How to set up Paging Groups on a Snom M500 Base Station

May 12, 2023 by Tony Monteleone

On the Snom M500 Base Station, you can configure up to six paging groups via the WebUI or provisioning.

A paging group is a list of registered handsets/desk sets that can receive a page. For example, you can set up the paging group “Sales” for handsets 1 and 2, and the paging group “Warehouse” for handsets 3, 4, and 5.

When you have configured your paging groups, they will be available for selection on the Paging screen of the Snom M55 DECT Handset or Snom M58 DECT Desk Phone. Select the paging group, and press Page to send a page to the handsets/desksets configured in that paging group.

You can configure Paging Groups by either WebUI or provisioning: 

WebUI

  • Go to the System → Paging Configuration page.
  • On the Select Page Group list, select a paging group.
  • Enter a Page Group Name (for example, “Warehouse”).
  • Select the check boxes of the handsets/desksets that you want to be included in the paging group.
  • Click Save.

Provisioning

Import the following setting values to M500 via provisioning for each paging group you want to configure. 

  • Substitute ‘x’ with the paging group number (1-6).
  • Substitute <name> with the name of the paging group (for example, “Warehouse”).
  • Substitute <members> with a comma-delimited list of registered cordless device index numbers (1-48) to be included in the paging group.

Visit our website to see more Snom products or give our VoIP experts a call today at 1-800-398-8647!

When your Paging Groups are all set up, leave a comment below

Jabra Speak2 75 Product Feature Video

We can’t tell you how impressed we are with the new Jabra Speak2 75 Speakerphone, so we’re going to show you instead with our latest Product Feature Video!

This professional portable speakerphone has multiple versions optimized for UC and Microsoft Teams! It’s the perfect solution for hybrid working and more! The fact that you can pair up to 8 devices at once is something that truly separates this Speakerphone from the rest! And while this is the top-of-the-line in the Speak2 Series, there are two more options with the Jabra Speak2 55 and Jabra Speak2 40

We want to know what you think of the new Jabra Speak2 75! Leave a comment below!

How to charge Jabra Evolve2 65 Flex Wireless Headset

May 5, 2023 by Tony Monteleone

The Jabra Evolve2 65 Flex Wireless Headset is the latest headset in Jabra’s Evolve series. The Jabra Evolve2 65 Flex comes in a fold-and-go design and includes features such as Hybrid Active Noise Cancellation (ANC), noise-canceling Jabra ClearVoice microphones for the Open Office, and revolutionary Jabra AirComfort™ technology.

You can charge your headset using the supplied USB charging cable or a wireless charging pad. It takes approximately 2 hours to fully charge the battery. When fully charged, the battery life is up to 32 hours. If out of battery, charging the headset for 15 minutes will give up to 6 hours of battery life.

When using the USB charging cable, plug the USB charging cable into the USB-C charging port on the left earcup and any available USB port on your computer. It is recommended to charge the headset using the supplied Jabra charging cable, however, it is possible to use a compatible charger.

You can also charge with a With Wireless Charging pad. There are Jabra Evolve2 65 Flex Wireless Headset models that come with a Wireless Charger. Connect the wireless charging pad to a powered USB port on your computer using the supplied USB charging cable, and then place the left earcup on the wireless charging pad. A charging pad for the Jabra Evolve2 65 Flex is available separately as an optional accessory.

The LED on the wireless charging pad will light up to indicate the left earcup has been correctly placed on the wireless charging pad and the headset battery is charging.

The status LED on the headset will then briefly flash green, yellow, or red to indicate the current battery charging status. When the status LED turns solid green, the headset is fully charged.

Visit our website to learn more about Jabra Evolve2 65 Flex Wireless Headsets or give our VoIP experts a call today at 1-800-398-8647!

When you have your headset charged and ready, leave a comment below.

How to configure Flexible Line Key Assignments on Poly Edge E Series Phones

April 28, 2023 by Tony Monteleone

Poly, known and respected worldwide, produces phones that deliver upon decades of acoustic innovations to provide users with the highest quality calling experience.

The Poly Edge E Series includes some of the most versatile phones that Poly has produced. These phones bring together Poly’s famous noise-reduction technology and cutting-edge design while being packed with indispensable features to provide the perfect user experience.

The Poly Edge E Series of phones include several home screen features that administrators can configure to meet their specific needs. 

The Flexible Line Key assignment feature applies to expansion modules (EM) and the following Poly Edge E Series of phones:

The order in which a line key displays on a Poly Edge E Series phone determines its default line key assignment. The Flexible Line Keys (FLK) feature enables you to override default line key order (Registrations, Busy Lamp Field, Enhanced Feature Keys, Presence, and Speed Dial) and set custom line key assignments.

