What Types of Multimedia VoIP Phones Are Available?

August 31, 2012 by Garrett Smith

Someone who’s beginning to shop for a new multimedia VoIP phone might have a lot of questions about exactly what these models are and what they offer. Actually, there’s a lot of difference between the various types of multimedia VoIP phones that can be found on today’s market. Understanding the differences can help one choose the hardware and telephony setups that most benefit their business or home use.

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Switchvox Pricing and Bundling to Change

August 29, 2012 by Christina Smith

Switchvox System

Starting September 1st, Digium will be changing the way Switchvox is sold.

In the past when you have been quoted for a new Switchvox UC system, your quote included a Switchvox appliance, complete UC package, and licensing for 10 users at the Silver level.

Beginning September 1st, the appliance and the UC package will no longer be bundled with 10 users and phone feature packs.

Why the Change?

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Video Conferencing and the Road Warrior

August 18, 2012 by Andria D. Baunee

The constant traveler was one of the reasons that Video Conferencing was invented. This role has been altered in a good way – now the road warrior is actually the jet-setter who cannot be tied to an office. Typically this person is the one who works sometimes from home, the local beanery, or during vacation!

You have to live your life, and you have to work – Video Conferencing lets you do both! Ad-hoc meetings are always a possibility with the limitless nature of Video Conferencing. Stop rescheduling life for work and work for life. Here’s your cake and here’s your fork…

What are my options?

Laptops, tablets, smartphones… choose your weapon. No matter what you have in mind, the Bring-Your-Own-Device movement makes communication simple. With the proper infrastructure, the End User has seamless connections.

The three main manufacturers offer distinct solutions – For a laptop or PC, you can choose a single user desktop client, such as the LifeSize SoftPhone. If you wish to incorporate your iPad, iPhone, Android tablet, and smartphone, you will need a more robust solution to deploy across the company.

The best portable solutios include the following: Cisco Webex Telepresence offers you a cloud-based solution so that users can log-into a host of devices based on the user and not on the endpoint, so Jane can use the same account on her iPad, Android Phone, and workstation; LifeSize has the ClearSea solution which will bring together an entire organization regardless of the device; and Polycom CMA offers management tools to make deploying and scheduling a breeze.

How to Choose?

Your solution lies in both your device preference and your user count. If you have 16 or fewer simultaneous callers, go for the LifeSize. Already have Cisco Infrastructure? Register your Jabber client to the server and keep your costs under control! If you run a Polycom shop, the free m500 client download is an easy fix.

So get out your tablet and get in the office – virtually, of course!

Want to know more?

Give us a call toll-free at 1(855) 820-8006 or email [email protected] today!

Video Conference Solutions for the Home Office

August 15, 2012 by Andria D. Baunee

Whether you are a work-from-home parent, or a partial commuter, working from home can present a “Team Environment” challenge. Bring back the collaboration with Video Conferencing for the home office.

What Are My Options?

The three main manufacturers offer three distinct solutions:

How to Choose?

Each of these solutions is budget and space-conscious – perfect for the individual user.

The first thing you need to know is your anticipated in-conference behavior. What does this mean? Well, do you like to get up and walk around on a call? Will you incorporate a whiteboard or a project board? Do you need to show other features in the room on a call?

If you have answered yes to any of these questions, you need a room-based system for the individual. If not, a desktop solution is fine.

From there, you need to know if you will host multiway calls (call more than one place at a time), share data and presentations, and if you need 720p or 1080p resolution.

So, if you like to pace around the room, share data, and need 1080p resolution, opt for the small room-based system with the premium resolution. If, however, you only need to be an occasional participant in a conference and do not plan to share data, go for a software-based desktop client.

How to Recycle Old VoIP Equipment

August 14, 2012 by Christina Smith

Reclaim Your Equipment InvestmentIf you are looking to upgrade your VoIP System to a newer one or upgrade your VoIP phones to the latest and greatest, perhaps you have thought about what to do with your old VoIP Equipment.

VoIP Supply is a fantastic place to start your research. VoIP Supply’s Reclaim program buys back old VoIP equipment and gives you credit towards your new VoIP System or VoIP Phones.

How Reclaim Program Works

First, you need to accept the fact that you have old VoIP equipment and you have to want to get rid of it.

There is no room for hoarders in the Reclaim program.  Once you have accepted that fact and are ready to be out with the old, contact our Reclaim Specialist, Mike Rehac. Email him a list of the VoIP equipment that you want to get rid of.

Then, Mike will email or call you back with an offer on your equipment. The value Mike offers you may vary depending on condition of the product and demand for the product.

Once you confirm our offer, you will be immediately redirected to print your prepaid FedEx shipping labels so, we take care of that expense as well!

