Our Favorite Things In VoIP! Part 5

December 21, 2016 by Angela Burgin-Logan

Our Favorite Things in VoIP by VoIP Supply

The final installment in VoIP Supply’s five part series Our Favorite Things in VoIP is loaded with some of the most requested VoIP items by businesses of all sizes! Spoiler Alert! You’re going to want everything on VoIP Supply’s Favorite Things List!

 

Jon Garbin VoIP Supply

 

 

VoIP Supply Consultant Jon Garbin’s Favorite Things!

 

 

 

 

 

What is your favorite VoIP thing?

RenegadePBX

RenegadePBX by VoIP Supply

Why is RenegadePBX your favorite VoIP Thing?

The RenegadePBX by VoIP Supply was created with every size business in mind. It comes in three unique PBX solutions; the RenegadePBX mini, RenegadePBX 1U, and RenegadePBX Pro that can accommodate the needs of small to medium sized businesses along with large enterprises. An open-source PBX series it has the ability to host a variety of platforms making it ideal.

Must-Have VoIP Item.

Plantronics CS540 VoIP Wireless Headset

Plantronics CS540 Headset

 

Why Plantronics CS540 VoIP Wireless Headset is a Must-Have VoIP item?

Having a wireless headset is essential in the work environment. The Plantronics CS540 Wireless Headset frees you of cords and gives you the mobility to use your computer, source materials in your office while on the phone, move around while talking and to generally multi-task which is what most businesses charge their teams with doing and what residential customers love.

WHAT is the VoIP item that you or your customers can’t live without?

Polycom VVX 500 VoIP Phone

Polycom VVX 500 VoIP Phone

WHY can’t you or your customers live without Polycom VVX 500 VoIP Phone?

The Polycom VVX 500 are feature rich enterprise level phones.

You can learn more about these items and order all of Jon’s Favorite Things at VoIP Supply.com!

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Our Favorite Things in VoIP! Part 4

December 20, 2016 by Angela Burgin-Logan

Our Favorite Things in VoIP by VoIP Supply

Part 4 of Our Favorite Things In VoIP is a list curated by someone who knows the ins and outs of VoIP! But, what’s equally important is this value driven VoIP Supply Channel Manager puts customers first. So, this VoIP list is filled with items that will greatly benefit residential customers and businesses of all sizes. Spoiler Alert! You’re going to want everything on VoIP Supply’s Favorite Things List!

Don Stefanie VoIP Supply Channel Manager

 

VoIP Supply Channel Manager Don Stephanie’s Favorite Things!

 

 

 

 

What is your favorite VoIP thing?

KX-TGP600 and related add on handsets and a desk phone.

 

kx-tgp600 VoIP Phone

Why is KX-TGP600 your favorite VoIP Thing?

The cordless space is often the go to way to add small office and warehouse flexibility freedom. By Increasing the number of simultaneous calls(8) from its predecessor(3) and adding multiple end point options (including ruggedized and even a desk phone), this was a nice upgrade and easy transition for customers used to the older 500/550 models.

Must-Have VoIP Item.

For most SMB clients I feel like a quality Hosted Cloud Service provider with mobility option via a mobile app is the “Must-Have” VoIP service these days.

VoIP Supply CloudSpan Marketplace Hosted VoIP

Why Hosted Cloud Service provider is a Must-Have VoIP item?

There’s no better way for your growing company to increase efficiency and customer interaction. It demonstrates that even your SMB is an enterprise-class business when your workforce shows extreme responsiveness- handling calls from anywhere.

WHAT is the VoIP item that you or your customers can’t live without?

Plantronics CS520 and APC-41 Hook Switch Control Adapter

Plantronics CS520 and APC-41 Hook Switch Control Adapter

WHY can’t you or your customers live without Plantronics CS520 and APC-41 Hook Switch Control Adapter?

This wireless headset allows you to stay mobile while you work and is the ultimate way to multi-task while working with your customers or team on your VoIP phone.

