VoIP Supply Celebrated MLK Day Of Service At Compass House

January 23, 2017 by Angela Burgin-Logan

AMHERST, NY – In celebration of the life of Dr. Martin Luther King, Jr. VoIP Supply, North America’s leading Voice over Internet Protocol solutions provider mobilized employees for a MLK Day of Service at Compass House.

As a certified B Corp VoIP Supply is committed to helping the communities that they serve. The company’s employees put service before self and rolled up their sleeves to help beautify Compass House.

VoIP Supply MLK Day Of Service

Compass House Buffalo Every year in the Western New York region hundreds of youth find themselves homeless due to abuse, neglect, family conflicts, and other issues. Thankfully many of these youth find their way to Compass House, a not-for-profit agency that provides safe shelter and other services to runaway and homeless youth in Western New York. Through Compass House, the youth are provided with access to emergency shelter, food, clothing, needed emergency services, and necessary support to return to a safe living arrangement.

Paula Griffo VoIP Supply President and CFO shared that the company’s mission is similarly aligned to the mission of Dr. King. “We believe that VoIP Supply’s legacy will be to transform communities and businesses through service. Dr. Martin Luther King, Jr. set an example through service that we are proud to follow.”

VoIP Supply MLK Day Of Service

Since 1972 Compass House has provided safe shelter and services to homeless and runaway youth in Erie County. The Emergency Shelter maintains 24-hour a day access to safe shelter services for up to 13 youths, ages 12 through 17. In addition to the Emergency Shelter, Compass House also offers at its Resource Center a non- residential program for youths ages 14 through 24 with case management services, counseling, and positive social and recreational activities. Services at both the Emergency Shelter and Resource Center are confidential, voluntary, and free.

VoIP Supply MLK Day Of Service

Dr. Martin Luther King Jr. once said, “Life’s most persistent and urgent question is: ‘What are you doing for others?'” VoIP Supply answers that question with ongoing outreach activities in the communities that they serve throughout the year. As part of those efforts, the company was proud to have been able to provide service to Compass House on the King Holiday.

Dr. Martin Luther King Jr. Quote

About Compass House

Founded in 1972, Compass House is a not-for-profit agency that offers safe shelter and services for runaway and homeless youth in Western New York. Compass House remains the only shelter and resource center for male and female runaway homeless youth ages 12-24 in Erie County. Our emergency shelter is opened 24 hours a day, 365 days a year and can house up to 13 youths ages 12-17. Services provided at the shelter include: immediate access to food, clothing, and emergency services, intake and assessment services, counseling, referrals, advocacy, and aftercare. In addition to the Emergency Shelter, Compass House runs a Resource Center, a non-residential program open Monday-Friday 9am-5pm (with extended hours 4 nights a week), that serves homeless youths ages 14-24 years. At the Resource Center, youths and young adults have access to intake services, case management, crisis counseling, positive social and recreational activities, advocacy, and much more.

About VoIP Supply

VoIP Supply, LLC (www.voipsupply.com) is North America’s leading VoIP solutions provider. Since 2002, VoIP Supply has delivered valuable solutions for some 125,000 customers worldwide. With passionate employees, 6,500 products, 20,000 square feet of office space and an unlimited number of VoIP solutions to meet your needs, whether you are a consumer, business, service provider or reseller, VoIP Supply has everything you need for VoIP. For sales and media inquiries contact [email protected].

To learn more, call (800) 398-8647, or visit voipsupply.com and follow us on social media: Facebook (VoIPSupply), Twitter (VoIPSupply) and LinkedIn (VoIPSupply)

How to Resize Widgets on the Grandstream GXV3275

January 20, 2017 by Steve Lopian

If you are looking for an upgrade to your average desk phone at work, then look no further than the Grandstream GXV3275. This phone is basically an android tablet with a handset, and it’s awesome.

