May VoIP Hardware Roundup

May 25, 2023 by Tony Monteleone

VoIP Supply has been very busy, so we wanted to give you a tour of the latest VoIP hardware.

Jabra Link Bluetooth Adapters

The Jabra Link Bluetooth adapters can be used with Jabra headsets and speakerphones, including the Jabra Evolve 75 SE Headset, and the Jabra Speak2 75 UC Speakerphone.

The Jabra Link Bluetooth adapter and Jabra devices come pre-paired in the box and support plug-and-play functionality. Jabra Link Bluetooth adapters, such as the Jabra Link 380c UC, USB-C Adapter, and the Jabra Link 380a MS, USB-A Adapter, are also available as separate accessories.

VoIP Supply’s Top 5 Desktop VoIP Phones

VoIP Supply researched and reviewed our most popular and recommended Desktop VoIP Phones and put together a list of our most popular phones:

Grandstream GWN7700 Series of Unmanaged Network Switches

Grandstream has released their much anticipated next series of switches, the GWN7700 Series of Unmanaged Network Switches. The Grandstream GWN7700 Series includes two models, the GWN7700 and GWN7701. Each model offers a non-PoE and PoE version. These switches include:

Q & A: What is Single-Cell Vs. Multi-Cell?

With DECT technology becoming more and more popular these days, we often have a lot of questions come in, one of those being what is Single-Cell Vs. Multi-Cell? 

During our most recent webinar with our partners at Snom/VTech, Simon Bradbrook was able to walk us through the difference and why it matters. Here’s what he had to say! 

Single-Cell means that you have one single base station and the handsets are hanging off one base station. Where it becomes Multi-Cell is when you add another base station, you are creating a mesh network around that so the handsets will operate around that area. Multi-Cell gives you complete coverage for wide areas and it makes sure when you are building that mesh network, a handoff will then be completely seamless.

Here are a couple of options if you are looking for a DECT solution

Small to Medium-Size Business Solutions: Check out the Snom M5XX solution. This solution can support 1-6 base stations and it increases the size of the area you are able to get them to work within.

Enterprise Business Solutions: Consider the Snom M9XX solution. This model allows from 1-1000 base stations! The M9XX also has a ‘site survey mode’ built right into the handsets so you don’t need additional software or hardware on premise to know where to place your additional base stations! Game changer right there!

If you have additional questions about DECT technology or any of the solutions we have discussed in this Q&A post, leave a comment below. You can also check out our latest webinar with Snom for more details about both of these solutions!

More from: Q & A Mary Cheney

Q&A: What noise-canceling technology is included in the Poly Voyager Free 60 UC Series?

May 23, 2023 by Tony Monteleone

The Poly Voyager Free 60 UC Series Earbuds are the latest addition to the Poly Voyager family of enterprise Bluetooth headsets. 

The Poly Voyager Free 60 UC Series Earbuds feature a stem design with three microphones per earbud that triangulates on the user’s voice and minimizes surrounding noise so they are always heard loud and clear. Combined with hybrid and adaptive Active Noise Canceling (ANC), and advanced noise-blocking algorithms to further reduce background noise, the Voyager Free 60 UC Series ensures crystal clear audio on both sides of the call.

Poly has taken hybrid ANC to the next level with adaptive hybrid ANC offered on the Poly Voyager Free 60 UC Series. An inward-facing microphone monitors what the user hears, and an external microphone monitors the noise outside.

The adaptive hybrid ANC automatically adjusts to your wearing style and cancels out just the right amount of noise for a quiet and comfortable experience. And with two-setting transparency mode, you can tune back into your natural surroundings without taking out your buds.

Whether you’re on a video call or listening to your playlists, these wireless earbuds are designed to keep you productive, connected, and entertained.

The Poly Voyager Free 60 UC Series comes in two models, the Voyager Free 60+ UC, and the Voyager Free 60 UC, with each model available in either a UC or Microsoft Teams variant. The earbuds are identical and come equipped with the same Poly noise-canceling technology and noise-blocking innovations while offering the same great audio and user experience. 

The only difference between the two models are the included charge cases. The Poly Voyager Free 60+ UC includes a touchscreen charge case that provides full remote control of the earbuds and other unique features. The Poly Voyager Free 60 UC includes the basic charge case without a touch screen.

Visit VoIP Supply’s Poly page for more Poly Voyager Free 60 UC Series options and give our VoIP experts a call at 1-800-398-8647, we will be happy to help you find the right solution.