You can specify a function for each line key or use the “Any” category. Using the “Any” category lets you focus on the functions that are most important to your users. For example, if you assign functions to line keys 3 and 4 and set line key 5 to Unassigned, your phone creates the two assignments, displays an empty space for line key 5, and automatically assigns the remaining line keys according to the default order.

Note: Line key reassignment is disabled by default, which enables users to make line key assignments to their phones.

Line Key Registration Assignments

The number of line key assignments that a phone has depends on the number of physical line keys and whether an EM is connected.

Line Key Numbering

Line keys on Poly phones and expansion modules (EM) are numbered sequentially, and the line key numbering on EM depends on how many lines the phone supports. For example, an Edge E500 phone supports 12 lines, numbered 1 to 12. Therefore, the first line on an EM connected to an Edge E500 phone is line 13.

Configure Flexible Line Keys

Configure FLK assignments and enable users to assign a line key function to any line key on their phone. Line keys that you configure using this feature override the default line key assignments and any custom line key configurations you may have made.

Task:

1. Open the configuration file.

2. Enable flexible line key reassignment: lineKey.reassignment.enabled=”1″

3. Assign a category to each line key:  lineKey.x.category=”<value>”

    Supported categories include:

  • Any (default)
  • Unassigned
  • Line
  • Busy Lamp Field (BLF)
  • Enhanced Feature Keys (EFK)
  • SpeedDial
  • Presence

4. Specify an index number that corresponds with the category set for the key: lineKey.x.index=”<value>”

Note: When you set lineKey.x.category=”Any”, the phone ignores the value set for lineKey.x.index .

5. Save the configuration file.

Using the Any Category

Any keys configured with the “Any” category are assigned the remaining functions that weren’t assigned to any other keys. When the parameter lineKey.x.category is set to “Any”, the phone assigns the functions in the following order:

  1. Registrations
  2. Enhanced Feature Keys (EFK)
  3. Busy Lamp Field (BLF)
  4. Presence
  5. Speed Dial

Flexible Line Key Assignment Categories and Index

The FLK category specifies the function of the line key. The index specifies the order in which the line keys display on the phone screen.

Use the following table to assign a category and an index to the line keys on your phone.

Visit VoIP Supply’s Poly page to learn more about the Poly Edge E Series of phones, or give our VoIP experts a call today at 1-800-398-8647 to find out the best options for you!

Do you have a Poly Edge E Series phone and have configured the Flexible Line Key Assignments? Share your experience with us with a comment below!

Grandstream releases new GWN7700 Series of Unmanaged Network Switches

Grandstream is consistently recognized in the VoIP industry for the innovation, affordability, and superior value of their products. Grandstream is known for their IP phones, video conferencing devices, Wi-Fi and Wi-Fi 6 APs, on-premises IP PBXs and cloud-based services, business security devices, and facility management solutions. 

Over the past several years, Grandstream’s portfolio of products has been gradually widening, including their networking solutions portfolio. 

Through the years, you may have come to know and follow Grandstream’s progression, growth, and innovation as they’ve introduced new VoIP hardware, and not only changed the industry but the lives of those who have used and depended on their products. 

In fact, I bet they’ve touched and changed your professional life so much that when you think of the years-long journey you’ve taken with Grandstream, you can’t help but to equate that warmth and sentimental feeling to the way the lyrics of a particular, soulful, well-known Kenny Rogers tune makes you feel when it starts to play on the radio. And yes, through the years, Grandstream has never let you down, they’ve turned your life around.

As you’ve gone through this journey with Grandstream, I bet chances are awfully good (don’t worry, we’re not going down the Johnny Mathis path again here….just borrowing a phrase. Let’s call it a callback!) that you’ve traveled with VoIP Supply. You’ve visited our website to learn about, and purchase, the next-generation VoIP hardware offered by Grandstream.

And the trip continues as VoIP Supply is constantly updating our website, adding the newest products provided by Grandstream. 

Grandstream has withstood the test of time and is here to stay. And similar to Kenny Rogers, who transformed and expanded his brand by not only turning out memorable, multi-genre music but also putting out a flavorful rotisserie chicken, Grandstream continues to expand upon and diversify their product offerings. 

Grandstream proved their commitment to growth and innovation earlier this year when they introduced the new Grandstream GWN7800 Series of switches. Following this successful series, Grandstream released their much anticipated next series of switches, the GWN7700 Series of Unmanaged Network Switches.

