VoIP Q&A: Jabra Motion Office Headsets for Polycom VVX 600 VoIP Phones

September 30, 2014 by Nathan Miloszewski

Questions about VoIP devices and services are regularly submitted to VoIPSupply.com through a technical support ticket or via the ā€œAsk The Expertā€ tab on our product pages.

We respond to these requests directly but more often than not, this Q & A would be helpful for lots of other folks.

Below are your VoIP questions answered ā€“ Real questions from real people just like you.

Q: I have a Polycom VVX600 phone. Will this headset [Jabra Motion Office] work with that phone? Is there something available that would signal people that I am on the phone when I am talking on the headset – perhaps an optional light or something?

Jabra Motion Headset

Jabra Motion Headset – One headset for all your phones, including the Polycom VVX600

A: Ā  The Jabra Motion Office is a versatile wireless headset that promises to be “the only headset you’ll ever need.”

It’s designed to be the one headset you take with you everywhere to work hands free no matter if you’re making calls from your desk phone, VoIP softphone on your computer or laptop, cell phone, or tablet.

And in the words of the Jabra Motion datasheet, this headset “is designed to work with Bluetooth mobile phones. It can also work with other Bluetooth devices that are compliant with Bluetooth version 1.1 or higher and support a headset and /or hands-free profile.”

Polycom VVX600

Polycom VVX600 Business Media Phone has Bluetooth 2.1

The good looking Polycom VVX600 Business Media Phone has integrated Bluetooth 2.1 so, Yes, the Jabra Motion Office is a great headset for this phone and you’ll get extra use out of it with your other devices which is good if you work from home or on the road.

Jabra Busylight Signal

Lastly, to answer the second part of your question: “Is there something available that would signal people that I am on the phone when I am talking on the headset – perhaps an optional light or something?”

You’re in luck.

The Jabra Motion Office comes with a busylight indicator on the unit that will help you avoid interruptions, especially in a hectic office or one that has a more open working environment.

The Jabra busylight turns red when you’re on a call providing a clear signal that tells people not to bother you.

Stay Tuned

Check back next time for more VoIP Q & A.

Thanks for your questions!

Fall Savings with Instant Rebates on Aastra 6700i Series VoIP Phones

September 29, 2014 by Nathan Miloszewski
aastra fall savings2

Aastra 6700i Series VoIP Phone Rebates

Sometimes you have to take the good with the bad like the fact that Summer has ended, but the kids are out of the house and back in school.

Once in a while though you don’t have to settle for anything, like getting to enjoy the beautiful Fall foliage together with the start of football season.

To help you combine more great things for a win-win situation, we’re offering Instant Rebates on sleek, stylish, and sturdy Aastra VoIP Phones.

Only until the end of September, enjoy an Instant Rebate between $10 and $50 on select Aastra phones that offer:

  • Solutions for small businesses on up to enterprise applications.
  • Open standards that support SIP, Asterisk, FreeSwitch, and Switchvox.
  • HD audio, multiple lines, expandibility, PoE, and Gigabit switches.

aastra_phones_cta

Aastra Phone Rebates

Aastra 6739i

$50 Rebate on Aastra 6739i VoIP Phone with 9-Lines, Color Touch Screen, Bluetooth

List of some of the limited time special add-to-cart pricing:

  • Aastra 6731i: 6-line phone | $10 rebate
  • Aastra 6735i: 9-line phone | $50 rebate
  • Aastra 6737i: 9-line phone | $10 rebate
  • Aastra 6739i: 9-line phone | $50 rebate

Click here to download the Aastra 6700i Series User Guide.

Good News for Google Voice Users, Obihai VoIP Adapters Now Officially Supported

September 26, 2014 by Nathan Miloszewski
Obihai Google Voice

Google Voice now officially supported on Obihai VoIP Adapters

This is combination of old news and new news.

Many people have been using Google Voice with Obihai VoIP adapters for some time now to take advantage of free calling with the wireless or corded phones they already own.

That’s why the company has this appropriately titled blog post, The Google Voice Service is Still Working on My OBi! How come?. Google was scheduled to drop the XMPP communication protocol that made this possible.

The new, good, news is that Google Voice is now officially supported on Obihai VoIP adapters.

What This Means

What this means now is that instead of crossing your fingers that your OBi device will still work with Google Voice, which Obihai could not confirm or support, is that you won’t have to switch to a new voice service afterall.

