SIP for Apple

December 15, 2011 by Garrett Smith

SIP for AppleUsing today’s technology for communication has now gone beyond email and instant messaging. Total integration – for both the office and the home – is possible for communication on a single source: the computer.

Of course, not all of us use the same types of computers, which can make things a little complicated for the SIP-uninitiated, to say the least. But using Session Initiation Protocol technology as part of a VoIP service will be worth the setup – especially considering just how easy SIP can be to set up.

Let’s focus on the world of Apple computer lovers today and recommend a few ways that you can set up SIP for Apple.

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TMCnet Reviews VoIP Supply’s 2011 Highlights

December 13, 2011 by Nathan Miloszewski

tmc_logoWith VoIP technology poised to be one of the most dynamic industries in the next five years, VoIP Supply itself certainly had a busy year.  Helping us wrap up the year before the holidays, TMCnet’s Carrie Schmelkin higlighted some of thebest of 2011 for VoIP Supply:

VoIP Supply also expanded its services, added the new VoP Fulfillment division, added new product lines, improved customer experience, and hired a handful of new employees.

Click here to read the full article.

Shoestring Venture Features VoIP Supply’s Cloud Solution

December 9, 2011 by Nathan Miloszewski

shoestring-venture-logo-2 Shoestring Venture, the startup bible blog, recently featured VoIP Supply on their site.  Including a synopsis of our hosted, cloud based VoIP solutions and other services that are great for small businesses or entrepreneurs just getting started, VoIP Supply was asked to answer questions about how we can best help customers and where the company is heading.

First Look: Panasonic SIP Phones

December 7, 2011 by Christina Smith

Did you know that Panasonic makes SIP Phones? Me neither, until I received a pack of four to demo in our lab at VoIP Supply. If you have been using Grandstream, Yealink, Aastra, or Polycom, you owe yourself a peek at the Panasonic SIP Phone Lineup.

What Makes Panasonic the Same

Just like the others out there, Panasonic offers all the great features you have come to expect in a decent SIP Phone:

  • PoE
  • Dual 10/100 Ethernet Ports
  • HD Voice
  • Full Duplex Speakerphone
  • Call Waiting
  • BLF
  • Three-Way Conference
  • Integration with other IP-Enabled devices such as intercoms, cameras, and door phones.

The Deskphone Linecard currently has four models available ranging from entry level to management-type. The Panasonic SIP lineup even includes a DECT phone. The Panasonic KX-TGP550 is a deskphone/DECT Phone hybrid.

Similar to the Aastra CT models, the TGP550 includes a Wired deskphone with a KX-TPA50 DECT handset. The DECT system will support up to three simultaneous calls and up to eight DID’s.

Panasonic SIP Phones Features

Main features of Panasonic SIP phones include:

  • 2 x 10/100 Ethernet Ports (All models except KX-UT113B Deskphone and KX-TPA50 Dect handset)
  • PoE Enabled, order power supply separately
  • HD Voice Equipped
  • Bright Backlit LCD (All except KX-UT113B)
  • Support for G.711, G.722, G.726, and G.729a codecs
  • KX-UT136B and KX-UT133B support Plantronics EHS for wireless headsets
  • 2.5mm Headset Port
  • Asterisk/open-source, Broadsoft, and Broadworks certified

What Makes Panasonic Different

You will not find a Panasonic deskphone that comes in different colors or that offers a colored LCD display – YET. The five models of Panasonic desk phones all have the basic and enhanced features you would expect from a high quality SIP Phones but not the luxury features. They are all business.

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New Polycom CX7000 & Microsoft Lync Solution – Live Webinar 12/6

December 5, 2011 by Nathan Miloszewski

polycom_logo On Tuesday, December 6th Polycom will co-host a live webinar with Microsoft to show how new Polycom solutions combined with Microsoft Lync create powerful unified communications (UC) systems.

Polycom plus Microsoft Lync create an interoperable environment enabling users to:

  • Quickly find each other with IM/presence and web conferencing.
  • Launch video and voice calls easily and intuitively within Microsoft Lync.
  • Share content via Microsoft Lync to Polycom HD video systems.

Microsoft LyncExplaining the value of this solution and answer questions, this webinar will feature Microsoft and Polycom executives and a customer speaker.  Webinar starts December 6th at 11 am EST.  Follow this link for event registration:

  • Learn How Your Business Can Be More Productive & Effective with NEW Polycom® UC Solutions for Microsoft® Lync

Also to be discussed is the new Polycom CX7000, the first video collaboration solution to be qualified by Microsoft as “optimized for Microsoft Lync.”