The switches in the GWN7700 series are unmanaged network switches that provide a quick and cost-effective way to add high-speed Gigabit connectivity to homes, home offices, and small-to-medium businesses. These switches are plug-and-play, require no configuration or installation, offer a desktop and wall-mountable design, and provide auto MDI/MDIX to eliminate the need for crossover cables. 

By offering plug-and-play capability and a wide range of models that provide the best solution for every need, the GWN7700 Series of switches make it easy to provide network connection and power to any area of a small-to-medium-sized office, a home office, or a home.

Small to medium businesses can utilize the GWN7700 Series to expand their office network. 

Home offices can utilize the GWN7700 Series to provide network connection and power to critical devices required to keep all the devices within a home office connected, including computers, laptops, desktop phones, routers, Wi-Fi APs, and more.

Home or residential complexes can utilize the GWN7700 Series as network switches for smart home, security, and home automation installations.

The Grandstream GWN7700 Series includes two models, the GWN7700 and GWN7701. Each model offers a non-PoE and PoE version. The PoE models provide ports with IEEE 802.3af/at compliant, smart dynamic PoE output to power IP phones, IP cameras, Wi-Fi access points, and other PoE endpoints.

The GWN7700 model consists of two switches, the GWN7700 and GWN7700P, with one switch being non-PoE and the other being PoE. 

Key features of the Non-PoE model (GWN7700):

  • 5 Gigabit ports
  • 10Gbps Gbps Switching Capacity
  • 1.7W Max PoE Power

Key features of the PoE model (GWN7700P):

  • 4 PoE Ports
  • Up to 30 W on Each Port, Total 60W Power Budget
  • 10Gbps Gbps Switching Capacity

The GWN7701 model consists of three total switches, the GWN7701, the GWN7701P, and the GWN7701PA, with one switch being non-PoE and the other two being PoE switches that contain different numbers of PoE Ports. 

Key features of the Non-PoE model (GWN7701):

  • 8 Gigabit ports
  • 16Gbps Gbps Switching Capacity
  • 2.7W Max PoE Power

Key features of the PoE model (GWN7701P):

  • 4 PoE Ports
  • Up to 30 W on Each Port, Total 60W Power Budget
  • 16Gbps Gbps Switching Capacity

Key features of the PoE model (GWN7701PA):

  • 8 PoE Ports
  • Up to 30 W on Each Port, Total 145W Power Budget
  • 16Gbps Gbps Switching Capacity

Visit VoIP Supply’s Grandstream page to learn more about Grandstream’s new GWN7700 series of Unmanaged Network Switches.

If you’re looking for more information or have more questions, give our VoIP experts a call at 1-800-398-8647 or reach out to us at [email protected].

Now that you’ve learned about the technical capabilities of the GWN7700 Series of Unmanaged Network Switches, their key features, deployment scenarios, and other important information, you are ready to deploy these devices. Once you’ve deployed these switches, please leave a comment below to tell us about your experiences. 

Q&A What are VoIP Supply’s Top 5 Desktop VoIP Phones?

April 26, 2023 by Tony Monteleone

Are you looking for Desktop VoIP phones, but unsure of what to pick? Are you asking “What are the must-have VoIP phones of the year” but don’t want to sacrifice quality over choosing what’s considered trendy?

With that many phone options out there on the market, it can be tricky to narrow down what you really need. Choosing the best Desktop VoIP phones for your business requires careful consideration, and VoIP Supply aims to help.

As we head well into the new year, VoIP Supply researched and reviewed our most popular and recommended phones so that you can confidently choose the right one!

Here are five of VoIP Supply’s most popular Desktop VoIP phones:

Polycom VVX 250 4-Line Color Desktop Phone 

The Polycom VVX 250 is the color phone for small offices, home offices, and cubicle workers. The VVX 250 phone features a sleek, modern design, easy deployment options, enterprise-grade HD sound quality, and reliable performance with a 2.8-inch color display.

Key Features:

  • 2.8” color LCD screen, 320x 240-pixel resolution
  • 4 line keys
  • 4 soft keys
  • In-call keys: call transfer and hold
  • Illuminated audio keys
  • HD audio
  • 1 USB port
  • 2x Gig-E ports

Fanvil X5U-V2 16-Line Mid-level IP Phone 

The Fanvil X5U-V2 is a 16-line mid-level IP Phone that features two screens, one large 3.5-inch screen, and a second 2.4-inch side color screen, for added convenience when using DSS keys. The X5U-V2 has all the features a professional user needs such as great voice quality, built-in Bluetooth for connecting Bluetooth headsets, and the option to add a Wi-Fi dongle.

