Grandstream’s IPVideoTalk just got better!

November 4, 2016 by Youleidy Vega

Grandstream Networks recently released new firmware for both the GVC32xx series and the IPVideoTalk Web Conferencing platform.

The new firmware added enhancements that make using IPVideoTalk even better.

One of the major enhancements is the cloud-based MCU that allows for any size plan to be used with any GVC (GVC3200 or GVC3202).

Before the update, the GVC model you chose limited your plan options. With the cloud MCU there are no longer any plan restrictions, regardless of GVC model. Even better, all GVCs now come with an automatic 3-month free trial to the Small Business Plan that begins upon completion of the GVC320x setup wizard.

Other enhancements include:

IPVideoTalk app for iOS – Now with the iOS app, there is added flexibility. Whether you are a GooglePlay kind of person or prefer the Apple Store, you can still join a meeting from your mobile device and get all the same benefits: HD Voice and Video, Screen-sharing, Chat.

PSTN (Landline) access for all plans – Now PSTN (landline) calling is included for all plans with PSTN numbers available for over 25 major cities internationally.

Exportable attendee lists and chat transcripts – Now you can export your attendee list right after a meeting is over. You can also export the meeting chat transcripts for reference.

Support for Safari and Edge (via plug-ins) – When joining an IPVideoTalk meeting from Safari or Edge (formerly known as Internet Explorer) you will automatically be prompted to download the plug-in necessary to support your browser. Once the plug-in is downloaded you’re good to go!

What’s New in BETA: Two-way video for Google Chrome and Firefox – You can now test out the beta two-way video feature. To test this feature, join an IPVideoTalk meeting via a WebRTC browser and agree to share your PC or MAC webcam video stream. It used to be that when attendees joined the meeting via a WebRTC browser (versus joining through a GVC) only one-way video was supported. The attendee was able to see the host, but the host was not able to see the attendee. Now attendees can join through a WebRTC browser and if they have a camera on their PC or MAC, they can both see and be seen.

If you want to learn more about IPVideoTalk, the GVCs or Grandstream in general, feel free to give us a ring— we’d be happy to chat!- 1-800-398-8647

Sangoma s-Series IP Phones Can Do What? Register to Find Out

November 3, 2016 by Cody Blackley

Join us on November 22nd for an informational webinar on Sangoma’s s-Series IP Phones. The webinar will feature live demos and an opportunity for you to ask questions.

20 RANDOM WEBINAR ATTENDEES WILL RECEIVE A FREE SANGOMA s500 IP PHONE.

Sangoma IP Phones, designed exclusively for FreePBX and PBXact, are so smart you can quickly and easily use them right out of the box. With tight FreePBX integration, users can control complicated features directly from their phones. There’s no need to remember feature codes. User applications include: Call Parking, Follow Me, Do Not Disturb, Conference Rooms, Call Forwarding, Time Conditions, Presence, Queues, Transfer to Voice Mail, Visual Voice Mail, and Log in/out.

Here are some topics we will cover:

How the Sangoma IP Phones are designed to work with FreePBX and PBXact
Plug and play functionality with Endpoint Manager
Zero Touch provisioning with Redirect Server deployments

Did we mention we will be giving away 20 FREE Sangoma s500 IP Phones! Join us for your chance to win!

Choosing the Best VoIP Gateway for any Business Type and Telephony Solution

November 2, 2016 by Youleidy Vega

When it comes to finding the right VoIP gateway for your business, the options are endless. There are many names and models to choose from. However, when it comes to choosing the best VoIP Gateway for any business type and telephony solution, Digium’s gateway product line should make the top of that list.

Digium’s Asterisk based appliances include the G100, G200, G400 and G800, all of which

provide superior technology to deploy converged media networks, while remaining cost-effective.

So let’s get right into why Digium gateways are the best choice:

They are built on both Asterisk open source and also have a state-of-the-art embedded platform
Solid-state design with no moving parts increases durability
They support both TDM-to-SIP and SIP-to-TDM applications
They can be easily managed through an easy to use web GUI
Proven reliability at a fraction of the cost of other gateway platforms
Technical support for your VoIP Gateway is available at no extra cost to you

When used for TDM-to-SIP, G-series gateways drastically reduce the operating costs by means of connecting a legacy business phone system to a SIP trunk. When used in a SIP-to-TDM deployment, the gateway connects to a SIP communications system with T1/E1/PRI service from traditional telephony providers.