Have you started using the new Poly Voyager Free 60 UC Series Earbuds? Please leave a comment below.

It’s Time to Save Big with Refresh!

May 17, 2023 by Mary Cheney

Every month we like to highlight products from our Refresh line of like-new VoIP hardware. We are passionate about this line because they are not only in great shape, but we are also keeping these devices out of landfills! Just because they are older doesn’t mean they stink! 

Our certified Refresh products go through an extensive 10-step process, they are inspected, tested, thoroughly cleaned, and upgraded to the latest and greatest firmware. You can even check out our video of the process here! All of our Refresh products come with a standard 1-year warranty with the option to purchase additional coverage!

So, let’s check out some of our latest in-stock and ready-to-ship Refresh products!

Refresh Yealink SIP-T46S (Like New)

The Yealink T46S with Opus support brings the same elegant look and feel of the previous T4 Series models but with the added bonus of enhanced performance at no added cost.

Refresh Polycom VVX 411 (Like New) 

You seriously can’t beat the price of this phone! The Polycom VVX 411 is a 12-line HD Voice business media phone with a 3.5″ color LCD display and dual Gigabit RJ45 ports for knowledge workers and office staff. 

Refresh Yealink SIP-T54W

The Yealink T54W is a Linux-based mid-level IP phone with a 4.3″ pixel color display that is fully adjustable. The T54W supports 10 line keys and 16 SIP accounts and features built-in Bluetooth and Wi-Fi.
These are just a few of our Refresh devices, if you are looking for something else, be sure to check out our Refresh category on our website! You will be able to find all of our current like-new products. If you can’t find what you are looking for, drop a comment below or reach out to us at [email protected] and we will be happy to look into your request!

How to set up Paging Groups on a Snom M500 Base Station

On the Snom M500 Base Station, you can configure up to six paging groups via the WebUI or provisioning.

A paging group is a list of registered handsets/desk sets that can receive a page. For example, you can set up the paging group “Sales” for handsets 1 and 2, and the paging group “Warehouse” for handsets 3, 4, and 5.

When you have configured your paging groups, they will be available for selection on the Paging screen of the Snom M55 DECT Handset or Snom M58 DECT Desk Phone. Select the paging group, and press Page to send a page to the handsets/desksets configured in that paging group.

You can configure Paging Groups by either WebUI or provisioning: 

WebUI

  • Go to the System → Paging Configuration page.
  • On the Select Page Group list, select a paging group.
  • Enter a Page Group Name (for example, “Warehouse”).
  • Select the check boxes of the handsets/desksets that you want to be included in the paging group.
  • Click Save.

Provisioning

Import the following setting values to M500 via provisioning for each paging group you want to configure. 

  • Substitute ‘x’ with the paging group number (1-6).
  • Substitute <name> with the name of the paging group (for example, “Warehouse”).
  • Substitute <members> with a comma-delimited list of registered cordless device index numbers (1-48) to be included in the paging group.

Visit our website to see more Snom products or give our VoIP experts a call today at 1-800-398-8647!

When your Paging Groups are all set up, leave a comment below

Jabra Speak2 75 Product Feature Video

We can’t tell you how impressed we are with the new Jabra Speak2 75 Speakerphone, so we’re going to show you instead with our latest Product Feature Video!

This professional portable speakerphone has multiple versions optimized for UC and Microsoft Teams! It’s the perfect solution for hybrid working and more! The fact that you can pair up to 8 devices at once is something that truly separates this Speakerphone from the rest! And while this is the top-of-the-line in the Speak2 Series, there are two more options with the Jabra Speak2 55 and Jabra Speak2 40

We want to know what you think of the new Jabra Speak2 75! Leave a comment below!

How to charge Jabra Evolve2 65 Flex Wireless Headset

May 5, 2023 by Tony Monteleone

The Jabra Evolve2 65 Flex Wireless Headset is the latest headset in Jabra’s Evolve series. The Jabra Evolve2 65 Flex comes in a fold-and-go design and includes features such as Hybrid Active Noise Cancellation (ANC), noise-canceling Jabra ClearVoice microphones for the Open Office, and revolutionary Jabra AirComfort™ technology.

You can charge your headset using the supplied USB charging cable or a wireless charging pad. It takes approximately 2 hours to fully charge the battery. When fully charged, the battery life is up to 32 hours. If out of battery, charging the headset for 15 minutes will give up to 6 hours of battery life.

