“Channel Partners Conference in Las Vegas early this month was a success for us!” Said Don Stefanie, Channel Manager at VoIP Supply.

My team and I had a great time meeting a lot of potential VoIP Service Providers and getting to know what area(s) they are looking to improve or issues they are trying to find a solution for.

One overriding message I heard from multiple Service Providers was that while apps and softphones are part of their offering, they still have an ongoing need for hardware but want to avoid handling it themselves.

Why? The top reasons that were brought up were that it’s time-consuming, they have to manage and maintain high inventory levels and costs, and the lack of staff to handle their orders. Therefore, more and more Service Providers are searching for a dedicated fulfillment professional team that allows them to live in a just-in-time world featuring:

• No product touch
• No equipment receivables
• Inventory visibility
• Custom branding, inserts, and packaging
• Responsive service and technical teams solving issues that arise along the way
• A technical team that frees up the Service Providers’s technical staff to focus on their end client’s experience

And that’s exactly what Fulfillment by VoIP Supply provides you. In most cases, we can take that product touch off your shoulders and have you up and running on our portal in 3 to 5 days! Run a more effective and efficient program with improved margins.

If you are interested in learning about our Fulfillment service, please don’t hesitate to contact me, Don Stefanie, Channel Manager at VoIP Supply, at 716-213-6906.

April 21st, 2017 – Microsoft released the April update for Skype for Business on Mac. Currently, Mac users are provided with features such as one-click to join, edge-to-edge video, and full-screen sharing. This April, Microsoft brings more improvements to support File Sharing during a chat for Office 365, and other advanced features include:

• The video preview and button for answering calls via a notification
• Users who receive calls from Delegate on behalf of Delegator will now be able to see the call made on behalf of Delegator
• The contact names are sorted out alphabetically
• Users are properly informed their meeting join request has been denied when trying to join multiple times
• Fixed additional Exchange connections

Visit Microsoft’s website to learn more about the updates. Are you using Skype for Business on Mac? Have your improvement requests been heard?

The world is more connected than ever before.

We can literally catch all the activities out there without stepping out of our houses. A click on the screen, you share a post or document to thousands of others all over the world. Even my family from the other end of the earth is just a few finger swipes away on my smartphone.

That’s the power of the Internet of Things – a new concept of connecting not just humans, but the “things” surrounding us through the Internet.

What is IoT?

IoT stands for “Internet of Things”. As the name states itself, the Internet of Things is a system that provides a seamless connection of all the devices on the Internet so they can communicate from one to another.

“The interconnection via the Internet of computing devices embedded in everyday objects, enabling them to send and receive data.” – from Google Dictionary

Why Do I Care About IoT?

When everything is connected, there’s a huge potential for businesses, or you could say, a huge challenge for businesses who are left out.

Voice over IP is at the core of IoT. VoIP has changed the way we work, communicate, and interact with each other. A unified communication system allows you to communicate anywhere anytime in your preferred form such as Voice Call, Video Conferencing, Instant Message (IM), or Email.

That’s where your business can take advantage of not just for your customers, but also for your employees. Managing remote workers becomes a breeze when you can monitor activities in the advanced analytics report; keeping in touch with your customers is no longer a tough task when their purchase or interest reports are just a few clicks away.

The Future of IoT

IoT continues to grow. Today, we have baby breathing/rollover monitors that get signals through a child’s clothing and send alerts to your smartphone. A smart Wi-Fi-enabled pitcher that tracks the amount of water that passes through the filter and automatically orders a new filter for you online.

What do you think we will have tomorrow? A smart plate that gives you a nutrition report before you start eating? Or a refrigerator that sends you a shopping list of what you need to pick up on your way home today?