Cisco Study Shows how VoIP Supply Ups Consumer Confidence

May 10, 2012 by Nathan Miloszewski

Cisco Case Study of VoIP Supply Small businesses love the quality and reliability of Cisco hardware.  What they like even better is qualified Cisco support to lean on when something does goes wrong.

However, there was something standing in the way of Cisco customer’s happiness.

Not everyone offers Cisco Small Business Support Services and to make things more difficult, there was no simplified process to add this lifeline to your devices.

Until now.

Cisco Support Case Study

Cisco’s latest small business case study, Small Businesses Gain Big Support, looks at the challenges customer’s faced when upgrading or ordering new Cisco VoIP systems.

Once through the complex process of deciding on a VoIP system, customers wanted a high level of peace of mind which, they can now get in the form of Cisco Small Business Support Services.

The service provides customers “three years of telephone or online chat support, software updates, access to the Cisco Small Business Support Community, next-business-day hardware replacement, and, in some cases, accelerated response times to technical issues.”

Customers will be happy to note that this suite of services can be added quickly, with no hassle.

ClickToAttach

Cisco launced a new functionality called “ClickToAttach”  to ensure that the service ordering process was monumentally streamlined.

VoIP Supply employed ClickToAttach on its website with a simple drop-down menu so that customers could easily purchase services during any part of the ordering process.

Christina Smith, VoIP Supply’s Cisco Product Manager explains:

“Cisco is perceived as a high-end brand. Customers who previously assumed that they couldn’t afford a Cisco Unified Communications system now realize they can have a world-class solution with extended coverage. With Cisco providing customer support, our customers feel confident making larger purchases of Cisco equipment.”

Cisco ClickToAttach Drop-Down Menu

Cisco ClickToAttach Drop-Down Menu

Webinar: How to Get Started With VoIP

May 9, 2012 by Nathan Miloszewski

Do you need or want VoIP service for you business but you’re unsure how to get started?

Learn from the experts in the upcoming Complete Turn-Key IP PBX Solutions webinar on Tuesday, May 22nd at 1:00 pm EST / 10:00 am PST hosted by 3CX and Patton.

The first half of the webinar will discuss the benefits of using 3CX as your call solution and the second half will talk about how Patton hardware helps complete the solution.

3CX Phone Systems

3CX is an easy to install, flexible phone system that operates on a number of popular Windows versions.  Start-up companies or large enterprises looking to switch to VoIP benefit from 3CX commercial editions that offer support from two concurrent calls up to 512 concurrent calls.

3cx_logo_250_250

3CX Free Edition

3CX offers not just a free trial but, a full free edition that lets you use the basic features like call logging and reporting as well as the use of a web-based management console.

It’s a great way to try out the 3CX system and see if it’s right for you without making a financial commitment.

Patton VoIP Gateways

Patton is a leading producer of a range of network access and connectivity products including VoIP with a full line-up of Voice and Data Gateways, Servers, Routers and integrated access solutions for TDM, Packet, Leased Lines, Multi-Services and Dial-Up.

Patton VoIP Gateway

Patton’s Top Features

  • Patton’s gateways include FREE post sales technical support and configuration help, including a 1 year warranty.
  • Patton’s SmartNode products offer gateway and router solutions with just about every telephony interface.
  • When using 3CX, Patton works seamlessly as your gateway to the PSTN. Simply choose your Patton Gateway from the 3CX drop down menu.

Webinar Highlights

This webinar highlights turn-key IP PBX solutions that use SmartNode Gateways to connect your legacy phone equipment to your next generation 3CX phone system realizing that, a complete overhaul of your telephony infrastructure to an all-IP solution may not be the best approach.

Learn How To..

  • Leverage your existing phone system and reap the benefits of next-generation IP PBX technology–while migrating to converged-IP at your own pace.
  • Connect your existing phone lines to VoIP services and features including existing legacy phone and fax equipment.
  • Connect to remote offices, connect on the road, and from home all with voice and data survivability for business continuity.

Bluetooth Headsets for Polycom VVX 500

May 1, 2012 by Nathan Miloszewski

*This Post Was Updated By Jamie Stewart on 10.15.24*

polycom_vvx_500

The Polycom VVX 500 is not Bluetooth enabled.  With everything else this multimedia phone is capable of, is that a little surprising?

The HD handset sounds so great though that it’s hard to really want to use a headset.  But, keeping your hands free is necessary too and it’s even better when the headset works properly.

So, here are some 3rd party wireless solutions that are supported by your Polycom VVX 500.

