Polycom RealConnect: One Click Connection to Skype for Business

June 8, 2016 by Ying-Hui Chen

Polycom RealConnect for Skype for Business is a pioneer technology that integrates multiple video systems. It has been continuously simplifying and innovating new features to give users a seamless communication experience.

One of the RealConnect’s features is One Touch Join, which brings all video meeting attendees together through click to join across devices. Both Skype for Business users and participants using different video vendors can connect to video calls with just a simple click.

Any device.

One click.

One meeting.

With this feature, there’s no need to learn complicated dialing codes and various platforms, which means saving more time and energy to put back to business development!

Learn more about One Touch Join.

How VoIP Helps Your Business Go Green and Increase Savings

by Ying-Hui Chen

As the first certified B Corporation in Western New York and in the telecommunications industry, we are dedicated to being a sustainable business that minimizes negative impacts on the environment.

Many of you may think it’s expensive to go green; the truth is, there are a lot of inexpensive, easy ways to do so. What’s even better is that you might be able to save some money from doing that! Let’s learn how VoIP can help your business go green and increase savings.

#1 Refurbished VoIP Phones keep old phones out of landfills

Refurbished phones reuse resources and keep old phones out of landfills. With VoIP Supply Refresh product line, you can easily go green and reduce VoIP cost without sacrificing quality. Our Refresh Phones have undergone through an exhaustive 10 step reconditioning process to ensure that the refreshed phones are functioning as if they were brand new.

If you are just about to get rid of some used and excess VoIP equipment, you can also utilize our Reclaim Equipment Buyback Program to sell off your VoIP equipment and receive fair market value.

#2 Efficient communication reduces paper waste and chemical release

Unified Communication integrates and synchronizes a variety of communication services such as instant message, email, audio and video conferencing, and other applications. With integrated communications, we minimize the needs of printing paper and complicated wiring system that may release chemicals back to the soil.

#3 Remote working reduces energy consumption

VoIP systems have a lot of features like video conferencing and virtual extension that make it very easy to stay connected with your work no matter where you are; which means less commuting, less exhaust and carbon emissions, and higher efficiency as you can work almost anytime, anywhere.

VoIP is a great choice for Business looking to save more operating costs, travel costs, and energy while being eco-friendly sustainable corporations. For more information about VoIP system, please contact our VoIP solutions specialists at 1-800-398-VoIP or email at [email protected]

Locking the Keypad on the Snom D725

June 3, 2016 by Steve Lopian

Going on a vacation? Going to be out of the office all day?

Did you know that the Snom 700 model phone has a feature that allows you to lock your keypad? It’s very simple to use! All you have to do is push and hold the (…*) button on the keypad. Hold it down for a few seconds until a Lock icon appears on the phone’s screen.

Once the phone is locked, the keypad will be disabled. The phone will remain locked until you, of course, unlock it. To do this, you simply push and hold the (…*) button again. Once the phone is unlocked, you will be required to enter you Voicemail PIN. Once your Voicemail PIN is entered, everything will be set back to normal and you can get back to work.

For more information on the Snom 700 line of phones, or anything else offered by Snom, please click here.

Why Do You Need a Fulfillment Solution?

June 2, 2016 by Ying-Hui Chen

Whether you are a large enterprise or a small startup, maximizing cash flow is usually a common, primary goal for your business. To achieve the goal, you would need to optimize your order management to set up seamless order flows and eliminate bottlenecks in the process. That’s where a fulfillment solution comes into play. FULFILLMNET

A fulfillment solution helps a business enhance operational efficiency and increase customer satisfaction through comprehensive planning. The process of building an order fulfillment system is very complex and time consuming as it generally involves choosing warehouses locations, reckoning the inventory turnaround times and provisioning services.

Professional companies specializing a fulfillment solutions can save you the hassle while providing you top-notch services and benefits to grow your business exponentially. With existing warehouses and logistics, fulfillment professionals are able to ensure you a seamless workflow from ordering to delivery, allowing you to lower operational costs, lower inventory and be more responsive, which lead you to your ultimate goal- increasing business cash flow.

