Q&A: What noise-canceling technology is included in the Poly Voyager Free 60 UC Series?

May 23, 2023 by Tony Monteleone

The Poly Voyager Free 60 UC Series Earbuds are the latest addition to the Poly Voyager family of enterprise Bluetooth headsets. 

The Poly Voyager Free 60 UC Series Earbuds feature a stem design with three microphones per earbud that triangulates on the user’s voice and minimizes surrounding noise so they are always heard loud and clear. Combined with hybrid and adaptive Active Noise Canceling (ANC), and advanced noise-blocking algorithms to further reduce background noise, the Voyager Free 60 UC Series ensures crystal clear audio on both sides of the call.

Poly has taken hybrid ANC to the next level with adaptive hybrid ANC offered on the Poly Voyager Free 60 UC Series. An inward-facing microphone monitors what the user hears, and an external microphone monitors the noise outside.

The adaptive hybrid ANC automatically adjusts to your wearing style and cancels out just the right amount of noise for a quiet and comfortable experience. And with two-setting transparency mode, you can tune back into your natural surroundings without taking out your buds.

Whether you’re on a video call or listening to your playlists, these wireless earbuds are designed to keep you productive, connected, and entertained.

The Poly Voyager Free 60 UC Series comes in two models, the Voyager Free 60+ UC, and the Voyager Free 60 UC, with each model available in either a UC or Microsoft Teams variant. The earbuds are identical and come equipped with the same Poly noise-canceling technology and noise-blocking innovations while offering the same great audio and user experience. 

The only difference between the two models are the included charge cases. The Poly Voyager Free 60+ UC includes a touchscreen charge case that provides full remote control of the earbuds and other unique features. The Poly Voyager Free 60 UC includes the basic charge case without a touch screen.

Visit VoIP Supply’s Poly page for more Poly Voyager Free 60 UC Series options and give our VoIP experts a call at 1-800-398-8647, we will be happy to help you find the right solution.

Have you started using the new Poly Voyager Free 60 UC Series Earbuds? Please leave a comment below.

It’s Time to Save Big with Refresh!

May 17, 2023 by Mary Cheney

Every month we like to highlight products from our Refresh line of like-new VoIP hardware. We are passionate about this line because they are not only in great shape, but we are also keeping these devices out of landfills! Just because they are older doesn’t mean they stink! 

Our certified Refresh products go through an extensive 10-step process, they are inspected, tested, thoroughly cleaned, and upgraded to the latest and greatest firmware. You can even check out our video of the process here! All of our Refresh products come with a standard 1-year warranty with the option to purchase additional coverage!

So, let’s check out some of our latest in-stock and ready-to-ship Refresh products!

Refresh Yealink SIP-T46S (Like New)

The Yealink T46S with Opus support brings the same elegant look and feel of the previous T4 Series models but with the added bonus of enhanced performance at no added cost.

Refresh Polycom VVX 411 (Like New) 

You seriously can’t beat the price of this phone! The Polycom VVX 411 is a 12-line HD Voice business media phone with a 3.5″ color LCD display and dual Gigabit RJ45 ports for knowledge workers and office staff. 

Refresh Yealink SIP-T54W

The Yealink T54W is a Linux-based mid-level IP phone with a 4.3″ pixel color display that is fully adjustable. The T54W supports 10 line keys and 16 SIP accounts and features built-in Bluetooth and Wi-Fi.
These are just a few of our Refresh devices, if you are looking for something else, be sure to check out our Refresh category on our website! You will be able to find all of our current like-new products. If you can’t find what you are looking for, drop a comment below or reach out to us at [email protected] and we will be happy to look into your request!

How to set up Paging Groups on a Snom M500 Base Station

On the Snom M500 Base Station, you can configure up to six paging groups via the WebUI or provisioning.

A paging group is a list of registered handsets/desk sets that can receive a page. For example, you can set up the paging group “Sales” for handsets 1 and 2, and the paging group “Warehouse” for handsets 3, 4, and 5.

