Note:  This is the first installment of a three part series aimed at how VoIP systems can help law firms.  Click here for Part II and Part III.

If you’re familiar with the capabilities of a well-built VoIP phone system, then you know exactly how an office environment can benefit from reduced costs and enhanced capabilities. That’s all fine and dandy, you figure. But what if your office environment isn’t like every other business?

What if you’re running a legal firm and you need to know that your clients’ phone calls are handled properly 100% of the time?

When communicating properly is your organization’s lifeblood, you can use an integrated solution like VoIP to keep you constantly connected to the outside world. In this blog series, you’ll find out that not only can law firms benefit from VoIP, but it’s really the only ideal choice for them to consider.

Let’s organize the argument a little and provide a point-by-point analysis of how your law firm could benefit from a VoIP system.

(more…)

Note:  This is the 3rd installment in the Switchvox vs. 3CX series.  Click here for Part I and Part II.

For most people, witnessing the advances in phone and voice technology has been all about mobile smartphones. It’s great that we have so many apps on our phones, that we can access the Internet at a moment’s notice, and that our phones are capable of doing so much more for us than they could even ten years ago.

But what about unified communications (UC) and mobile solutions together? How comprehensive has the technology really gotten? Let’s answer that question by looking at a few of the potential solutions you can use at your company from companies like Switchvox and 3CX, two of the top providers of VoIP solutions that will astound you.

(more…)

Note:  This is the 2nd installment in the Switchvox vs. 3CX series.  Click here for Part I.

In the world of VoIP, today’s businesses expect a lot of options. Phone conferencing, voice mail emails, call forwarding, software that has comprehensive reporting – it’s all expected as part of the regular package.

So if all of those solutions are considered standard in today’s industry, what exactly is going to set VoIP providers apart from the competition?

In the cases of Switchvox and 3CX, the answer is simple: a lot, actually. And yet these two VoIP solutions are not identical.

With that in mind, let’s take a look at the advantages and disadvantages that make these two companies different – and what that might mean for you and your business.

(more…)

What is a wireless VoIP network, and how can it help your business?

For the VoIP user, it’s just like making a regular phone call. VoIP access is much cheaper than traditional phone plans because VoIP service providers are using the existing infrastructure of the internet – they don’t have to build or maintain their own network of lines and towers.

A wireless VoIP network simply uses WiFi to access the internet. It’s a lot like setting up a wireless network in your house that you’d use with your laptop. In fact, companies like Cisco and Netgear that make networking devices for home networks also make VoIP devices. You might even be able to use your existing WiFi as your wireless VoIP network, depending on what you plan to use it for.

Advantages

The primary advantage of a wireless VoIP network is cost. Home users can save $50 or more on their phone bill by switching to VoIP. If you imagine that savings multiplied by dozens or hundreds of workers, it’s easy to see why many large businesses have set up their own wireless VoIP networks. The United States Social Security Administration uses VoIP in their field offices, making it one of the largest VoIP networks in the world.

(more…)

Too many small business owners hear the phrase “Voice over IP” or “VoIP” and instantly dismiss the idea as being too technical for them. But the truth is that VoIP hardware and software are not at all that difficult to use and can even make the entire experience of using a phone system more intuitive.

Of course, finding out just how intuitive they can be requires using them first.

Enter Switchvox and 3CX, two powerful services for VoIP that both offer comprehensive and yet distinct solutions for your business’ phone problems. In this series, we’ll take a look at what each of these services has to offer you – as well as their strengths and even weaknesses – and bring you up to date in the world of VoIP voice solutions.

Without any further ado, let’s get started.

(more…)