You can learn more about these items and order Don’s Favorite Things at VoIP Supply.com!

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Our Favorite Things In VoIP! Part 3

Our Favorite Things in VoIP by VoIP Supply

Our Favorite Things in VoIP Part 3 is from a trusted VoIP Supply Consultant who has been with VoIP Supply for a decade and is routinely applauded by our customers for his expertise in all things VoIP. Spoiler Alert! You’re going to want everything on VoIP Supply’s Favorite Things List!

Brian Hyrek VoIP Supply

 

 

VoIP Supply Consultant Brian Hyrek’s Favorite Things!

 

 

 

What is your favorite VoIP thing?

PBXact Cloud Service

PBXact Cloud Service

Why is PBXact Cloud Service your favorite VoIP Thing?

PBXact Cloud Service is one of my favorite things because of industry breaking disruptive features and value. You can get it from the CloudSpan Marketplace.
 

Must-Have VoIP Item.

Grandstream GXV3240

 

Grandstream GXV3240

Why Grandstream GXV3240 is a Must-Have VoIP item?

I believe it is the most feature rich VoIP phone for the cost.
 

WHAT is the VoIP item that you or your customers can’t live without?

The new Sangoma phones!

Sangoma IP Phones

WHY can’t you or your customers live without Sangoma phones?

Customers love the new Sangoma phones especially if they are using Sangoma FreePBX or PBXact, these units are simply a must due to their interoperability and feature set.

You can learn more about these items and order Brian’s Favorite Things at VoIP Supply.com!

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Sangoma FreePBX Bundles Comparison – Choose a Right Solution

sangoma-freepbx-bundles

Don’t have time to research all the Sangoma FreePBX bundle solutions? Do you want to be more efficient at shopping for your FreePBX solution without making a wrong decision? You’ve come to the right place.

We see many customers struggle when trying to choose an ideal FreePBX solution for their businesses. Therefore, we went ahead and compared the 4 main Sangoma FreePBX bundle solutions below to save you time and the headache of figuring out which solution is right for your business:

The comparison will be based on Target Users, Adds-on Modules, Price, and License& Support. Let’s get started!

 

How to Choose a Sangoma FreePBX Bundle?

Take price, adds-on modules, years of licenses and support into consideration when choosing a Sangoma FreePBX solution. Within your budget, choose a FreePBX solution that will meet your business’s needs.

Understanding your requirements and how the adds-on modules can benefit your business is the key to making your investment pay off. Having a ton of unnecessary adds-on modules might only increase your business expense.

 

Target Users

Sangoma FreePBXAs the name implies, FreePBX System Builder Basic is for basic users such as start-ups and small businesses who have a limited budget and requirements. It covers the fundamental functionalities to keep your operation running smoothly. For small to medium businesses who are searching for more advanced features, FreePBX System Builder Plus can be your go-to solution. With a slightly higher price, you will obtain 8 more adds-on modules that will increase your business’s efficiency.

FreePBX Call Center Builder is designed for dedicated call centers who deal with higher call volumes. Adding in advanced reporting tools, FreePBX Call Center Builder enables users to monitor and analyze call activities at the blink of an eye.

If you are en enterprise looking for a full-function solution, consider FreePBX Everything Builder that covers most of the Sangoma FreePBX modules. This solution is a great deal, offering $4200 worth modules at an affordable price.

 

Adds-on Modules and Price

Below you will find what specific adds-on modules each solution has to offer. To learn more about each Sangoma FreePBX adds-on module, be sure to read our blog series: Sangoma’s FreePBX Modules.