When you have configured your paging groups, they will be available for selection on the Paging screen of the Snom M55 DECT Handset or Snom M58 DECT Desk Phone. Select the paging group, and press Page to send a page to the handsets/desksets configured in that paging group.

You can configure Paging Groups by either WebUI or provisioning: 

WebUI

  • Go to the System → Paging Configuration page.
  • On the Select Page Group list, select a paging group.
  • Enter a Page Group Name (for example, “Warehouse”).
  • Select the check boxes of the handsets/desksets that you want to be included in the paging group.
  • Click Save.

Provisioning

Import the following setting values to M500 via provisioning for each paging group you want to configure. 

  • Substitute ‘x’ with the paging group number (1-6).
  • Substitute <name> with the name of the paging group (for example, “Warehouse”).
  • Substitute <members> with a comma-delimited list of registered cordless device index numbers (1-48) to be included in the paging group.

Visit our website to see more Snom products or give our VoIP experts a call today at 1-800-398-8647!

When your Paging Groups are all set up, leave a comment below

Jabra Speak2 75 Product Feature Video

We can’t tell you how impressed we are with the new Jabra Speak2 75 Speakerphone, so we’re going to show you instead with our latest Product Feature Video!

This professional portable speakerphone has multiple versions optimized for UC and Microsoft Teams! It’s the perfect solution for hybrid working and more! The fact that you can pair up to 8 devices at once is something that truly separates this Speakerphone from the rest! And while this is the top-of-the-line in the Speak2 Series, there are two more options with the Jabra Speak2 55 and Jabra Speak2 40

We want to know what you think of the new Jabra Speak2 75! Leave a comment below!

How to charge Jabra Evolve2 65 Flex Wireless Headset

May 5, 2023 by Tony Monteleone

The Jabra Evolve2 65 Flex Wireless Headset is the latest headset in Jabra’s Evolve series. The Jabra Evolve2 65 Flex comes in a fold-and-go design and includes features such as Hybrid Active Noise Cancellation (ANC), noise-canceling Jabra ClearVoice microphones for the Open Office, and revolutionary Jabra AirComfort™ technology.

You can charge your headset using the supplied USB charging cable or a wireless charging pad. It takes approximately 2 hours to fully charge the battery. When fully charged, the battery life is up to 32 hours. If out of battery, charging the headset for 15 minutes will give up to 6 hours of battery life.

When using the USB charging cable, plug the USB charging cable into the USB-C charging port on the left earcup and any available USB port on your computer. It is recommended to charge the headset using the supplied Jabra charging cable, however, it is possible to use a compatible charger.

You can also charge with a With Wireless Charging pad. There are Jabra Evolve2 65 Flex Wireless Headset models that come with a Wireless Charger. Connect the wireless charging pad to a powered USB port on your computer using the supplied USB charging cable, and then place the left earcup on the wireless charging pad. A charging pad for the Jabra Evolve2 65 Flex is available separately as an optional accessory.

The LED on the wireless charging pad will light up to indicate the left earcup has been correctly placed on the wireless charging pad and the headset battery is charging.

The status LED on the headset will then briefly flash green, yellow, or red to indicate the current battery charging status. When the status LED turns solid green, the headset is fully charged.

Visit our website to learn more about Jabra Evolve2 65 Flex Wireless Headsets or give our VoIP experts a call today at 1-800-398-8647!

When you have your headset charged and ready, leave a comment below.

How to configure Flexible Line Key Assignments on Poly Edge E Series Phones

April 28, 2023 by Tony Monteleone

Poly, known and respected worldwide, produces phones that deliver upon decades of acoustic innovations to provide users with the highest quality calling experience.

The Poly Edge E Series includes some of the most versatile phones that Poly has produced. These phones bring together Poly’s famous noise-reduction technology and cutting-edge design while being packed with indispensable features to provide the perfect user experience.