Once we receive your equipment, we will send you a check or issue you a credit towards your new VoIP hardware.

What Products is Reclaim Looking For?

We will consider purchasing any VoIP products that you may have.  However, if you have any of these following products aging in your on-site hardware graveyard, give us a call because we WANT IT!

  • Cisco SPA504G
  • Cisco SPA2102
  • Polycom IP670
  • Polycom IP650
  • Polycom IP601
  • Polycom IP560
  • Polycom IP550
  • Polycom IP450
  • Polycom IP430
  • Polycom IP335
  • Polycom IP331
  • Polycom IP6000

voipsupply-reclaim-header

First Look: Grandstream DP715 and DP710

August 10, 2012 by Tom Costelloe

Grandstream has been in the VoIP telephony market for 10 years offering a wide selection of VoIP phones, VoIP video phones, ATAs and gateways. Recently they also branched out to the surveillance side when they introduced their line of IP cameras and encoders. Their newest products, the Grandstream DP715 and Grandstream DP710, give them a firm foothold in the DECT VoIP phone market.

What Is It?

Grandstream DP715 Grandstream DP710The Grandstream DP715 and DP710 are a DECT cordless IP phone solution. The DP715 is the base station which operates as the central control point or brains. The DP710 are the expansion handsets that can be added to a base station. You can register a total of 5 handsets to each base station.

The DP715 can handle 4 concurrent calls simultaneously in a variety of flexible hunting group options

  • Linear Mode – all phones ring sequentially in a predesignated order
  • Shared Mode – all phones ring concurrently and share the same line similar to analog phones
  • Parallel Mode – all phones ring concurrently and after one phone answers, the remaining phones can place new calls

Who Is It For?

Anyone who is looking for mobility from their VoIP phone may be interested in the DP715 and DP710. In a home they are a great DECT VoIP phone option. The ability to add phones would allow for handsets to be placed around the house as needed and the hunting group options can give some privacy for each person.

In a business setting DECT phones have proven to be particularly popular in doctors’ offices where there is a demand for people to be up and about and not tied to their desk. The same can be said for IT staff, warehouse staff and really anyone who may not be at their desk throughout the day.

Requiem for a VoIP Phone – Aastra 6757i CT and Aastra 9480i CT

August 8, 2012 by Tom Costelloe

Too often we get caught up with the newest releases from manufactures but fail to show products that are discontinued their due respect. Since there isn’t a budding market for vintage VoIP phones or antique analog telephone adapters, most are destined to be unceremoniously phased out and scrapped without a second thought. With this in mind I thought I would take a step back to take a look at two phones that were recently discontinued.

The Discontinued

Aastra 6757i CT Aastra 9480i CTAastra has announced that they are discontinuing the popular Aastra 6757i CT and Aastra 9480i CT VoIP phones. The reason for the phones being discontinued is a supply issues with one of the critical components related to the CT handset. This issue only affects the CT versions and not the non-CT versions (Aastra 6757i and Aastra 9480i) which are still available.

What separated the CT phones from the non-CT versions and other VoIP phones was the cordless DECT handset that added increased mobility.  While common among analog phones, nobody had added this functionality to a VoIP phone before Aastra. With the CT handset you could answer an incoming call on either the desk phone or if you were away from your desk on the CT handset. The CT handset featured most of the standard features of a desk phone so you could also make calls, put people on hold, use a headset etc. Another nice feature of the CT phones is you could pair additional handsets to the base phone for even more mobility.

The paired DECT handsets made the CT phones popular for use in everything from doctors’ offices, warehouse, homes, really everywhere were people wanted mobility. While the phones are going away the demand for the combination of a desk phone and mobility isn’t.

The end of DECT from Aastra?

The discontinuation of the Aastra 6757i CT and Aastra 9480i CT doesn’t mean that Aastra is pulling out of the DECT handset business. The supply issue seems to be tied specifically to a part required to make the CT units and in the coming weeks we can expect to see a lot more in the DECT phone market from Aastra. Whether there is a replacement in the works from Aastra for either the 6757i CT or 9480i CT is yet to be determined but I personally hope there is.

Why Buy a Multimedia VoIP Phone?

August 7, 2012 by Garrett Smith

polycom_vvx_500With many different kinds of telecom solutions available to homes and businesses, today’s buyer might be wondering why they should invest in a brand new multimedia VoIP phone.

These new products actually have many specific benefits for today’s market, some related to user-friendly design and others offering specific opportunities to bring down costs for commercial operations.

Here are some of the main reasons why so many buyers are jumping on the bandwagon and making a play for a new multimedia VoIP phone with many of the capabilities of a conventional 3G or 4G enabled smartphone.

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