VoIP Fulfillment by VoIP Supply

VoIP Supply has been successfully completing VoIP fulfillment for clients directly through our multiple warehouse locations in North America. Our VoIP fulfillment services include:

Products and configuration
Warehousing and logistics
Ordering and integration
Account management and support

Here are some of the benefits you can enjoy from our fulfillment solution:

Shorten turnaround times
Easy ordering and integration management
International presence
Sell excess equipment for a fair market value
Customized branding
Provisioning and professional services

Learn more about Fulfillment by VoIP Supply , please read: Fulfillment by VoIP Supply- What Makes Us Stand Out Against the Rest or visit our website.

If you are interested in learning more about our fulfillment solution, please contact our Channel Manager, Donald Stefanie at 716-213-6906 or email at [email protected], or simply fill out the from below and we will be assisting you with any question you may have.

VoIP Service Features: Voicemail to Text and IM & Presence

June 1, 2016 by Jeff Quinn

With the average employee always on the move and handling more each day, it is extremely beneficial to have features that make your day just a little bit easier.

No need to listen to a voicemail again

Do you check your voicemails regularly or does the flashing light on your phone never stop blinking? With the voicemail to text feature, you’re able to read a transcription of your voicemails on the go.

Now you have the ability to have valuable information saved in a text format so that you can reference back to it whenever you need to. You can also save valuable time by not listening to voicemails multiple times to catch details that you didn’t write down the first time.

Message your co-workers right from your desktop computer

Sometimes you just need a quick question answered that doesn’t warrant a full email or even a call. With an instant messaging service you’re able to quickly get your questions answers and resume to the task at hand.

You will save not only yourself time but your co-worker time too, creating a more efficient workplace environment!

Know when your co-workers are available

im and presence With the presence feature you know when you’re co-workers are available for a call at all times, instead of blindly transferring customers to them.

The presence feature allows you to know when a person is logged in and available. Don’t worry, if you have a deadline to hit and you can’t take calls, you can take advantage of the “busy” feature. This will show your co-workers that you are not available for a call and that they must take a message for you.

Features can increase workplace productivity

These features among many other features can begin to increase the efficiency of your workplace, which will create a more enjoyable environment for all employees. Check out more features of VoIP service within our CloudSpan MarketPlace.

How Do I Register Cisco Phones on Switchvox Device

by Ying-Hui Chen

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In previous Mom’s calling Q&A series, we have discussed: How Can I Pick Up Another Phone to Talk to the Same Call In? Today, we have more new real questions and answers from VoIP users just like you.

How Do I Register Cisco Phones on Switchvox Device?

Q: We just got a Switchvox from you guys and need a little guidance in getting these Cisco phones registered on the device. Can you help? Thanks!

A: Your Cisco phones will need to be manually provisioned via their web interfaces. Make sure you have an extension built prior so you can enter the SIP credentials to the phone. You can also contact Digium directly for support.

Generally, you will go to Setup-> Extensions -> Manage -> Create Extension, Select SIP phone, and fill out the parameters. It will auto generate a SIP password which should be found in either the “Other Manufacturers” or “Common Settings” tab. The extension and SIP password are the SIP credentials to enter in your SPA phones in its account settings. We can set up a support call to go through this if you would like to.

Stay Tuned

Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at 1-800-398-VoIP or at [email protected]

3 Steps to Get the Best VoIP Service Deal

May 31, 2016 by Ying-Hui Chen

After thoroughly evaluating the pros and cons, you finally decided to switch to a VoIP system. The next big question would be: How do I get the best VoIP deal from all the VoIP service providers?

Believe it or not, most buyers rushed into making a purchase decision and ended up realizing they could have saved a fortune with better quality product or service if they would have spent some time researching and comparing! Here we provide some tips to help ensure that you get the best VoIP service deal.

Step One: Approach multiple VoIP service providers

Contact multiple VoIP service providers from different sources and pick out at least five for further consideration. Possible sources include a referral from your friends or advertisements, contacting providers by phone, live chat, or filling out forms online.

