The VoIP Addict’s Guide – Cost Effective Switching with Netgear

October 11, 2017 by Marc Spehalski

If you tinkered with computers as a kid, worked in IT for more than thirty seconds, or stood relatively close to an IT person, you’ve probably heard of Netgear. They’re the de-facto standard in SMB networking and produce the iconic blue cased equipment that seems to keep ticking on, infinitely, like a Japanese quartz watch movement. If you feed it power, it will function.

Netgear is also known for its more economical price point, providing really great value for the SMB customer. It’s especially valuable for customers looking to deploy VoIP in their SMB environment considering the feature set offered.

fs728

Enter the Netgear FS728TP-NAS switch

The FS728TP-NAS is a 24 port 10/100, L2, PoE switch with a 192-watt power budget.
That means with a phone using an estimated 5 watts of power, you can reliably power up to 38 phones as a conservative estimate. Also included are four Gigabit ports (2 copper and 2 combo SFP) for a switch to switch, or switch to router connectivity.

Now, you might be wondering why you would use a 10/100 switch for VoIP. Using Fast Ethernet (10/100) is a great way to save costs in a VoIP deployment if you aren’t planning on connecting PCs or other devices to the phone as a piggyback. If the phone is going to sit independently, it does not need gigabit speed, a 10/100 port is completely adequate. A single call over SIP using the extremely common G7.11 codec will require approximately 100 kbps of bandwidth, making Fast Ethernet more than enough to get the job done.

The FS728 is also a standard 19” rackmount switch with convenient variable fans inside to reduce noise. What’s also convenient is the feature set provided with the FS728, which caters to the needs of VoIP in particular.

Some of the things that will be particularly important to a VoIP deployment and make life better overall with the FS728:

  • Web-based managementfs728-1
  • VLANS (and auto voice VLAN)
  • PoE (802.3af) on all 24 ports
  • Access Control Lists
  • Quality of Service

 

My quick thoughts on VLANs:

VLANs specifically are an optional component of VoIP, although I strongly encourage them. They become useful when you share your network with both data and voice. Organizationally, a VLAN will separate the traffic and make it easier to apply policies to separate device types. It’s not a performance control as some might think, it’s a strategy for security and management, and even small networks can benefit from VLANs.

Now to the important part: The FS728 is a sub $500 switch, making it a no-brainer when it comes to the SMB space. It’s a great value considering all 24 ports are PoE, which is something you don’t always get with Netgear’s competitors. Also included is a lifetime hardware warranty, which an important consideration when switch shopping, because reliability has its own intangible value to a business. For a competitive quote on the Netgear FS728-NAS, give VoIP Supply a call!
Check out the FS728TP

Can I use Polycom VVX Phones with Digium Switchvox?

October 10, 2017 by Ying-Hui Chen

Are you considering to use Polycom Phones with Digium Switchvox but you are worried about the compatibility and other possible issues? Your questions have been heard! Our VoIP experts are here to answer the three frequently asked questions about using Polycom phones with Switchvox. Let’s find out!

banner-polycom-with-switchvox

Question 1: Can I use Polycom VVX phones with Switchvox?  

Answer 1: A customer can use Polycom VVX with Switchvox but it’s important to understand the difference in the features they will and will not receive.  

Switchvox customers get the tightest integration when using a Digium Phone as compared to any other phone on the market. The phone applications (contacts, status, call queues, interactive voicemail, voicemail screening, etc.) are just a few of the features that really differentiate a Digium phone compared to other SIP phones.

See this video below that highlights some of the Digium Phone features under 2 minutes:  

For example, the status, presence and contacts apps, will save you an enormous amount of time on a daily basis.  You can press the contacts soft key on my D65 and start typing a name and immediately able to see the status/presence indicator of the person you are trying to reach.

Question 2: Do I need to add the Polycom feature pack to the order?

Answer 2: The Switchvox Polycom Phone Feature Pack enables easier configuration and greater flexibility and control for users and admins.  However, as Digium continues to roll out new integration and features, there is no guarantee that the Polycom phones will support the features.   

Today, the Polycom Phone Feature Pack enables features such as distinctive ringtones, you can enable or disable the missed call notifications, etc. More detail on Phone Feature Packs can be found here.

Question 3: If I have valid licenses and use Polycom phones, will I get full support from Digium?

Answer 3: Digium doesn’t support the Polycom phone (hardware).  However, Digium tech support will assist with answering questions related to the configuration/setup of an eligible Polycom phone when using a Switchvox Polycom Phone Feature Pack.  

More questions about Polycom phones, Digium phones, and Switchvox? Call one of our VoIP experts at 1-800-398-8647 today!

 

3 Typical VoIP Adapter Functions

ht812-ataA VoIP adapter is a device that converts analog voice signals into digital IP packets for transport over an IP network. It plays an important role in the VoIP world. Many VoIP users can’t live without VoIP adapters because they provide the simplest and easiest way to switch to VoIP. Let’s check out some of the typical functions of a VoIP adapter!

There are three primary uses for a VoIP adapters and these are also the most popular applications.