  • ($225.00) System Builder Basic comes with five critical adds-on modules including Endpoint Manager, FreePBX Phone Apps, SysAdmin Pro, Extension Routing, and UCP for EPM.
  • ($525.00) System Builder Plus includes the most popular adds-on modules. Aside from the modules you can get from the basic bundle, the Plus bundle takes you to the next level with additional 8 modules: Park Pro, Page Pro, Class of Service, Conference Pro, Call Recording Reports, Fax Pro, Extension Routing and XMPP management.
  • ($1,275.00) Call Center Builder highlights its reporting tools such as QXact Reports and Call Recording Reports. This solution also offers Call Management tools such as Class of Service, Extension Routing, Pinset Pro, Conference Pro, Caller ID Management and Advanced Queue Enhancements, including Outbound Call limiting and VQ Plus and Queue Callback.
  • ($2,900.00) Everything Builder offers all Sangoma’s Commercial Modules (23 modules in total), except for FreePBX High Availability. See the whole list here.

See the chart below for an overall comparison:

Download the comparison chart HERE

sangomas-freepbx-bundle-solutions-comparison

License & Support

All the FreePBX bundles listed in this post require FreePBX 2.11 or greater to work and will only be officially supported on the Official FreePBX Distro platform. A 25 year usage license with 1 year of upgrades is included with the purchase of any of the four FreePBX bundle solutions.

See all Sangoma's FreePBX Solutions

Our Favorite Things in VoIP! Part 2

December 19, 2016 by Angela Burgin-Logan

Our Favorite Things in VoIP by VoIP SupplyPart 2 of Our Favorite Things in VoIP is a curated list from a VoIP industry expert who has been with VoIP Supply North America’s leading VoIP solutions provider since the company was founded.

Spoiler Alert! You’re going to want everything on VoIP Supply’s Favorite Things List!

Darren Hartman VoIP Supply

 

VoIP Supply’s Senior Sales Representative Darren Hartman’s Favorite Things!

 

 

 

 

What is your favorite VoIP thing?

Hosted VoIP Service

VoIP Supply CloudSpan Marketplace Hosted VoIP

 

Why is a Hosted VoIP Service your favorite VoIP Thing?

Hosted VoIP Service gives you the ability to setup a complete solution.

 

Must-Have VoIP Item.

Polycom RealPresence Trio 8800

RealPresence Trio 880

Why Polycom RealPresence Trio 8800 is a Must-Have VoIP item?

The Polycom RealPresence Trio 880 is a state of the art conference phone with all of the features included.

 

What is the VoIP item that you or your customers can’t live without?

Yealink SIP-T49G Video Phone

Yealink SIP-T49G Video Phone

WHY can’t you or your customers live without Yealink SIP-T49G Video Phone?

The Yealink SIP-T49G Video Phone is a great videophone option.

You can find all of Darren’s Favorite Things at VoIP Supply.com.

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Polycom Releases Latest Polycom UC Software Updates

Polycom UC Software, a powerful and flexible SIP software for VoIP devices, recently announced the latest Polycom UC software updates. The updates are for the devices below:polycom-logo

Polycom Releases Latest Polycom UC Software Updates

Polycom UC Software and supporting documentation for the release are now available here:

Click here to find more information

Our Favorite Things in VoIP This Year!

December 16, 2016 by Angela Burgin-Logan

Our Favorite Things in VoIP by VoIP SupplyWant to find out what some of the tech industry’s top experts picked as their favorite things in VoIP? This year has been one of the best in VoIP and North America’s leading VoIP solutions provider VoIP Supply, has had the chance to try, test, sell, host, provision, reclaim and refurbish everything in the world of VoIP. We’ve worked with residential customers, small to medium sized businesses along with large enterprises and used their feedback and our own to come up with our favorite things in VoIP 2016. Spoiler Alert! You’re going to want everything on VoIP Supply’s Favorite Things List!

 

Our five part VoIP Favorite Things series features a curated list from VoIP Supply industry experts Joe Shanahan, Brian Hyrek, Don Stefanie, Jon Garbin and Darren Hartman.

Joe Shanahan VoIP Supply

 

Here is VoIP Supply’s Senior Account Manager Joe Shanahan’s Favorite Things!

