First Look: Polycom VVX Phones and Expansion Modules

February 28, 2013 by Tom Costelloe

In the last quarter of 2012 Polycom made a major addition to their video conferencing product offering with the release of their Polycom Group Series. During this announcement they also released the Polycom VVX 600 to build on their existing Polycom Business Media family.  Earlier this year the family grew a little more with the addition of the Polycom VXX Camera but this week the Polycom Business Media phones family really expanded when it had sextuplets with the release of four new phones and two expansion modules. Two more phones and they would have been in the running for a basic cable reality show.

What Is It?

VVX-300-310-VVX-400-410

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How to Start a Business in Buffalo – Startup Weekend

February 20, 2013 by Nathan Miloszewski

Starting a business is no easy feat and probably even harder to do in Buffalo, NY. If you’re crazy motivated enough for the latter, the good news is, someone’s got your back.

Buffalo Startup Weekend is aimed at anyone who has an idea but doesn’t know how to get it off the ground.  You don’t even have to be a technical person as Elizabeth Weinberg, an attendee of the first Startup Weekend last year, explains in her blog post.

Weinberg hesitated on going at first, thinking that her skills weren’t the right fit.  She soon found out that what really mattered was her idea, which made the final cut and a team was formed that paired her with “a designer, two programmers and another non-techie.”

Startup Weekend shows that just like in the success of a real business, everyone plays a role.

About Buffalo Startup Weekend

Startup Weekend is a non-profit organization headquartered in Seattle with funding from the Kauffman Foundation, a group focused on education and entrepreneurship. The Startup Weekend event is hosted in cities around the world with their own local speakers, judges, mentors, and organizers.

The Buffalo chapter is entering it’s second year with another 54 hour crash course in entrepreneurism from Friday, March 1st to Sunday, March 3rd at Medaille College.

Here’s how it works:

All Startup Weekend events follow the same basic model: anyone is welcome to pitch their startup idea and receive feedback from their peers. Teams organically form around the top ideas (as determined by popular vote) and then it’s a 54 hour frenzy of business model creation, coding, designing, and market validation. The weekends culminate with presentations in front of local entrepreneurial leaders with another opportunity for critical feedback.

Registration, FAQ

Registration is limited, costs $50 per person or $25 for students, and meals are included. There’s more than one way to get involved – the event encourages a range of skill-sets.  Click here to signup as a:

  • Coder/Developer/Engineer
  • Designer/UX/UI/Illustrator
  • Non-Tech/Marketing/Business

Additional Startup Weekend Resources

Entrepreneur Advice from VoIP Supply CEO

Ben Sayers, CEO of VoIP Supply, is a serial entrepreneur who knows what it takes to do business in WNY.  Read the Benjamin Sayers Blog to learn more about Sayers’ experiences as an entrepreneur and CEO.

Additionally, if you’re up for the entrepreneurial challenge you can contact Sayers through Sayers Technology Holdings whose purpose is to “provide a place of uncovering, teaching and developing leaders” with the goal increasing the new business start-up success rate by 10%.

Virtual Wireless LAN from ADTRAN Bluesocket

February 19, 2013 by Nathan Miloszewski

There’s a burgeoning market for hosted wireless LAN services and ADTRAN is hosting a webinar to help you learn more about it.

The line of ADTRAN IP business gateways and ADTRAN routers are known as a top choice for voice, video, data, and internet communication solutions that includes a lifetime warranty and standard next business day replacement policy.

Now you can take advantage of the ADTRAN BluesocketÂŽ virtual wireless LAN (vWLAN) solution to help you provide hosted services.

Register for the Multi-Tenant Solutions with BluesocketÂŽ webinar on Thursday, February 21 at 4 PM EST to learn:

  • Features and capabilities of Bluesocket vWLAN
  • Requirements for offering hosted WLAN services
  • Sales tools

Click here to register for the webinar.

First Look: TRENDnet TV-IP262P

TV-IP262P

What Is It?

The TRENDnet TV-IP262P is an indoor dome, enterprise class, Megapixel IP camera that can record footage at 1280 x 1024 resolution, and transmit data in H.264 compression format. This business-class IP camera can manually be adjusted up-and-down at 70 degrees, pan side-to-side at 350 degrees, and has a tamper resistant attractive outer casing. With PoE capability, power and data can be streamed directly to the TV-IP262P allowing you to view your surveillance footage from any computer (or smart device!) with an Internet connection.

