January 2023 VoIP Hardware Roundup: New Hotel Phones, New Hardware Promotions, and More!

January 18, 2023 by Ying-Hui Chen

Start the new year off right with the right VoIP hardware and promotions! In this article, we will take a closer look at Grandstream’s GHP Series and more new hardware releases and promotions.

Grandstream’s GHP Series Hotel Phones 

Grandstream recently released the new GHP Series hotel phones! The GHP Series of hotel phones feature easy-to-use IP phones for any hotel room that can be programmed and customized based on the needs of hotels and their guests. 

Key Features:

  • 2 SIP accounts, 2 lines
  • GDMS online device management and provisioning
  • 3-way audio conferencing
  • Speed dial label and swappable faceplate
  • Hearing Aid Compatibility (HAC)
  • Enterprise-level protection including secure boot, dual firmware images and encrypted data storage

Grandstream also released other new products including:

Sangoma New Year, New Phone promotion

Take advantage of Sangoma’s new promotions! Get a free Sangoma P-315 when you sign a 3-year, 4-year, or 5-year unlimited Sangoma Cloud deal.This promotion ends on March 31, 2023.

See more promotions here.

7 Like-New Poly Phones to Start 2023 on the Right Track

January 16, 2023 by Ying-Hui Chen

Don’t sacrifice quality for price! VoIP Supply’s Refresh line of like-new products give you the quality you need at an affordable price. All Refresh Products have undergone an extensive 10-step process in which they were inspected, tested, fully cleaned, upgraded to the latest firmware and repacked for sale.

Check out these 9 hottest like-new Poly phones that will help you start 2023 on track!

  1. Poly VVX 400: 

Poly VVX 400 is a 12-line HD voice business media phone with a 3.5-inch color LCD display and dual 10/100 RJ45 ports. The VVX 400 is an expandable color phone that delivers crystal clear communications, enhanced collaboration and personal productivity. 

Key Features:

  • 12 Line appearances
  • Polycom HD Voice
  • 3.5″ (320×240) Backlit Color LCD
  • Dual 10/100 RJ45 Ports
  • RJ9 headset port
  1. Poly VVX 410 & Poly VVX 411

The VVX 410 and VVX 411 Poly phones are known for their high quality and ease of use. Both phones are great for front line staff handling moderate volume of calls through advanced UC telephony features. The intuitive color user interface makes navigation easy and requires minimal training. Check out this unboxing video below to learn more! 

Key Features:

  • 12 Line appearances
  • Polycom HD Voice
  • 3.5″ (320×240) Backlit Color LCD
  • Dual Gigabit RJ45 Ports
  • RJ9 headset port
  1. Poly VVX 501

From small business to large enterprise, the VVX 501 provides outstanding performance with improved productivity and capabilities such as viewing and managing Exchange calendar and contacts on the phone. Users are also able to enable simplified interactions and dialing using their PC’s mouse and keyboard. 

Key Features:

  • Gesture-based, multitouch-capable, capacitive touchscreen
  • 3.5-in TFT LCD display at QVGA (320×240 pixel) resolution, 4:3 aspect ratio
  • Streaming media video playback
  • Screensaver and digital picture frame mode
  • On-screen virtual keyboard
  • Voicemail and video mail support
  1. Poly VVX 250

The VVX 250 is another great option to consider for 2023! This enterprise-grade phone comes with quality and reliable performance with a 2.8-inch color display. Our customers love its sleek and elegant design! The VVX 250 combines robust, feature-rich and affordable in one sentence. 

Key Features:

  • 2.8” color LCD screen (320x 240-pixel resolution)
  • 4 line keys
  • 4 soft keys
  • In-call keys: call transfer and hold
  • Illuminated audio keys
  • HD audio
  1. Poly VVX 350

Don’t miss out on the like-new VVX 350 phone! This unit is a 6-line mid-level IP phone designed for small and mid-size businesses. The VVX 350 is equipped with HD voice and Poly’s Acoustic Fence Technology that work together to improve voice clarity. 

Key Features:

  • 6-line
  • 3.5-inch color LCD
  • Illuminated audio keys
  • 2 USB ports
  1. Poly VVX 450

Check out Poly’s VVX 450, a 12-line high-end IP phone with advanced enterprise features such as 4.3-inch color display, HD Voice, Poly’s Acoustic Fence Technology, and more!

Key Features:

  • USB Port
  • 4.3-inch color display
  • HD Voice
  • 2 Gigabit Ethernet ports
  1. Poly Trio 8500 and Poly Trio 8800

If you are looking for a compact, yet efficient conference phone to your mid-sized conference room, consider Poly’s Trio 8500 and 8800! 