Supported Wireless Headsets

Since you can’t pair a Bluetooth headset directly with the VVX 500 you’ll need to connect an adapter or base station to the phone.  Below are the top wireless headset options for doing that.

Jabra Evolve 65 TE Bluetooth USB-A Binaural Microsoft Teams Stereo Headset

Jabra Evolve 65 TE Bluetooth USB-A Binaural Microsoft Teams Stereo Headset

The Jabra Evolve 65 TE Bluetooth USB-A Binaural Microsoft Teams Stereo Headset (6699-833-309) is designed for professionals needing seamless connectivity and excellent audio quality. It features dual connectivity, allowing users to connect to two devices simultaneously via Bluetooth, ensuring flexibility for multitasking between calls. With noise-canceling technology and Microsoft Teams certification, it provides clear communication in noisy environments, making it ideal for both office and remote work.

*To function efficiently you will need the Jabra Link 360 and Jabra EHS Adapter.*

Poly Voyager 5200 UC USB-A Headset w/ BT600 Dongle

With the Poly Voyager 5200 UC USB-A Headset +BT600 Dongle 7K2E1AA you will be ready to take the call, wherever you’re connected. The Poly Voyager 5200 UC USB-A Headset +BT600 Dongle-TAA 7K2E1AA includes the charging case. The Voyager 5200 UC connects via a BT600 USB adapter (USB-A or USB-C options) to your PC/Mac and directly to the mobile phone.

The Voyager 5200 UC headset will connect to the Polycom VVX 500 with the included USB dongle (pictured).

VoIP Supply Named an AudioCodes Certified Partner

April 30, 2012 by Nathan Miloszewski

AudioCodes Certified Partner_250VoIP Supply is now a part of AudioCodes new “North America Partner program at the Certified Level.”

AudioCodes is a global leader in providing VoIP products and applications to both Service Providers and Enterprises with a full range of:

Boosting Customer Benefits

As a Certified Partner, VoIP Supply’s ability to deliver AudioCodes solutions has been enhanced.

Customers can expect a VoIP Supply team, backed by AudioCodes, that is  fully educated and capable of providing  AudioCodes solutions quickly and with the comprehensive capabilities you demand.

VoIP Supply is ready to meet your evolving AudioCodes needs.  Click here for more Audiocodes product information.

Related Articles:

Electronic Reycling Helps Kids with Cancer

April 27, 2012 by Nathan Miloszewski

eScrap 4 Camp - Send kids with cancer to campFor one more week, until May 3rd, you can take advantage of the eScrap 4 Camp free drop off site at VoIP Supply to unload your old and unused electronics.

VoIP Supply is participating in the Sunnking sponsored event for Camp Good Days.  This recycling drive raises funds to send kids with cancer to summer camp.

All you have to do is drive on over and drop off something that you don’t need anymore.

Camp Good Days

Camp Good Days is a non-profit whose aim is to improve the lives of children and their families who are dealing with cancer.  What started in 1979 from humble beginnings, Camp Good Days is now one of the largest organizations of its kind and its programs now serve as a model for other cancer treatment centers across North America.

eScrap 4 Camp

Sunnking’s very first eScrap 4 Camp drive took place last year.  With the help of 60 Buffalo area businesses, Sunnking recycled  251,021 lbs. of electronics that resulted in a $8,030.63 donation to Camp Good Days used to fund future programs and send kids with cancer to summer camp.

We’re all hoping to top that number this year.

With Sunnking provided collection materials at VoIP Supply, recycling for this great cause is easy:

  • Accepting electronics from employees, friends, relatives, businesses or anyone else in the Buffalo area.
  • All hard drives will be securely destroyed.
  • At the end of the event, the company/organization with the highest weight of electronics collected will receive an additional $500 from Sunnking donated to Camp Good Days on the winning company/organization’s behalf.
  • Sunnking will provide a monetary donation per pound for the total amount of weight collected from the event.

Acceptable Materials

Click here for the list of acceptable materials for electronics recycling.

Acceptable Materials for Electronics Recyling

Volunteer Shoreline Cleanup Sticks to Theme

April 25, 2012 by Nathan Miloszewski

Buffalo Niagara RiverKeeperA single word could sum up last Saturday’s RiverKeeper Spring Shoreline Cleanup of Ellicott Creek Park in Amherst, NY: Wet.

Wet weather, wet water, wet volunteers.

Rain and cold didn’t ‘t keep anyone away as VoIP Supply joined a large group of enthusiastic and caring volunteers to help with one of the many shoreline sweeps that RiverKeeper coordinates bi-annually throughout Western New York.