Key Features:

  • 16 SIP lines
  • HD audio with Harman speaker and wideband codec 
  • G.722 and Opus 3.5”480×320-pixel color display 
  • 2.4-inch 320×240-pixel color side display
  • 30 DSS keys, 4 line keys with LED light 
  • Dual Gigabit port, PoE integrated 
  • Support built-in Bluetooth 
  • Support EHS wireless headset 
  • Support Wi-Fi via Wi-Fi dongle 
  • Support IPv4, IPv6 protocol

Fanvil X4U-V2 12-Line Mid-level IP Phone

The Fanvil X4U-V2 is a 12-line mid-level IP Phone that features two screens for added convenience when using DSS keys. The X4U-V2 has all the features a professional user needs such as great voice quality, support for EHS headsets, and the option to add a Bluetooth and Wi-Fi dongle.

Key Features:

  • 12 SIP lines
  • HD audio with Harman speaker and wideband codec G.722 and Opus
  • 2.8-inch 320×240-pixel color display
  • 2.4-inch 320×240-pixel color side display
  • 30 DSS keys, 3 line keys with LED light 
  • Dual Gigabit port, PoE integrated 
  • Support EHS wireless headset
  • Support Bluetooth via Bluetooth dongle
  • Support Wi-Fi via Wi-Fi dongle
  • Support IPv4, IPv6 protocol

Sangoma P325 6-Line Phone 

The Sangoma P325 Mid-Range IP Phone features a bright 4.3-inch 480×272-pixel backlit color IPS LCD display and a rapid dial page scroll key for virtual line keys. The Sangoma P325 is equipped with a full-duplex HD speakerphone with echo cancellation, giving you crystal clear calls and blocking out the noise. The Sangoma P325 is an ideal phone to deploy with Sangoma’s entire Unified Communications portfolio including Switchvox, PBXact, FreePBX, and Asterisk. 

Key Features:

  • 4.3” 480×272-pixel color, IPS display
  • 6 line keys with paging key
  • Ethernet LAN and PC Port: 1000 Mbps (Gigabit)
  • USB Ports: 1
  • 4P4C (RJ-9) handset/headset jack
  • 2 switched 10/100/1000 Mbps Ethernet ports
  • 12 volt 1.6A DC power port
  • Electronic Hookswitch signaling port

Yealink T46U IP Phone

The Yealink T46U has an elegant appearance and a powerful chip. It features Opus support for better audio quality as well as noise filtering and an acoustic shield. The T46U has 2 USB ports and can be connected to Wi-Fi via the WF40 dongle (2.4g) or the WF50 dongle (5G). In addition, the T46U can be expanded with the Yealink EXP43 color screen expansion module to add up to 20 physical keys on each page with dual-color LEDs.

Key Features:

  • 4.3″ 480×272-pixel color display with backlight
  • Opus codec support
  • Dual USB ports
  • Dual firmware images
  • Up to 16 SIP accounts
  • Dual-port Gigabit Ethernet
  • PoE support
  • USB headset and EHS support
  • Wi-Fi via WF40/WF50
  • Bluetooth via BT40/BT41
  • USB recording
  • Supports color-screen expansion modules
  • Stand with two adjustable angles
  • Wall mountable

While this list is meant to get you on the right track, visit our website to learn more about what VoIP Supply has to offer, and give our VoIP experts a call today at 1-800-398-8647 to find out the best options for you!

Have you decided on a VoIP phone or do you have one of these models and would like to share your thoughts? Please leave a comment below.

How to adjust the wireless range settings on a Jabra Link Bluetooth adapter using Jabra Direct

April 21, 2023 by Tony Monteleone

The Jabra Link Bluetooth adapter is a plug-and-play device that plugs into a USB port on a computer and enables a Bluetooth connection between a laptop or computer and a Jabra device, such as a headset or speakerphone. 

When pairing with the Jabra Link Bluetooth adapter, the device is identified by the computer operating system as a soundcard and can be used for all audio purposes. If a device is paired with the built-in Bluetooth of a computer, the device is usually recognized by the computer as a headset and can only be used for communication purposes.

The Jabra Link Bluetooth adapter and Jabra device come pre-paired in the box and support plug-and-play functionality, without needing to install separate software drivers on the laptop or computer. The adapter can be used with Jabra headsets and speakerphones, including the Jabra Evolve 75 SE Headset, the Jabra Speak2 75 UC Speakerphone, and more. These adapters come with either USB-C or USB-A connectivity and in Unified Communications (UC) and Microsoft Teams Certified  (MS) variants. Jabra Link Bluetooth adapters, such as the Jabra Link 380c UC, USB-C Adapter and the Jabra Link 380a MS, USB-A Adapter, are also available as separate accessories. 