These VoIP gateways are flexible and can be used in any of these scenarios:

Public Switched telephone Network T1/E1/PRI to VoIP

Connecting a VoIP-only system to a PSTN PRI trunk

VoIP Provider to Legacy PBX

Connecting a traditional legacy phone system with a SIP trunk out to an ITSP

Legacy PBX to IP PBX Migration

Connecting a legacy PBX via a PRI interface and an IP PBX via a SIP connection

Digium gateways are not only flexible, but are also easily managed through an intuitive point-and-click GUI interface that makes navigation, configuration, and installation super simple.The G-Series gateways also feature power saving technology with a digital signal processor (DSP) that takes care of all media-related operations.

If you want to learn more about Digium Gateways, check out this pre-recorded webinar where you will see how you can simplify your life with Digium Gateways and hear answers to real questions from people just like you.

For more great resources on Digium Gateways or to schedule a free test drive of the simple to use GUI, reach out to one of our experienced consultants at 1-800-398-VoIP.

Do you already have a Digium VoIP gateway? Are you in need of Digium VoIP gateway product support? Enter your questions here and find Digium VoIP gateways product support quickly and easily!

So, there you have it. Digium Gateways take advantage of the power and flexibility of Asterisk. Digium Gateways cost less out of the gate and will cost you less over time. That’s why Digium’s gateways are simply better for your business.

Mitel Releases the 6900 Series IP Phones

October 28, 2016 by Cody Blackley

Mitel is adding to their business class phones by launching the 6900 series IP Phones, allowing users to take full advantage of being mobile in their workplace.

The phones allow users to pair their mobile phone and with the Bluetooth interface built into the 6900’s, enabling users to handle calls from cell phones and IP calls seamlessly one one device.

The phones allow users to pair their mobile phone and with the Bluetooth interface built into the 6900’s, enabling users to handle calls from cell phones and IP calls seamlessly on one device.

THE LINE UP:

The three versions in the Mitel 6900 series are the 6920, 6930, and the executive level 6940. The 6920 has a 3.5-inch color display screen, with 18 programmable keys, LCD display and mobile device integration through a USB dongle. The 6930 has a 4.7-inch color display screen, with 72 programmable keys, and MobileLink device integration. Mitel’s 6940 is the executive level phone and it has a 7-inch touchscreen color display, Bluetooth 4.1, with 96 programmable keys, enhanced full-duplex speakerphone, and MobileLink device integration.

Note: Mitel 6900 series are not available to purchase through e-tailers.

To learn more about these products or anything VoIP check out our website voipsupply.com.

More from: New Products Cody Blackley Mitel

Replace Your Old Cisco UC300 or UC500 System with Digium’s Award-Winning Switchvox UC Solution

by Mary Cheney

Replace a soon-to-be-unsupported* Cisco UC300 or UC500 system with Digium’s award-winning Switchvox UC solution and put significantly more profit in your pocket.

Cisco will end all support on the UC300 and UC500 products effective Jan 1, 2017. End of life announcement occurred mid-2013.

What: Receive an additional 10% off the US MSRP for selected Switchvox appliances or Switchvox software downloads when sold to replace Cisco UC300 or UC500.
When: Qualified products invoiced by a Digium authorized distributor between October 1 – December 31, 2016.
How: Request the Cisco Replacement Promotion through your participating Digium distribution partner and receive your additional discount instantly!

Products Qualifying for the Replacement Promotion

IMPORTANT:

Partners must request this promotional discount directly from Digium distributors at the time an order is placed.
The promotional discount cannot be applied to orders submitted electronically through a distributor web portal without first contacting the distributor and confirming the promotional discount.
Neither Digium nor Digium distributors can provide promotional discounts after orders have been invoiced.
This promotion cannot be stacked with other Digium promotions, such as Government/Education or Non-profit.
This promotion can be used with Monster Rebate/Phone Promo, Multi-Year Renewals, Deal Registration or Select Rebates.

