Where did VoIP Supply’s Refresh line come from?

November 15, 2016 by Youleidy Vega

VoIP Supply has been a leader in VoIP equipment since 2004 when owner and CEO Ben Sayers realized that there was a high demand for VoIP equipment yet nowhere to purchase it. By end of year, VoIP Supply succeeded in becoming the top North American supplier of VoIP Equipment. Year over year, VoIP Supply saw an increase in business profitability and became the go to e-commerce site to purchase VoIP.

But that did not mean Ben was satisfied. Now that customers had a way to purchase new VoIP equipment, he began to think of where all of the used VoIP equipment would go as companies started to replace existing infrastructure. Moreover, Ben understood that the cost of new VoIP hardware could be a big impact to small businesses and a big purchasing decision.

With that in mind came the idea of a refurbished line of VoIP equipment that would allow customers to purchase used VoIP equipment that was still in great conditions for a fraction of the cost of new equipment.

So the team got to work. By 2010 VoIP Supply officially implemented Refresh. A way to offer customers affordable VoIP equipment that would not break the bank, and better yet, a way to offer equipment that was reliable and warranty worth.

Refresh Manager Mike Rehac expressed his thoughts on the roots of Refresh by saying,

“Our “Refresh” line was created because we wanted to meet the need for a low-cost alternative to new equipment while differentiating ourselves from the used and crummy product offerings being by our competitors.”

Rehac is in charge of anything Refresh at VoIP Supply. He makes sure that all the products are in working condition and that they look as good as new before they leave our warehouse.

“All Refresh products go through an exhaustive reconditioning process including feature/functionality testing, software upgrades, component replacement, repackaging, etc., and represent an exceptional value as they can be purchased for 25%-35% less than their new retail equivalent,” said Rehac.

Every Refresh product comes with a six month no questions asked guarantee. Customers can add an additional six months to the warranty for a minimal fee.

Refresh offers VoiP phones, switches, gateways and TDM cards as well as IP cameras.

Hand-in-hand with Refresh is our Reclaim line, of which Rehac is also in charge of.

Reclaim is our VoIP hardware buyback program that gives anyone a chance to sell their gently used VoIP equipment for a fair market value and “reclaim” a portion of their original investment.

Reclaim has a simple 5-step process to get you on the way to selling your excess VoIP equipment for more than what other popular e-commerce sites can give you. To learn more about Reclaim, click here.

At VoIP Supply, refurbished VoIP equipment is something we do well. Whether it’s buying yours through Reclaim, or selling our own, we are proud to offer solutions for reconditioned VoIP equipment. We are delighted to help businesses across the world reduce their upfront costs in VoIP deployments while assuring that these same businesses are still getting quality products that won’t disappoint.

So if you are considering outfitting your office with VoIP, don’t think twice about considering our Refresh line, trusted and backed by us 100%.

First Look: Grandstream GWN7610

by Youleidy Vega

Today Grandstream Networks, a top name in the VoIP industry officially launched the GWN7610 Wireless Access Point.

The GWN7610 introduces Grandstream into the Wi-Fi marketplace and it also spearheads a new GWN product line from Grandstream who will be expanding with routers and access points of various deployment capabilities. Over the next year, a variety of basic, mid-range and high-end models will surface providing greater deployment flexibility.

The GWN7610 specifically can be used for multiple floor offices, commercial locations, and branch offices. It is an enterprise level AP that can be paired with any 3rd party router, but it will seamlessly pair with the upcoming GWN7000 router.

GWN7610 features high-performance 802.11ac wireless accessibility and a quality antenna that supports up to 1.75Gb per second of simultaneous throughput.
It has an extended 175-meter Wi-Fi coverage range. Since the area covered by one AP is so great, the number of access points required decreases allowing for a cost-effective deployment.

More High-End Features:

Dual-band 3×3:3 MIMO technology
Quality of Service (QoS)
Low-latency real-time applications
250+ client devices per AP
Dual Gigabit network ports with PoE/PoE+

Users of the GWN7610 can enjoy an embedded controller within the product’s web user interface that makes installation a breeze with auto-discovery and auto-provisioning of the WiFi network.

This “controller-less” based network allows each access point to independently manage its own network without needing any separate hardware or software, and without a single point of failure.

