Best Headsets for Cisco Phones

September 23, 2016 by Ying-Hui Chen

Cisco IP Phones are known for their functionality and user-friendly design. A lot of professionals and managers enjoy Cisco phones’ advanced features such as the high resolution color displays and video support with touchscreen access.

To optimize your use of Cisco phones, selecting a headset that can work seamlessly with it is a must. Here, our VoIP experts made it easier for you by listing out the best headsets to pair with your Cisco phones.

 

Plantronics CS540

plantronics-cs540Featuring three wearing styles and up to 350 feet wireless range, the CS540 is one of the lightest DECT wireless headsets on the market. Its streamline design and reliable performance attract customers looking for hands-free solutions.

One-touch controls, energy efficiency power management, simple plug-and-talk installation – the CS540 gives you all you need.

 

Jabra PRO920

Jabra PRO 920Jabra PRO920 is another great solution that works perfectly with Cisco desk phones. If you are searching for a solution for all-day use, you would like this PRO920’s soft, comfortable design.

Its enhanced ergonomics prevent neck strain caused by pressing a phone to your ear for long periods. The SafeTone technology even ensures that your ears only receive safe average sound levels, protecting your hearing.

With crystal clear sound, noise-cancelling microphone, mono/ duo speakers and other advanced features, Jabra PRO920 gives you all the essential functions you need in a simple design at a reasonable price.

 

VXI UC ProSet 21P DC

VXI UC ProSet 21GIf you’d like to use your headset on multiple devices or communication platforms, consider VXI UC ProSet! This solution is ready to use with your Unified Communication system.

Our customers love the lightweight, ergonomic design for all day use and the interchangeability with other headset brands, enabling you to maximize your existing equipment investment.

That’s not all. The robust, high-quality construction and wide-band audio make VXI UC ProSet a great addition to your communication system that you won’t want to miss.

What’s your favorite headset to use with Cisco phones? Do you have any recommended solutions? Leave a comment below to share with us!

New firmware release for Switchvox to remove bugs

September 22, 2016 by Jeff Quinn

Digium Switchvox has announced the latest firmware release of Switchvox 6.3.2

Switchvox 6.3.2 is currently available to all on-premise users and has fixed the following bugs:

  • The Contacts App now correctly offers Transfer to external phone numbers on a contact detail screen.
  • The phone no longer experiences an error fetching configuration under certain rare circumstances.
  • The phone now correctly updates under certain circumstances where changes are made in Switchvox.

For more information regarding Digium Switchvox click here.

Digium Phones now compatible with Sennheiser headsets

Digium has recently announced that Sennheiser headsets have gone through testing and are now fully compatible. Digium tested (2) wired headsets and one wireless headset for audio only capabilities.

The Sennheiser headsets and that are compatible are:

Click here for a list of headsets compatible with Digium phones.

Grandstream Introduces the HT812: New 2-port ATA with Gigabit NAT Router

September 22, 2016, Grandstream released a new 2-port ATA, the HT812. Watch our unboxing video to learn what it is all about!

Grandstream HT812 Unboxing Video

Hi guys, my name is Youleidy Vega, I am Product Marketing Specialist here at VoIP Supply, and today I’m going to be unboxing Grandstream’s latest ATA and router, the HandyTone812. So, let’s get to it!

ht812-ataAlright, so let’s see what’s in the box of the HT812 form Grandstream. Start guide, this is the actual ATA and router. This is the power cord, and lastly there is the Ethernet cord.
Alright, so let’s take a look at the ports that the HT812 has. It has the power supply port, the LAN, WAN and then it has two FXS ports.

So, we just got done unboxing Grandstream’s latest ATA, the HT812. This one replaces the HT502 and the major improvement from this one and the previous version is that this one is Gigabit, supports two SIP accounts and has an Integrated Network Address Translator, or NAT router built into it. It is perfect for small or medium size businesses.

If you want to know anything else about the HT812 please check us out online at www.voipsupply.com, or give us a call at 1-800-398-VoIP. We’d be happy to help you. My name is Youleidy Vega, Product Marketing Specialist here at VoIP Supply, thank you for watching.

VoIP Service: Top 5 Myths and Realities

September 21, 2016 by Ying-Hui Chen

new-voip-myths
As our VoIP experts help customers solve VoIP questions along the way, we noticed that there are some common misunderstandings about VoIP that create unnecessary apprehensions when switching to a VoIP system.

Therefore, we’d like to speak to the top 5 VoIP myths to help you understand the reality of VoIP.

Myth#1 VoIP service is expensive and difficult to set up.

Reality: Most VoIP users experience lower monthly rate. On average, our VoIP specialists save customers 30% off their monthly bills. In addition, a hosted VoIP system has little upfront costs and no need to have IT staff on site, since most of the necessary equipment/ maintenance is provided by the service provider.

Myth#2 I will have to put up with poor call quality or interruptions.

Reality: With proper setup and equipment, your VoIP system can deliver high quality calls just like your landline. Make sure you have enough bandwidth and network speed with suitable phones, headsets, and microphone to generate high call quality. See VoIP Network Checklist for more information.

Myth#3 I can’t keep my old phone number if I switch to a VoIP system.