ADDITIONAL DETAILS:

Only qualified Switchvox products are eligible for the additional discount. A complete list of qualifying products and part numbers can be found above.
This offer does NOT apply to cold spares, updates or maintenance for Switchvox, subscriptions, subscription renewals, phone feature packs, extended hardware warranties, phones or any other items that are not included on the list of qualifying products.
The promotion applies only to new Switchvox solutions replacing existing Cisco UC300 or UC500 systems. Digium intends for the additional discount to be used as a financial incentive for the customer to replace their Cisco telephony solution. Digium reserves the right to audit promotional claims, including contacting the end user, to ensure that an above listed Cisco UC telephony solution was replaced.
This promotional offer will be voided for any purchases where Digium has already approved a special price variance.

More Questions?

If you have more questions about upgrading your system, please submit a technical support ticket or contact our VoIP experts today at (866)-582-8591.

Yeastar Announces EOL and EOS on MyPBX Standard and MyPBX U300

October 27, 2016 by Mary Cheney

Yeastar has officially announced the end-of-life and end-of-service for MyPBX Standard and MyPBX U300.

Beginning today, October 27th, 2016 Yeastar will no longer service the MyPBX Standard and MyPBX U300. For those customers with active service contracts, you will still receive support from Yeastar under the terms and conditions of the contract.

EOL Product-MyPBX Standard

Suggested Alternative – Yeastar S50

EOL Product-MyPBX U300

Suggested Alternative – Yeastar S300

More Questions?

Did you find this article useful? Share your thoughts with us! If you have more questions for us, please submit a technical support ticket or contact our VoIP experts today at (866)-582-8591.

More from: VoIP News Mary Cheney

VoIP News Update 10/25/16 (Asterisk 14, Mitel World Cloud, Jabra – VXi Acquisition

October 25, 2016 by Steve Lopian

Hi everyone and welcome back to another edition of the VoIP News Update. I am not Jeff Quinn, I am Mary Cheney, Marketing Supervisor here at VoIP Supply, and here are a couple things we want to go over this week.

Today we are going to talk about the newly released Asterisk 14, and then we are going to talk about Mitel unveiling World Cloud. Lastly, we will discuss the Jabra – VXi acquisition.

Don’t forget to stay tuned, because at the end of the segment we’re actually going to be announcing the winner of the Jabra Speak.

So let’s start off with Digium announcing the release of Asterisk 14 at their AstriCon Conference in September. So this update continues on the heels of version 13, which was mainly a developer, and administrative focused update.

One if the biggest updates in version 14 is the remote media playback capability, and the fully featured media cache. This is really huge because previous versions required you to store your media locally, but now, the media can be retrieved on a remote web server at any time. How cool is that?

To read more about this update, and all the other updates that came with this version upgrade, check out the description below.

So this next update was just released a couple days ago, and this is Mitel’s World Cloud. This new platform will actually target multinational businesses, lowering international calling costs and eliminating barriers to international communication.

This launch will put Mitel’s cloud presence in more than 40 countries around the world. So, it looks like that failed merger with Polycom didn’t slow Mitel down at all.

Hey, if you want to learn more about Mitel World Cloud, check out the links in the description below.

So, lastly, we are going to talk about the Jabra – VXi acquisition. For those of you who don’t know, VXi was actually founded back in 1989. Since then, they have been the go-to choice for people who work in high-noise environments.

So, with this acquisition, Jabra instantly increases its portfolio of professional audio solutions. As a result, we expect to see an increase of size and reach of their sales team.

And now, for the moment you’ve all been waiting for. We are going to announce the winner for the Jabra Speak, which was Brandon Weber. Congratulations Brandon, way to go! We will be contacting you via YouTube to claim your prize. Good job, and thanks for commenting!

So, that’s it for this week’s VoIP News Update. As always, click the orange arrow in the corner to subscribe to our videos, and don’t forget to check out all the links in our description below about any of the things that we talked about today.

I’m Mary Cheney, Marketing Supervisor here at VoIP Supply, and thanks for watching.

