The folks at Grandstream never seem to rest. They’re always innovating, improving, and releasing new products. Whether it’s network switches, VoIP phones, WiFi phones, or even wireless access points, the ability to take your business to the next level has never been easier with Grandstream.
In our latest joint webinar, we’ll discuss the many integrating and networking solutions from Grandstream and how you can use them to develop a cost-effective plan to seamlessly unify all of your business communications.
Watch now, and let us know how you plan to utilize Grandstream for your next office upgrade, or project!
Keeping your Patton Communications device up to date with the latest operating system (OS) is essential to ensure optimal performance, security, and access to new features. In this blog post, we will provide you with a comprehensive step-by-step guide on how to update the OS on your Patton Communications device. Follow these instructions carefully to ensure a smooth and successful update process.
Step 1: Gather the Required Materials
Before starting the OS update process, make sure you have the necessary materials ready. This typically includes a computer or laptop, an Ethernet cable, and access to the internet. Additionally, ensure you have the latest OS firmware file from Patton Communications’ official website or the support portal.
Step 2: Connect to Your Patton Communications Device
Connect your computer or laptop to the Patton Communications device using an Ethernet cable. Make sure both devices are powered on and connected to the same local network.
Step 3: Access the Deviceās Web Interface
Open a web browser on your computer and enter the IP address of your Patton Communications device. This will take you to the device’s web interface, where you can access its configuration settings.
Step 4: Log In to the Web Interface
Enter the appropriate credentials to log in to the web interface of your Patton Communications device. If you haven’t changed the default username and password, consult the device’s documentation for the correct login information.
Step 5: Navigate to the Firmware Upgrade Section
Once logged in, locate the firmware upgrade section within the web interface. This section may vary depending on the model and firmware version of your Patton Communications device. Look for options such as “Firmware Upgrade” or “Software Update.”
Step 6: Upload and Install the New OS Firmware
In the firmware upgrade section, locate the option to browse and upload the new OS firmware file you previously downloaded. Select the file and initiate the upgrade process. Follow any on-screen prompts or instructions provided by the web interface.
Step 7: Monitor the Update Progress
The OS update process may take some time, depending on the size of the firmware file and the device’s processing capabilities. While the update is in progress, monitor the web interface for any progress indicators, notifications, or completion messages.
Step 8: Reboot and Verify the Update
Once the update process is complete, the Patton Communications device will usually prompt you to reboot. Follow the instructions to reboot the device. After the reboot, log back in to the web interface and navigate to the system information section to verify that the OS update was successful.
Updating the OS on your Patton Communications device is a crucial maintenance task to ensure optimal performance and security. By following the step-by-step guide outlined in this blog post, you can confidently update your device’s OS firmware, keeping it up-to-date with the latest features and enhancements. Remember to always refer to the device’s documentation and official support resources for specific instructions related to your model and firmware version. Keep your Patton Communications device running smoothly by regularly checking for OS updates and applying them in a timely manner. If you have any questions or comments please feel free to leave them below, give us a call at 1-800-398-8647, or visit our website at www.voipsupply.com.
Some of your favorite brands are launching new products and VoIP Supply has the latest news, updates, and in-stock items for you! Letās give you an update on the latest VoIP hardware products!
The Grandstream GWN7661 Wi-Fi 6 Access Point
Elevate your connectivity with the GWN7661 in-wall access point from Grandstream, for unparalleled Wi-Fi 6 performance. Ideal for businesses, offices, hotels, and more, this sleek AP seamlessly enhances your network. Experience easy integration with Grandstream’s Wi-Fi-capable IP phones for reliable voice-over-Wi-Fi. Upgrade your wireless network with the GWN7661 for exceptional performance and hassle-free installation.
Key Features Include:
GWN Cloud offers unlimited AP management
Supports up to 500+ concurrent Wi-Fi client devices
Dual-band 2X2:2 MU-MMO with DL/UL OFDMA technology
1.77 Gbps wireless throughput and 4X Gigabit wireline ports
Sangoma Vega Digital Gateways
Sangoma Vega Gateways offer flexible functionality by connecting traditional analog phone systems with VoIP networks. They support both North American and European standards, reducing phone communication costs for businesses by routing inter-site calls over their preferred IP network.
Coming Soon! Multi-WAN Gigabit VPN Routers From Grandstream
Introducing the latest addition to Grandstream and their line of unified communications and networking solutions, the GWN7001, GWN7002, and GWN7003 Multi-WAN Gigabit VPN routers. Perfect for small-to-medium businesses, retail, education, hospitality, healthcare, and more, the GWN7001 and GWN7002 are the ultimate solution for your networking needs.
