Why Build an In-house VoIP Call Center?

July 21, 2016 by Ying-Hui Chen

Compared to a third party contact center, an in-house VoIP call center is able to generate customized calls and the ability to serve your customers promptly. However, establishing an in-house call center can be a nerve-racking task for many small businesses, like yourself.

Whether you are struggling with a tight budget or a narrow office space, in this new era of VoIP Cloud Service, these apprehensions can no longer hinder you from accomplishing your goal – building a well-functioning call center. (more…)

More from: Cloud Based VoIP Service from the CloudSpan Marketplace Ying-Hui Chen

How to Set the Screensaver Wait Time on the Polycom VVX400

by Steve Lopian

Having a screensaver on your VoIP phone is just one more way to customize your work space. This can also be a nice thing to have activated if you are away for an extended period of time, as it can disguise any information that may be displayed on your phone’s home screen when you are not at your desk.

Having your screen saver activated can also be a good indicator to coworkers that you have been away from your desk for a while. Maybe you have the day off, you’re in a meeting, on the road, or simply on your lunch break. No matter what the reason is, it seems that more often than not, most people have an active screen saver.

(more…)

More from: Basic VoIP How-To's Steve Lopian

Why We Love VoIP Service (And you should, too!)

July 19, 2016 by Jeff Quinn

Maybe, we are a little biased over here at VoIP Supply but we think VoIP service brings an added value to a business or home office. We have been doing this for almost 15 years now! Hopefully at the end of this article you’ll grow fonder of VoIP!

You will save money!

With reduced costs for long distance calls and the ability to add/drop lines as needed, you will begin to see your monthly bill go down. Also, you can reduce time spent on upkeep or trouble shooting issues by allowing a VoIP service to handle all that for you. Which is generally called Hosted VoIP Service.

(more…)

More from: Cloud Based VoIP Service from the CloudSpan Marketplace Jeff Quinn

Is Your Phone Monitoring System Ready for the Workforce Revolution?

by Ying-Hui Chen

Our workforce has been going through a massive transition in where you work. According to GlobalWorkPlaceAnalytics.com, regular work-at-home, among the non-self-employed population, has grown by 103% since 2005.

Soon enough, the regular office life will be in the past and your workplace might just be anywhere you have an internet connection. The question is – is your phone monitoring system ready for this workforce revolution?

(more…)

More from: Cloud Based VoIP Service from the CloudSpan Marketplace Ying-Hui Chen

5 Conference Call Blunders You Can Prevent Now

July 15, 2016 by Ying-Hui Chen

As we all know, conference calls allow us to have meetings remotely, reducing traveling time/costs and increasing work efficiency.

However, what many people may not be aware of is that there are some conference meeting blunders that may hinder us from enjoying the benefits, or even worse, cause negative effects!

Today, we’d like to share some tips to help you prevent 5 common conference call blunders.

(more…)

More from: Small Business VoIP Ying-Hui Chen

DECT 6.0 vs. WiFi: A comparison of two types of VoIP phones

July 13, 2016 by Jeff Quinn

DECT stands for Digital Enhanced Cordless Telecommunications. Which is basically the technology that allows you to have a cordless phone either at home or work.

The DECT 6.0 technology is only involved in making the phone cordless and you will still need some type of phone service, such as VoIP service, to send and receive calls.

DECT phones don’t use your WiFi signal

There can be some confusion between a DECT phone and a WiFi phone. These are two very different technologies and both have their advantages (more…)

More from: Business VoIP Jeff Quinn

How to Set Pin Number for a Route on a Grandstream System

by Ying-Hui Chen

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help.

We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In the previous Mom’s calling Q&A series, we have discussed: How Do I Transfer a Phone Book to a GXP2130? Today, we have more new real questions and answers from VoIP users just like you.

(more…)

More from: Small Business VoIP Ying-Hui Chen Q&A

  • Featured Posts

    VoIP Fulfillment by VoIP Supply: Same-Day Turnaround and High-Quality Output

    Take Action: The End of Copper POTS Lines is Near! (Replacement Options Included)

    *Comparison Chart* Introducing Fanvil’s V Series IP Phones

  • Popular Posts

    5 FREE SIP Softphones and affordable deskphone options

    What's my IP Camera's Default Password?

    FXS and FXO – You should be in the know…

    How To: Upload Firmware to a Polycom Unit

    Tech Tip: Converting a Cisco IP Phone from SCCP (Skinny) to SIP Firmware

    Setting up an Audiocodes MP-114/118 FXO with Asterisk and FreeSwitch

    Setting Up an AudioCodes MP1xx FXS With Asterisk

    3CX Versus Asterisk

    SIP for magicjack

    Bluetooth Headsets for Polycom VVX 500

    5 Reasons Why You Should Sell The Poly (Plantronics) Headsets – Webinar Recap


  • Read Our Feed

  • Latest

  • VoIP Post Categories

  • Archives