Obihai + Google Voice features:

  • Personalized greetings
  • Call blocking
  • Voicemail transcription, text alerts, and SMS to email
  • Free calling to the U.S. from the U.S. and Canada ($0.01 per minute from the rest of the world)
  • Low international calling rates
  • E911 VoIP service optional for a small fee
  • Your OBi phone rings when your Google Voice number is called, or when your Google ID is called through Google Hangouts or GMail
Update: Obihai announces Google Voice now officially supporated

Update: Obihai announces Google Voice now officially supporated

Supported Devices

Google Voice can be accessed via the:

  • OBi1032: OBi Series IP phone
  • OBi202: 2 Port adapter, supports OBiWiFi, also works with other SIP providers
  • OBi200: 1 FSX port, USB, OBiWiFi, supports up to 4 SIP accounts
  • OBi100: 1 Port adapter
  • OBi110: 1 FXS Port and 1 FXO port for existing analog phones and fax machines

Don’t Update to Apple iOS 8 if You’re Using Digium Switchvox Mobile App

September 23, 2014 by Nathan Miloszewski
Digium Swithvox Mobile App Not Yet Compatible with Apple iOS 8 Software Release

Digium Swithvox Mobile App Not Yet Compatible with Apple iOS 8 Software Release

The news that Apple iOS 8 software is now publicly available is exciting, but try to resist the urge to install the update if you’re a current user of the Switchvox Mobile App.

Digium has announced that their Switchvox app does not yet support iOS 8:

We are working to determine Switchvox Mobile’s compatibility with this new version of the operating system, and cannot guarantee the app will function under iOS 8.

Switchvox Mobile is the free app that allows you to access your Switchvox VoIP network via iPhone, Android, and Blackberry devices.

Switchvox iOS 8 Plan

Digium plans on having an updated mobile app available in October 2014 which “will offer much of the feature-set of a Digium desk phone, on your iPhone,” said an announcement from Gayle Magee of Digium.

A new Android Switchvox Mobile app will follow after the Apple iOS 8 version is complete.

Stay up to date with customer issues on Switchvox Today.

VoIP Supply Pitches In for 22nd Annual United Way Day of Caring in Buffalo and Western New York

September 20, 2014 by Nathan Miloszewski

day of caring_voip_supply_2014_3

This past week on September 17th and 18th, VoIP Supply participated in the 22nd Annual United Way of Caring in what has become one of the biggest community service events in Buffalo and Western New York.

It’s a great event, with even greater turnout, where companies lend out their employees who get a chance to help their neighbors and gain a some team-building experience.

We were proud to help out Opportunities Unlimited of Niagara with blacktop sealing and another project where a resident was in need of fence staining.

Get Involved, Year of Giving

Visit the United Way of Buffalo on Facebook or their website for more information on their charitable efforts and ways that you can get involved.

We look forward to next year’s Day of Caring but in the meantime, VoIP Supply’s Year of Giving continues.

 

How Does Net Neutrality Affect VoIP?

September 18, 2014 by Nathan Miloszewski

If you’ve been following the net neutrality debate you know that the FCC is currently reviewing over 3 million comments from the public to find out how they feel about the current Open Internet standard that we’re used to.

So far, public opinion is less than 1% against net neutrality. Most people, it seems, believe that all internet traffic was created equal.

Can the voice of the people be enough to sway the FCC or will service providers be allowed to monetize priority internet traffic?

We’ll have to wait. In the meantime, if you’ve wondered how this will affect your Voice over IP, here’s a helpful infographic from Visually:

(more…)

VoIP Q&A: Failover Port on Cisco SPA232D ATA

September 16, 2014 by Nathan Miloszewski

Questions about VoIP devices and services are regularly submitted to VoIPSupply.com through a technical support ticket or via the ā€œAsk The Expertā€ tab on our product pages.

We respond to these requests directly but more often than not, this Q & A would be helpful for lots of other folks.

Below are your VoIP questions answered ā€“ Real questions from real people just like you.

Q: In case that my Internet Provider or SIP provider fail, has the Cisco SPA232D the survival option through it’s FXO port?

Cisco SPA232D

Cisco SPA232D Analog Telephone Adapter with Built-In DECT

A: Ā  The Cisco SPA232D ATA is an FXS/FXO gateway with DECT so that in addition to using your analog phones and fax machines with VoIP you can, with the addition of an integrated DECT base station, also add up to five Cisco SPA302D handsets to communicate with it.

In regards to your question, the answer is simply “Yes.”

For more detail I will refer to the post of one of our former colleagues who wrote the post, FXS and FXO ā€“ You should be in the know:

Some ATAā€™s also have an FXO port. This connects to the wall jack by the computer to provide failover. In this case, in the event of internet failure, you can still make telephone calls via the POTS line. Also, you can use the FXO port to make free local calls on your POTS line.

FXO ports are most often used on Gateways and PBXā€™s to support Failover or Fallback as mentioned above.

For more information on all of the FXO control settings, check out the Cisco SPA232D Datasheet.

Cisco SPA232D ATA shown with SPA302D DECT Handset

Cisco SPA232D ATA shown with SPA302D DECT Handset

 

Stay Tuned

Check back next time for more VoIP Q & A.

Thanks for your questions!