The GWN7610 AP has 1 Kensington Lock, 1 USB Port and a reset pinhole. It also has 3 tri-color LED’s for device tracking and status identification.

We are excited for the new GWN7610 as a mid-range Wi-Fi AP and anticipate more great products from Grandstream.

To find out more about the GWN7610 or to chat with us for any other VoIP need, please don’t hesitate to call us at 1-800-398-VoIP and our VoIP Solutions Specialists would be glad to assist.

Save with Sangoma and FreePBX

November 10, 2016 by Cody Blackley

In an age where companies are all racing to create the most seamless and quality products, one manufacturer seems to be leading the pack in the VoIP phone and PBX world. With the acquisition of FreePBX, Sangoma has created a full solution for customers, providing seamless integration along with great products.

One of the most frustrating things as a consumer is when something inevitably goes wrong, we either cannot figure out the issue ourselves or technical support constantly redirects us through many levels of support before resolving the issue, if they can.

For example, my internet connection at home went out the other day and I called the provider. They checked into a few things and escalated me into another tier of the help desk before saying it is probably my router. The router was provided by a third-party installation company so they said I need to contact them because that is the issue. I proceeded to call the third party company who immediately directed me back to the provider. This was very frustrating because both companies pointed the finger away from themselves and I was still without good WiFi. By Sangoma bringing everything under one roof so to speak, customers will not have to call one, two or three different companies when trying to troubleshoot any problems that arise.

Along with the seamless integration offered by Sangoma phones, they also come from the manufacturer with a wide array of features programmed right in the phone. These apps can be accessed directly through the phone without having to go into the PBX control panel and control the specific features. Some of the dozen or so included apps are Visual Voicemail, Conference Room and Follow Me Management and Presence.

We wanted to highlight some of the cost savings you can expect when you purchase a full Sangoma Solution.

To learn more about the Sangoma line up of phones and the functionality, please register for Sangoma’s and VoIP Supply’s co-hosted Webinar on November 22nd.

Grandstream Releases The HT814

by Steve Lopian

Today, Grandstream released the replacement for their HT704 analog telephone adapter. This model will be replaced by the newer, and more sharp looking HT814.

While both models are similar in size, the HT814 does have some key upgrades that many people will be excited about.

grandstream-ht814-back One major upgrade from the HT704 is the HT814 is not only an ATA, but it also has a built-in NAT router. This is a big improvement off of its predecessor, and also features
upgrades such as HD Voice and dual gigabit network ports.

The HT814 has the ability to support 4 SIP profiles and has outstanding network performance for home and office use. This new ATA from Grandstream is available today!

Frost & Sullivan Names Grandstream Global Enterprise IP Endpoints Market Company of The Year

November 9, 2016 by Steve Lopian

In just three years, Grandstream has managed to increase the amount of SIP phones shipped by 151%. This is just one impressive stat that has earned them the 2016 Global Frost & Sullivan Company of the Year Award. By increasing their productivity between 2012 and 2015, Grandstream now ranks in the top three among SIP phone shipment vendors in the world, boasting a 17.9% market share.

One large part of Grandstream’s success is their immense portfolio. Grandstream offers more than 60 IP voice and video products that blankets all aspects of business communication.

Aside from the amount of products they offer, Grandstream is also well known for their ease of use, feature rich options, and reasonable price points. All of this, coupled with almost 15 years of experience, has made Grandstream a powerful force that is empowering businesses is more than 150 countries across the world.

Frost & Sullivan recognize companies that dominate in areas like technological innovation, leadership, and customer service. Grandstream is well deserving of this award and is a good place marker for their growing achievements.

Do you have experience using Grandstream products? Leave a comment below and let us know what you think!

Digium’s D70 is making strides this quarter!

November 7, 2016 by Youleidy Vega

We’d thought we’d keep you posted on a few changes happening with Digium this Fall.

For starters, the list price on Digium’s D70 Icon Keys (1TELD071LF) has been reduced from $299 to $199. That’s the lowest it has ever be been.