What Does it Do?

The TRENDnet TV-IP262P Megapixel internet camera is an ideal IP surveillance option for office buildings, schools and retail shops looking for that extra security measure. Streaming a smooth 1280 x 1024 resolution at up to 15 frames per second, the TV-IP262P provides clear images compressed in either H.264, MPEG-4 or MJPEG formats.

Included with the TV-IP262P is TRENDnet’s own free management software SecurView Pro which gives the user the ability to customize their IP camera to their own needs. Date and time can be stamped onto the footage, you can create your own recording schedules, and sensitive areas can be concealed with overlay masks so as not to be recorded. Image snapshots can be sent to 2 email accounts, event triggers can be managed, and video storage can be defined with Samba clienta system that uses Samba services from a Samba server over the SMB protocol) support.

The TV-IP262P also has a built in SD/SDHC memory card slot for up to a 32 GB card so files can either be saved locally or backed up on a server client. The surveillance footage can be viewed over any internet connection with TRENDnet’s SecurView Pro as well as their smart phone app, SecurView Pro Mobile for iPhone and Android. SecurView Pro Mobile is available for free download at the App Store and Google Play.

Who Is It For?

With easy to manage free software and simple installation, the TV-IP262P from TRENDnet is perfect for anyone looking for an affordable security solution. Schools, retail shops, restaurants, and offices of all sizes can benefit from the clear images of this indoor dome IP camera. TRENDnet’s free SecurView Pro software is compatible with most Windows systems and can manage up to 32 TRENDnet internet cameras with features such as event recording, motion detection, playback, and audio recording (mic and speaker for the TV-IP262P sold separately).

Live Demonstration of Digium’s Switchvox This Thursday, February 21st

February 18, 2013 by Nathan Miloszewski

VoIP Supply is hosting another live demonstration of Digium’s Switchvox UC platform this Thursday, February 21st at 11:30 AM EST.

Register now for the demo, Seeing is Believing, to see for yourself how just one solution can solve business problems and make communication easier.

Frost & Sullivan Vouches for Switchvox

As our thanks for registering, a copy of the latest analyst research from Frost & Sullivan will be provided; the Global Growth Award report that confirms why Digium is one of the top IP vendors.

Benefits of Migrating from Legacy Phone System

Businesses migrating from a legacy phone system to a unified IP communications platform owe themselves a look at the award winning Switchvox UC system, based on the AsteriskÂŽ communications platform.

Switchvox SMB is so much more than just an office phone system and offers:

  • VoIP Calling
  • Instant Messaging
  • The ‘Switchboard’ (A comprehensive communications dashboard for each user)
  • 3rd Party Integration with SugarCRM and other CRM platforms
  • Video and Presence

First Look: Yealink SIP-W52P and Yealink SIP-W52H

February 15, 2013 by Tom Costelloe

Yealink DECT PhonesVoIP in the SOHO and SMB markets is literally on the move; seriously, it literally is. In the last 6 months several manufactures have released new DECT systems geared towards the SOHO and SMB markets. These DECT solutions help companies give their employees the ability to move around the office or warehouse without having to worry about missing a call. With the release of the Yealink SIP-W52P and Yealink SIP-W52H, Yealink has put their hat in the DECT VoIP phone ring.

What Is It?

Yealink SIP-W52HThe new Yealink DECT phones consist of the SIP-W52P which is the base station and the SIP-W52H which is the handset. The SIP-W52P includes one base station and one handset but you can pair up to 4 additional handsets to the base.  It can be configured for up to five individual VoIP accounts with individual handsets selected for each and can handle a total of four simultaneous calls. The range for the DECT signal from the SIP-W52P base is up to 150 feet indoors and 950 feet outdoors in ideal situations.

The Yealink SIP-W52H handsets each ship with their own PoE charging cradle, power supply and belt clip. Some of the other features of the SIP-W52H are a 1.8” color display, intuitive user interface, 11 hours talk time, 120 hours standby time, and support for popular telephony features such as hold, transfer, call waiting etc. The handsets support G.722 wideband codec for HD voice and have a full duplex speakerphone and 2.5mm headset jack.