These two conference phones pick up voices in 360 degrees and as far away as 20 feet! Poly’s advanced audio technologies have HD Voice, and NoiseBlock ensuring your calls are crystal clear.

Key Features of Trio 8500

  • 5-inch color LCD (720 x 1280 pixel)
  • On-screen virtual keyboard
  • 3 cardioid microphones
  • 14ft/4.3m microphone pickup range
  • Polycom® HD Voice™
  • Polycom® Acoustic Clarity™ technology
  • Polycom® NoiseBlock™

Key Features of Trio 8800

  • Conference Phone System
  • Built-in Wi-Fi
  • Microsoft® Lync™ Server 2010 Compatible
  • FTP/TFTP/HTTP/HTTPS Server-Based Central Provisioning
  • Single Line Operation
  • Acoustic Clarity Technology
  • 20 Foot Microphone Range
  • Acoustic Echo Cancellation
  • Patented Polycom® NoiseBlock™
  • Bluetooth 4.0

That’s not all! Visit our Refresh product pages to see all deals!

SIP Chats: Chris Dow of Grandstream

January 5, 2023 by Ying-Hui Chen

We’re back with our first episode of SIP Chats for 2023! Tune in as we have an interesting conversation with Grandstream Channel Sales Manager of North America, Chris Dow!   We will cover everything from Grandstream’s new line of Hotel Phones, to their new conference phone, and so much more!   Be sure to like and subscribe to our YouTube Channel for the latest VoIP News!

How to Save Pan, Tilt, Zoom Presets on Jabra PanaCast 20

January 4, 2023 by Ying-Hui Chen

Did you know that you can save your camera view settings on Jabra PanaCast 20? 

Note that you need to download the latest version of Jabra Direct to enable this feature. To learn more about Jabra’s Picture-in-Picture mode, read this article here: What is Picture-in-Picture mode on Jabra PanaCast 20?

How to Save Camera View Settings on Jabra PanaCast 20

You can save two presets: Preset 1 or Preset 2. The preset is then available for you to use when you need it in the future. Here are the simple steps:

  1. Go to Jabra Direct > Jabra PanaCast 20 > Camera controller.
  2. Adjust the camera view however you like using the Pan, Tilt, Zoom controls.
  3. Now click Save to preset.
  4. In the pop-up, select Save to Preset 1/Save to Preset 2

There you go! Are you ready to try this feature for your next meeting? Share your experience with us with a comment below!


VoIP Feature Explained: What is Picture-in-Picture mode on Jabra PanaCast 20?

One of the cool features Jabra PanaCast 20 has to offer is ‘Picture-in-Picture Mode’. Picture-in-Picture mode displays your image in a smaller, separate view in the bottom right corner of your video conference. This feature will be a huge help when you need to focus on and display an area of interest during your meeting.

Picture-in-Picture is very easy to set up!

How to Set Up Jabra’s Picture-in-Picture Mode on PanaCast 20:

Before you start, you need to make sure you have the latest version of Jabra Direct. Click here to download.

Jabra Direct is a secure and free call management for Jabra headsets and speakerphones. Jabra Direct makes sure that your headset is always up-to-date with the latest firmware and allows you to personalize your device the way you like!

After you have the latest Jabra Direct installed:

  • Go to Jabra Direct> Jabra PanaCast 20> Camera Controller
  • Select Picture-in-Picture
  • Adjust camera view using the Pan, Tilt, Zoom controls
  • You can save the camera adjustments as a preset if you ever need to reuse the mode again. 

There you have it! What’s your favorite feature of Jabra’s PanaCast 20? Leave us a comment. We want to know!

5 Cost-Effective Features to Improve Communication in 2023

December 29, 2022 by Ying-Hui Chen

2023 is just around the corner! It’s time to explore some unique features that will help your team improve communications:

  1. Snom M55 

Snom’s M55 comes with the Busy Monitoring feature which allows you to monitor other users within the M500 Pro DECT Multicell Base Station. Now you can see who is available or who is on a call!

  1. Snom M58

Did you know that Snom’s M58 is HAC (Hearing-aid Compatibility) compliant? HAC compliant phones can reduce the likelihood of causing interference noise in hearing aids! 

  1. Grandstream GRP2600

Check out Grandstream’s award-winning GRP Series of Carrier-Grade IP Phones that enables them to use 65% less energy!

GRP2600 Series firmware version 1.0.9.62 will reduce the energy consumption of your IP phone deployments, allowing you to build greener workstations that save money. 

  1. Fanvil A32i

Don’t miss out on this cool feature of Fanvil’s A32i! With Unmanned Mode, Fanvil’s A32i can be connected to the mobile phone, realizing the remote control of the system by the administrator, and providing easier real-time management.