The $75 instant rebate on the D70 has expired.
Now, when you subscribe to Switchvox Cloud with a 3-year agreement, you’ll get a FREE D70 versus a free D45.

d65 You might be asking yourself, why did they do this? The reason is the stock available for the D45 (1TELD045LF) is very low and Digium will be announcing an End of Life notice in the very near future. So, if you want to get your hands on the last batch of D45’s order now!

The replacement for the D45 will be the D62 (1TELD062LF).

Additionally, the following Digium phones have been discontinued as of November 1st, 2016:

1TELD040LF
1TELD041LF
1TELD050LF
1TELD051LF

The D40 replacement is the D60 (1TELD060LF).
The D50 replacement is the D65 (1TELD065LF).

To stay updated on the latest VoIP news and updates follow us on social media and subscribe to our newsletter above!

For more information don’t hesitate to give us a ring at 1-800-398-VoIP.

Grandstream’s IPVideoTalk just got better!

November 4, 2016 by Youleidy Vega

Grandstream Networks recently released new firmware for both the GVC32xx series and the IPVideoTalk Web Conferencing platform.

The new firmware added enhancements that make using IPVideoTalk even better.

One of the major enhancements is the cloud-based MCU that allows for any size plan to be used with any GVC (GVC3200 or GVC3202).

Before the update, the GVC model you chose limited your plan options. With the cloud MCU there are no longer any plan restrictions, regardless of GVC model. Even better, all GVCs now come with an automatic 3-month free trial to the Small Business Plan that begins upon completion of the GVC320x setup wizard.

Other enhancements include:

IPVideoTalk app for iOS – Now with the iOS app, there is added flexibility. Whether you are a GooglePlay kind of person or prefer the Apple Store, you can still join a meeting from your mobile device and get all the same benefits: HD Voice and Video, Screen-sharing, Chat.

PSTN (Landline) access for all plans – Now PSTN (landline) calling is included for all plans with PSTN numbers available for over 25 major cities internationally.

Exportable attendee lists and chat transcripts – Now you can export your attendee list right after a meeting is over. You can also export the meeting chat transcripts for reference.

Support for Safari and Edge (via plug-ins) – When joining an IPVideoTalk meeting from Safari or Edge (formerly known as Internet Explorer) you will automatically be prompted to download the plug-in necessary to support your browser. Once the plug-in is downloaded you’re good to go!

What’s New in BETA: Two-way video for Google Chrome and Firefox – You can now test out the beta two-way video feature. To test this feature, join an IPVideoTalk meeting via a WebRTC browser and agree to share your PC or MAC webcam video stream. It used to be that when attendees joined the meeting via a WebRTC browser (versus joining through a GVC) only one-way video was supported. The attendee was able to see the host, but the host was not able to see the attendee. Now attendees can join through a WebRTC browser and if they have a camera on their PC or MAC, they can both see and be seen.

If you want to learn more about IPVideoTalk, the GVCs or Grandstream in general, feel free to give us a ring— we’d be happy to chat!- 1-800-398-8647

Sangoma s-Series IP Phones Can Do What? Register to Find Out

November 3, 2016 by Cody Blackley

Join us on November 22nd for an informational webinar on Sangoma’s s-Series IP Phones. The webinar will feature live demos and an opportunity for you to ask questions.

20 RANDOM WEBINAR ATTENDEES WILL RECEIVE A FREE SANGOMA s500 IP PHONE.

Sangoma IP Phones, designed exclusively for FreePBX and PBXact, are so smart you can quickly and easily use them right out of the box. With tight FreePBX integration, users can control complicated features directly from their phones. There’s no need to remember feature codes. User applications include: Call Parking, Follow Me, Do Not Disturb, Conference Rooms, Call Forwarding, Time Conditions, Presence, Queues, Transfer to Voice Mail, Visual Voice Mail, and Log in/out.

Here are some topics we will cover:

How the Sangoma IP Phones are designed to work with FreePBX and PBXact
Plug and play functionality with Endpoint Manager
Zero Touch provisioning with Redirect Server deployments

Did we mention we will be giving away 20 FREE Sangoma s500 IP Phones! Join us for your chance to win!

Choosing the Best VoIP Gateway for any Business Type and Telephony Solution

November 2, 2016 by Youleidy Vega

When it comes to finding the right VoIP gateway for your business, the options are endless. There are many names and models to choose from. However, when it comes to choosing the best VoIP Gateway for any business type and telephony solution, Digium’s gateway product line should make the top of that list.

