Free Slurpee Day

July 11, 2013 by Nathan Miloszewski

What are you doing here? Go get your free Slurpee®.

It’s July 11th, (7/11) and 7-11 is giving away free drinks from 11 am to 7 pm. Was that enough sevens and elevens in once sentence?

This really would have come in handy a few days ago when the humidity was outpacing the temperature. It’s cooled off considerably today, at least in the Buffalo area.

Am I really complaining about getting something for free? It appears that I am, and no, I don’t know what’s wrong with me.

There’s even more sweet promotions from other chains this week.

Enjoy your summer.

7_eleven_day_free_slurpee

New 3CX VoIP App for Android and iPhone

July 9, 2013 by Nathan Miloszewski

https://play.google.com/store/apps/details?id=com.tcx.sipphone12

Need a VoIP app for your Android or iPhone?

3CX has released Version 12 of 3CXPhone so you can make VoIP calls from anywhere with the smartphone of your choice.

What Is It?

3CXPhone is the app for the software-based 3CX IP PBX phone system for Windows.  This app uses push technology so that you don’t have to have it running all the time – you’re notified as soon as a call or message comes in, just like you would with your regular cell phone service.

3CXPhone for Android and iPhone also has these Unified Communications (UC) features:

  • Conference calling, call hold, call transfers (blind and attended), office voicemail
  • View co-worker line presence and set your personal away or available status
  • Multi-line feature to manage several calls at once
  • Corporate instant messaging
  • Call forwarding
  • Call history
  • Configure via email in seconds
  • Phonebook management
  • Play back and call recording

Why Do I Need It?

Look, even Dave Chappelle uses 3CXPhone.

Look, even Dave Chappelle uses 3CXPhone.

Use 3CXPhone to save money by making mobile VoIP calls through your office’s 3CX phone system.  Now, when work takes you away from your desk you won’t have to miss anything important.

Like when you missed that call from your overbearing client who then called every other number in your office, sent a fax, emailed you, direct messaged you on Twitter and Facebook, and then released a carrier pigeon to deliver the message.

If that sounds familiar then you’ll appreciate that your cell phone number stays private when you make calls using 3CXPhone because the caller ID displays your office phone number.

So, there’s at least one way to create a boundary between work and life.

How Can I Get It?

First: You need to make sure that your office is running 3CX Phone System V12.

Second:  Simply download 3CXPhone from either the Google Play store or iTunes.

Third:  Enjoy!

Via 3CX

Polycom Microsoft WPC 2013 Announcements

With Microsoft WPC 2013 in full swing this week in Houston, Texas it wouldn’t be surprising to see quite a few Lync product announcements coming out and Polycom has duly obliged. Today Polycom announced the release of two new Lync video conferencing units and Lync qualification for their VVX Business Media phones.

According to the press release the new Polycom CX5500 and Polycom CX5100 are “the industry’s first 360-degree, panoramic 1080p HD video collaboration solutions custom-built for Microsoft Lync 2013.” Additionally each model supports 30 frames per second, Polycom HD Voice and USB connectivity allowing them to be connected to a computer. The main difference between the two models so far seems to be the ability of the CX5500 to double as a SIP conference phone.

The 360 degree panoramic ability of these two new Polycom models allows them to be placed in the center of a table helping to enable “natural conversation that addresses the need to collaborate and engage simultaneously with those in the room (around the table) and other participants who are remote.”

While Polycom already has the CX5000, which offers 360-degree panoramic view, it only offers 720p HD and was not designed specifically for Lync 2013. The new models are being positioned as the successors to the CX5000 and fall more in line with the styling that has been seen with the Polycom SoundStation Connect and the Polycom Group Series.

Pricing hasn’t been announced for either model but should be available shortly seeing that the Polycom CX5100 is scheduled to be released in September and the Polycom CX5500 to follow sometime in Q4.

In addition to the release of the new models Polycom also announced that it had earned Lync 2013 qualifications for the Polycom VVX 300, VVX 310, VVX 400 and VVX410. Announced in Q1 of this year, these Polycom VVX models were positioned as the entry and mid-range models in the VVX line. Through a software update, Polycom UC Software v 5.0, these and other VVX Business media phones will have “new features including improved call management such as call park or call transfer; and the ability to search address book contacts” in Lync environments.

Polycom UC Software v 5.0 is currently slated for an August release.

How To Protect Your eCommerce Site From Hackers

July 5, 2013 by Nathan Miloszewski

Hackers and fraud got you down?

Don’t let all the hard work you put into your eCommerce site be derailed.

Take some precautions by taking the advice of these 15 Ways to Protect Your Ecommerce Site From Hacking and Fraud from IT pros.

Jennifer Schiff, CIO.com writer, shares expert tips to reduce credit card fraud and maintain the trust of your customers.

VoIP Supply’s stellar Software Development Manager, Shawn Hess, chimes in with the suggestion to choose a secure eCommerce platform:

“Put your ecommerce site on a platform that uses a sophisticated object-orientated programming language,” says Shawn Hess, software development manager, VoIP Supply.

“We’ve used plenty of different open source ecommerce platforms in the past and the one we’re using now is by far the most secure,” Hess says. “Our administration panel is inaccessible to attackers because it’s only available on our internal network and completely removed from our public facing servers. Additionally, it has a secondary authentication that authenticates users with our internal Windows network.”