  1. CyberData 011214 

Did you know that Cyberdata’s 011214 Outdoor Intercom supports SRST (Survivable Remote Site Telephony) in a Cisco environment?

SRST takes full advantage of a remote site’s existing network to provide multi-feature redundancy for centralized Cisco call-processing deployments during WAN link failures. 

Cisco Unified Survivable Remote Site Telephony (SRST) offers:

  • Business resiliency through redundant, localized call processing
  • Intelligent and automatic failover configuration without manual IT or telecom intervention
  • Cost-effective operations through a converged voice and data network
  • Centralized IP telephony configuration and management
  • Investment protection and simplified migration

Visit our website to learn more about other cool VoIP products and services.

8 Like-New Products to Increase Your Work Productivity at a Lower Cost

December 19, 2022 by Ying-Hui Chen

Do you have a limited budget this coming year? Try VoIP Supply’s Like-New products! These VoIP devices went through a thorough 10-step reconditioning process and come with a 1-year warranty! To get you started, here are the top 8 like-new VoIP Phones at lower pricing that will increase your work productivity:

  1. Like-New Grandstream GRP2613 $45.99

Grandstream’s GRP2613 is a powerful carrier-grade IP Phone featuring dual Gigabit ports, 3 lines, and zero-touch provisioning. This device is designed to make mass deployment and management a breeze!

Key Features:

  • 2.8″ color LCD screen
  • 3+3 line keys, 3 SIP accounts
  • Gigabit network ports, PoE
  • Digital BLF & speed dial keys, 4 programmable soft keys
  • Support of up to 24 VPKs (4 pages)
  1. Like-New Poly (Polycom) IP 5000 $169.99

If you are looking for a solution for your personal meeting or small conference rooms, Poly’s IP 5000 is your go-to solution! The IP 5000 Phone delivers remarkably clear conference calls with 7-foot microphone pickup and Polycom HD Voice. 

Key Features:

  • Polycom HD Voice for high-fidelity calls at up to 7 kHz – conference calls that sound as natural as being there
  • Polycom’s patented Acoustic Clarity Technology – delivering the best conference phone experience with no compromises
  • Integrated PoE with optional AC power adapter
  1. Like-New Poly (Polycom) Trio 8500 $339.99

Poly’s Trio 8500 is popular for a reason! This device brings the renowned Polycom conference call efficiency and brings it to the midsize conference room in a compact size that does not sacrifice quality.

Key Features:

  • 5-inch color LCD (720 x 1280 pixel)
  • On-screen virtual keyboard
  • 3 cardioid microphones
  • 14ft/4.3m microphone pickup range
  • Polycom® HD Voice™
  1. Like-New Poly (Polycom) VVX 250 $99

Check out Poly’s VVX 250, a robust color IP phone for small offices and cubicle workers! The VVX 250 brings all of the features of the new model for less of the price. It is one of the most popular like-new products at VoIP Supply. 

Key Features:

  • 2.8” color LCD screen (320x 240-pixel resolution)
  • 4 line keys
  • 4 soft keys
  • In-call keys: call transfer and hold
  1. Like-New Poly (Polycom) VVX 350 $149.99

Poly’s VVX 350 is a great option for small and medium-sized businesses. This 6-line mid-level IP phone provides high voice quality, a color display, and features Poly’s Acoustic Fence Technology that improves voice clarity. 

Key Features:

  • Improve call quality with the industry’s best audio
  • Access common phone features quickly
  • Deploy easily for small to medium sized businesses
  1. Like-New Poly (Polycom) VVX 450 $169.99

The Polycom VVX 450 is a 12-line high-end IP phone with advanced enterprise features that any business can benefit from. This phone comes with a clear 4.3’’ color display and features Poly’s Acoustic Fence Technology just like other VVX Series phones.

Key Features:

  • 12-line high-end IP phone 
  • Poly’s HD Voice 
  • Poly’s Acoustic Fence Technology
  1. Like-New Poly (Polycom) VVX 411 $124.99

The Poly VVX 411 is a 12-line HD Voice business media phone with a 3.5″ color LCD display and dual Gigabit RJ45 ports. Designed for knowledge workers and office staff, the VVX 411 has an intuitive larger color display and easily integrates with third-party UC and productivity applications.

Key Features:

  • 12-Line appearances
  • Polycom HD Voice
  • 3.5″ (320×240) Backlit Color LCD
  • Dual Gigabit RJ45 Ports
  • RJ9 headset port
  1. Like-New Poly (Polycom) VVX 501$124.99

The VVX 501 is designed for a broad range of environments from small and medium businesses to large enterprises. The VVX 501 business media phone improves productivity, by complimenting the workplace applications on the user’s computer.

