First Look: Jabra BIZ 2300 Series

December 27, 2013 by Taylor Hamp

Your business depends on communication over the phone, and Jabra completely understands. The Jabra BIZ 2300 Series was designed to keep customer connectivity and satisfaction a top priority.

What is it?

The Jabra BIZ 2300 Series is a new, sleek and modern design made specifically to enhance the user experience. These new headsets from Jabra deliver HD voice, Wideband speaker performance and best-in-class noise cancellation, perfect for sales floors and call centers. Optimized for speech analytics for clearer communication these headsets focus on raising the bar on world class sound.

Not only are they looking out for ease of understanding between the two users at each end of the line, but Jabra is also looking out for you: the new Jabra BIZ 2300 Series comes with a break-proof boom arm that rotates 360 degrees and features a Kevlar-reinforced cord made to stand the wear and tear abuse you can expect from day in and day out use.

Jabra BIZ 2300 QD Mono: A corded one-ear headset for quick disconnect connectivity with desk phones.

Jabra BIZ 2300 QD Duo: A corded two-ear stereo headset for desk phones with quick disconnect cord connectivity.

Jabra BIZ 2300 USB UC Mono: A corded one-ear headset with USB connectivity optimized for all leading Unified Communication applications and soft phones.

Jabra BIZ 2300 USB UC Duo: A corded two-ear stereo headset with USB connectivity optimized for all leading Unified Communication applications and soft phones.

Jabra BIZ 2300 USB Microsoft Lync Mono: A corded one-ear headset optimized for Microsoft Lync with USB connectivity.

Jabra BIZ 2300 USB Microsoft Lync Duo: A corded two-ear stereo headset optimized for Microsoft Lync with USB connectivity.

Who is it For?

The Jabra BIZ 2300 Series is made for everyone. The comfortable and sturdy frame was designed especially for call centers who expect hours of use from a headset throughout the day, but with it’s low cost price tag, it’s going to appeal to a lot more people looking for a more ergonomic experience in their work day. Whether it needs to be connected to a desk phone with a quick disconnect cord, or if it needs to connect to a soft phone application on a computer with the USB cord, there’s a style for everyone.

Pricing

The pricing for the BIZ 2300 Series goes as:

Jabra BIZ 2300 QD Mono: $94.99
Jabra BIZ 2300 QD Duo: $104.99
Jabra BIZ 2300 USB UC Mono & USB Microsoft Lync Mono: $114.99
Jabra BIZ 2300 USB UC Duo & USB Microsoft Lync Duo: $129.99

More from: Business VoIP Taylor Hamp Jabra

Looking at CyberData IP Paging Systems

December 23, 2013 by Taylor Hamp

Business, Government and Healthcare facilities all have one thing in common: They’re concerned about the safety of their employees, their patrons, students, or patients inside their building. Everyone is also looking to cut costs. There’s no reason to choose one over the other; with an IP Paging system, you can have your cake and eat it too.

About CyberData

Established 38 years ago in sunny Monterey, California was CyberData, an IP Company. This American company has in-house manufacturing for their lines of IP Paging equipment which is used in hospitals, schools, office buildings, warehouses and manufacturing plants all over the world. There are a lot of paging companies out there, so CyberData has made their value proposition stand out by providing more functionality with IP phone systems.

IP Security Systems

VoIP is an excellent choice that a lot of business people are familiar with. CyberData was a leader when the time came, and with their nearly 40 years of experience, they know how to integrate IP technology into existing security systems. These systems are ideal for system networks already in place, or even for existing analog systems. If there was an existing analog door strike, CyberData products are made to replace an old box with a new network box, and then the user sets up as expected. CyberData is very confident about their products offering free technical support to users and they handle all their 2 year warranty work, so you’re dealing with the company directly.

Recently CyberData has released several new VoIP products and updated several existing and favorable devices such as the CyberData 011214 Keypad Outdoor Intercom and the CyberData 011209 Indoor Emergency Intercom. These intercoms, and more like them, offer varying functionalities including concurrent SIP and Multicast, adaptive full duplex voice, emergency phone capabilities, mass notification, peer-to-peer capabilities, door closure, auto provisioning support, and more.