Reality: It depends on whether your VoIP service provider offers this service. In most cases, you can keep your existing PSTN phone number for VoIP. You can consult your service provider before you switch.

Myth#4 I will lost VoIP network when the power goes down.

Reality: If you have a Backup Power Supply (UPS) ready for all the required elements, your VoIP network will stay up running even during a power outage. It’s only if your Internet service provider experiences a power outage that your VoIP network could go down. If that is the case, you can keep your landline service available for emergency calls. Read more: When the Power Goes Out, Does the VoIP Network Stay Up?

Myth#5 VoIP is not secure.

Reality: Similar to your computer network, a VoIP system may be exposed to malicious IP activities. Therefore we recommend Session Border Controllers (SBCs) and firewalls to help control and screen network data to prevent VoIP traffic overload and stop suspicious activities from entering your VoIP system. With proper precaution, your VoIP system is secure. See more suggestions to make your VoIP system secure.

What are your concerns about VoIP? Leave a comment below to tell us!

How Do I Unlock Polycom VVX410 Phones?

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In previous Mom’s calling Q&A series, we have discussed: VVX410 Phone Lost Registration. What Can I Do?Today, we have more new real questions and answers from VoIP users just like you.

How Do I Unlock Polycom VVX410 Phones?

VVX 410Q: A couple of years ago I bought some Polycom VVX410 phones from VoIP Supply. I need to provision them onto a server that requires them to be unlocked. Can I please have some help doing that?

A: To unlock the phones (access the advanced settings menu) enter “456”. This should be the default password. Or you can also go into the web interface of the phones and disable the phone lock feature. Under the “Settings” tab you will see “Phone Lock”. From there you can customize the lock feature.

Stay Tuned

Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591.

Refresh: Such Great Deals

Refresh is still rocking it out at VoIP Supply, saving you money with top quality refurbished VoIP equipment.

vvx210Grab a Polycom VVX201 for 33% off the original list price! You get the same great phone, same features and usability and a 6-month guarantee for way less than buying a brand new model.

VVX201 is an entry-level 2 line IP Phone with 10/100 Ethernet ports, LCD display and HD Voice technology.

vvx300If you need more lines, the VVX300 offers 6-line appearances with dual 10/100 RJ45 ports and built in Power over Ethernet. This is the perfect phone for call center environments. And the good news is that this refresh phone is priced 20% below retail.

 

ip600For your voice conferencing needs, Refresh offers the IP6000. This conference phone can be powered over the Ethernet (PoE) and provides crystal-clear calls with HD Voice technology and high-fidelity audio. The IP 6000 has a 12-foot microphone pickup and is guaranteed to offer advanced call handling, security and provisioning features.

Plus you can also get a Polycom branded Universal Power Supply for way less than retail price. Save money and reuse with Refresh; economically healthy and environmentally friendly.

To learn more about Refresh and view more great deals visit the Refresh page or call us at 1-800-398-VoIP. We’d be happy to show you why we back our Refresh products 100%.

Reconditioned VoIP Hardware and Equipment

Cisco SPA504G: Choosing Your Preferred Audio Device

September 20, 2016 by Steve Lopian

Not everyone is the same. We all prefer different things, and have different ways of doing things, especially when it comes to work!

If you find yourself on the phone most of the day at work, then you probably have a preference of how you like to hear the person on the other line. Some people like to use the handset, if you are in a private office then maybe you prefer the speakerphone, but most of us enjoy using a headset.

cisco-spa504gIf your office phone is a Cisco SPA504G, then you could be in luck! Did you know that this phone allows you to pick where the audio is sent to just by answering a call?

It is actually very simple to do. All you have to do is press the Setup button, and from there go to Preferences followed by PreferRed Audio Device and finally Edit.

From the Edit page, simply press Option, and from there you are able to scroll through the option of either Headset or Speakerphone. Setting either of these will determine where the audio comes out of just by answering the call. Once you have selected your preference, you can then hit OK, and this setting will be saved.

No that you have designated your audio device, the next time you receive an incoming call, just answer with the line button and your audio will be delivered just the way you like it! Was this post helpful? Let us know by sharing or putting a comment below!

ADTRAN Celebrates 30th Anniversary

adtran-logoADTRAN, a leading provider of networking and communications equipment, celebrates its 30th anniversary on September 17th, 2016.

ADTRAN holds the market share leadership position for integrated access devices and the #2 position for branch office routers, enabling voice, data, and internet communications globally.

We are proud to be ADTRAN’s partner and look forward to delivering excellent solutions together to more customers in the future. Happy 30th Anniversary ADTRAN!

Take a peek at their adventure of testing the ADTRAN ZIP Line across Lake ADTRAN the day before their 30th anniversary celebration. (It’s really cool!)

Logitech Acquires Mad Catz’s Saitek for $13 Million

mergeSeptember 17, 2016, Logitech announced that they have completed the process of acquiring the Saitek Controllers, a worldwide leader in custom sim hardware owned by Mad Catz at the time.

Logitech is a Swiss global computer and tablet accessories provider who has been expanding its product line over the years. The acquisition of Saitek costs Logitech 13 million dollars and is expected to be a privilege to their current business.

Saitek might be a good leverage for Logitech to tap the sim hardware market. We are excited to see how Logitech will move after this acquisition and lead Saitek into its next business phase in the near future!

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