The Yealink SIP-W52P and SIP-W52H handsets use CAT-iq2.0 DECT technology which focuses on high quality Audio VoIP (wideband), as well as low bit – rate data applications and is fully backwards compatible to DECT GAP

 Who Is It For?

There is quite a wide range of people that could be potential customers for Yealink DECT VoIP phones. From homes to doctors’ offices and small offices to warehouses, anywhere where people are mobile the W52P and W52H could be a good match. For larger spaces they may not be the best match but within the SOHO and SMB market it is a good fit.

Availability and Pricing?

Both the SIP-W52P and W52H are currently available from VoIP Supply for ordering. The Yealink SIP-W52P is $189 and the Yealink SIP-W52H is $110.

Video Surveillance with Grandstream’s GXV3175 Video Phone and GXV3615 IP Camera

February 14, 2013 by Nathan Miloszewski

Grandstream Video Phone_Camera

Note: This post is brought to us by Courtney Hamp, VoIP Supply’s Technical Support Specialist. Courtney has great VoIP project ideas when he’s not busy helping others, troubleshooting, or designing a communication solution. In this example he has outlined the steps to view a video surveillance feed right from a desktop Grandstream video phone.  No need for an additional monitor or browser tab – just glance at your phone for a quick visual update

Grandstream brings some flair to the desk again with the Grandstream GXV3175, their 7 inch touchscreen IP Multimedia Phone. With several built-in web apps and a 1.3 megapixel camera for video conferencing, it is a great fit for the knowledge worker or executive in your organization.

However, it has some cool features that you won’t uncover easily while looking at the standard user guide.

Grandstream Phone Communicates With Grandstream Camera

One of these features is the ability to communicate with Grandstream’s GXV3615 IP cube camera. Once configured, you can dial into the GXV3615 from the GXV3175 and see the live video feed from the camera while holding a two-way voice conversation using the camera’s built-in mic and speaker.

This is great for monitoring that less used warehouse entrance or keeping the kids in line from a home office!

How Does it Work?

Here is how you set it up.

  • First: Provision both the phone and the camera with SIP extensions from your PBX – We used a couple extensions on an Elastix ELX-025 appliance in our lab to do this.
  • Second: On the phone, change the call mode to IP using the dropdown next to the dial pad and dial the IP address of the camera
  • Third: Enjoy a live video feed from the camera and two way audio to converse without leaving your desk!
  • Fourth (Optional):  Save the camera as a contact from your recently dialed numbers, so you can easily call it anytime you want!

Call a VoIP Supply rep at 800-398-8647 if you’re interested in making this application a reality.

How Skype is Like Kraft American Cheese Singles and 3 Ways to Serve It Up

In cheese like video conferencing you have choices; you can pick your brand, you can pick the style, you can pick how versatile it is, you can even pick what type of features the cheese has. While I am not going to go through and create a chart lining up different video conferencing solutions with different cheese types I will make one connection: Skype is the Kraft American Cheese Singles of the video conferencing world.

 Skype and Kraft Singles

It may be a bit of a weird comparison and you may be wondering why not Wensleydale or Colby. To me Kraft Singles are both a horrible and a great cheese. People will make disparaging remarks that it is not real cheese or it is over processed but when it comes down to it, it has its uses when there is nothing better. On a Saturday afternoon when you are making a quick grilled cheese for lunch or in a backyard barbecue on a hamburger there is nothing better than a Kraft Singles. On the other hand if you are putting together a cheese board as a Hors d’oeuvre or making Chicken Cordon Bleu it is in your best interest not to go with Kraft Singles.

Likewise, to me Skype is great for more casual occasions such as chatting with family and friends but when it comes to work or more professional settings, I would want to go with something of a higher quality. This doesn’t mean we have to forsake Skype altogether because like Kraft Singles there are those moments when it is just right. And like Kraft Singles you need to know not only when but how Skype is best served.

3 Ways to Serve Skype UP

Logitech BCC950Logitech BCC950 – Since it first was first announced I have been a big fan of the Logitech BCC950 desktop conference camera. The BCC950 has been designed to work with a variety of different video conferencing solutions including Skype. For video it features a 1080p30 PTZ camera with an 8X Carl Zeiss Optics lens and for audio it has an integrated full duplex omni-directional speakerphone. Some of the other features that make the BCC950 such a great camera for Skype include the extender stem for different elevations, the remote control for ease of use and the fact the camera reminds me a little of Sulley from Monsters Inc. From desktop to dorm rooms the Logitech BCC950 is a great solution for Skype calls.