CyberData.net

CyberData knows their users are concerned about tampering, and that’s why they’ve incorporated new tamper alert notifications and Open-Door event notifications into their products. From a web GUI, the administrator can program the system to alert if someone is trying to pry into the outdoor intercoms, or to alert if the door has been open longer than your predetermined amount of time, such as if someone stuck a rock in it for their buddies to come in. Also, in noisy areas such as factory floors or warehouses, call notifications can trigger a SIP-enabled CyberData 011087 IP Strobe to signal when the intercom or phone needs to be answered.

CyberData IP PBX Compatibility

CyberData is compatible with several IP PBX companies and provide documentation at CyberData.net to help connect your network:

3CX
Alcatel-Lucent
Allworx
Asterisk
Avaya
Brekeke
Cisco
Elastix
Eon
Epygi
Fontality
IPitomy
Microsoft Lync
Mitel
Nec
Nortel
Onsip
Panasonic
Ring Central
Schmooze
Shortel
Swyx
Talkswitch
Toshiba
Vodaplex
Zultys

There’s a lot that IP paging systems can do with flexible installation—did I mention several of these products are PoE? Lower deployment costs, no worries about power outlets, and all working over an existing SIP network. What’s not to love?

For more information about this and other IP Paging Systems, call the experts at VoIP Supply at 1.800.398.8647.

Black Friday VoIP Deals

November 28, 2013 by Nathan Miloszewski

Black Friday is starting and you’re out there shopping for things that other people want.

What about what you need for your office?

We don’t think you should just be able to save on TVs, pants, and blenders so here are VoIP Supply’s Black Friday deals on some great things to accent your office with:

VoIP Headsets
Digital Boards
IP PBXs
Switches
Refresh Products

I’m Not in the Office Today

Of course you’re not in the office today, it’s Thanksgiving weekend!

Not to worry, you can still take advantage of these deals – click here to find out how.

Happy Thanksgiving, everyone.

VoIP Supply Helps Buffalo City Mission Feed the Hungry

November 27, 2013 by Nathan Miloszewski

Happy Thanksgiving everyone.

We want to say thank you to our customers who help us donate $1.98 to Buffalo City Mission for every order placed through VoIP Supply and at VoIPSupply.com.

For that small sum Buffalo City Mission can provide hope and a hot meal to those in need.

For years we’ve made holiday donations but since the end of 2012 we’ve been able to make contributions all throughout the year.

“We’re fortunate to be in the position to give back to the Buffalo City Mission on a daily basis which fulfills VoIP Supply’s goal of doing well so that we can do good for others,” said Ben Sayers, CEO of VoIP Supply.

So far in 2013, more than 9,700 meals have been donated to Buffalo City Mission through our online checkout campaign and we expect that number to hit 10,000 by the end of the year.

Thank you for your support, you’re helping to make a difference.

Make a Donation, Learn More

Click here to make a donation directly to Buffalo City Mission.

To learn more about VoIP Supply’s long-term vision to do good for our local community, click here.

Nine Times in a Row – VoIP Supply is One of Western New York’s Top Private Companies

November 23, 2013 by Nathan Miloszewski

We’re proud to announce that we’ve been named to the list of Western New York’s Top Private Companies in 2013 by Buffalo Business First newspaper.

We have a deep respect for our customers and we thank them for making our success possible by supporting the way that we do business.

Nine Times

VoIP Supply 9-time Top Private Company

This is the ninth consecutive year that VoIP Supply has made the list moving up four spots from #46 to the 42nd ranking in 2013.

In 2002 Ben Sayers, our owner and CEO, founded the company to satisfy the growing demand for VoIP devices when there was no easily accessible retail outlet to get them from.

Several years later in 2005, when the niche VoIP market started to grow, VoIP Supply made its first appearance on the Top Private Companies list ranked at #96 and has climbed steadily ever since by expanding its catalog of VoIP phones and networking equipment to include video conferencing, IP surveillance, Unified Communication solutions, and hosted VoIP service.

More Than a Website

We pride ourselves on being more than just a website that sells you stuff. Our staff of passionate technology enthusiasts are always just a phone call away to help you build a custom solution or, just to answer some questions.

“I’m extremely proud of my team who are always putting our customers best interests first and for their belief in our sustainable business model that’s committed to giving back to our local community,” said Sayers.

VoIP Supply holds a B Corp certification which is to sustainable business what Fair Trade certification is to coffee. Learn more about how we put people ahead of profits.

VoIP Q & A: How Do Grandstream Phones Work with Google Voice and Skype?