Via CIO.com

VoIP Supply Welcomes Jerry Wheaton as New Director of Sales

July 2, 2013 by Nathan Miloszewski

Jerry Wheaton, new Director of Sales at VoIP Supply

VoIP Supply is experiencing some growth these days having just been named to the list of Fast Track Companies in Western New York.

But we still needed someone to help guide us in the right direction so, after a long search, we’re very happy to announce the executive appointment of Jerry Wheaton as the new Director of Sales.

Wheaton will lead VoIP Supply’s sales team to expand opportunities with an emphasis on leading; not managing, supervising, or babysitting. He will also oversee several different divisions within the company and proactively recruit and train for all sales roles.

The Best Fit

“We’re excited to welcome Jerry to VoIP Supply and finally end a two-year long search for a new Director of Sales,” said VoIP Supply CEO Ben Sayers. “VoIP Supply is growing rapidly into our second decade of success so it’s important to have a proven sales leader with a technology background. But more importantly, Jerry is the best fit for our culture of doing well so that we can continue doing good for our community.”

Wheaton is a specialist in process implementation, strategic planning, coaching and mentoring, and sales organization development whose experience comes from spending the past two decades in the telecommunications and information technology industries.

Wheaton most recently worked in Sales for Innovative Solutions and prior to that was Vice President of Callfinity, Inc. He resides in the Rochester, NY area and holds a B.A. in English Literature from Niagara University.

Welcome aboard, Jerry.

Entrepreneur Advice on How To Onboard Employees

June 28, 2013 by Nathan Miloszewski

Entrepreneur Advice on How To Onboard Employees

Does your company know how to properly onboard a new hire to increase retention and avoid the cost of employee turnover?

YFS Magazine

Ben Sayers, CEO of VoIP Supply, and other entrepreneurs share their advice in the YFS Magazine article, “10 Effective Ways to Train and Educate New Employees.”

What does VoIP Supply do?

We encourage employees to always be learning and sharing knowledge with each other.

 

Switchvox in the Cloud

June 27, 2013 by Nathan Miloszewski

Digium has a webinar coming up that will teach you the 5 Things You Need to Know to Make Your Network Ready for Cloud Telephony:

  • Network Bandwidth and Equipment Design
  • The Need for Speed
  • Private & Public Cloud Deployments
  • Best Practices for Securing the Service and Apps
  • Choosing the Right Phone – Quality vs. Flexibility

Angie Reed, a VoIP and Switchvox Cloud expert, will explain what your network needs to provide reliable phone service in the cloud and the questions you need to ask when you’re vetting Unified Communication (UC) vendors to make sure their service is the best fit for your needs.

What is Switchvox Cloud?

This webinar is an introduction to Switchvox Cloud which is:

  • Full-featured UC solution for SMB’s
  • Compatible with premise-based Switchvox
  • Mobile ready with support for iPad, Android, Blackberry including tablets and phablets

Click here to register for the webinar on Thursday, July 11th at 3 pm EST.

 

 

 

 

Wireless Networking Webinar Today from ADTRAN

June 26, 2013 by Nathan Miloszewski

Adtran NetVanta 7100 All-in-One UC Communications Platform

Today at 2 PM CDT ADTRAN is hosting the ACES ProCloud WiFi webinar to showcase their wireless networking solution to help you:

  • Win new client accounts
  • Improve customer retention
  • Increase your Monthly Recurring Revenue (MRR)

ACES ProCloud WiFi is the “industry’s first fully managed, business class Wi-Fi service” that “provides your customers with a “No Worry”, cloud-based wireless LAN solution.”

To learn about new service revenue opportunities, register here.

Skype Video Voicemail

June 25, 2013 by Nathan Miloszewski

Video messaging from Skype has graduated from the testing phase to a full-fledged feature for:

  • Windows and Windows 8
  • Mac, iPhone, iPad
  • Android
  • Blackberry

Skype video messaging is completely free and will help busy people everywhere  “catch up whenever, wherever.”  It can also help you avoid the tedious step of logging in to listen to voicemails on your phone.

It’s Why We Use Video

We use video conferencing because it’s easier to understand what someone’s talking about when you can see them. Skype’s video voicemails have the added benefit of using video even when the other person is not around.

This feature is a much nicer way for people to stay in touch and with the ability to show someone what you’re working on, it should make it easier to solve a problem or, get answers to a question.

We can also add “TL;DW” to our list of text abbreviations, to send to anyone who leaves long messages (Mom).

And remember, Skype looks better when you’re using one of these HD Skype webcams.

Via TechCrunch

How To Choose a VoIP Service Provider

June 22, 2013 by Nathan Miloszewski

Choosing a VoIP service provider is just as important as choosing the right VoIP phones.

VoIP Service Guide

VoIP Supply’s Guide to VoIP Service is now available for download.

Just like with any technology purchase, it always pays to do your homework.

If you ask the right questions up front, you can avoid signing with a risky provider — or one that doesn’t offer what you need.

Most VoIP service providers offer basic capabilities such as voicemail or call hold but may not give you the advanced features, service options, or scalability that your business needs.

This buyers guide looks at:

  • What is VoIP Service?
  • VoIP Phone System Anatomy
  • VoIP Requirements List
  • How to Choose a VoIP Service Provider
  • Ways to Improve Call Quality

Click here to download the VoIP Service Guide today.

  • Featured Posts

  • Popular Posts

  • Read Our Feed

  • Latest

  • VoIP Post Categories

  • Archives