Grandstream GXV3140Grandstream GXV3140 – One of the great things about Kraft Singles is their versatility and that is also true of the Grandstream GXV3140. The GXV3140 is a desktop video phone with an integrated CMOS camera and a 4.3: digital TFT LCD display. This Grandstream phone will work with a SIP based phone system but it is also Skype Certified for Skype voice and video calls. Another feature of the GXV3140 that really makes it a versatile phone is the optional GXV3140 WiFi USB Adapter. With this WiFi adapter you can position the phone in areas where there isn’t a wired internet connection. For homes and offices that want to use one phone for different types of calls from SIP to Skype the Grandstream GXV3140 is a great match.

LifeSize Passport FocusLifeSize Passport – Occasionally you want to make something a little more robust than a grilled cheese with your Kraft Singles and the same can be said of Skype. This is where the LifeSize Passport comes in. The Passport is a room based 720p Point-to-Point video conferencing solution that is connected to a HD display via a HDMI cable. The Passport comes in two different versions: LifeSize Passport Focus and LifeSize Passport MicPod. The Focus features the fixed focus Focus Camera with integrated speakers and microphones while the MicPod includes the 4x Camera 200 and MicPod. Both versions use the same Passport Codec and are Plugged into Skype qualified. The LifeSize Passport is better suited for larger offices and small conference rooms where you will be making Skype video calls.

The three products here are just a few of the ways that you can serve up Skype. Like Kraft Singles, it is important to understand how and where you will be using Skype to determine if it is appropriate. There are times when the limitations of Skype will mean it is not an appropriate solution. You don’t want to be using the video conferencing equivalent of a stack of Kraft American Singles on a tray and trying to pass it off as a cheese board.

5 Myths of Telepresence

February 13, 2013 by Nathan Miloszewski

LigerWhat is the most challenging thing about telepresence video conferencing?

Convincing somebody to use it.

On one hand, the technology is widely adopted yet, it’s still very new.  People have heard about it, they’ve seen it, and if they’ve Skyped (a wonderful new verb) somebody then they’ve used it too.

But in a business application, for everyday office use, some fears and misconceptions remain about what telepresence is and how it can work to make you more productive.

5 Telepresence Myths Debunked

Snorre Kjesbu, Vice President and General Manager for the Cisco Collaboration Endpoints Technology Group (CETG), wrote a great blog post, Five Myths of Telepresence Debunked!

Cisco Telepresence was used on one of largest stages in the world, the 2012 London Olympics so, if anyone’s heard telepresence myths it’s Kjesbu.  He recaps the five most common ones that he’s heard:

  • Myth #1.“It’s unaffordable and only for the enterprise”
  • Myth #2.“Web-based consumer services are good enough”
  • Myth #3. “Software vs. hardware”
  • Myth #4.“Telepresence is too complex to set up and use”
  • Myth #5. “The payback is limited to travel”

Click here to read the full article.

via Cisco Blogs

Polycom’s SpectraLink Wi-Fi Handsets Gain Microsoft Lync Approval

February 12, 2013 by Nathan Miloszewski

Polycom SpectraLink 8440

It’s official.  Polycom SpectraLink 8400 Series Wi-Fi handsets have been tested and qualified for use with Microsoft Lync.

If you’re a Microsoft Lync fan, Polycom now has two, flexible, wireless VoIP options for you to choose from in either the Polycom KIRK DECT series and now SpectraLink.

Which Phones are Optimized for Lync?

Microsoft has a helpful chart comparing all of the KIRK and SpectraLink options.

Click here for the list of Compatible IP Phones Tested and Qualified for Lync.

Why Choose Microsoft Lync?

  • Microsoft Lync is one of the top three Unified Communications (UC) systems next to Cisco and Avaya.
  • Microsoft Lync is the next multi-billion dollar business unit within Microsoft
  • Microsoft states that 70% of Forbes 500 companies are planning or already moving to Lync

About Polycom SpectraLink

Polycom’s SpectraLink Wi-Fi VoIP phones are an inter-operable voice solution that works with your existing enterprise IP and legacy PBX systems.

SpectraLink allows on-site mobile employees to roam freely throughout the workplace while delivering reliable voice and data communications for increased responsiveness and productivity.

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