Simple SIP and Android Video Conferencing from Grandstream

October 8, 2015 by Nathan Miloszewski

Simple SIP and Android Video Conferencing from Grandstream

It’s frustrating when you’re trying to coordinate a video conference call and it simply does not work.

The typical (annoying) scenario you find yourself in is that you have multiple parties calling in from different locations and they are all using different technology.

Interoperability is a claim that a lot of devices and platforms make but, getting different systems to talk with one another so that you can talk with your colleagues isn’t always as easy as we’re led to believe.

Video Conferencing with SIP and Android

Introducing the new Grandstream GVC3200 video conferencing solution.

Grandstream’s latest video conferencing solution is designed to eliminate barriers to hosting successful video conference calls with it’s dual SIP-based and Android-based platform.

The GVC3200 Supports any SIP platform and any Android app so it has the ability to bridge calls from Android apps into a SIP conference.

Full Access

The GVC3200 is equipped with Android 4.4, giving you full access to all video conferencing apps in the Google Play Store including:

  • Skype
  • Skype for Business
  • Google Hangouts

More Features Than You Can Shake a Selfie Stick At

The GVC3200 is more than just a webcam you plunk down on a desk somewhere.

This is a room-based, PTZ video conferencing unit with lots of powerful features, including it’s own remote control.

Check out this feature list:

grandstream gvc3200 features

How to Use the Grandstream GVC3200

To see the GVC3200 in action watch the video below which explains installation, how to add monitors, how to use the included wall mount, computer screen sharing options, Bluetooth connectivity, how to use the remote and the remote control Android app, and more:

First Look: RenegadePBX 1U Appliance

October 5, 2015 by Jeff Quinn

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We are excited to announce the first ever VoIP Supply branded IP PBX, the RenegadePBX 1U Appliance. At VoIP Supply, we strive to put you, the customer, first. With over 13 years of perfecting your buying experience before, during and after your purchase we wanted to bring this experience to our own appliance.

The choices are all up to you!

In true VoIP Supply fashion, we didn’t want to limit you to only certain choices with your IP PBX. The RenegadePBX allows you to mold the exact appliance needed for your situation.

  • Choose your own open source software platform (installed on your appliance prior to shipment)
  • Connection to the PSTN if needed
  • Choose the SIP trunking provider you would like (our new CloudSpan Marketplace will assist you with choosing a provider)
  • Pair multiple brands of VoIP phones

 

Why the RenegadePBX?

Below are just a few reasons we believe our IP PBX is above the competition. We encourage you to give us a call and discuss the value we bring with our VoIP Solution Specialists.

  1. Optional open source software installation at no charge
  2. VoIP Supply offers pre sales consultation and post sales support
  3. Ability to handle up to 75 concurrent calls
  4. Scalable from small to large offices
  5. RenegadePBX 1U Appliance Datasheet

 

What’s inside the appliance

Since you will have the choice of what unified communications (UC) platform to choose from the call features may very slightly. The RenegadePBX is a 1U rackmountable chassis IP PBX with a 61GB SSD hard drive, 2GB DDR3 memory and two PCI card slots. Here are a couple suggested appliances with a UC platform pre-installed for you; RenegadePBX 1U Appliance (with Elastix) and RenegadePBX 1U Appliance (with FreePBX).

Contact Us!

Now that you have some information about our brand new RenegadePBX, please contact our VoIP Solution Specialist and quiz them with all of your questions at 800-398-VoIP or [email protected].




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How the Rugged Snom M85 DECT Handset Takes a Licking and Keeps On Calling

October 2, 2015 by Nathan Miloszewski

Snom M85 Rugged DECT VoIP Handset
Introducing the Snom M85 Ruggedized DECT (wireless) VoIP Handset.

I suppose it’s fitting that when you do a Google search for “M85” you’ll find, as the number one search result, Wikipedia’s description of the well-known “heavy machine gun…that was used primarily for turreted applications in armored fighting vehicles.”

When you want something done, you bring out the big guns.

So it is with the Snom M85.