Key Features:

  • Gesture-based, multitouch-capable, capacitive touchscreen
  • 3.5-in TFT LCD display at QVGA (320×240 pixel) resolution, 4:3 aspect ratio
  • Streaming media video playback
  • Screensaver and digital picture frame mode
  • On-screen virtual keyboard

Visit our website to view more like-new VoIP products!

December 2022 VoIP Hardware Roundup: Snom M500, Jabra Evolve2 Buds, and More!

VoIP Supply has so much to offer our customers and partners this holiday season! Let’s check out December’s new VoIP hardware and how you can take advantage of them:

Snom M500 Pro Series

Did you miss our Snom webinar this month? Check out the presentation slides here and learn more about Snom’s M500 Pro Series! Here are some of the key features that you must know about: 

M500 Pro DECT Multicell Base Station

  • Single or multicell operation up to 2* M500s
  • Up to 48 SIP Accounts
  • 8 Concurrent Calls per Base
  • Up to 10 DECT Phones in Single Cell operation
  • Up to 16 DECT Phones in Multicell Operation
  • Universal DECT Base for Handset, Desk Phone, & Conference Phones

M55 DECT Handset

  • Antibacterial Plastic
  • 3 Soft Keys
  • 2.4’’ Color LCD
  • Page Key on Side
  • 6 Programmable LED Backlit Line Keys
  • Bluetooth for headset connection

M58 DECT Desk Phone

  • Ambient Light & Hook Switch Sensor
  • Integrated Bluetooth®
  • Antibacterial Plastic
  • 8 Programmable LED Backlit Line Keys
  • Full Desk Phone Dedicated Function Keys 
  • 5’’ Color LCD

Jabra Evolve2 Buds

Have you checked out Jabra’s new Evolve2 Buds? Our customers love these small, lightweight, and discreet earbuds! The Jabra Evolve2 Buds are the new generation of professional true wireless earbuds that have been specifically designed to easily fit in your ear for all-day comfort while providing crystal-clear sound quality.

Key Features:

  • Professional-grade true wireless earbuds
  • Advanced Bluetooth® Multipoint connection
  • MultiSensor Voice™

Grandstream GAC2570

Grandstream Released the NEW GAC2570 Enterprise Conference Phone!

The GAC2570 is a full-duplex conferencing device featuring high-quality voice communication for meeting rooms, huddle areas, boardrooms, and other conferencing spaces.

Key Features: 

  • Full-duplex speakerphone with HD acoustic chamber, advanced acoustic echo cancellation, and microphone beamforming array
  • Integrated Wi-Fi 6, Dual-band 2.4 & 5GHz with 802.11 a/b/g/n/ac/ax
  • 12 omnidirectional microphones with MMAD (Multichannel Microphone Array Design)
  • Supports up to 12-party conferences
  • Zoom certified and compatible

Visit our website to see more exciting new products this month!

Snom M500 Pro Series: Flexible Deployment Anywhere Within a Business Location

December 15, 2022 by Ying-Hui Chen

During our Snom webinar this month, we covered Snom’s latest M500 Pro Series. In case you missed it, we recap some of the most popular benefits and capabilities in this article!

Click here to view the full presentation slides>>

  1. Wireless Freedom

Snom’s multicell system is great for retail spaces, warehouse restaurants, and the like. The base station and cordless handsets offer flexibility and mobility throughout the facility. 

  1. Increase Scalability

The expanded DECT range allows businesses to increase call capacity by pairing two base stations. 

Check out a deployment example here:

  1. Unique Feature Sets:

M500 Pro DECT Multicell Base Station

  • Single or multicell operation up to 2* M500s
  • Up to 48 SIP Accounts
  • 8 Concurrent Calls per Base
  • Up to 10 DECT Phones in Single Cell operation
  • Up to 16 DECT Phones in Multicell Operation
  • Universal DECT Base for Handset, Desk Phone, & Conference Phones

M55 DECT Handset

  • Antibacterial Plastic
  • 3 Soft Keys
  • 2.4’’ Color LCD
  • Page Key on Side
  • 6 Programmable LED Backlit Line Keys
  • Bluetooth for headset connection

M58 DECT Desk Phone

  • Ambient Light & Hook Switch Sensor
  • Integrated Bluetooth
  • Antibacterial Plastic
  • 8 Programmable LED Backlit Line Keys
  • Full Desk Phone Dedicated Function Keys 
  • 5’’ Color LCD

Here’s a high-level feature comparison of Snom’s M100 vs M500:

Visit our website to learn more about the Snom M500 Series! 

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