microsoft Teams environment to deliver clear and uninterrupted VoIP calls. Prioritizing network optimization, configuring devices properly, and monitoring performance metrics will significantly improve call quality. This proactive approach ensures your team experiences seamless and reliable communication, free from disruptions. If you have any comments or questions you can, leave them below, chat with one of our VoIP Experts at www.voipsupply.com, or call us at 1-800-398-8647.

Did You Know: The Future of Video Conferencing and VoIP Equipment: Innovations and Configurations

September 24, 2024 by jstewart

As technology advances so rapidly, video conferencing has become a fundamental tool for personal and professional communication. Remote workers in a home office and large teams in corporate boardrooms rely on video conferencing equipment that works like a charm. At VoIP Supply, we recognize the growing popularity of video conferencing and how it’s transforming to meet the demands of different work environments.

Companies seek intuitive, powerful, and flexible solutions offering seamless connectivity and integration. This has led to a rise in unique products designed to make video communication as effective and effortless as possible. We have everything you need at VoIP Supply!

LINKVIL by Fanvil CA400 All-in-One Screen Share Video Conference Solution

All-in-One Design: The CA400 combines screen sharing, video conferencing, and content sharing into a single device.
Easy Configuration: With a straightforward plug-and-play setup, conference rooms of all sizes can enjoy an easy setup without complex wiring.
Enhanced Collaboration: The CA400 supports HD video and audio, ensuring crystal-clear communication.
Wireless Connectivity: Screen sharing is made wireless, allowing participants to present from any device.

Watch our demonstration video on the CA400 here!

AudioCodes RXVCam70 PTZ Camera

Pan-Tilt-Zoom and Wide-Angle Coverage for Large Spaces: With 12x optical zoom and pan-tilt-zoom control, it’s ideal for large conference rooms and reduces the need for multiple cameras,
Full HD Clarity: Provides 1080p Full HD resolution, ensuring crisp and professional video quality.
AI Features: Speaker tracking automatically identifies and tracks speakers. Auto framing adjusts the field of view according to the number of people in the room and the smart gallery shows all participants in their individual close-up frame.

Poly TC10 Touch Controller

Touch-Based Control: The TC10’s intuitive touchscreen interface allows users to control video conferencing systems, adjust settings, and manage meetings easily.
Customizable Interface: Tailor the layout of the touch controller to suit your meeting room needs, offering flexibility for various environments.
Streamlined Integration: The TC10 integrates with Poly conferencing systems, delivering a unified experience for office-based teams and hybrid workers alike.

Jabra PanaCast 20 Personal Video Conferencing Camera

Portable and Compact: Its lightweight and portable design makes it perfect for remote workers who require high-quality video conferencing.
AI-Powered 4K Video: The AI-enhanced video technology provides ultra-clear 4K resolution and intelligent zoom to keep participants centered in the frame.
Secure Design: With built-in privacy cover and advanced security features, it ensures that sensitive conversations stay protected.
Plug-and-Play Simplicity: Quick to set up and compatible with all leading video platforms, it allows those working from home or in flexible office spaces to be seen and heard.

Yealink A20-020 Video Bar & Touch Panel Kit

All-in-One Conferencing: Experience an all-in-one solution with integrated video and audio capabilities for small to medium-sized meeting rooms.
Ultra HD Camera: Equipped with a 20MP camera and a 133-degree field of view, this system ensures that every participant is visible.
AI-Enhanced Features: AI-based technology, including auto-framing and speaker tracking, improves the meeting experience by automatically adjusting to the participants and their movements.
Touch Panel Integration: Simplify the management of virtual conferences and in-room equipment settings.
Flexible Installation: Its slim design and flexible mounting options make it easy to install in a variety of conference room setups, ensuring it fits into any office environment.

Video conferencing technology is rapidly advancing, offering smarter, more efficient ways to stay connected, no matter where you’re working. At VoIP Supply, we’re excited about these innovations and can help you select what is right for you! Give us a call at 1-800-398-8647 or chat with us at www.voipsupply.com.

Q & A: What in the Heck is DECT?

September 20, 2024 by jstewart

If you’ve ever wondered what DECT is and why you keep hearing about it in conversations related to wireless phones and VoIP communication devices, you’re in the right place. DECT might sound like tech jargon, but it’s a vital technology that powers many of the cordless devices you use today. Let’s break it down in this Q&A format to make it easy to understand!

What Does DECT Stand For?