One of the more popular features on this phone is the ability to use Widgets. Apply these widgets to your home screen and transform your phone into so much more. Having a stand alone calendar, displaying the weather, or even a newsfeed right on your desk phone will make you the talk of the office, for sure.

And while the 7-inch capacitive touch screen is plenty big for a desk phone, you will eventually run out of room to feed your Widget addition, but don’t fret! There is a way to resize your widgets so that you can fit even more!

The process for resizing is simple. All it takes is holding your finger on the Widget for about two seconds. Once held, you then remove your finger from the screen and a blue frame will appear around the selected widget.

From here you can touch and drag the blue frame to adjust your Widget to the perfect size! It’s really that simple. This will allow you to be able to size and arrange your widgets to either fit more on your screen or if anything else, place them exactly where you want them.

Now that you know how to customize your GXV3275, let us know what you think is the best Widget to have on your home screen!

VoIP Supply Donates To Teen Challenge

January 19, 2017 by Angela Burgin-Logan

AMHERST, NY – VoIP Supply, North America’s leading Voice over Internet Protocol solutions provider answered the call from Teen Challenge and donated a series of phones to the community organization’s New England and New Jersey branch.

Teen Challenge provides adults, teens and families with effective and comprehensive solutions, clinical counseling, and life-coaching for drugs, alcohol, and other life-controlling problems in order to become productive members of society.

When VoIP Supply Marketing Supervisor Mary Cheney learned about the organizations need she jumped into action on behalf of the company. “VoIP Supply’s Refresh Program provided the company with a great opportunity to donate to Teen Challenge. Products from our Refresh Program are inspected, tested, upgraded and with the appropriate TLC from our specialists they come out as good as new. We believe that these are some of the same principles that Teen Challenge uses in helping young people get back on their feet and ready to lead meaningful lives.”

VoIP Supply created Refresh – a creative way to offer a low cost alternative to new VoIP equipment and is part of the company’s sustainability efforts. Refresh products are VoIP Supply’s line of refurbished IP hardware that includes a vast selection of products such as phones, switches, gateways and TDM cards. All products undergo a thorough 10-step reconditioning process that assures the product is inspected, tested, updated to the latest firmware and the cleaning process each item goes through before repackaging helps products to come out as new.

VoIP Supply noted that their core values are similar to Teen Challenge which include commitment, service and integrity.

You can learn more about Teen Challenge here.

About VoIP Supply

To learn more, call (800) 398-8647, or visit voipsupply.com and follow us on social media: Facebook (VoIPSupply), Twitter (VoIPSupply) and LinkedIn (VoIPSupply)

Avaya/Nortel Replacement Program!

January 18, 2017 by Angela Burgin-Logan

Digium Switchvox Logo Replace and Save! Replace an Avaya or Nortel system with Digium’s award-winning Switchvox UC solution and put significantly more profit in your pocket.

Who: All Select, Registered, DMR and Service Provider partners in the US, United Kingdom, France, Canada, Australia, New Zealand, LATAM, Caribbean, India, South Africa and the Middle East.

What: Receive an additional 10% off the US MSRP for selected Switchvox appliances or Switchvox software downloads when sold to replace an Avaya or Nortel system.

When: Offer valid on qualified products from VoIP Supply between January 1 – March 31, 2017.

How: All you have to do is call in to VoIP Supply and request the Avaya/Nortel Replacement Promotion and you will receive your additional discount instantly!!

Get all of the details here! Call 1-800-398-8647 to speak to a VoIP Supply solutions specialist and to order now.

The Digium D45 Deal You Can’t Miss!

by Angela Burgin-Logan

Digium The Asterisk Company Logo The Digium deal that you have to seize is here! Start your new year off with a new IP phone at a great price. Get an instant $40 USD rebate on D45 IP phones while supplies last! Simply dial 1-800-398-8647 and mention the promotion to one of our VoIP Specialists at the time of purchase to receive your instant rebate.