The Jabra Link Bluetooth adapter provides a wireless range of up to 30m/100ft to your computer, with significantly enhanced coverage and fewer dropouts. The Jabra Link is engineered to ensure performance with other systems in wireless connectivity, and longer ranges, as well as to prepare for more advanced functionality with future products.

To adjust the wireless range settings, follow these steps.

  • Make sure you have the latest version of Jabra Direct.
  • Check and ensure that the Jabra Link Bluetooth adapter and the Jabra device are turned on and paired.
  • In Jabra Direct, select the Jabra Link Bluetooth adapter.
  • Click Device.
  • In Device settings > Headset > Wireless range, select the appropriate setting.
  • To support the maximum specified range between the Jabra Link Bluetooth adapter and the Jabra device, set the wireless range to Normal.
  • However, if there are many wireless devices present that could interfere with one another, then set the range to Low or Very low.

Visit VoIP Supply’s Jabra page to learn more about Jabra’s wireless headsets, speakerphones, earbuds, and accessories, or give our VoIP experts a call today at 1-800-398-8647 to find out the best options for you!

There you go! Are you ready to get on Jabra Direct and adjust the wireless range settings on your Jabra Link Bluetooth adapter? Share your experience with us with a comment below!

April Showers bring Savings on Like-New Devices!

April 19, 2023 by Tony Monteleone

Just as April showers bring May flowers, so too does April bring forth savings to VoIP Supply’s Refresh Line of like-new phones and headsets. Once you see how much you saved from picking and purchasing from our great selection of like-new devices at these great prices, you’ll come out smelling like roses! 

All Refresh phones have undergone an extensive 10-step process in which they were inspected, tested, fully cleaned, upgraded to the latest firmware, and repacked for sale.

Check out this bouquet of some of VoIP Supply’s most popular like-new devices:

Grandstream GRP2613 Carrier-grade IP Phone

The Grandstream GRP2613 is a powerful carrier-grade IP phone featuring dual Gigabit ports, three lines, and zero-touch provisioning to make mass deployment and management a breeze. Boasting a color LCD display with swappable faceplates for easy logo customization, 24 virtual multi-purpose keys, and enterprise-level security, the GRP2613 meets the needs of any business or organization.

Plantronics Voyager 5200 UC Headset

The Plantronics Voyager 5200 UC Headset allows users to take calls wherever they’re connected. The Plantronics Voyager 5200 UC includes the charging case. The Voyager 5200 UC connects via a BT600 USB adapter (USB-A or USB-C options) to your PC/Mac and directly to the mobile phone.

Polycom Trio 8500 Conference Phone

The Polycom Trio 8500 brings conference call efficiency to midsize conference rooms. With a three-microphone array, the Polycom Trio 8500 can pick up voices at 360° and as far away as 14 feet. Polycom’s advanced audio technologies have HD Voice and NoiseBlock ensuring your calls are crystal clear. The 5” touch screen allows for ease of use for anyone who has experience with a cell phone and the SIP technology makes it available for an array of VoIP platforms.

Polycom VVX 250 Phone 

The Polycom VVX 250 Phone is a robust color IP phone that features enterprise-grade HD sound quality and reliable performance with a 2.8” color display and is perfect for small offices and cubicle workers. The Polycom VVX 250 has a modern design and includes easy deployment options, USB and Gig-E ports, and integration with over 60 call control platforms.

Polycom VVX 350 Phone 

The Polycom VVX 350 is a 6-line mid-level IP phone ideal for small to medium-sized businesses (SMBs). This high-quality phone has a color display and features Polycom’s HD Voice and Polycom’s Acoustic Fence Technology that work together to drastically improve voice clarity.

Polycom VVX 450 Phone 

The Polycom VVX 450 is a 12-line high-end IP phone with advanced enterprise features that any business can benefit from. It has a 4.3” color display and features Polycom’s HD Voice and Polycom’s Acoustic Fence Technology that work together to drastically improve voice clarity.

Yealink SIP-T54W IP Phone w/ built-in Bluetooth and Wi-Fi

The Yealink T54W is a Linux-based mid-level IP phone with a 4.3″ pixel color display that is fully adjustable. The T54W supports 10 line keys and 16 SIP accounts and features built-in Bluetooth and Wi-Fi.

Give our VoIP Experts a call today at 1-800-398-8647 for more information!

Get these and more refurbished products on our website.

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