RiverKeeper is a science-based, community focused, advocacy organization from the Buffalo/Niagara region dedicated to keeping our waterways clean.

VoIP Supply was able to help gather around 100 pounds of garbage.  It’s amazing what you’ll find.  In addition to some big ticket items that were recovered, like refrigerators, we were told that there was an old amusement park ride rusting away deep in the park that would require some heavy lifting.

Click here for more information on how to get involved with RiverKeeper’s volunteer events.  Or, if you’re simply interested in touring Buffalo Niagara’s waterways, click here for Buffalo Niagara River Tours.

First Look: The AltiGen iFusion iPhone Docking Station

April 20, 2012 by Nathan Miloszewski

What Is It?

AltiGen iFusion iPhone Docking StationThe AltiGen iFusion SmartStation is a multi-function iPhone docking station that pairs the iPhone with the iFusions’s ergonomic handset or business-grade speakerphone via built-in Bluetooth that is functional up to 33 feet away.

What Does the iFusion Do?

The AltiGen iFusion charges the iPhone, offers streaming music playback, an audio jack for external speakers and USB pass through for syncing to a Mac or PC.

The iFusion is compatible with the 3G, 3GS, 4 and 4S iPhone models.

The iFusion also integrates seamlessly with voice-enabled applications such as Siri, FaceTime, Skype, AltiGen’s MaxMobile, Cisco Mobile, and Avaya one-X Mobile.

  • Made for iPhone: Includes an Apple 30-pin connector enabling your smartphone to be used as a business desktop phone.
  • Industry 1st Docking Station: Docking station provides Bluetooth connectivity (and A2DP streaming), a full duplex speakerphone for hands free conversations, and an integrated power supply that quickly charges your iPhone.
  • Synchronized Data: The included pass through USB port allows connection to your PC or Mac for data synchronization.
  • Stereo Sound: Stereo Line Out port connects powered external speakers via an optional audio cable.
  • Video Conferencing: Use video conferencing apps like Skype or FaceTime while enjoying the rich speakerphone audio quality.
  • PBX Compatible: Use iPhone PBX apps like Cisco Mobile 8.1, Avaya one-X Mobile, and MaxMobile for Microsoft Lync to stay connected to your businesses phone system.

AltiGen iFusion iPhone Docking StationWho Are They For?

The iFusion is for anyone who wants to eliminate their traditional desktop phone.

You probably already use your iPhone for business. Now you can combine your iPhone with the best features from that desktop phone you never use anymore with a best-in-class iPhone docking station for the business user who needs an amazing speakerphone.

The ergonomic handset and speakerphone provides a traditional desk phone experience and the clean industrial design is engineered to complement Apple products.

Availability?

The AltiGen iFusion is available now!

Download:

snom Says Every Day is Earth Day

April 19, 2012 by Nathan Miloszewski

Why shouldn’t we be friendly to the Earth every day?

snom, the manufacturer of stylish VoIP phones, is answering that question with Earth Day 2012 right around the corner on Sunday, April 22nd.

Serious about protecting the environment, snom is announcing two things for Earth Day and beyond:

  • No Power Supply: All snom phones will ship without a power supply.
  • 3 Month Donation: From April 22nd to June 22nd, snom is donting 1$/€ to Earthday.de for every snom 3xx and 7xx series VoIP phones that are purchased without a power supply.

PoE Preference is Green

When snom surveyed their partners and customers they uncovered something interesting that prompted them to act on their revelation:

  • PoE (Power over Ethernet) is the preferred power source for snom phones.
  • The power supplies delivered with snom phones and devices are rarely used.
  • snom decided not to include power supplies as part of standard packaging  in the future.

The decision not to include a power supply with snom phones benefits the environment and provides savings in a couple of ways.  Resources and materials won’t be wasted on a unit that won’t even be used and, the standard PoE connection on snom phones consumes leass energy than the power supply.

Earth Day Donations

Michael Knieling, snom’s COO, has announced that for every phone that is sold between April 22 (Earth Day) and June 22 (last day of the the UN Conference on Sustainable Development in Brazil), 2012 without an additional power supply, one Euro or Dollar will be donated to Earthday.de.

Earth Day was selected as the recipient organization as it is globally active in promoting environmental conservation in more than 150 countries, and has a reliable and demonstrable track record in all of its activities.

Track snom’s Donations!

There’s a designated area on snom’s website where customers can register the number of phones they’ve purchased and you’ll also be able to see how much snom has donated in total from all of the power supplies that have not been ordered.