One great, simple solution is to utilize our CloudSpan MarketPlace, a one stop shop for multiple service providers with the best service and products. Our VoIP solution specialists help customers winnow down the ideal solution to meet their business requirements, saving them money, time and energy. See more CloudSpan benefits here. Simply fill out the form below to consult with our VoIP specialists:

Step Two: Evaluate and compare the options

Once you have picked out the five or more potential options, be ready to discuss with each provider about their services and products to see if they can satisfy your needs. Meanwhile, record down the consideration factors on a spreadsheet so you can compare them side by side clearly.

Here’s a list of some key points to consider during your evaluation process:

Any upfront costs such as VoIP equipment or setup costs
Overall savings on the new system
Features to meet your requirements
Available technical support
Time length to switch to new service
Any good or bad user feedback
Other special business demands you may have

Step Three: Make a purchase decision

Every service provider has different pricing and features depending on customers’ business sizes and requirements. Review the comparison spreadsheet you have made and be prepared to negotiate with the providers based on the research you have down. The rule of thumb is don’t rush the decision making process. Give yourself enough time to think through and get the best deal among the options.

Now you are all set to start deploying the best VoIP deal and enjoy the benefits! If you encounter any issues or have questions when selecting a suitable VoIP service provider for your business, please contact our specialists at 1-800-398-VoIP or email at [email protected]. We will be happy to assist you with any VoIP questions.

VoIP Service Specialist– Steve Kruszynski

Email: [email protected]
Direct: 716-531-4269

VoIP Service Specialist– Edward Miller

Email: [email protected]
Direct: 716-531-4270

Make the Switch to ADTRAN’s NetVanta 1531/1531P Gigabit Switches

by Youleidy Vega

Do you want a switch that just works? A switch you can depend on to do what is supposed to do; no downtime, no hassles or headaches? ADTRAN’s NetVanta 1531/1531P is that switch.

adtran pic

The Adtran NetVanta 1531/1531P is one of the top recommended switches by VoIP Supply’s Senior Engineer Marc Spehalski. He has personally used Adtran switches for various deployments and knows by experience that ADTRAN’s line of NetVanta switches offer a full line of powerful Ethernet switching solutions that can complement the business needs of small-to-medium size businesses (SMB’s).

The NetVanta 1531/1531P provides the right feature set at a perfect price point for any small business or branch office. Features of the 1531 and 1531P include:

Advanced multi-layer switching
High-bandwidth capabilities
Enhanced Quality of Service features
Built-in Wi-Fi controller
Quiet, fan-less design
Desk/rack mountable

Check out the ADTRAN NetVanta 1531P Switch as Marc Spehalski unboxes it here:

ADTRAN NetVanta switches are great for either on-premise or hosted solutions. From VoIP, to Wi-Fi, to Gigabit-to-the-desktop and converged voice and data networks, with the ADTRAN NetVanta switches you are guaranteed to find the right fit for your business.

An ADTRAN NetVanta 1531/1531P switch can help your business by providing increased capacity with ten GigE ports. On the 1531P eight of those ports support Power over the Ethernet. Two additional ports can connect and power IP Phones, access points and network cameras.

NetVanta switches also have two added fiber ports for WAN connectivity or so that you can uplink to an aggregation switch. Moreover, ADTRAN switches are VoIP Ready, supporting QoS, LLDP/LLDP-MED and voice LANs (VLANs) for a fast VoIP deployment.

The NetVanta 1531 and 1531P are ready to work switches that offer flexible deployment options in a compact chassis. What’s even better is that with its fanless design, you can place the switch either on a desktop or in any small space via a wall mount and the switch will operate so quietly that you’ll probably take a second look to make sure it is running! But no worries, it will be.

Skype For Business Deployment Checklist

May 26, 2016 by Ying-Hui Chen

Whether you have decided to deploy Skype for Business as your communication system or you are still evaluating to see if it meets your demands, checking Skype for Business requirements is an important step to help you sort things out and make a wise decision. Let’s take a look at what you need to prepare when deploying Skype for Business.