The Digium D45 IP phone includes unprecedented HD Voice and plug-and-play deployment. With multiple line appearances, context sensitive soft keys, and advanced applications, you can access the information you need instantly. Digium’s phones also allow you to take full advantage of the flexibility and customization of Asterisk and Switchvox.

With voicemail, call log, contacts, phone status, user presence, parking and queue metrics, the Digium D45 IP phones provide simple, intuitive access to a wealth of information.

Don’t miss this Digium deal! Call 1-800-398-8647 now!

Use Skype Without Signing Up for an Account

by Ying-Hui Chen

use-skype-without-signing-up I haven’t been using Skype to talk with my family in a while because it’s always a pain for me to explain how to download and set up a Skype account over LINE message before we start talking. (Not to mention that my mother never remembers her passwords. So, the nightmare never ends.)

If you are facing the same issue, you will be as excited as I am now! Skype now allows users to start a conversation over Skype without downloading or signing up an account. Is it possible? Yes, it is! Let me tell you how.

How to Use Skype Without Signing Up for an Account?

With only 4 simple steps, you will be ready to chat. (It took me less than 5 minutes to set up.)

Go to Skype.com
Tap Start a conversation and add your name
Share the link provided with the contacts you want to chat with via email or social networks
Ask your contacts to click on the link to join your conversation right away!

https://youtu.be/j7SxypblIlw

This new function applies to both individuals and a group. What’s even better is that you can still take advantage of all Skype’s features such as instant messaging, voice/ video calls, and screen/ file sharing. You are able to invite up to 300 people in chat and up to 25 people on a voice or video chat all for free.

Sounds awesome, but be aware that your conversation will only last for 24 hours and you need to use a web browser from a computer to start as a Guest. After 24 hours, you will need to sign up an account to continue.

Are you ready to try it by yourself? Go to Skype.com now and share with us what you think!

VoIP Supply Donates Over 200 Meals To The Buffalo City Mission

by Angela Burgin-Logan

AMHERST, NY – VoIP Supply, North America’s leading Voice over Internet Protocol solutions provider, has donated over 200 meals to the Buffalo City Mission.

VoIP Supply helped to answer the call to provide warm meals to those in need this winter by donating 249 meals to the Buffalo City Mission. The Mission’s vision is to restore hope to the homeless and hurting of Western New York by providing emergency shelter and nourishing meals to thousands of homeless men, women and children.

VoIP Supply is a certified B Corp that is passionate about helping the communities that they serve. Paula Griffo VoIP Supply President and CFO shared that the company’s mission is to build a great company, with great people who do great things. Griffo said, “One of the greatest things that we can do is to help the communities that we serve. We are pleased to have been able to provide a meal and hope to over 200 people in Western New York this winter.”

The company kicked off their effort to support the Buffalo City Mission on Giving Tuesday and continued throughout the month of December donating a meal for every web order placed. The tech company also harnessed the power of the internet to drive awareness and donations creatively launching a social media effort supporting this social good that provided a donation of one meal to the Buffalo City Mission for each consumer social media post engagement about the program.

Each year, an estimated 5,500 individuals are homeless in Western New York and half are experiencing homelessness for the first time. The Buffalo City Mission provides innovative programs, warm meals and the hope that these individuals need to regain independence. The donation by VoIP Supply reflects the company’s long time commitment to Do Great Things as they do well and is grounded in enhancing the communities that they serve.

About the Buffalo City Mission The Buffalo City Mission, founded in 1917, is a nonprofit organization providing preventative, emergency, and transitional housing programs to thousands of people who are homeless and impoverished. The Mission includes a Women and Children’s Shelter (Cornerstone Manor), the Men’s Community Center, and the BCM Thrift Store located on Dick Road in Depew to serve the Western New York community. For more information, please visit www.buffalocitymission.org or call (716) 854-8181.