November 21, 2013 by Elizabeth Krohn

Questions about VoIP devices and services are regularly submitted to VoIPSupply.com through a technical support ticket or via the “Ask The Expert” tab on our product pages.

We respond to these requests directly but more often than not, this Q & A would be helpful for lots of other folks.

Below are your VoIP questions answered – Real questions from real people just like you.

Grandstream GXP1400

Q: Will the Grandstream GXP1400 work with a Google Voice account?

A: The short, simple answer is, “Yes.”

Google Voice itself is not a phone service, it’s more of a liaison helping to get all of your different phone numbers (work, home, mobile) working together under one Google Voice number/account.

In the words of the About Google Voice page:

Google Voice works with mobile phones, desk phones, work phones, and VoIP lines. There’s nothing to download, upload, or install, and you don’t have to make or take calls using a computer.

If you don’t already have a SIP provider, the Obihai OBi100 and Obihai OBi110 are analog telephone adapters designed specifically to make calls through SIP or Google Voice. In fact, they’re the only ATA’s that work natively with Google Voice.

This might still leave some unanswered questions about VoIP and Google Voice so check out this article, Google Voice: a cheapskate’s guide to cheap VOIP.

Aastra 6757i with 675i Sidecars

Q: Do you have a recommendation for a headset that will work with an Aastra 6757i with a 675i sidecar?

A: The Aastra 6757i VoIP Phone connects to headsets through the RJ22 jack on the back of the phone. It also is Electronic Hookswitch (EHS) compatible, with the right adapters, for wireless headsets.

Here are some options:

Jabra PRO 9450

This wireless headset is compatible with the 6757i by using a DHSG cable (Model # 14201-10). The Jabra PRO 9450 offers three wearing styles, wireless range up to 450 feet, and 4-way call handling.

Plantronics Savi W730

The single ear Savi W730 is a DECT headset with an over the ear wearing style, a noise-canceling microphone that reduces background noise interruptions, and 3-way connectivity to easily manage and switch between PC, desk phone, and now mobile calls from a single wireless headset.

Plantronics recommends using the Aastra DHSG Cable Kit for Remote Hookswitch.

A warning from the Plantronics website:

DO NOT connect the APS-1/ APS-10 directly to this phone, but via the DHSG adapter cable. Any damage caused by connecting the APS-1/APS-10 to the phone will void the phone warranty.

Or you can make a connection from the Savi W730 to the Aastra 6757i by using the Plantronics HL10 Handset Lifter.

Sennheiser CC 520

The Sennheiser CC 520 is also compatible with the Aastra 6757i and is a binaural corded headset with an ultra-noise canceling microphone. The CC 520 has been designed for all day use with comfort pads in the headband and specially padded ear caps. Use the Sennheiser CSTD01 QD Cord to easily disconnect the headset from the cable.

VXI Tria V DC

Lightweight and stylish, the VXi Tria V DC convertible headset also offers three different wearing styles—headband, earhook
and neckband—so you can choose the one that best suits your need and preference.

Grandstream GXV3140 Skype Video Phone

Q: Can I use this phone [Grandstream GXV3140] with a USA number while I am in Mexico for 3 months? If someone calls my Skype number will it ring in Mexico? I will have a cable router and be in a fixed place. Thanks.

A: The answer is “yes” to both parts of the question.

The beauty of VoIP is that as long as you have an internet connection and your GXV3140 is provisioned to remotely access your VoIP network, you will be able to use your existing, local number anywhere in the world.

In regards to the second part of the question, the GXV3140 is a Skype certified IP video phone so again, as long as your phone is connected to the internet and someone calls your Skype number it will ring wherever you are.

In the words of the Grandstream GXV3140 user manual:

The GXV3140 allows free voice and video calls via Skype simply by plugging it into the network, or through your IP PBX with a user friendly web GUI.

When you receive an incoming Skype call on the GXV3140 you’ll see the Skype call window pop up on the phone. From there you can select “Accept,” “Accept Audio,” or “Reject” before you start talking. This phone also supports Call Hold and Resume when using Skype so that you can take any other calls that come in.

Keep the Skype application open or simply minimize the window so that you only have to sign in to Skype once and you’ll be able to receive Skype calls as they happen.

