15 Business Trends to Avoid

May 2, 2013 by Nathan Miloszewski

Small businesses hear about trends all the time. In theory, a lot of them sound like great ideas to boost sales or add traffic to your site. But, which ones actually work?

Patience always works.

There’s no harm in watching and waiting to see which trends pan out.

To keep yourself from wasting valuable time on flashy new fads, check out the advice from fellow entrepreneurs in 15 Business Trends To Avoid This Year from the Mike Michalowicz Blog: (more…)

Beer Club at Work Promotes Corporate Team Building

May 1, 2013 by Nathan Miloszewski

VoIP-beer2

If you like beer, you’ll love KegWorks, the online supplier of “tools for drinking.”

KegWorks is one our local friends here in the Buffalo area who was very interested when they heard about VoIP Supply’s 6 Pack Club;  our monthly craft beer exchange, not an ab workout.

Liz Chatterton, Brand Ambassador at KegWorks, interviewed us on why the beer club is good for our company culture. Because, let’s be honest, we have this club to trade beers and have some fun.

kegworks store

KegWorks Store

But, it turns out that’s it’s also good for team building, sharing ideas, and discovering new things.

Schools Updating IP Paging Systems Increase Security, Improve Response Time, and Avoid Incidents

April 26, 2013 by Nathan Miloszewski

IP Paging Installation_FXO

VoIP Supply is featuring the latest IP Paging devices from three of the top paging and intercom manufacturers to help schools modernize their emergency notification methods.

The abilities of new IP Paging systems from CyberData, Valcom, and Advanced Network Devices (AND) are not limited like traditional analog systems:  (more…)

Why Content Marketing Matters

April 23, 2013 by Nathan Miloszewski

The Ad Club of Buffalo has invited Garrett Smith, CMO of VoIP Supply, to speak on their panel, Why Content Marketing Matters at their monthly Ad Lab educational event.

What is Content Marketing?

You know what marketing is. You may have even heard of content marketing but may not know how it plays into your company’s strategy.

Content marketing that’s educational and solves a customers problem will help build brand loyalty, engagement, and trust.  Consumers appreciate information in articles more than ads.

If you don’t believe that, the Ad Club of Buffalo has compiled some interesting stats from a Roper Public Affairs survey:

  • 78% of CMOs believe that custom media represents the future of marketing,
  • 91% of B2B marketers are focusing their efforts on content,
  • Statistics show that content marketing costs 62% less per lead than outbound efforts while producing roughly three times as many leads per dollar.

Join the Ad Lab

For an informative discussion that might just change the way you connect with your customers, join some of Buffalo’s best content marketers:

Earth Day with A Pear Tree

April 22, 2013 by Nathan Miloszewski

VoIP Supply celebrated Earth Day today by planting a pear tree.

We now have eight months to find a partridge to stick in it for the Twelve Days of Christmas.

VoIP Supply Sustainability

Thank you to Jeremy Sayers of  The Tree Doctor, who is also the brother of VoIP Supply’s CEO, Ben Sayers, for delivering  and helping us plant the tree in our backyard.

The Tree Doctor has been providing complete tree and shrub care since 1961 including planting, removal, diagnosis, and nutrition.

(more…)

School’s Out: The 2013 Panasonic IP Camera Sale

April 18, 2013 by Taylor Hamp

Summer break is almost here! Now is the perfect time to bring your school’s security system up to date while the students are away.

From now until the end of September, select Panasonic IP Video Surveillance Cameras are on sale at VoIP Supply. Panasonic i-Pro Cameras deliver top performance, functionality, and reliability that you can count on when you need it most.

Cover the parking lots, sports fields and parameters of the school with the weatherproof WV-SW395 or WV-SW396 with 720p HD resolution, facial recognition, and Panasonic’s Adaptive Black Stretch technology so it adjusts the image to fluctuating light.

Don’t forget about the safety on busses with the vandal-proof mobile IP camera WV-SW155 that features face detection, EN50155 compliance, IEC60529 measurement standards, an SD card slot for local storage, and IP66 housing.

Vandal-resistant dome cameras are the perfect fit for the gym, stairwells, and the school cafeteria: the WV-SW355, WV-SW559, and WV-NW502S are all on sale at VoIP Supply from now until September 27th. These i-Pro IP Surveillance cameras are ideal for rowdy settings because of their vandal-proof IK10 and water-resistant IP66-rated housing, audio capability, Power over Ethernet, Megapixel resolution, and vari-focal lens for Auto Back Focus to capture excellent pictures of people’s faces.

Sangoma Educational Webinar Series

Sangoma a leading provider of hardware and software components for both telecom and datacom applications is hosting a monthly series of educational webinars. Each of the hour long webinars will focus on a different topic and the corresponding Sangoma solutions.

Cost Effective Tapping and Call Recording using the Sangoma T116 – April 22

Sangoma T116

The first of the webinars will be held on April 22 and will look at the new Sangoma T116 Tapping Board. The T116 is 16-span T1/E1/J1 tapping board that can be used to for the passive tapping of up to 240 voice calls. The webinar will focus on issues and uses related to tapping for both the business community and in law enforcement/public safety.

Register for Cost Effective Tapping and Call Recording using the Sangoma T116

The SBC – The Critical Component – May 16

Sangoma SBC Blog Banner

The second webinar in the series will be focused around Session Border Controllers (SBCs) and their importance. In the words of Simon Horton, Sangoma Director of Product Management, “The role of an SBC is to sit on the edge of a network and act as the front door to all IP communications.” Sangoma SBCs come in four different flavors (Vega Enterprise SBC, Vega VM Enterprise SBC, Vega VM/Hybrid Enterprise SBC, NetBorder Carrier SBC) giving customers the variety and flexibility to find the SBC that best suits their needs.

