If you are looking for an entry level model that provides both comprehensive features and simplicity of routing calls over the Internet, the Panasonic TGP600 Cordless DECT Phone Solution is just what you need.

High Quality, Wideband Voice Services and Noise Reduction

The TGP 600 includes a base station unit and a top of the line SIP cordless handset (with charging station). It gives  you a complete SIP solution at a very reasonable price. Equipped with high quality, wideband voice service and noise cancellation, the TGP600 ensures users a seamless and superior communication experience.

Expendable With Up To Eight Panasonic Cordless and Desktop DECT Phones

Worried about adding more SIP lines in the future? Not a problem! The TGP600 is expandable with up to eight Panasonic phones. You can mix and match any Panasonic Cordless and Desktop DECT phones in any combination you want to meet your business needs, significantly reducing the costs of additional wiring.

That’s Not All…

The Panasonic TGP600 also provides a variety of user-friendly features to meet your special requirements. Here are just some of the great features you can expect from the TGP600:

• Capacity of up to 8 concurrent calls
• Phone book of up to 500 contacts
• 1.8 inch, 65,000 color TFT display
• Nearly 200 hours of standby and up to 11 hours of talk time
• 3 way calling

Where Can I Find It?

The Panasonic TGP600 Cordless DECT phone system is currently on backorder but you can preorder your phones at VoIP Supply online store today! The estimated ship date is May, 27th, 2016.

If you would like more information about the Panasonic TGP600, please contact us today at 1-800-398-VoIP or email at [email protected]. Our VoIP experts will be happy to assist you with any question you may have.

VoIP, or Voice Over Internet Protocol, has been steadily replacing traditional communications since 2004. VoIP is where calls are made through the internet versus using analog phone lines to route the calls. It is similar to the way Skype makes video calls, or the way Facebook allows you to make calls through its Messenger Application.

Since making calls through the internet is less expensive and users can enjoy many enterprise level features through VoIP, analog lines are being replaced by hosted or on premise VoIP solutions across many residential and business settings.

There are major differences between an On-Premise solution and a Hosted VoIP Solution, and their initial costs are very different, but overall they both can offer cost savings ranging from 50% to 70% in the long run. The amount of savings is different on a case by case basis, but 99.99% of customers witness a decrease in their phone expenses after switching to VoIP.

Let’s first sum up why VoIP is a less expensive option over a traditional phone system:

1.  VoIP takes advantage of the existing technology businesses already have, the Internet. In contrast, traditional telephone systems require that the business be wired with telephone lines. The customer would then incur the installation expense of the telephone company through their monthly bill. If a business is already equipped with a traditional phone system, chances are that the monthly bill is higher than what you would pay a VoIP provider.
2. VoIP allows for users to call anywhere, even internationally, for way less than a regular telephone call. Users can make international calls at local rates because when you dial an international call, VoIP technology initiates the call within that country so that the call is made “locally” and you are paying their local rate.
3. VoIP is also a less expensive option because the quality of a VoIP call does not surpass the quality of a call through a regular telephone line. Since VoIP calls are sent through the Internet connection, if the internet connection is poor, it will in turn hinder the call quality. That being said, there are thousands of businesses and large corporations that use VoIP as their main telephony solution and it has proven to be an effective method of communication.

Now that we’ve discussed why VoIP is a better option, let’s get into the two types of VoIP solutions that are available.

On-Premise VoIP

An On-Premise VoIP solution is where you have all the phone system hardware required to run VoIP right on your site (Servers, switches, phones.) Having access to your equipment provides ease of scalability and migration and offers great flexibility when it comes to adding lines and routing calls. When selecting this option, it is best and recommended to have someone who has a working knowledge in VoIP.

The main thing about switching to an on site VoIP solution is that the startup costs are significantly higher than a hosted solution. With this option you must purchase the hardware. The system would also need to be maintained periodically, so although a dedicated IT person isn’t necessary after the initial installation, it is recommended, especially if you are planning on making continuous changes to the system.

One of the benefits of an on site solution is that the hardware is yours to keep and can be great investment for your business. Equipment can range anywhere from the low hundreds all the way up to six figures depending on the size of the deployment. Moreover, an on site solution comes with low monthly rate, allowing you to save money on your communications that can utilize to improve another aspect of your business.

Let Our VoIP Solutions Specialists pair you with the best VoIP Solution. Please submit the form below if you are interested:

Hosted VoIP Solution

A Hosted VoIP solution is where everything is taken care of for you off premise “in the cloud” by a third party company. You pay the Cloud System Provider a monthly fee for using their VoIP services, but the upfront expense of buying the equipment is eliminated. You simply house your phones and any maintenance or upgrade is taken care of by the provider.