Just like its unrelated namesake, the M85 is comfortable in tough environments like hard hat zones, the outdoors, and industrial areas. It’s able to withstand the abuse with protective features such as:

  • IP65 rated protective enclosure that is:
    • Shockproof
    • Splash-proof
    • Dust-proof
    • Operational in temperatures ranging from 5°F to 131°F (-15° and +55° Celsius)

Durability + Convenience

If you need a mobile handset that you can bang around in a warehouse or across a multi-story building, the Snom M85 is for you. It takes a beating while still offering convenient features such as:

  • Bluetooth headset compatibility
  • 3.5 mm standard phone jack for wired headsets
  • Large 2″ color backlit display
  • Speakerphone
  • LED indicator light that lets you know if you missed a call, have a new message, or the battery is low

Extended Range

Typical signal range for the M85 handset is:

  • Indoors = Up to ~150 feet (50 meters)
  • Outdoors = Up to ~900 feet (300 meters) when there are no obstructions

When you need even more range, the compatible Snom M700 Base Station can be paired with additional base stations or the Snom M5 DECT Repeater which extends the reception range and bridges gaps between base stations.

When multiple M700 base stations are linked together, you can use your M85 headset in a larger area – your handsets’s DECT signal will seamlessly transfer uninterrupted from one station to the next.

Multiple M700 Base Stations that are linked together give M85 Handsets an uninterrupted and secure wireless DECT connection to your voice network. The M700 can support up to 200 individual handsets and 40 additional base stations in a single installation.

The M700 runs on Power over Ethernet (PoE) so no additional power source is needed. When you deploy a multi-cell solution, such as explained above, you can ensure seamless handover and increased reception range.

What is DECT?

If you’re still a little unsure what DECT is, here’s a broad explanation.

DECT systems operate with a wireless handset but, these phones have a base station that is hardwired to an internet connection and then the signal is transmitted wirelessly to the handset. These are generally single line phones, have a range of 300 square feet from the base station, and signal repeaters are available if you need to increase the handsets range from the base station.

To learn more, check out our Guide to Wireless VoIP.
Download Wireless VoIP Guide

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What is Skype for Business?

September 30, 2015 by Elizabeth Krohn

What is Skype for Business?

Social media and online communication continues to amaze us at every turn.

It seems like every day I wake up and check my phone, there is a new app or advertisement telling me that there is yet another way that I can communicate via the web.

I’m sure that we’re all familiar with the classic social media communications tools such as Twitter, Facebook, Instagram, Linkedin, Spiceworks, Google+, Snapchat, etc…

Heck, I’m sure we can admit that we use at least one of these on a daily basis, and I’m also sure that we depend on at least one of these to communicate with just about everyone we know.

Do Kids Even Know What a Landline Is?

I honestly couldn’t tell you the last time I used classic technology, such as landline, to communicate with anyone.

In fact, most children today have at least a cell phone or a tablet, so I think we can say that the “old school” methods of communication are slowly but surely coming to an end. In the past two decades the world has seen more online communications tools come to life than at any other point in history; one of which is a software communication platform called Skype.

Now, I know, you’re going to say, “Skype has been around for a while now – it’s nothing new,” but let’s stop right there and really think about that.

Yes, the free version of Skype has existed since about 2003, however, around the beginning of this year, a new form of Skype emerged called “Skype for Business”.

So, naturally, questions like, “What is Skype for Business?” and, “What’s the difference between the two?” typically arise; and since I am one of those people who asked, I decided to find out.

Comparing Skype and Skype for Business

Both Skype and Skype for Business are web based software platforms that specifically utilize VoIP communication methods in order to provide clear communicative power via the internet.

The differences between the two are solely these:

Skype (Free Version)

  • It’s Free – simply download the program to your computer, mobile device, tablet, or gaming device to begin using it immediately. (Download Here)
  • Group Calls – you can have up to 25 people on group audio calls at one time – pretty cool, right?
  • Mobile to Landline – make calls from your mobile phone using your Skype app to directly call a landline phone via the internet.