The Poly Edge E Series of phones include several home screen features that administrators can configure to meet their specific needs. 

The Flexible Line Key assignment feature applies to expansion modules (EM) and the following Poly Edge E Series of phones:

The order in which a line key displays on a Poly Edge E Series phone determines its default line key assignment. The Flexible Line Keys (FLK) feature enables you to override default line key order (Registrations, Busy Lamp Field, Enhanced Feature Keys, Presence, and Speed Dial) and set custom line key assignments.

You can specify a function for each line key or use the “Any” category. Using the “Any” category lets you focus on the functions that are most important to your users. For example, if you assign functions to line keys 3 and 4 and set line key 5 to Unassigned, your phone creates the two assignments, displays an empty space for line key 5, and automatically assigns the remaining line keys according to the default order.

Note: Line key reassignment is disabled by default, which enables users to make line key assignments to their phones.

Line Key Registration Assignments

The number of line key assignments that a phone has depends on the number of physical line keys and whether an EM is connected.

Line Key Numbering

Line keys on Poly phones and expansion modules (EM) are numbered sequentially, and the line key numbering on EM depends on how many lines the phone supports. For example, an Edge E500 phone supports 12 lines, numbered 1 to 12. Therefore, the first line on an EM connected to an Edge E500 phone is line 13.

Configure Flexible Line Keys

Configure FLK assignments and enable users to assign a line key function to any line key on their phone. Line keys that you configure using this feature override the default line key assignments and any custom line key configurations you may have made.

Task:

1. Open the configuration file.

2. Enable flexible line key reassignment: lineKey.reassignment.enabled=”1″

3. Assign a category to each line key:  lineKey.x.category=”<value>”

    Supported categories include:

  • Any (default)
  • Unassigned
  • Line
  • Busy Lamp Field (BLF)
  • Enhanced Feature Keys (EFK)
  • SpeedDial
  • Presence

4. Specify an index number that corresponds with the category set for the key: lineKey.x.index=”<value>”

Note: When you set lineKey.x.category=”Any”, the phone ignores the value set for lineKey.x.index .

5. Save the configuration file.

Using the Any Category

Any keys configured with the “Any” category are assigned the remaining functions that weren’t assigned to any other keys. When the parameter lineKey.x.category is set to “Any”, the phone assigns the functions in the following order:

  1. Registrations
  2. Enhanced Feature Keys (EFK)
  3. Busy Lamp Field (BLF)
  4. Presence
  5. Speed Dial

Flexible Line Key Assignment Categories and Index

The FLK category specifies the function of the line key. The index specifies the order in which the line keys display on the phone screen.

Use the following table to assign a category and an index to the line keys on your phone.

Visit VoIP Supply’s Poly page to learn more about the Poly Edge E Series of phones, or give our VoIP experts a call today at 1-800-398-8647 to find out the best options for you!

Do you have a Poly Edge E Series phone and have configured the Flexible Line Key Assignments? Share your experience with us with a comment below!

Grandstream releases new GWN7700 Series of Unmanaged Network Switches

Grandstream is consistently recognized in the VoIP industry for the innovation, affordability, and superior value of their products. Grandstream is known for their IP phones, video conferencing devices, Wi-Fi and Wi-Fi 6 APs, on-premises IP PBXs and cloud-based services, business security devices, and facility management solutions. 

Over the past several years, Grandstream’s portfolio of products has been gradually widening, including their networking solutions portfolio. 

Through the years, you may have come to know and follow Grandstream’s progression, growth, and innovation as they’ve introduced new VoIP hardware, and not only changed the industry but the lives of those who have used and depended on their products. 

In fact, I bet they’ve touched and changed your professional life so much that when you think of the years-long journey you’ve taken with Grandstream, you can’t help but to equate that warmth and sentimental feeling to the way the lyrics of a particular, soulful, well-known Kenny Rogers tune makes you feel when it starts to play on the radio. And yes, through the years, Grandstream has never let you down, they’ve turned your life around.