 

 

 

What is your favorite VoIP product or service?

Sangoma FreePBX

Sangoma FreePBX

 

Why is this your favorite VoIP Thing?

Sangoma FreePBX is an excellent open source asterisk software and is backed up with on going development and hands on support from Sangoma. FreePBX also has the full feature set of any proprietary PBX system on the market for a fraction of the cost. VoIP Supply also offers a range of Sangoma FreePBX Phone Systems and Sangoma Phones to compliment the software.

 

Must Have VoIP Item.

Polycom VVX phones

Polycom vvx300

Why this is a Must Have VoIP item?

To me, these are the best VoIP phones on market for overall quality and bang for your buck.

WHAT is the VoIP item that you or your customers can’t live without?

SIP Trunking of Hosted PBX for their office phone system.

VoIP Supply Hosted PBX and SIP Trunking CloudSpan Marketplace

WHY can’t you or your customers live without this VoIP Item?

They can’t live without this because of the ease of integration and use, increased in efficiency, full feature set and huge cost savings from using an antiquated legacy phone system.

You can find all of the details along with ordering  Joe’s Favorite Things at VoIP Supply!

Order Now

VoIP News Update: The Latest On VTech, Snom, Grandstream And More!

December 15, 2016 by Angela Burgin-Logan

The VoIP industry continues to explode with growth globally and the results are big news updates from some of the top players in the Voice over Internet Protocol space.  VoIP Supply is North America’s leading VoIP solutions provider and brings you the latest news in VoIP!

VoIP Supply Marketing Supervisor Mary Cheney reveals some big VoIP news regarding Vtech’s acquisition of Snom, the new WiFi access point released by Grandstream (GWN7610), VoIP Supply’s big win at Nextcon16 and more.

This VoIP News Update also includes your chance to win a Plantronics Voyager Edge! Click for details on how to enter the Plantronics Voyager Edge sweepstakes. (Spoiler Alert: These details are at point 3:40 in the video above!)

 

Yealink releases T27G

Yealink, a leading manufacturer of Unified Communications solutions officially released the T27G IP Phone.

This new and improved version of its counterpart the T27P gives users what they had been asking for- Gigabit connectivity. Now you can take advantage of even faster device performance speeds.

t27rightAlthough the T27G  looks exactly like the T27P on the outside and can handle the same number of lines (6), it is equipped with hardware and software upgrades that make it a top pick. For one, it comes with a built-in USB port that allows users to perform USB call recording and use Bluetooth devices. It also features Wi-Fi connectivity for added convenience.

The T27G comes with the latest Opus codec for superior wideband sound quality.

feature-icons

It has three pages of flexible buttons that can be programmed with up to 21 paperless DSS keys. The new T27 also supports EHS allowing users to use their favorite headset.

To learn more about the T27G check it out here and download the datasheet under Guides and Datasheets.

Shop Yealink T27G

Jabra UC Voice 550 MS: How to Increase the Speaking Volume?

December 14, 2016 by Ying-Hui Chen

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In the previous Mom’s calling Q&A series, we have discussed: Polycom VVX410: Outbound Calls Suffer From a High Degree of Post Dial Delay. Today, we have more new real questions and answers from VoIP users just like you.

How to Increase the Speaking Volume on Jabra UC Voice 550 MS?

Jabra UC Voice 550 MS Mono Q: I have a Jabra corded headset, Jabra UC Voice 550 MS and people I am speaking with cannot hear me unless the mouthpiece is literally pressed against my lips. Neither my company’s telecom folks nor I can figure out how to increase the volume on the headset so listeners can hear me. Our phones are Avaya 1140E IP Deskphones. Can you help me?

A: There should be a headset menu within the phone. Make sure the correct headset is selected within that menu. I have linked the User Manual for the phone. See page 93 for headset options.

See User Manual HERE.

Stay Tuned

Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591.

More from: Q & A Ying-Hui Chen

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