Register for The SBC – The Critical Component

Adding Telephony to Microsoft Lync with Office 365 and Other Use Cases – June 11

Sangoma Lync Express

The last in the series will be centered on Microsoft Lync and the solutions that Sangoma offers when it comes to implementing Lync. Sangoma has been active in the Lync market with their Sangoma Lync Express appliances. The Lync Express is an all-in-one Lync solution targeted at the SOHO/SMB market that work as a Lync Server, VoIP Gateway, and SBC.

How to Help Kids With Cancer With a Circuit Board or Anything With a Cord

April 15, 2013 by Nathan Miloszewski
Acceptable Materials for Electronics Recyling

Recycle Electronics to Benefit Camp Good Days

Stop by VoIP Supply this week to drop off your old electronics to help kids with cancer.

The 3rd annual E-Scrap for Camp drive benefiting Camp Good Days has started and VoIP Supply is a designated recycling collection site.

About E-Scrap for Camp

E-Scrap for Camp is sponsored by Sunnking Electronics Recycling who makes a monetary donation to Camp Good Days for every pound of old and unwanted electronics collected from registered drop-off sites at Buffalo and Rochester area businesses.

Since the first E-Scrap for Camp drive in 2011, $18,000 has been raised through 569,562 pounds of recycled technology.

About Camp Good Days

The Western New York-based Camp Good Days is a not-for-profit organization founded over 30 years ago by a father trying to help his daughter. Camp Good Days offers support, happiness, and hope to the children and families who have been affected by cancer.

Camp Good Days relies on donations and fundraising events like E-Scrap for Camp to offer its programs and services free of charge.

Acceptable Materials to Recycle

2013_E-Scrap for Camp_VoIP Phones

VoIP Supply is encouraging employees, friends, and Amherst neighbors to drop off some old junk and help a great cause.

Click here for the full list of acceptable materials.

Our bin is already filling up with some old VoIP phones.

PJ Tudisco of VoIP Supply Nominated for Technology Project Manager of the Year Award

April 13, 2013 by Nathan Miloszewski

We’re proud to announce that PJ Tudisco, VoIP Supply Project Manager, was nominated in the Technology Project Manger of the Year category at the 13th annual InfoTech Niagara BETA Awards.

PJ is one of our best company cheerleaders. His passionate support of co-workers and his enthusiasm for VoIP Supply’s success alone motivates people to complete projects.

His personality, dedication, detailed organization, and clear and thorough communication combined with his efficient use of project management tools keeps VoIP Supply on target to reach company goals. Like the good ones always do, PJ makes it look easy to keep his finger on the pulse of every company project. All of us at VoIP Supply benefit from being more productive through his hard work keeping us on the right path and not getting distracted.

Recognizing Western New York’s Best Technology Professionals

InfoTech Niagara partners with educators and technology professionals in Western New York (WNY) to retain the area’s budding talent by attracting new business and job opportunities to the region. InfoTech Niagara’s BETA Awards are a combination trade show and awards dinner that highlights achievements in the local technology community.

(more…)

First Look – Switchvox 450 and 470 Appliances

April 12, 2013 by Christina Smith

For years, Switchvox has been the most trusted name in feature-rich, out of the box Asterisk® solutions. Digium’s Switchvox has won multiple awards in recent years including the CRN 5-star Partner, Frost & Sullivan Best Practices Award for Global Growth Leadership, TMC’s Innovation Award for 2012, among many others. Why does the industry love Switchvox? Because it offers the most comprehensive UC feature set right out of the box in an easy to install and administer package. In addition, the phone and email support that is included with each and every user subscription makes Switchvox one of the most supported Asterisk®-based systems available. Digium’s expert team of technicians is always on hand to help with even the most unique problems. Up until now, Switchvox was positioned as the premiere UC platform for up to 400 users or 75 concurrent calls. This was more than adequate for the average small to medium business. Unfortunately, larger medium businesses still had to rely on more expensive and complex options such as Avaya, Shoretel, or Lync. FINALLY, Digium has released a new family of Switchvox appliances that address this mid market with its new Switchvox 450 and Switchvox 470 appliances.

What Is It?

The Switchvox 450 and 470 Appliances are a rackmountable industrial grade server with dual SSD Hard drives and a redundant 400w power supply. Unlike their predecessors, the Switchvox 450 is souped up to Switchvox450-front-closed-v1handle up to 500 users and 125 concurrent calls, while the Switchvox 470 is amped to support up to 600 users and 150 calls.

In addition to its high availability and increased call control, the new Switchvox appliances can also offer features at a higher volume. For instance, the 450 will allow up to 30 concurrent call recordings and up to 45 member in conference mode. The Switchvox 470 will support up to 40 concurrent call recordings and up to 50 member in conference mode. The high number of conference participants could save the business thousands of dollars in external conference bridge fees.

Who Is It For?

Switchvox 470

The new Switchvox 450 and 470 appliances are allowing Digium to creep out of the SMB market towards the large medium business and small enterprise market. In addition to reaching those larger companies, who previously had to rely on the more complex and expensive proprietary solutions, the new Switchvox 450 and 470 appliances also are perfectly suited towards small to medium call centers. With up to 150 concurrent calls, up to 45 call recordings, and impeccable call reporting, Switchvox is now suited as a high value, low TCO offering for most call centers with 100-200 representatives.

Pricing

Smaller Switchvox Systems

Switchvox for SOHO’s

Availability

The Switchvox 450 and 470 are set to start shipping mid April 2013. VoIP Supply can take your preorders now!

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