DECT stands for Digital Enhanced Cordless Telecommunications. In simple terms, it’s a wireless communication standard primarily used in cordless phones and other wireless devices. It operates at a frequency that avoids interference from things like Wi-Fi or Bluetooth, making it reliable for voice communication.

How Does DECT Work?

DECT functions similarly to Wi-Fi or Bluetooth but is designed specifically for voice communication. It works by establishing a wireless connection between the base station and the handset, allowing you to move around while maintaining a strong, clear connection. DECT typically operates at the 1.9 GHz frequency, which helps to avoid interference from other common wireless devices.

Where is DECT Commonly Used?

DECT is most commonly found in cordless phones for home and business use. It’s also used in headsets, conference phones, and even some intercom systems. Businesses that rely on long-range wireless communication or have large office spaces often prefer DECT because it provides better range and clarity than other wireless standards.

What Are the Key Benefits of DECT?

Range: DECT offers greater range than Bluetooth, allowing you to move farther from the base station without losing connection. This makes it ideal for larger offices or homes.

Clarity: Because it operates on a dedicated frequency, DECT provides clearer voice quality with less interference from other wireless devices.

Security: DECT encryption makes it harder for unauthorized users to tap into conversations, which is especially important in business settings.

Battery Life: Devices using DECT tend to have better battery life, as the technology is designed to be energy efficient.

How Does DECT Compare to Wi-Fi or Bluetooth?

While Wi-Fi and Bluetooth are designed for a variety of purposes, DECT is optimized for voice communication. Wi-Fi is great for data-heavy tasks like browsing the internet or streaming, and Bluetooth is ideal for short-range connections like wireless speakers or headphones. DECT, on the other hand, excels in delivering clear, long-range audio and is less likely to suffer from interference.

Is DECT Only for Phones?

Not at all! While DECT is most known for cordless phones, it’s also used in wireless headsets, door entry systems, and more. Anywhere reliable wireless audio communication is needed, DECT technology can play a role.

Why Should I Care About DECT?

If you’re looking for a cordless solution for your home or office, DECT is worth considering for its superior range, sound quality, and reliability. Businesses, in particular, benefit from DECT technology in environments where mobility and clear communication are key. For consumers, a DECT-enabled phone or headset means better voice quality and fewer dropped calls.

Here Are Just a Few Popular DECT Products:

NEW! Snom M56 Ruggedized DECT Handset: A durable, high-performance communication device built for challenging environments. Its rugged design ensures protection against drops, dust, and water, making it ideal for industries such as construction and manufacturing.

Yealink’s W76P DECT Phone System: Ideal for businesses that require a flexible communication device that has a long DECT range and robust performance. Up to 10 Yealink W56H handsets can be paired to this system providing for mobility and flexibility like no other, all while remaining affordable.

Grandstream’s DP725 DECT Cordless IP Phone: Enables users to mobilize their VoIP network across various environments, including businesses, warehouses, retail stores, and homes. Supported by Grandstream’s VoIP base stations, it combines mobility with high-performance telephony, which offers a range of up to 400 meters outdoors and 50 meters indoors, with 50 hours of talk time and 500 hours of standby time.

Yealink’s WH64 DECT Hybrid Wireless Mono UC Headset: A premium headset that offers DECT wireless technology, ensuring a stable and clear connection with a range of up to 160 meters. It features advanced noise-canceling technology to minimize background noise, making it ideal for busy work environments.

Jabra’s Engage 55 MS Convertible USB-C Wireless DECT Headset: Offers superior wireless audio performance with a range of up to 490 feet, ideal for those requiring mobility and clear communication. Its lightweight, convertible design provides all-day comfort, and its DECT technology ensures secure, interference-free calls.

DECT might not be the flashiest term in tech, but it plays a significant role in wireless communication. Whether you’re making calls in a large office, walking around your home, or communicating with a wireless headset, DECT ensures you get a strong, clear, and reliable connection. Next time you hear someone mention DECT, you’ll know exactly what it is—and why it’s so important! If you have any questions or comments, leave them below, chat with one of our VoIP Experts at www.voipsupply.com, or call us at 1-800-398-8647.

CyberData IP66 011590 Analog Horn and SIP Paging Amplifier Walkthrough

by Steve Lopian

One of the hottest topics in the world of IP right now is paging! While this is something that has gained immense popularity over the last few years, it has proven to be somewhat of a complicated concept. Thanks to the folks at CyberData, transitioning to IP paging has never been easier!

One of the biggest questions to be asked is “What do I do if I want to switch to IP paging, but don’t want to lose my current analog horns and speakers?” If you’re asking this question too, then you’ve come to the right place! Watch as we unbox and review the CyberData 011590 IP66 Analog Horn, and then show you how simple it can be to wire to convert to an IP solution.