Digium’s Asterisk based appliances include the G100, G200, G400 and G800, all of which

provide superior technology to deploy converged media networks, while remaining cost-effective.

So let’s get right into why Digium gateways are the best choice:

They are built on both Asterisk open source and also have a state-of-the-art embedded platform
Solid-state design with no moving parts increases durability
They support both TDM-to-SIP and SIP-to-TDM applications
They can be easily managed through an easy to use web GUI
Proven reliability at a fraction of the cost of other gateway platforms
Technical support for your VoIP Gateway is available at no extra cost to you

When used for TDM-to-SIP, G-series gateways drastically reduce the operating costs by means of connecting a legacy business phone system to a SIP trunk. When used in a SIP-to-TDM deployment, the gateway connects to a SIP communications system with T1/E1/PRI service from traditional telephony providers.

These VoIP gateways are flexible and can be used in any of these scenarios:

Public Switched telephone Network T1/E1/PRI to VoIP

Connecting a VoIP-only system to a PSTN PRI trunk

VoIP Provider to Legacy PBX

Connecting a traditional legacy phone system with a SIP trunk out to an ITSP

Legacy PBX to IP PBX Migration

Connecting a legacy PBX via a PRI interface and an IP PBX via a SIP connection

Digium gateways are not only flexible, but are also easily managed through an intuitive point-and-click GUI interface that makes navigation, configuration, and installation super simple.The G-Series gateways also feature power saving technology with a digital signal processor (DSP) that takes care of all media-related operations.

If you want to learn more about Digium Gateways, check out this pre-recorded webinar where you will see how you can simplify your life with Digium Gateways and hear answers to real questions from people just like you.

For more great resources on Digium Gateways or to schedule a free test drive of the simple to use GUI, reach out to one of our experienced consultants at 1-800-398-VoIP.

Do you already have a Digium VoIP gateway? Are you in need of Digium VoIP gateway product support? Enter your questions here and find Digium VoIP gateways product support quickly and easily!

So, there you have it. Digium Gateways take advantage of the power and flexibility of Asterisk. Digium Gateways cost less out of the gate and will cost you less over time. That’s why Digium’s gateways are simply better for your business.

Mitel Releases the 6900 Series IP Phones

October 28, 2016 by Cody Blackley

Mitel is adding to their business class phones by launching the 6900 series IP Phones, allowing users to take full advantage of being mobile in their workplace.

The phones allow users to pair their mobile phone and with the Bluetooth interface built into the 6900’s, enabling users to handle calls from cell phones and IP calls seamlessly one one device.

The phones allow users to pair their mobile phone and with the Bluetooth interface built into the 6900’s, enabling users to handle calls from cell phones and IP calls seamlessly on one device.

THE LINE UP:

The three versions in the Mitel 6900 series are the 6920, 6930, and the executive level 6940. The 6920 has a 3.5-inch color display screen, with 18 programmable keys, LCD display and mobile device integration through a USB dongle. The 6930 has a 4.7-inch color display screen, with 72 programmable keys, and MobileLink device integration. Mitel’s 6940 is the executive level phone and it has a 7-inch touchscreen color display, Bluetooth 4.1, with 96 programmable keys, enhanced full-duplex speakerphone, and MobileLink device integration.

Note: Mitel 6900 series are not available to purchase through e-tailers.

To learn more about these products or anything VoIP check out our website voipsupply.com.

Where did VoIP Supply’s Refresh line come from?

First Look: Grandstream GWN7610

Save with Sangoma and FreePBX

Grandstream Releases The HT814

Frost & Sullivan Names Grandstream Global Enterprise IP Endpoints Market Company of The Year

Digium’s D70 is making strides this quarter!

Grandstream’s IPVideoTalk just got better!

Sangoma s-Series IP Phones Can Do What? Register to Find Out

20 RANDOM WEBINAR ATTENDEES WILL RECEIVE A FREE SANGOMA s500 IP PHONE.

Here are some topics we will cover:

Choosing the Best VoIP Gateway for any Business Type and Telephony Solution

Mitel Releases the 6900 Series IP Phones

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