More from: Small Business VoIP Steve Lopian

Knowing Your VoIP Provider, Because You Can Never Be Too Sure!

by Steve Lopian

News broke yesterday that the long since shut down VoIP service company TelexFree is finally being brought to justice. All of this coming after James Merrill, who was a principal operator of TelexFree, admitted to the whole organization being a 1.8 billion dollar Ponzi scheme.

After I looked into this more, I could immediately see that this would be extremely far-fetched to happen to anyone of the millions and millions people and businesses that use VoIP.

I mean, there essentially wasn’t even a VoIP service here. It was just people depositing their cash as “investors” to become “sales affiliates” to get more people to hand over their cash also become “sales affiliates”

The original investors were paid with the cash that was gained by new investors, and so on and so on; and so on.

This Ponzi scheme was targeting immigrant communities in the US who were looking to save money on international calls back home. The only problem here is that TelexFree was seeing little to no revenue coming from actual VoIP service. This includes the accounts that the investors themselves were forced to purchase.

In the end, Merrill will face up to 10 years in prison when he is sentenced next year which will remove at least one bad egg from the VoIP community.

This is a good chance to make sure that, whoever it is you are using as your VoIP service provider, is really who they say they are, and has a reputable background.

If you are unsure, or if you are just getting into the VoIP game and need some more knowledge on trusted providers, then please feel free to use us! We can certainly lend some knowledge to help make your decision. After all, we are the experts in VoIP!

More from: Small Business VoIP Steve Lopian

VoIP Supply Earns Spot on WNY’s List of Top Private Companies

October 24, 2016 by Mary Cheney

VoIP Supply is proud to announce that it has earned a spot on WNY’s list of Top Private Companies!

We would like to congratulate all of the other businesses who made the list this year. It is an honor to be apart of this group and we look forward to celebrating with all of the other businesses on November, 18th.

This is the 26th year of celebrating the accomplishments of the WNY private sector and VoIP Supply’s 12th straight year being on the list.

Check out the full list of WNY’s Top Private Companies here.

About VoIP Supply

Our mission is to Build a great company, with great people doing great things!

VoIP Supply is a three-time Inc. 500/5000 honoree, listed by Business First as one of WNY’s Most Admired Companies, as well as being consistently ranked one of Western New York’s Best Places to Work. VoIP Supply is also the first Certified B Corporation in Western New York.

More from: VoIP News Mary Cheney

Shop VoIP and Go Green with Refresh

October 21, 2016 by Youleidy Vega

With temperatures dropping in our beloved Western New York, VoIP Supply wants to warm things up with hot prices on VoIP equipment.

We have been hard at work finding the best reused VoIP equipment for your business needs. Not only because we love saving you money, but most importantly because as a B corporation we take our commitment to sustainability and taking care of the environment to heart.
Thus, we buy used VoIP equipment that would otherwise end up in dumb yards, and we upgrade them completely- physically and internally. Our Refresh line goes through a meticulous 10-step process where we examine, upgrade, and set to factory defaults before repackaging the product.

Take a look at our Refresh line for hardware that is in excellent condition at great low prices. In the process, you’ll be going Green!

Refresh bestsellers:

The Polycom IP 560 AC offers four SIP accounts and Gigabit technology. A back-lit graphical display allows you to see the menu options, scroll through your contacts list and see who is calling in.

The IP560 also easily integrates with GigE-based network infrastructure. This model ships with a power supply cord.

If you are needing the same reliability of the IP 560 AC, but need to loose the cords, this model is also available with Power over the Ethernet, IP 560 PoE.

The Polycom VVX 300 features six lines and dual 10/100 RJ45 ports. This IP Phone is easy to use, deploy and manage. The VVX 300 has a gray-scale graphical LCD back-lit display and an intuitive user interface. Moreover, this IP phone supports PoE and does not ship with a power supply unit.

These IP Phones are just a snippet of our Refresh catalog.
For more great Refresh picks be sure to check out our website.

And if you want to be part of the action, check out our Reclaim Most Wanted Products List page where you can submit your requests and receive the best bank for your used VoIP hardware.

More from: Small Business VoIP Youleidy Vega

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