About VoIP Supply

To learn more, call (800) 398-8647, or visit voipsupply.com and follow us on social media: Facebook (VoIPSupply), Twitter (VoIPSupply) and LinkedIn (VoIPSupply)

VoIP News! The Latest On 3CX And Elastix, Yealink T4S Phones, IT EXPO And More!

by Angela Burgin-Logan

What the VoIP? There’s been big news in the Voice over Internet Protocol industry. Mary Cheney Marketing Supervisor at VoIP Supply, North America’s leading VoIP solutions provider covers the latest and greatest in the companies VoIP News Update series.

PaloSanto Solutions creator of Elastix shocked many when it was announced that 3CX has taken control of Elastix 5! The move is said to have happened so that the company could shift their focus to Cloud PBX and call center offerings. Elastix has over 100,000 installations worldwide and tens of thousands of monthly downloads. When additional announcements that Elastix 2.5 and Elastix 4 trainings would be shut down effective immediately the bright orange Elastix community seemed to be turning red as customers were shaken up. So what does this all mean? Elastix 5 will be powered by 3CX instead of Asterisk. Elastix 2.5 and Elastix 4 installations will still work and repositories will be available. See our RIP Elastix post for more on this change. For those looking to migrate from Elastix consider Renegade PBX Mini from VoIP Supply.

The VoIP News Update reveals more about the new Yealink T4S series which will feature device performance enhancements, faster response on the phone’s user interface, enhanced speaker performance, and more!

VoIP Supply will again be at one of the biggest Telecom conferences of the year, IT EXPO! You can schedule a one on one meeting with VoIP Supply at the conference to explore ways that VoIP can enhance your business. You can find VoIP Supply at Booth #428 at the Asterisk World Pavilion during IT EXPO taking place at the Greater Ft. Lauderdale/Broward County Convention Center, Ft. Lauderdale, Florida from February 8th through the 10th. Everyone will be there! Don’t miss out on the fun! Get your FREE IT EXPO PLUS PASS from VoIP Supply here.

The Difference Between Regular VoIP Service and magicJack

January 16, 2017 by Jon Garbin

magicJack VocalTec, the popular VoIP service you might have seen on TV or at local drugstores, is known for its low pricing and simple setup process to billions of users across the world.

We’ve got a lot of customers asking about magicJack. “Can I replace my regular VoIP service with magicJack to reduce the service cost? Is it good enough for my business?” “What’s the difference between using regular VoIP service and using magicJack?”

To answer those questions, you have to first understand how magicJack works and what advantages and disadvantages it brings.

The Pros and Cons of magicJack

Just like other VoIP service providers, magicJack utilizes existing Internet connection to enable you to make phone calls without an additional telephone service.

Pros: One of the biggest advantages of magicJack is a cheap VoIP service fee. With around $30 to $35 annual fee, you can make unlimited local and long distance phone calls to mobile phones and landlines in US, Canada, Puerto Rico and US Virgin Islands. However, be aware of the hidden costs that might come with the service such as taxes, fees in addition to the annual service fee, the cost of equipment, etc.

It’s also very simple to set up. Simply connect your computer or ethernet port to your phone through magicJack and power it, you are ready to call. (See setup diagram)

Cons: If you are a busy multitasker, you might be disappointed by magicJack as it only works on a high-speed Internet connection such as cable modem and DSL. We’ve heard customers encountered issues such as program crashing when they tried to run multiple tasks on their computers. And let’s be honest, who doesn’t normally have more than one program running at once.

Another common complaint is that magicJack reduces its costs by placing advertisements on users’ computers, which can be unprofessional and distracting. This usually doesn’t happen for regular VoIP services.

For business users, you might find the features provided magicJack limited. Although it covers the basic phone features such as call forwarding/ waiting/ transferring and caller ID, regular VoIP service provides a more comprehensive package including advanced analysis reports and voicemail to text message.

So, magicJack or Regular VoIP Service?