Description of Skype for Business options
Skype for Business

  • Not Free – Skype for Business is now the new name for Microsoft Lync, as Skype was bought by Microsoft in 2011; meaning that it is now a part of the Microsoft family and is the new instant communication application that works alongside the Microsoft Office Suite. The cost per user for Skype for Business is only $2.00/mo – which really isn’t much considering what you’re getting.
  • Group Calls – You can meet with up to 250 people via Skype for Business – even if the people you want to meet with don’t have it themselves. All you’d need to provide them with is the call-in number and access information and you’re ready to go.
  • Secure – Skype for Business is protected by strong authentication and encryption methods that provide the security needed to produce and archive private communications. As a Skype for Business provider, you would be able to control your user’s accounts – allowing you to remove subscriptions and enable features that will accommodate any user’s collaboration needs.
  • Reduce Cost – By being able to utilize PBX and/or VoIP phone systems, you will be able to significantly reduce the cost of communication, and also will be able to support services like voice, video, and online conferencing on one, unique platform.

More information about the differences between Skype and Skype for Business can be found on Skype’s Website if you still have more questions, you can even reach out to Microsoft to find out more about Skype for Business’ capabilities.

In the meantime, stay tuned for more information about Skype for Business from VoIP Supply as we begin to unravel its mysteries. Coming soon we’ll discuss how current Microsoft Lync users can transition their current account over to a Skype for Business account.

Customer Spotlight: Honolulu Cookie Company

September 29, 2015 by Nathan Miloszewski

Mike Rehac VoIP Supply Refresh Phone Manager Helps Honolulu Cookie Company

Mike, VoIP Supply Refresh Manager, hoards Honolulu Cookies.

 
Mike Rehac manages the day to day operations of VoIP Supply’s Reclaim and Refresh divisions.

Reclaim is VoIP Supply’s industry leading equipment buyback program, and Refresh is the brand name of our very own like-new, reconditioned VoIP equipment.

Mike assists thousands of customers, helping them trade in their used or excess VoIP hardware for cash or upgraded devices.

(more…)

Practical Applications for Invoxia BYOD VoIP Phones

September 24, 2015 by Nathan Miloszewski

Invoxia One Phone Says It All 5
BYOD, the trend of bringing your own device (laptop, tablet, phone, etc) to your place of employment has now expanded to VoIP connectivity.

French manufacturer Invoxia is making it simple to deploy BYOD VoIP with their line of attractive base units that can turn a smartphone or a VoIP app on a tablet into a desktop VoIP phone with:

  • HD Speakerphone
  • Headset Port
  • Corded Handset
  • and Charging Station

(more…)

VoIP Supply Expanding Beyond Hardware

September 23, 2015 by Jeff Quinn

 

VoIP Supply has been the leading hardware supplier for over 13 years and has truly perfected the buying experience for our customers. We knew we were missing a piece of the puzzle and we have expanded our team to fill the gap for our customers. We are now able to offer you VoIP Service!

CloudSpan Marketplace

We would like to officially introduce to you the CloudSpan Marketplace. “The Marketplace is a single place to shop various cloud service offerings, in order to find the perfect match for their business’s size and needs,” said Wes Mathews, Director of Cloud Services.

 

Here are a few of the benefits when working with the CloudSpan Marketplace:

  • Dedicated VoIP Solutions Specialists at your fingertips
  • Service Providers that are aligned with VoIP Supply’s trusted core values
  • Multiple providers to fit a range of different customer deployments
  • One stop solution for Service and Hardware at VoIP Supply

 

Dedicated VoIP Solution Specialists

Our VoIP Solutions Specialists are educated on multiple service providers to make sure each and every customer is paired correctly. We are confident each and every customer is getting everything they want and only paying for exactly what they need.





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Is Hosted Service Right For You?

Along with all types of call features, remote worker attributes and admin features each service provider we are working with offers the option of SIP trunking or Hosted Service for our customers. A hosted solution takes all the burden off of you, the customer. Let the service provider handle setup, troubleshooting and minimal hardware requirements in your office.