As you’ve gone through this journey with Grandstream, I bet chances are awfully good (don’t worry, we’re not going down the Johnny Mathis path again here….just borrowing a phrase. Let’s call it a callback!) that you’ve traveled with VoIP Supply. You’ve visited our website to learn about, and purchase, the next-generation VoIP hardware offered by Grandstream.

And the trip continues as VoIP Supply is constantly updating our website, adding the newest products provided by Grandstream. 

Grandstream has withstood the test of time and is here to stay. And similar to Kenny Rogers, who transformed and expanded his brand by not only turning out memorable, multi-genre music but also putting out a flavorful rotisserie chicken, Grandstream continues to expand upon and diversify their product offerings. 

Grandstream proved their commitment to growth and innovation earlier this year when they introduced the new Grandstream GWN7800 Series of switches. Following this successful series, Grandstream released their much anticipated next series of switches, the GWN7700 Series of Unmanaged Network Switches.

The switches in the GWN7700 series are unmanaged network switches that provide a quick and cost-effective way to add high-speed Gigabit connectivity to homes, home offices, and small-to-medium businesses. These switches are plug-and-play, require no configuration or installation, offer a desktop and wall-mountable design, and provide auto MDI/MDIX to eliminate the need for crossover cables. 

By offering plug-and-play capability and a wide range of models that provide the best solution for every need, the GWN7700 Series of switches make it easy to provide network connection and power to any area of a small-to-medium-sized office, a home office, or a home.

Small to medium businesses can utilize the GWN7700 Series to expand their office network. 

Home offices can utilize the GWN7700 Series to provide network connection and power to critical devices required to keep all the devices within a home office connected, including computers, laptops, desktop phones, routers, Wi-Fi APs, and more.

Home or residential complexes can utilize the GWN7700 Series as network switches for smart home, security, and home automation installations.

The Grandstream GWN7700 Series includes two models, the GWN7700 and GWN7701. Each model offers a non-PoE and PoE version. The PoE models provide ports with IEEE 802.3af/at compliant, smart dynamic PoE output to power IP phones, IP cameras, Wi-Fi access points, and other PoE endpoints.

The GWN7700 model consists of two switches, the GWN7700 and GWN7700P, with one switch being non-PoE and the other being PoE. 

Key features of the Non-PoE model (GWN7700):

  • 5 Gigabit ports
  • 10Gbps Gbps Switching Capacity
  • 1.7W Max PoE Power

Key features of the PoE model (GWN7700P):

  • 4 PoE Ports
  • Up to 30 W on Each Port, Total 60W Power Budget
  • 10Gbps Gbps Switching Capacity

The GWN7701 model consists of three total switches, the GWN7701, the GWN7701P, and the GWN7701PA, with one switch being non-PoE and the other two being PoE switches that contain different numbers of PoE Ports. 

Key features of the Non-PoE model (GWN7701):

  • 8 Gigabit ports
  • 16Gbps Gbps Switching Capacity
  • 2.7W Max PoE Power

Key features of the PoE model (GWN7701P):

  • 4 PoE Ports
  • Up to 30 W on Each Port, Total 60W Power Budget
  • 16Gbps Gbps Switching Capacity

Key features of the PoE model (GWN7701PA):

  • 8 PoE Ports
  • Up to 30 W on Each Port, Total 145W Power Budget
  • 16Gbps Gbps Switching Capacity

Visit VoIP Supply’s Grandstream page to learn more about Grandstream’s new GWN7700 series of Unmanaged Network Switches.

If you’re looking for more information or have more questions, give our VoIP experts a call at 1-800-398-8647 or reach out to us at [email protected].

Now that you’ve learned about the technical capabilities of the GWN7700 Series of Unmanaged Network Switches, their key features, deployment scenarios, and other important information, you are ready to deploy these devices. Once you’ve deployed these switches, please leave a comment below to tell us about your experiences. 

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