First Look: Grandstream GXV3674_HD_VF

November 20, 2013 by Taylor Hamp

Grandstream announced today the release of their new outdoor, day/night IP camera: the Grandstream GXV3674_HD_VF.

What is it?

A few years ago Grandstream began their surveillance line card with a few indoor cameras with no optical zoom and daytime use only. Now Grandstream has expanded their selection of IP Surveillance products to choose from, which is excellent, especially if you already have a Grandstream VoIP system. The latest of their IP surveillance products is the new Grandstream GXV3674_HD_VF outdoor day/night camera.

The GXV3674_HD_VF has 2-way audio and is SIP compatible, meaning if you have a GXV3175 or a GXV3140, you can tune in to your surveillance footage directly from your deskphone (you can also view from your mobile device; Grandstream is flexible like that). The free downloadable surveillance software, Gsurf, is pretty user friendly and identifies the camera automatically, giving you a plug-and-play effect.

GXV3674-rightside1

What’s great about this camera is it’s vari-focal lens for outdoor use. While this camera doesn’t have optical zoom, it gives you the ability to set your camera and walk away, not having to worry about adjusting the focus or having it get knocked out of balance by wind or such. They’re a big time and hassle saver, so if you’re looking for an easily maintainable outdoor camera, the Grandstream GXV3974_HD_VF might be a great one to start with.

Who is it for?

Based upon my own experience handling Grandstream cameras, they’re for everyone. This particular new piece is going to be perfect for outdoor situations where it’s IP66-rated casing can stand up to a little bit of dust blowing around and ran hitting it lightly (such as under an eave). With both day and night functionality and a vari-focal lens, the GXV3674_HD is going to cover most situations where identification and clarity is needed. Grandstream IP cameras include video motion detection, notification alarms, pre- and post-alarm buffering, and several other basic features, so it’s perfect for a small to medium sized business looking to up their physical security around the premise.

Pricing

The Grandstream GXV3674_HD_VF is $369.

First Look: Digium TE133 and TE134 Single Span Telephony Cards

November 7, 2013 by Taylor Hamp

The TE133 and TE134 are the most recent single span telephony card solution from Digium, and VoIP Supply gives you a first look at the Asterisk company’s cards.

What is it?

The Digium 1TE133F PCI-e and Digium 1TE134F PCI are new telephony cards for seamless PTSN connectivity to VoIP. These single span cards use state of the art technology to increase overall consistent phone quality and system performance, including features such as toll-bypass adjuncts for legacy TDX PBXs, SIP trunk interface for legacy TDM systems and small call center ACDs with T1/E1 trunks.

Digium te134

From these single T1 digital telephony cards, you can expect:

Up to 24 (T1/J1) or 30 (E1) simultaneous calls
Selectable T1, E1 or J1 Mode / Half-Length, Half-Height, Digital Card
PCI-Express (TE133)
PCI (TE134)
One (1) RJ48 Interface Port
Protocol support includes: ISDN PRI, Robbed-Bit, CAS
Built-in 128ms Octasic DSP hardware echo cancellation
5 year warranty
Risk-free ESP guarantee

Digium TE133 and TE134 cards are designed to support T1/E1/PRI environments and industry standard telephony protocols, mainly Primary Rate ISDN protocol families for voice in North America and Euro standards. Octasic DSP hardware echo cancellation is built directly into the cards which removes the task of echo cancellation from the system’s CPU card, improving efficiency in your VoIP system.

As these cards are created by the makers of Asterisk, you can feel confident about 100% interoperability, straight from the source. Digium wants you to feel comfortable with your purchase, so even though we all know you’ll love it, Digium offers a no-risk ESP guarantee that if qualifying Digium products don’t perform 100% as designed, Digium will refund the product. That’s confidence.

Who is it for?

The TE133 and TE134 are designed for Asterisk and it’s open source drivers, so basically, anyone with an existing legacy system looking to upgrade to VoIP. Digium cards have been tested with major server hardware platforms like Dell, HP and IBM, as well as hardware platforms with chipsets like AMD, Intel, VIA and Nvidia. Being designed by Asterisk, Digium cards are compatible with all version of Asterisk using the DAHDI driver framework. Asterisk and DAHDI are available for free from the Asterisk.org website.

Pricing

Digium 1TE133F MSRP $730.00
Digium 1TE134F MSRP $730.00

Learn About Huawei Switches with VoIP Supply in November 7th Webinar

by Nathan Miloszewski

huawei-voip-supply-webinar
For businesses that want a simple, functional, and affordable communications network, Huawei Switches are perfect.