Powerful Security Protection & Can Be Utilized w/ Multiple Locations
Easy-to-Use Network Management Tools
The Ability to Create Comprehensive Wired, Wireless, & VPN Networks
And More – This Line From Grandstream is the Ultimate Solution!
If you have any questions or thoughts about the products shared with you in this post, please feel free to leave a comment below, give us a call at 1-800-398-8647, or visit our website at www.voipsupply.com.
When it comes to communication and audio solutions, Jabra has established itself as a leading brand. Their headsets are renowned for their exceptional quality, innovative features, and user-centric design. In this blog post, we’ll delve into some fascinating features of Jabra headsets that you may not be aware of. Get ready to be amazed by the cutting-edge technologies and functionalities that make Jabra headsets stand out from the crowd.
Imagine seamlessly transferring a call from your desk phone to your mobile device without interrupting the conversation. Jabra headsets make it possible with their intelligent call transfer feature. With a simple touch of a button, you can transfer ongoing calls between different devices, ensuring continuity and flexibility throughout your workday. Say goodbye to call disruptions and hello to uninterrupted conversations, even when you’re on the move.
Voice Assistant Integration:
Jabra headsets are designed to integrate seamlessly with popular voice assistants such as Amazon Alexa, Google Assistant, and Siri. This integration allows you to control your headset using voice commands, making your hands-free experience even more convenient. From managing calls and playing music to accessing your calendar and sending messages, Jabra headsets make interacting with your voice assistant effortless and efficient.
Advanced HearThrough Technology:
Stay connected with your surroundings while wearing your headset, thanks to Jabra’s HearThrough technology. This feature intelligently filters ambient sounds, allowing you to hear important announcements, colleagues, or any other external sounds without needing to remove your headset. Whether you’re in a collaborative office environment or need to remain aware of your surroundings, Jabra headsets with HearThrough provide a safe and immersive audio experience.
Personalized Sound with Jabra Sound+:
Jabra Sound+ is a powerful companion app that enhances your headset experience by offering personalized sound settings. This app allows you to customize your audio preferences, adjust equalizer settings, and even perform hearing tests to optimize your audio experience. Whether you’re an audiophile or simply want the best sound quality for your calls and media, Jabra Sound+ empowers you to tailor your headset’s sound to your unique preferences.
Jabra headsets are not just ordinary audio devices; they are packed with remarkable features that redefine the way we communicate and collaborate. From cutting-edge noise cancellation and intelligent call transfer to voice assistant integration and personalized sound, Jabra continues to push the boundaries of headset technology. Explore the world of Jabra headsets, and discover how these remarkable devices can elevate your audio experience to new heights.
If you have any comments or questions on Jabra headsets or their features please leave a comment below, give us a call at 1-800-398-8647, or visit our website at www.voipsupply.com.
Keeping your Grandstream device up-to-date with the latest firmware is crucial for optimal performance, enhanced security, and access to new features. Firmware updates often bring bug fixes, stability improvements, and compatibility enhancements. In this blog post, we will provide you with a step-by-step guide on how to update the firmware on your Grandstream device, ensuring that you can make the most out of your communication equipment.
Step 1: Identify Your Device and Firmware Version
Start by identifying your specific Grandstream device model and its current firmware version. This information can typically be found in the deviceās web configuration interface. Take note of the firmware version as it will be used in the subsequent steps.
Step 2: Download the Latest Firmware Version
Visit the Grandstream website or the official support page to download the latest firmware for your device model. Ensure that you download the correct firmware version that corresponds to your deviceās model and existing firmware version. Save the firmware file to your computer for easy access.
Step 3: Access the Deviceās Web Configuration Interface
Open a web browser and enter the IP address of your Grandstream device to access its web configuration interface. Enter the deviceās username and password to log in. If you have not changed the default credentials, refer to the deviceās user manual or consult the Grandstream support resources for assistance.
Step 4: Navigate to the Firmware Upgrade Section
Once logged in, navigate to the firmware upgrade section within the deviceās web configuration interface. This section is typically found under the āMaintenanceā or āUpgradeā menu. Consult the deviceās user manual or the support resources if you are having trouble locating it.
Step 5: Upload and Install the Firmware
In the firmware upgrade section, locate the option to upload the firmware file. Click on the āBrowseā or āChoose Fileā button and select the firmware file you downloaded earlier. Once selected, click on the āUpgradeā or āApplyā button to start the firmware upgrade process. Allow the device some time to complete the installation.