Xorcom Interviews Explain Benefits of New CompletePBX Version 4.5 and Orion Video Conferencing for SMBs

September 11, 2014 by Nathan Miloszewski

IT Expo West 2014 is over but Xorcom has shared a couple great recap interviews that explain two of their solutions:

  • New, soon-to-be-released Xorcom CompletePBX Version 4.5 that will offer stronger security features and an open source endpoint manager
  • Xorcom Orion Video Conferencing for SMBs that’s affordable and reliable

Xorcom Orion Video Conferencing for Small Businesses

Via Xorcom

Shipping is On Us for Digium Digital Cards

August 26, 2014 by Nathan Miloszewski

Digium Free Shipping

Right now VoIP Supply is offering Free FedEx 2nd Day Shipping* on our most popular Digium Digital Cards.

Need a T1 card with Echo Cancellation? Looking for a PCI Express card that has 4 FXO ports? Or, maybe you just need a Half-Length FXS card?

Whatever you’re looking for to complete your AsteriskĀ® solution, Digium has the card that’s right for you. But act now – this offer is only good until August 29, 2014.

Why Digium Digital Cards?

Digium Digital Cards are the perfect, certified compliment to AsteriskĀ® software inĀ T1 and E1 environments.

But they’re also designed to be compatible with your existing software plus their open source drivers will support your custom API.

For more information, read more here:

Online Digital Card Selector

Click here to try the Digium Telephony Card Selector. Just scroll through the attributes to get matched up with the right card for your application.

Digium

Online Digium Telephony Card Selector

*Note: Ā Free shipping only applies to orders shipping within the Contiguous United States and where FedEx 2nd Day shipping is available. Free Shipping promotion cannot be combined with other promotions. This offer is good only until August 29, 2014.

VoIP Supply Becomes Xorcom Certified Dealer for CompletePBX Solutions

August 22, 2014 by Nathan Miloszewski
xorcom_voip_supply_cert_banner

Michael Taylor (center), VoIP Engineer at VoIP Supply Receives Xorcom Certification

We’re proud to announce that VoIP Supply is now aĀ Xorcom Certified Dealer for Complete PBX Solutions.

Thanks to Michael Taylor (pictured above) our VoIP Engineer putting in all the hard work at the Xorcom technical training class.

We’re not sure what was harder for him the three days of in-depth training to learn all the details of Xorcom PBX installation, programming, and troubleshooting or being able to avoid all the distractions of the class location, Las Vegas.

If you’re not familiar with Xorcom the company was founded in 2004 and they focus on business telephony solutions for both VoIP and traditional PSTN. Xorcom products are based on AsteriskĀ®, the open-source communication software used worldwide, for a flexible range of PBX solutions.

Taylor’s hands-on Xorcom training provided him with real-world application knowledge which means we that we not only provide you with the best first-level technical support but we can also help you:

  • Determine your communication needs and suggest the best Xorcom solution based on your line usage, infrastructure, and employee habits.
  • Streamline your phone system implementation process.
  • Ensure optimal phone up-time by securing the phone system.
  • Improve your overall user experienceĀ by providing communication efficiency suggestions.

Xorcom CompletePBX systems are pre-configured so they’re ready to use right out-of-the-box and they’ll give your single office/home office (SOHO), small and medium-sized business (SMB), or enterprise level applicationsĀ lots of flexibility based on call management, Unified Communications (UC), and strong standard features.

Xorcom Case Study

How does a Xorcom PBX work in the real world?

This Chabot Space and Science Center case study is a good example of an application where cost and licensing fees were an issue. The customer was also going to install the solution themselves so they needed an AsteriskĀ® solution that would work right out of the box and make calls straight away:

Extensive research into IP-based systems led Mr. dosRemedios to AsteriskĀ®-based systems and he tried a test system, using trixbox CE and two Grandstream handsets. He liked what he was able to do, and so he looked for a turnkey system using AsteriskĀ® at its core, and came across Xorcom and the Astribank concept. Because Mr. dosRemedios is the sole support for telephony at Chabot, his greatest concern was getting help configuring the system. So he contacted a local Xorcom reseller and soon realized that he could probably do everything himself.

Mr. dosRemedios chose a Xorcom XR2074 PBX with 1 PRI port, 8 FXO ports, and 16 FXS ports; with RAID (dual hard drive for redundancy), Rapid Recovery (for backup and restore
of the entire PBX), Yealink T20P handsets, and some premises cabling to fulfill the requirements. Deployment was performed in-house over a period of five weeks…The PBX installed without a hitch; Mr. dosRemedios connected four landlines to the FXO ports, and a couple of phones to the POE switch and was able to make calls the same day! Heā€™s currentlyĀ preparingĀ to deploy the remaining 108 phones to run in parallel to the old PBX until theĀ day he can move the PRI over to the Xorcom box.

Download the full case study here.

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