Click here for the snom Green VoIP Initiative registration form.

For customers who really do require a power supply, not to worry, you can still order them from VoIP Supply any time.

First Look: LifeSize Connections HD Bundles

April 17, 2012 by Nathan Miloszewski

Available now, VoIP Supply is offering video conferencing bundles from LifeSize; the LifeSize Connections HD Bundles.

What Are LifeSize Bundles?

LifeSize Connections HD bundles from VoIP Supply are LifeSize’s cloud-based, HD video conferencing infrastructure as a service (IaaS) offering.

The bundles come complete with Logitech HD Pro C920 Webcams and compatible speakerphones and headsets.

LifeSize Connections delivers a high quality, seamless end-to-end video conferencing experience and is the fastest way for businesses to add to and extend their HD video conferencing capabilities

VoIP Supply offers four bundles, each of which combine the cloud-based LifeSize Connections video software client with matching hardware that’s been tested for full compatibility:

LifeSize Connections HD Elite

The LifeSize HD Elite Bundle is a high-powered configuration that is ideal for people who need the absolute best video communication solution.  The Elite bundle includes:

LifeSize Connections HD Popular

Gaining popularity en masse, the LifeSize HD Popular Bundle is, really, the solution that’s perfect for everyone. The Popular bundle includes:

  • Logitech HD Pro Webcam C920
  • Jabra Speak 410 USB full-duplex speakerphone

LifeSize Connections HD Standard

This simple configuration is ideal for a cubicle setting or an employee on-the-go.  The LifeSize HD Standard Bundle includes:

LifeSize Connections HD Software-Only Solution

As a software-only solution, 720p HD Video Conferencing is within your reach at a reasonable price.  Using the equipment you already have (laptop, webcam, etc.) the Connections Software-Only Solution gives you the option of purchasing a single seat or up to 15 computer access licenses.

How Do LifeSize Bundles Help Me?

Cloud-based video conferencing reduces hardware costs, simplifies access for any sized business, and can be deployed in just a few minutes.

LifeSize Connections’ built-in firewall traversal ensures secure face-to-face collaboration that includes data sharing and multi-party HD video calls. The LifeSize Connections service gives each user the ability to call up to nine (9) participants simultaneously, including up to two guests.

Unlimited guest invitations are included with the service, as well as instant messaging and seamless integration among meeting rooms, PCs or Mac computers.

With guest invitations, for example, a virtual guest speaker for your classroom or training session won’t have to pay anything to join your conference but instead they will be able to simply utilize your LifeSize service.

Your time and travel budget are limited.  Video communication is the next best thing to physically sitting across from someone.  No matter the industry that you’re in, LifeSize Connections will make your meetings run smoother helping you get more done a lot faster.   Just being able to see the person that you’re talking to or, being able to get a live view of a tech support issue while discussing solutions will save you gobs of time.

First Look: Sangoma Vega 100 and Vega 200 Gateways

April 12, 2012 by Nathan Miloszewski

Sangoma Vega100What Are They?

Sangoma’s Vega series of VoIP gateways support a range of telephony interfaces to connect your devices to IP networks.

What Do They Do?

The Sangoma Vega 100 and Sangoma Vega 200 VoIP gateways connect digital telephony devices to your IP networks.

The Vega 100 and 200’s star quality is their connectivity; they have an E1/T1 line interface .

The Vega 100 supports a fixed configuration of 30 VoIP calls while the Vega 200 supports 60 VoIP calls.  The also provide:

  • Voice, fax, modem support.Sangoma Vega200
  • Flexible call routing for fallback.
  • “Least cost” routing.
  • Emergency PSTN backup.
  • SIP, H.323, and T.38 support.

Who Are They For?

Vega 100 and Vega 200’s are for anybody who requires either a single or dual E1/T1 digital gateway for their VoIP calling needs.

Sangoma Vega200 - BacksideVoIP service providers can take advantage of Vega digital gateways for SIP trunking on customer premises, use a s a low-density PSTN gateway, and for IP phone survivability applications.

Enterprise applications of the Vega100 or Vega200 include VoIP networking, PSTN trunking for IP-PBX’s, and for use as an IP telephony gateway.

Availability?

The Sangoma Vega 100 and Sangoma Vega 200 are currently available for pre-order. Pre-orders are scheduled to ship on April 20th 2012.

For more information or if you have questions, please call 866.885.4853.

Download:

  • Featured Posts

  • Popular Posts

  • Read Our Feed

  • Latest

  • VoIP Post Categories

  • Archives