Internet Phone Lines

Also known as SIP Trunks, this could be a solution option for you. These are best suited for someone that would like responsibility for all aspects of their phone system. We suggest this solution for offices with a well versed and sizable IT staff.

 

Contact Us Today

Feel free to give us a call today at 800.305.1427 or email us directly at [email protected]

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The bridge that spans from your business to the cloud!

VoIP Supply’s Customer Experience Keeps Improving with New Interactive Demo Lab

September 22, 2015 by Jeff Quinn

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VoIP Supply is continually growing and striving to make the customer experience better. We wanted to share with you our newest addition to our customer satisfaction tool kit.

The Customer Always Comes First

We have created an interactive demo lab for use by our sales team, tech support team and any customers who would like to visit. We have all types of equipment in our lab from VoIP Headsets, VoIP Phones, IP Paging equipment and also multiple types of IP PBX Appliances.

Check out the video created by our new Video Production Manager, Stephen Lopian.

Our custom tech table was built locally specifically for our Interactive Lab at VoIP Supply.

Tech Support can troubleshoot better than ever

It is great for our tech support team to handle any issues or questions regarding products our customers have. The team is able to mimic your situation here in our lab and create a solution for you correctly and more quickly. It greatly helps troubleshooting for us and creates a better experience for our customers.

Better Pre-Sales Support

For the sales team, it allows them to be hands on with the products. For example, if you’re curious about a certain conference phones microphone range we can give you a call from the model you’re interested in and show you exactly what you’re getting.

Come Visit Us!

We are opening our doors to the public. If you ever find yourself in Buffalo, NY feel free to stop in and check out all of our VoIP products. Just be ready if you’re challenged by our Founder and CEO, Benjamin Sayers, to a game of ping pong in our upstairs lounge!

VoIP Q&A: Cabling Help, Plantronics EHS Cable for Grandstream Phones, and How to Setup PBX with Remote Extensions

September 18, 2015 by Nathan Miloszewski

VoIP Supply Q and A

Our tech support team here at VoIP Supply offers great pre- and post-sale support plus provisioning, consultations, and configuration and installation help.

We get a lot of VoIP hardware and software questions and realized that these solutions should be shared with everyone.

Here now are our top three (real) questions and answers from this past week (from VoIP users just like you).

Need Help with an Installation? We Can Recommend an IT Cabling Company in Your Area

Q: [Customer just bought several new phones from VoIP Supply] For connecting to the network, do they need a hard Ethernet cord connected? Just trying to figure out where we can actually put the phones since our modem is up in the front office as well as our two computers, but we used to have two phones in the back for employees to utilize.

A: Yes, they will need wired Ethernet (Cat5, Cat5e, or Cat6) connections.

You can setup your VoIP phones just about anywhere in your office. But, cabling is not the most fun job so if you get stuck, let us know and we can probably recommend an IT company that does cabling in your area.

Which Plantronics EHS Cable for Grandstream VoIP Phones?

Q: The phones that we’re using are the Grandstream GXP2140 and Grandstream GXP2130. When considering a Plantronics Savi W745 headset, what is the correct EHS cable to purchase with it?

A: What you’ll need for those Grandstream phones paired with the Savi W745 wireless headset it the Plantronics APD-80.

Plantronics EHS cable for Grandstream VoIP phones

How to Setup PBX with Remote Extensions?

Q: My business is based in the US and I want to bring analog lines into a PBX locally and then forward those calls to remote extensions overseas. Can this be done with an Elastix appliance or any other solution you have?

A: Yes, it can be done with any VoIP system with VoIP phones. The PBX doesn’t care what IP address the phones are registering from, or if that IP address is local or in another country.

It will send calls to phones on the same LAN, remote phones located throughout the US, or remote phones located around the world, all exactly the same.

They should be warned, however, that the quality of the connection in the foreign country could cause audio quality problems. But technically, there is nothing unusual about this setup.

That’s all for this week, stay tuned for next week’s VoIP Q & A.

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