Step 6: Verify the Firmware Update
After the firmware update process is complete, the device will reboot. Once the device has rebooted, log back into the web configuration interface and navigate to the device information section. Verify that the firmware version displayed matches the newly updated firmware version.
By following this step-by-step guide, you can easily update the firmware on your Grandstream device. Keeping your device up-to-date ensures optimal performance, enhanced security, and access to new features. Remember to always refer to the device’s user manual and consult Grandstream support resources for any specific instructions or troubleshooting steps related to your device model. Stay updated and enjoy the full potential of your Grandstream communication equipment.
As always, if you have any questions or require our assistance you can give us a call at 1-800-398-8647 or visit our website at www.voipsupply.com. If you have any additional comments, feel free to leave them below!
Have you ever been that person that is having a conversation in a noisy or loud room and out of nowhere, the noise stops and youāre YELLING? I think we have all been there. Well CyberData has created a Smart Speaker that solves that problem!
Clear and effective communication is vital in various settings, from offices and schools to industrial environments. CyberData’s 011394 Talk-back Speaker is a powerful tool that combines audio clarity, durability, and versatility to transform the way we communicate. This speaker can adjust its volume based on background noise with its Smart features. The louder an area is, the louder the speaker gets and if the noise level drops, so does the volume of the speaker.
Other key features include:
Exceptional Audio Quality: The CyberData 011394 Talk-back Speaker delivers crystal-clear audio, ensuring that every message and announcement is heard with utmost clarity. With its high-quality, wideband audio, this speaker enables effective communication even in noisy environments, ensuring that every word is understood by the intended audience. This feature is particularly beneficial in settings such as classrooms, warehouses, and manufacturing facilities.
Talk-back Capability: The Talk-back feature of the CyberData 011394 Talk-back Speaker allows for two-way communication, enabling efficient and interactive conversations. This functionality is particularly useful in scenarios where real-time communication is necessary, such as visitor management systems, security checkpoints, or customer service kiosks. The ability to respond and provide instant feedback enhances productivity, customer satisfaction, and overall communication effectiveness.
Sturdy and Weatherproof Design: Built to withstand challenging environments, the CyberData 011394 Talk-back Speaker features a rugged and weatherproof design. It is designed to endure harsh conditions, including extreme temperatures, dust, and moisture, making it suitable for both indoor and outdoor installations. The durable construction ensures reliable performance and longevity, even in demanding settings such as parking lots, manufacturing plants, or outdoor public spaces.
SIP Compatibility: The CyberData 011394 Talk-back Speaker is SIP-compatible, allowing seamless integration with existing IP-based communication systems. This compatibility enables easy deployment and integration within various communication infrastructures, ensuring that organizations can leverage their existing VoIP networks. The SIP protocol also provides enhanced security, scalability, and interoperability, making it an ideal choice for businesses of all sizes.
Easy Installation and Configuration: Setting up the CyberData 011394 Talk-back Speaker is a hassle-free process. With its Power over Ethernet (PoE) support, a single network cable is sufficient for both power and data connectivity, eliminating the need for additional wiring. The speaker can be easily configured through a web-based interface, enabling quick customization of settings such as volume levels, voice quality, and security parameters. This user-friendly setup process ensures a smooth implementation experience.
The CyberData 011394 Talk-back Speaker is a powerful communication solution that offers exceptional audio quality, versatile talkback capability, robust construction, SIP compatibility, and easy installation. With its impressive features, this speaker is well-suited for a wide range of applications, including educational institutions, industrial facilities, public spaces, and more. By incorporating the CyberData 011394 Talk-back Speaker into your communication infrastructure, you can enhance collaboration, improve safety and security measures, and elevate overall communication effectiveness. Embrace the future of communication with the CyberData 011394 Talk-back Speaker and unlock its transformative impact on your organization.
If you have any questions or comments feel free to leave them below! Additionally, you can always visit our website at www.voipsupply.com or give us a call at 1-800-398-8647!
In our latest episode of SIP Chats, our good friend Simon Bradbrook returns to the show to deliver some exciting news on Snom’s new M500 Series of DECT phones! Watch now and get all of your questions answered about this new and exciting series of phones that is sure to increase mobility and productivity for you and your business!
To enable call functionality, the Snom M55 SIP DECT Handset requires registration to the base station. Upon initial power-up, the handset will automatically attempt to register to the base station. Successful auto-registration relies on either configuring the M500 file with the handset’s IPEI or inputting the IPEI on the Primary base station’s WebUI.