For both Hosted and On-premise solutions, you do not have to purchase VoIP phones, per say, you are able to keep your existing infrastructure and use adapters to give service to your existing analog phones. You can find a small adapter for $40. If you choose to purchase IP phones, they range anywhere from $50 to $700 for high end models.

Deciding on an On-Premise or Hosted solution is a decision that calls for careful consideration because 1. An On-Prem solution requires an upfront expense, and 2. Hosted seats for a Hosted solution run around $20 a seat. For large businesses or enterprises, paying $20 a seat for a Hosted solution may not be cost-effective, so here an On-Prem solution makes more sense. However, for small-medium-business (SMB’s), a Hosted solution could be a great fit because they may not have the initial capital necessary to purchase hardware for an On-site solution, but they can afford to pay a low monthly fee for the number of seats that they need.

So there you have it, VoIP is an amazing technology that is cheaper than regular landlines and that many individuals and businesses have already began to take advantage of. VoIP telephony is highly customizable and offers many features.

The benefits of a VoIP system are endless and the cost savings are real. VoIP can be implemented on many different settings and platforms. To find out more about the benefits of VoIP when implemented in a school system check out 5 Benefits of VoIP Phone Systems in Schools.

Feel free to give our Solution Experts a call at 1-800-398-VoIP if you are wanting to find out more about how you can save money by using a VoIP system. The cost savings vary on a case by case basis, so give us a call and we can personalize your situation and let you know how much you can save!

As we all know, Unified Communication (UC) is an inevitable part of our business and personal lives every day. Given the wide scope of UC, we are able to communicate almost anytime, anywhere using a variety of devices; however, there are some UC blunders that we should avoid to make the most efficient communication.

Six Stepping Stones to Efficient Communication

1.USE APPROPRIATE FORM OF COMMUNICATION

Using the right form of communication could save time and reduce confusions. Here are some suggestions:

• Instant Chat: Informal, short things that you need an answer on as soon as possible.
• Email: Formal, longer and more complex issues that you would want to check back on.
• Video conferencing: Big topics that need a group discussion and brainstorming. See great conference solutions here.

2.PAY ATTENTION TO THE STATUS INDICATORS

Checking the status indicators before reaching out can help you avoid interruption and missed/ ignored messages. Be sure to utilize the presence indicators to make sure the people you are trying to communicate with are available. If they are busy, try email instead of instant messages or calls.

3.BE AS FORMAL AS YOU WOULD BE IN PERSON

Unified communication has made business communication as easy as chatting with a friend; however, if the person on the other end is communicating for business, be sure to have proper attire. A great rule of thumb is to always be as formal as you would be, if you were meeting in person.

4.BE BRIEF

Time is money. Be concise to conquer information overload issues in this Internet era. Always remember that business communication is not personal chatting.

5.TEST BEFORE THE MEETING STARTS

Testing before you initiate a conference is a good way to avoid technical issues. Make sure you have all the equipment you need to have smooth communication such as VoIP phones, headsets, speakerphone.

VoIP Supply Marketplace is the one-stop-shop to pair you with the best VoIP service provider and hardware needs. Contact us today at 800-305-1427 for a free consultation.

6. CLEAR UNRELATED MATERIAL ON SCREEN SHARE

Screen share allows your audience to see the same screen you are looking at simultaneously. Before you share you screen, be sure to close out or hide other UC applications, browser windows and programs so they won’t distract or interrupt the meeting.

Unified Communication is meant to enhance your work productivity and efficiency not to slow you down. Using it responsibly and properly is the key to enjoy the benefits that UC brings.

Contact centers are a large source of untapped revenue and future stability. Because they form very specific kinds of cultures, contact centers also present challenges not usually seen elsewhere in the organization.

The proactive management of cultures is often avoided because it is seen as a difficult and even dangerous long-term endeavor. This does not have to be the case. In fact, proper management of a culture increases the likelihood of business success and can have rewarding effects on employee satisfaction and engagement.

Because we often disregard the untapped power inherent in our customer relationships, contact centers are often seen as necessary inconveniences in the ongoing effort to increase sales and growth. In reality, contact centers are the window through which our customers can see, judge and consider a personal relationship with our brand- the holy grail of any business.

Such brand affinity only comes from consistent customer experiences, over tune. This consistency cannot be efficiently managed at the individual CSR level. Instead it must be the product of a “responsive way of being” in the organization. It starts with management’s taking responsibility for the culture, rather than seeing it as something separate from them or beyond their control.

Proactive management of the contact center culture can create the space for a “responsive way of being” culture, to maximize profitability, increase loyalty and repurchase rates while reducing costs in operations. To do that, you have to understand your contact center’s cultural dynamics- and the social norms and cultural qualities that contribute to it. It requires clarity of corporate purpose, as well. And insight into your employee’ strengths and weaknesses.