When using the USB charging cable, plug the USB charging cable into the USB-C charging port on the left earcup and any available USB port on your computer. It is recommended to charge the headset using the supplied Jabra charging cable, however, it is possible to use a compatible charger.

You can also charge with a With Wireless Charging pad. There are Jabra Evolve2 65 Flex Wireless Headset models that come with a Wireless Charger. Connect the wireless charging pad to a powered USB port on your computer using the supplied USB charging cable, and then place the left earcup on the wireless charging pad. A charging pad for the Jabra Evolve2 65 Flex is available separately as an optional accessory.

The LED on the wireless charging pad will light up to indicate the left earcup has been correctly placed on the wireless charging pad and the headset battery is charging.

The status LED on the headset will then briefly flash green, yellow, or red to indicate the current battery charging status. When the status LED turns solid green, the headset is fully charged.

Visit our website to learn more about Jabra Evolve2 65 Flex Wireless Headsets or give our VoIP experts a call today at 1-800-398-8647!

When you have your headset charged and ready, leave a comment below.

How to configure Flexible Line Key Assignments on Poly Edge E Series Phones

April 28, 2023 by Tony Monteleone

Poly, known and respected worldwide, produces phones that deliver upon decades of acoustic innovations to provide users with the highest quality calling experience.

The Poly Edge E Series includes some of the most versatile phones that Poly has produced. These phones bring together Poly’s famous noise-reduction technology and cutting-edge design while being packed with indispensable features to provide the perfect user experience.

The Poly Edge E Series of phones include several home screen features that administrators can configure to meet their specific needs. 

The Flexible Line Key assignment feature applies to expansion modules (EM) and the following Poly Edge E Series of phones:

The order in which a line key displays on a Poly Edge E Series phone determines its default line key assignment. The Flexible Line Keys (FLK) feature enables you to override default line key order (Registrations, Busy Lamp Field, Enhanced Feature Keys, Presence, and Speed Dial) and set custom line key assignments.

You can specify a function for each line key or use the “Any” category. Using the “Any” category lets you focus on the functions that are most important to your users. For example, if you assign functions to line keys 3 and 4 and set line key 5 to Unassigned, your phone creates the two assignments, displays an empty space for line key 5, and automatically assigns the remaining line keys according to the default order.

Note: Line key reassignment is disabled by default, which enables users to make line key assignments to their phones.

Line Key Registration Assignments

The number of line key assignments that a phone has depends on the number of physical line keys and whether an EM is connected.

Line Key Numbering

Line keys on Poly phones and expansion modules (EM) are numbered sequentially, and the line key numbering on EM depends on how many lines the phone supports. For example, an Edge E500 phone supports 12 lines, numbered 1 to 12. Therefore, the first line on an EM connected to an Edge E500 phone is line 13.

Configure Flexible Line Keys

Configure FLK assignments and enable users to assign a line key function to any line key on their phone. Line keys that you configure using this feature override the default line key assignments and any custom line key configurations you may have made.

Task:

1. Open the configuration file.

2. Enable flexible line key reassignment: lineKey.reassignment.enabled=”1″

3. Assign a category to each line key:  lineKey.x.category=”<value>”

    Supported categories include:

  • Any (default)
  • Unassigned
  • Line
  • Busy Lamp Field (BLF)
  • Enhanced Feature Keys (EFK)
  • SpeedDial
  • Presence

4. Specify an index number that corresponds with the category set for the key: lineKey.x.index=”<value>”

Note: When you set lineKey.x.category=”Any”, the phone ignores the value set for lineKey.x.index .

5. Save the configuration file.

Using the Any Category

Any keys configured with the “Any” category are assigned the remaining functions that weren’t assigned to any other keys. When the parameter lineKey.x.category is set to “Any”, the phone assigns the functions in the following order:

  1. Registrations
  2. Enhanced Feature Keys (EFK)
  3. Busy Lamp Field (BLF)
  4. Presence
  5. Speed Dial

Flexible Line Key Assignment Categories and Index

The FLK category specifies the function of the line key. The index specifies the order in which the line keys display on the phone screen.

Use the following table to assign a category and an index to the line keys on your phone.

Visit VoIP Supply’s Poly page to learn more about the Poly Edge E Series of phones, or give our VoIP experts a call today at 1-800-398-8647 to find out the best options for you!

Do you have a Poly Edge E Series phone and have configured the Flexible Line Key Assignments? Share your experience with us with a comment below!

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