It all depends on how you will be using VoIP services. We can’t speak for everyone but the general rule is: if you are just looking for a cheap VoIP solution to call your friends or family occasionally, magicJack is enough to handle your needs; if you are looking for a solution to build a small to medium size business or even a call center, regular VoIP service will be a way more reliable choice in terms of stability and features comparing to magicJack’s.

Although the pricing and setup process of regular VoIP services are not as sweet as magicJack, it’s all going to be paid off from the service and quality you get in the long term. Some customers also consider using magicJack as a supplement rather than replacing the existing service completely. Contact our VoIP specialists for a free consultation today at 800-398-VoIP to find out the best solution for your business.

See a quick comparison between magicJack and regular VoIP service here:

magicJack and regular service

Are you using magicJack? How’s your experience?

[Infographic] Refurbished Phone Checklist: 5 Factors to Consider

January 12, 2017 by Ying-Hui Chen

(Note: Infographic was created through Canva.com)

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Browsing through countless VoIP stores, you finally locate something you love. Just when you are about to check out, you realize you don’t have enough budget for that.

Does this sound familiar to you? Are you hesitant to update to a VoIP system because of the high expense? Before you leave with your hands empty, rethink it. There’s a way for you to upgrade on your budget – Consider refurbished VoIP equipment, a low-cost alternative to new VoIP hardware.

What is a refurbished phone?

Refurbished phones are the used phones that were sent back by customers who no longer needed them to exchange for a certain dollar amount. The phones that were sent back will then be repaired and/or updated before they are placed on the market for sale again.

Since it’s not a brand new product, purchasing from a reliable source is critical. Here, we will share the top five factors to consider when choosing a refurbished phone: Price, Condition, Upgrade, Warranty, and Support.

What to consider when buying a refurbished phone?

Price: Low price is the biggest incentive for most refurbished phone buyers. Pay attention to the price difference between the refurbished phones and the brand-new ones. Is the price now within your budget? Is the price competitive? However, don’t let the extremely low price fool you. Keep in mind that there might be a trade-off between price and the phone’s condition or the service that comes with it.

Condition: Generally, there are three grades of conditions: Grade A refurbished phones are sealed new or have very little wear. Grade B phones might have some scratches or mild damage. Grade C phones can have obvious signs of wear. Regardless the used look, most sellers basically make sure the phone can function normally when you purchase them.

Upgrade: Some refurbished phones are outdated. Make sure the seller examines the product before they resell it to you. Is the hardware upgraded? Is it compatible with your current system? With Refresh from VoIP Supply, you can be sure all of our refurbished products are center examined, upgraded, set to factory defaults and repackaged, making them look and function as if they were new.

Warranty: Many people overlook the importance of a warranty on refurbished phones. This can save you a lot of trouble when you need it. Does the seller offer warranties? How long is the warranty? What’s covered? Our Refresh products all come with a full six months warranty to guarantee your satisfaction. You also have the option to be covered for an additional six months for a small fee.

Support: If you are not a VoIP expert, make sure you have a tech support expert to contact should you encounter issues during the installation or integration process. VoIP Supply offers great pre- and post-sales support to ensure that your products are functioning as perfect as possible.

To learn more about Refurbished Phones, visit our Refresh Center or call our experts at 866-582-3715.

VoIP Supply Celebrated MLK Day Of Service At Compass House

How to Resize Widgets on the Grandstream GXV3275

VoIP Supply Donates To Teen Challenge

Avaya/Nortel Replacement Program!

The Digium D45 Deal You Can’t Miss!

Use Skype Without Signing Up for an Account

How to Use Skype Without Signing Up for an Account?

VoIP Supply Donates Over 200 Meals To The Buffalo City Mission

VoIP News! The Latest On 3CX And Elastix, Yealink T4S Phones, IT EXPO And More!

The Difference Between Regular VoIP Service and magicJack

The Pros and Cons of magicJack

So, magicJack or Regular VoIP Service?

[Infographic] Refurbished Phone Checklist: 5 Factors to Consider

What is a refurbished phone?

What to consider when buying a refurbished phone?

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