Choose Your Ideal Plan

The first step is to decide which plan you want to deploy. Customers can choose to purchase a standalone plan or as part of Office 365 plans which comes with Office applications, email, file storage and sharing, and more. Skype for Business provides multiple plans for different business levels with a rate ranging from $2 user/month to $12.50 user/ month.

Online Plan 1 and 2-Skype for Business online meetings
office
Office 365 Business Essentials- Include online versions of Office and email
Office 365 Business Premium- Include Office applications for desktop and email

Learn detailed plans comparison here.

Meet The Requirements

Once you have decided on your ideal plan, it’s time to get geared up for it. To maximize the full potential of Skype for Business capability, you would need to meet their requirements. Here is the list of the recommended components:

CPU: 64-bit dual processor, hex-core, 2.26 gigahertz (GHz) or higher
Memory: 32 gigabytes (GB)
Disk: 8 or more 10000 RPM hard disk drives with at least 72 GB free disk space OR Solid state drives able to provide the same free space and similar performance to 8 10000 RPM mechanical disk drives
Network: 1 dual-port network adapter, 1 Gbps or higher
Communication Equipment: Skype for Business certified Phones, Headsets, Gateways, Session Border Controllers.
Operating System: Windows Server 2012 R2 Datacenter OS, Windows Server 2012 R2 Standard OS, Windows Server 2012 Datacenter OS, or Windows Server 2012 Standard OS with required updates

VoIP Supply offers a wide range of Skype for Business friendly products including Polycom VVX410, Yealink SIP T48G, Jabra EVOLVE 65 MS Stereo, Sangoma Vega 100 and more.

Learn How To Utilize It

Now you are ready to start utilizing Skype for Business! After installing and configuring the system, you can follow the video below to learn how to get started and utilize the basic functionalities. For more information about Skype or Skype for Business and other requirement details, please visit Microsoft’s website or VoIP Supply’s website. Good luck on deploying Skype for Business!

5 Reasons to Choose a Hosted VoIP System

by Jeff Quinn

With Great Change Comes Great Responsibility….or maybe not! A Hosted VoIP Phone system allows you to have minimal responsibility for your phone system.

We all know very well that changing something as large as your phone system may not be something very high on your list, but I would like to show you some of the benefits to switching over to a Hosted VoIP Phone System. They will increase your workplace efficiency which should increase your annual revenues!

1. Lower your monthly bills!

Untitled design (5) Every business could stand to save some money every single month. Take those funds and invest them back into your business! On average our CloudSpan MarketPlace Solutions Specialists are saving our customers 23%

The upfront cost of hardware is dramatically lower. Since most of the necessary equipment is at your service provider’s location, there is no need for you to shell out large amounts of capital to get your system up and running smoothly.

2. Scale up or down in seconds

Company size can change at the drop of a hat; whether it be adding employees or letting them go, you contact your service provider and normally have the change made within 24 hours. With this type of functionality, you won’t be paying for extensions of employees who are no longer with the company.

And, with this functionality we are trying to save your company more money! Seeing the theme here yet?

3. Streamline business activities with more advanced features and functionality.

Businesses are moving at a much faster pace and things are changing daily. A unified communication system such as a Hosted VoIP phone system will aid you in keeping a fine tuned office structure. With features such as:

Automatically route missed to calls to a cell phone via Find Me/Follow Me

Automatically send after hours calls to speak with a live person

Have voicemails delivered to your email or via text message

With advanced analytics you can see how your calls are being handled right away

See who is available to take phone calls with presence instead of calling them and interrupting

4. Connect remote offices and workers around the world

With a Hosted VoIP Phone System you’re able to connect employees wherever they may be and allow them to work as if they were inside the same building. This allows you to higher employees outside of your geographical location and allow the “road warriors” to stay connected at all times.

All team members will be able to work closer together without the restrictions of being in the same conference room for the meeting.

5. Bask in your new found freedom

With your monthly cost savings, increased workplace efficiency and the ability to travel globally and still be connected, you know can focus on your business. Now when an issue arises or you need something changed within your phone system your hosted provider handles it for you. Stay focused on the task at hand and see your revenues begin to grow within months of implementation.

via GIPHY

Any device.

One click.

One meeting.