Below are the steps to Auto-Register your M55 SIP Headset to the M500 Base Station:
Ā Make sure the base station is connected to power and the network. (Donāt laugh haha people actually forget to do this!!)
If the handset is displaying the following screen:
Wait for the handset to auto-register.
If the IPEI has not been set up in the configuration file (provisioned), or the auto-registration is taking too long, press Cancel.
If the handset is displaying the following screen:
Press Reg. The handset displays the āRegister viaā menu.
Press or to scroll to Auto reg or IPEI input, and press Sel.
Wait for the handset to auto-register.
If auto-registration is taking too long, press Cancel.
If Registration is Successful (YEAH!):
The handset beeps and displays āHandset registeredā, and then displays the idle screen.
If registration fails, donāt panic just yet… you can try these steps:
The handset displays āRegistration failedā.
Press OK. The handset displays āDevice not registered to base station.ā
Press IPEI to display the handsetās IPEI and serial number. Give these numbers to your phone administrator.
Press Back.
If the auto-registration doesnāt work, you can try to Manually register the device via the LINK key on base station or you can Manually register via the Web UI. These two options are a little more involved, but can be done by following a couple different steps. If you need assistance with the manual configuration, leave a comment below and we can provide you with some additional information.
Get your monthly dose of VoIP News now with our June VoIP News Update! This month, we cover some exciting new releases from Grandstream and Poly! Learn everything you need to know about Grandstreams new GWN7000 Series! Including the GWN7001, GWN7002, and GWN 7003.
We’ll also take a deep dive into two brand-new releases from our friends at Poly! Get to know the new Voyager Surround 80 headset. This headset is not only a feature-rich replacement for the Voyager 8200, but it is also available in UC & Microsoft Teams versions! On top of this exciting new headset is Poly’s new videobar, the X52! Never has all-in-one video conferencing been this simple to use!
Have you already gotten your hands on any of these new products? If so, let us know what you think in the comments!
Let’s face it, managing calls can be a nightmare for businesses. But fear not, Yealink IP Phones have got your back! With their seamless call transfer feature, you can ensure smooth communication and provide exceptional customer service. So, let’s dive into our blog and learn how to boost your productivity and streamline your communication workflow with Yealink IP Phones.
Step 1: Initiating the Call Transfer: When you receive a call that needs to be transferred, follow these steps:
Press the “Transfer” or “Trn” soft key on your Yealink IP Phone. This action will put the caller on hold.
Step 2: Choose the Transfer Destination: Next, you need to determine where you want to transfer the call:
Enter the extension number of the person to whom you want to transfer the call. Alternatively, you can use the phone’s directory or call history to select the desired recipient.
Step 3: Announcing the Transfer (Optional): Before completing the transfer, you may want to announce the call to the recipient:
If you wish to speak to the recipient before transferring the call, press the “Announce” or “Talk” soft key.
Wait for the recipient to answer, and have a brief conversation to explain the nature of the call transfer.
Step 4: Completing the Transfer: Once you’re ready to transfer the call, proceed with these steps:
Press the “Transfer” or “Trn” soft key again. This will instantly transfer the call to the chosen recipient.
Hang up your phone to disconnect from the call entirely.
Step 5: Transfer to Voicemail (Optional): If the intended recipient is unavailable, you have the option to transfer the call to their voicemail:
Instead of hanging up after step 4, stay on the line and listen for the recipient’s voicemail prompt.
Press the “Transfer” or “Trn” soft key one more time to send the call directly to voicemail.
Use the phone’s directory or speed dial feature to quickly access frequently contacted colleagues or departments during call transfers.
If your phone supports it, take advantage of the attended transfer feature, which allows you to consult with the recipient before completing the transfer.
Explore advanced call transfer settings in your phone’s configuration, such as configuring transfer rules or customizing transfer behavior to meet your specific needs.
Efficient call management is vital for businesses, and the ability to transfer calls seamlessly plays a significant role in delivering exceptional customer experiences. By following the step-by-step guide outlined above, you can master call transfers on your Yealink IP Phone. Empower your team with this valuable skill and optimize your communication workflow for increased productivity and improved customer satisfaction. Remember, each Yealink IP Phone model may have slight variations in the user interface and soft key labels. If you have questions or suggestions, let us know by visiting www.voipsupply.com or give us a call at 1-800-398-8647!
or 
to scroll to Auto reg or IPEI input, and press Sel.