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Switchvox Studies Showcase Savings

Digium Switchvox2

Switchvox is Digium’s family of VoIP (Voice Over IP) Phone Systems for small and medium businesses.  If your small operation is looking for examples that mirror your own application, new Switchvox case studies have been posted that show how to:

  • Better manage call centers and address customer frustrations.
  • Save up to 40% with Switchvox over competitive telecommunication systems.
  • Increase flexibility and cost savings with Switchvox.
  • Utilize the extra Switchvox features/functions that come right out of the box including conference calls, voicemail,  fax to email, call center help desk functionality.

Switchvox systems are designed to be easy to use, full of helpful features and cost less than a traditional PBX.  Compare Switchvox SOHO for up to 20 users including mobile apps and Switchvox SMB that comes in three sizes to match your user footprint.  Both set-ups are designed to grow as you grow.

Click here for all Switchvox case studies and success stories.

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How to Use SIP Softphones & Open Source SIP

December 1, 2011 by Garrett Smith

Understanding the difference between a hardphone and softphone is as simple as using one of each – but many people have not had the pleasure of experiencing a softphone yet.

When it comes to SIP softphones and open source SIPs (Session Initiation Protocol), too many people are still left in the dark.

Luckily, this article is here to enlighten. We’ll provide a brief summary of SIP technology and what it might mean for both you and the way you handle your communications on a daily basis.

SIP Softphones

If you run your phone system using a VoIP service provider you’ll probably recognize just how easy it can be to ditch traditional phones in favor of softphones, which can be downloaded straight to your computer and often for free.

Being able to speak over a computer as opposed to a phone reduces everything from desk space being used to the money being spent on new phones! For this reason alone, this type of phone is often popular with start-up companies and new businesses.

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VoIP Supply One of WNY’s Top Private Companies in 2011

November 29, 2011 by Nathan Miloszewski

Top CEOs WNYVoIP Supply has made the 2011 list of Western New York’s Top CEO’s making this the seventh straight year that VoIP Supply has been named one of the region’s top private companies. 

The newly named Top CEO’s award, formerly known as Western New York’s Top 100 Private Companies, celebrates the men and women through whose leadership their companies not only remain at the top but contribute so much to WNY’s economy and quality of life. 

VoIP Supply occupied the modest 96th ranking in 2005 when the company was first named to the Top 100 WNY Private Companies list.  But after six consecutive years of nominations, VoIP Supply climbed to the 56th position in 2010. 

This year, for the seventh straight time, VoIP Supply joined the other Top CEO’s for a reception at Salvatore’s Italian Gardens on November 17, 2011 as the 50th top private company in the region. 

“Being named to the Top CEO’s List for leading one of Western New York’s top private companies is a tremendous honor for everyone at VoIP Supply,” said Benjamin P. Sayers, President and CEO of VoIP Supply. “Continuing to move up the list every year is testament to the value we deliver to our customers, and proof that Western New York is a place of positive business growth.”

The list of Western New York’s top CEO’s/Top Private Companies is compiled by Buffalo Business First and Dopkins & Company, LLP.

A Terrible Thing To Waste

November 25, 2011 by Nathan Miloszewski

welcome-back-kotter-photograph-c10042001Educators are always trying to impress upon students the untapped power of their minds.  To give thanks to their sometimes Herculean efforts, VoIP Supply would like to share something helpful with all those earnest education folks.

Because not only is a mind a terrible thing to waste but so too is your valuable time and money, VoIP Supply’s Edu Assist Program will save educational institutions both time and money when deploying Voice over IP (VoIP). 

Education Specific Applications

VoIP Supply designed the Edu Assist Program to provide service, support, and expertise tailored specifically to educational applications. In addition to the discounts, free shipping, and payment terms that this program provides, education-specific purchasers can expect:

  • Expertise: Manufacturer certified VoIP experts providing consultations.
  • Choice: Choose the right solution from a large VoIP specific catalog.
  • Help: Live customer service reps including full support packages.
  • No Hassles: No fine print, no run around, and the industry’s leading returns policy.
  • Investment Protection: Extended product warranties.
  • Reliability: On-time and prompt response.

“Educational customers have unique needs,” said Garrett Smith, Chief Marketing Officer at VoIP Supply. “VoIP Supply understands the nuances of these deployments so we aim to provide a high level of assistance.”

For additional information about the Edu Assist program give us a call, 800-398-8647, or fill out the form to contact a VoIP expert.

Why VoIP Lowers Costs & Increases Efficiency for Startups

November 23, 2011 by Nathan Miloszewski

Overhead. It’s one of the fastest ways to reduce costs for a start-up and one of the quickest ways to hemorrhage money.

Many startups may not have consistent cash flow so having high office expenses, such as phone expenses, can really put a dent in your pocket.  This is especially true if you have a phone system that charges you too much for those sales calls of yours and is so inefficient that you lose a lot of time troubleshooting  the phones.

That doesn’t have to be the case, of course. You can simply switch to a VoIP phone system where you’ll make things a lot more efficient around the office and definitely lower your costs.

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