In this video, we will use the CyberData 25V/70V Hybrid Paging Amplifier. We’ll show you how to wire the IP66 011590 to the amplifier, and then give you a tour of the features and functionalities within the amplifier’s GUI. Lastly, we’ll run the horn through some tests to show you how easy it can be to switch to IP paging!

Are you currently transitioning to IP paging? What are you using? How do you feel about CyberData products? Let us know in the comments below!

How To Ensure Your VoIP Wireless IP Phone Is Secure

September 11, 2024 by jstewart

VoIP (Voice over Internet Protocol) wireless IP phones have become a staple in modern communication, offering the convenience of mobility and the efficiency of digital voice transmission. However, this convenience comes with its own set of security challenges. Just like any other connected device, your VoIP wireless IP phone can be vulnerable to cyber threats if not properly secured. In this blog post, we’ll explore essential strategies to ensure the security of your VoIP wireless IP phone and protect your communications from potential breaches.

Change Default Passwords Immediately

Changing the default passwords is one of the most basic yet crucial steps in securing your VoIP wireless IP phone. Default passwords are often well-known to hackers and can be easily exploited. Upon setup, replace the default passwords with strong, unique ones. Use a combination of letters, numbers, and special characters to enhance security.

Use Encryption Protocols

Encryption is vital for safeguarding the data transmitted over your VoIP wireless IP phone. Ensure your device supports and is configured for encryption protocols such as Secure Real-Time Transport Protocol (SRTP) and Transport Layer Security (TLS). These protocols encrypt voice data and signaling, making it difficult for unauthorized parties to intercept and decipher your calls.

Regularly Update Firmware

Manufacturers frequently release firmware updates to address security vulnerabilities and improve functionality. Keeping your VoIP wireless IP phone’s firmware up-to-date is crucial for protecting against the latest threats. Set up your device to automatically check for updates or manually check the manufacturer’s website for the latest firmware releases.

Implement Strong Wi-Fi Security

Since your VoIP phone connects wirelessly, the security of your Wi-Fi network is directly related to your phone’s security. Use strong encryption methods like WPA3 (Wi-Fi Protected Access 3) for your wireless network. Ensure your Wi-Fi network is protected with a robust password, and avoid using easily guessable or default credentials.

Enable a Virtual Private Network (VPN)

Using a Virtual Private Network (VPN) adds a layer of security by encrypting all data transmitted over the internet, including VoIP calls. A VPN helps protect your communication from eavesdropping, especially when using public or unsecured Wi-Fi networks. Ensure your VoIP wireless IP phone is configured to work with your VPN solution.

Use Two-Factor Authentication (2FA)

If supported, enable two-factor authentication (2FA) for accessing your VoIP account. 2FA adds an extra layer of security by requiring a second form of verification, such as a text message or authentication app code, in addition to your password. This makes it more challenging for unauthorized users to gain access to your VoIP system.

Here are a Few Product Recommendations:

Spectralink’s 8440 Black Wi-Fi Phone: Offers support for Secure Real-Time Transport Protocol (SRTP), Transport Layer Security (TLS), and encrypted provisioning. It includes robust security settings to protect communication and data.

LINKVIL By Fanvil’s W610W Portable Wi-Fi Phone: Features Secure Real-Time Transport Protocol (SRTP) and Transport Layer Security (TLS) for encrypted voice and signaling, ensuring secure communications. It also supports WPA2/WPA3 encryption for wireless security and encrypted provisioning to protect configuration updates.

Grandstream WP816 Cordless Wi-Fi Phone: Offers Secure Real-Time Transport Protocol (SRTP) and Transport Layer Security (TLS) to encrypt voice and signaling data, ensuring secure communications. It also supports WPA2/WPA3 encryption for secure wireless connections and includes encrypted provisioning for safe configuration updates.

Here are some other resources:

VoIP Security – How to Protect Your Voice

The Ultimate Guide to VoIP Security & Call Encryption

Security in VoIP Communication

Securing your VoIP wireless IP phone is essential to protecting your communication and maintaining the integrity of your network. Following these best practices of changing default passwords, using encryption, keeping firmware up to date, securing your Wi-Fi network, and more, you can enhance the security of your VoIP system and safeguard your conversations from potential threats. If you have comments or questions you can, leave them below, chat with one of our VoIP Experts at www.voipsupply.com, or call us at 1-800-398-8647.