But don’t just take our word for it.

Join us and Huawei Enterprise USA on Thursday, November 7th at 2PM EST for an overview of Huawei’s next generation network switches built for the needs of the small to medium business.

You’ll learn how the Huawei switch family:

Delivers superior switching capacity and scalability
Has lower total cost of ownership
Offers a solid platform and feature set
Provides an energy efficient design

Thank You!

To say thank you for joining us, all attendees will receive a free Starbucks gift card, good for $10 at any Starbucks location.

First Look: Yealink SIP-T19P and SIP-T21P

November 6, 2013 by Tom Costelloe

Earlier this year Yealink broke their mold, aesthetically speaking, when they released three new VoIP phones. These new phones featured a new design that looked quite different from the models they have been producing for the last couple of years. This doesn’t mean that they’ve completely changed their ways and to see the proof of this you only need to look at their two latest entry level phones, the Yealink SIP-T19P and Yealink SIP-T21P.

WHAT IS IT?

The SIP-T19P and SIP-T21P are two new entry level VoIP phones from Yealink. As previously eluded to these two models follow the design of the existing T2X and T1X phones. So much so that out of the gate we had a small game at the VoIP Supply office of Spot the Difference between the new SIP-T21P and the existing SIP-T20P. I didn’t fair too well it that game but lets talk about that anymore and take a quick look at the basics of these two new Yealink phones.

Yealink SIP-T19P – While both of these new Yealink models are entry level phones the SIP-T19P is the basic model of the two. This new phone is designed to be used in common spaces such as hallways, office kitchens as well as by users who don’t use their phone that much such as warehouse workers. Outside of an office setting it could also be used as a good basic phone for residential VoIP installations.

1 line appearance
132 x 64 pixel graphical LCD display
Dual 10/100 RJ45 Ports
RJ9 headset port
Built-in auto sensing IEEE 802.3 af Power over Ethernet

Yealink SIP-T21P – As previously mentioned the SIP-T21P has a striking resemblance to the existing SIP-T20p but there are some noticeable difference. The new SIP-T21P features a graphical LCD display, 4 programmable soft keys, and support for IPv6. The target user for this phone is entry level workers who don’t need as many line functions on their phone but still need all of the features.

2 line appearances
132 x 64 pixel graphical LCD display
Dual 10/100 RJ45 Ports
RJ9 headset port
Built-in auto sensing IEEE 802.3 af Power over Ethernet

WHO IS IT FOR?

Both of these phones are targeted at entry level VoIP phone users. These users will primarily be people that don’t use the phone as much, don’t need as many features, or are looking for a lower priced phone. Personally I see either of these phones being able to fulfill the needs of these users but would lean towards the SIP-T21P for users who might need a bit more from their phone.

PRICING

The pricing for the new Yealink models is:
Yealink SIP-T19P – MSRP $75
Yealink SIP-T21P – MSRP $99

AVAILABILITY

Both of these new Yealink VoIP phone models are available to ship from VoIP Supply today. You can shop on-line for Yealink on VoIPSupply.com or contact the VoIP Supply sales team at [email protected] or by call 1-866-582-8591.

First Look: Jabra BIZ 2300 Series

What is it?

Who is it For?

Pricing

Looking at CyberData IP Paging Systems

Black Friday VoIP Deals

I’m Not in the Office Today

VoIP Supply Helps Buffalo City Mission Feed the Hungry

Make a Donation, Learn More

Nine Times in a Row – VoIP Supply is One of Western New York’s Top Private Companies

Nine Times

More Than a Website

VoIP Q & A: How Do Grandstream Phones Work with Google Voice and Skype?

Jabra PRO 9450

Plantronics Savi W730

Sennheiser CC 520

VXI Tria V DC

First Look: Grandstream GXV3674_HD_VF

What is it?

Who is it for?

Pricing

First Look: Digium TE133 and TE134 Single Span Telephony Cards

What is it?

Who is it for?

Pricing

Learn About Huawei Switches with VoIP Supply in November 7th Webinar

Thank You!

First Look: Yealink SIP-T19P and SIP-T21P

WHAT IS IT?

WHO IS IT FOR?

PRICING

AVAILABILITY

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