Effecting a corporate culture shift isn’t easy. But the rewards can be significant. To learn more, click here for a copy of the white paper, 10 Consideration for Successful Corporate Culture Shifts in Contact Centers.

Yealink is excited to announce it’s second installment of a cordless DECT phone solution with the Yealink W56P. The first generation of DECT phones from Yealink were the W52P and W52H, which were well received in the VoIP community.

Compatible with Yealink W52P Units

Yealink wanted to make sure there was full compatibility with all their products and continued this trend with the addition of the W56P. The W56P handsets are fully compatible with the W52H base stations. What this means if you already have a Yealink W52P with base station configured to your business phone system, the W56P will work seamlessly with your older handsets.

Unprecedented Battery Performance

One big differentiator between the Yealink W52P cordless handset and the W56P is the battery performance. Yealink has tested these phone under conditions that are typical of extensive use throughout the day. Some of the features and functions of the handset and battery are:

 
The Yealink W56P is ideal for the user who needs to be reached when they are away from their desk phone. This Wireless DECT phone can be used in such settings as catering facilities and hospitals.

Yealink W56P Availability

The Yealink W56P is set to be formally launched on April 20th with expected ship dates around the same time period.

Whether you are enterprise users, systems integrators, or resellers, the upcoming 2016 Sangoma Technologies Roadshow is the event that you won’t want to miss! Sangoma Technologies and VoIP Supply are hosting a free training on April 20th. Join our industry experts as they discuss and explore the advantages of the new alliance between FreePBX and Sangoma.

The training will be held on Wednesday April 20th at Holiday Inn and Suites Chicago Downtown from 1:00 pm to 6:00 pm. Free to attend, but space is limited so please register your seats early! Click here for event details.

How Can I Benefit From The Training?

• Learn how to leverage the Sangoma Partner Program to increase your bottom line.
• Experience Sangoma’s latest and greatest products and technologies, including the recently launched Sangoma s300, s500, and s700 Phones, through live demonstrations.
• Get up to speed on the latest developments in our unified communications solutions, including FreePBX, PBXact, SIPStation, FAXStation, and the new Zulu UC.
• Connect with Sangoma representatives and share your ideas.
• Network with other IT and telephony professionals during a complimentary happy hour with drinks and appetizers.
• Have a chance to win a new Sangoma s500 or s700 phone!

Questions?

To have more information about 2016 Sangoma Roadshow, please contact us at 1-800-398-VoIP or email at [email protected]. We will be happy to assist you with any questions you may have.

SIP Proxy Server, or sometimes called SIP Proxy or SIP Server, acts like intermediary or facilitator among SIP devices assisting point-to-point communication from picking up to dropping of calls. However, SIP Proxy’s job is more than just a go-between.

To make it easier to understand, we can think of SIP Proxy Server as a phone call manager and security guard. Now, let’s learn what its duty is in each role.

Phone Call Manager

• Assist call processing in the SIP network to set up calls between SIP devices and implement provider call-routing policies.
• Control call rules such as arranging simultaneous or sequential phone rings and the time length before the call being transferred to another destination like voice mailbox or another extension.
• In some circumstance, a SIP Proxy Server even interprets or rewrites certain parts of the request messages before forwarding them.

Security Guard

• Grant or deny access to a network resource. A SIP Proxy Server first ensures that a user is the correct person and then based on that, it determines the user’s identity and authorizes the user to access various resources.
• Enhance network security. For example: A SIP Proxy Server checks the caller’s identity and credit before the caller can connect to a destination that costs money such as PSTN network or foreign locations.

Two Types of SIP Proxy Servers

Based on how the SIP Proxy Servers handle the information they receive, there are two main types of SIP Proxy Server performing different functions to fit users’ needs in different situations.

Stateless Proxy Server

Stateless Proxy Servers simply pass along the messages they receive to the assigned destination. They don’t store any information of the call and transaction.

Since they don’t need to spend the extra time and energy to remember the SIP requests and messages that they have forwarded, Stateless Proxy Servers usually work very fast and efficient. Therefore, Stateless Proxy Server works well for network hubs.

Stateful Proxy Server

Stateful Proxy Servers, on the other hand, track everything from SIP requests, messages, to responses. This function allows you to restore the information you need in the future and also retransmit the request if the servers haven’t received a response they were waiting for.

More Questions?

Do you have more questions about SIP Proxy Servers? Please utilize the comment box below or give our VoIP experts a call today at (866) 582-8591 or email at [email protected]. We will be thrilled to hear from you and happy to assist you with any VoIP questions.