3 Typical Uses for a VoIP Adapter

1#1 VoIP Enabling your traditional telephone

Do you prefer the old telephone that you’ve been using for years and don’t want to switch to a new one? Not a problem. Using an FXS VoIP adapter you will be able to keep your existing phone and turn that into a VoIP phone!

2#2 VoIP Enabling a small PBX System

If you use a small PBX or key system, you can leverage VoIP without having to buy a VoIP PBX. Using an FXS VoIP adapter you will be able to connect your existing PBX with the IP network allowing your PBX to send and receive VoIP calls.

3#3 PSTN Connectivity for your VoIP System

Your communications are critical to your business operations. You can’t be without the ability to send and receive phone calls. With VoIP if your network goes down or you lose Internet connectivity you will not be able to send or receive calls – even emergency calls. To prevent this, you can use an FXO VoIP adapter to connect to the PSTN giving you failover and life-line capability.

Now you have learned the typical functions of VoIP adapters, check out our buyer’s guide to learn more about the types of VoIP adapters and how to select the VoIP adapter that works best for your business!

Top 5 Reasons to Consider SIPStation by Sangoma

October 9, 2017 by Steve Lopian

There has been a lot of buzz surrounding Sangoma’s SIPStation and FAXStation lately, so we figured we’d make a video!

There are and will always be tons of decisions when it comes to choosing who you want to handle your VoIP Services, and we understand that at VoIP Supply. That’s why we created the CloudSpan MarketPlace! Between CloudSpan and our knowledgeable staff of solutions consultants, shopping around for VoIP Service has never been easier. But then we came across Sangoma’s SIPStation, and well, it got even easier.

As time moves on there are always going to be innovation and changes when it comes to VoIP, and right now SIPStation seems to be paving the way with their powerful features like trunk groups and concurrency bursting (just to name a few).

If you are interested in learning more about SIPStation by Sangoma, then check out the video, and see what our solutions consultant, Brian Hyrek, think are the top 5 reasons to consider using SIPStation by Sangoma.

Sangoma Released New s705 IP Phone with Large Color Display with Wi-Fi & Bluetooth Support!

October 6, 2017 by Ying-Hui Chen

It doesn’t matter if you are an entry or executive-level user, Sangoma’s s-Series IP Phones always have the solution that can fulfill your business demands. Especially if you are a FreePBX and PBXact user, you know how easy and fast it is to deploy Sangoma’s IP phones with your system.

sangoma-logoNow, Sangoma is going one step further to roll out the new s705 that will take their executive-level users to the next level. Let’s check out what it is all about!

Large Color Display with Wi-Fi & Bluetooth Support

The new s705 is a 6 SIP accounts IP Phone that boasts a 4.3-inch full-color display and Wi-Fi & Bluetooth connectivity. Targeting exective-level users, the s705 IP phone really draws everyone’s attention with its enhanced network connectivity with Power over Ethernet (PoE), Wi-Fi and Bluetooth support that allows you to enjoy a completely cable-free setup with your headsets and other devices!

And, of course, just like other Sangoma IP Phones, the s705 is designed to work seamlessly with FreePBX and PBXact and it is ready to work right out of the box – True Zero Touch Configuration.

Quick Facts:

  • 6x SIP Accounts  s705
  • Wi-Fi & Bluetooth Support  
  • Full Duplex Speaker Phone  
  • 5-way Conferencing  
  • 4.3 Inch Full-Color Display  
  • 45 Programmable Soft Keys  
  • Dual Gigabit Ethernet Ports
  • Optional Annual Support & Software Maintenance Plans

Download the s705 datasheet

The s705 IP Phones are now available at voipsupply.com. For more information, visit our website or simply call one of our VoIP experts at 1-800-398-8647 now!
Shop s705 IP Phones

How To Use The Navigation Keys on the Snom D725

When it comes to using your VoIP Phone at work, it can be very beneficial to know all the ins and outs.  What do I mean by that? I mean that your VoIP phone can do more than just answer calls, and dial calls.

Depending on your job description, there are often things that your VoIP phone can do that can help aid you in your daily work, and sometimes, these things can be hidden!  What do I mean by that? I mean that sometimes a button can do more than what it is labeled for.

In the past I had written a blog talking about all of the things an arrow key can do other than navigate through your phone’s interface.  This blog is similar, but it focuses on the unique set of navigating keys on the Snom D725.

d725-1Right on the phone’s front face, on either side of the navigation circle, is a button marked with a “check” and one marked with an “ex”.  These are considered to be a part of the “navigation key” family and can do a few different things!

To start, the navigation key labeled with a checkmark can most obviously confirm and save actions.  However, the less obvious is that this button can also return you to the previous screen, accept calls on speakerphone and in headset mode.  Lastly, this button can also redial from the idle screen!

This buttons counterpart, the X-mark button, can obviously cancel actions, but what you might not realize (if you are lucky enough to have a Snom D725 on your desk) is that this button can also terminate calls on speaker phone and in headset AND handset mode.

A couple more things that this button can do are turning off the call LED after a missed call, and like its buddy, it can also return you to your previous screen.

And there you have it!  I feel like that is quite a lot packed into just two buttons on a phone that has 47 buttons! Did you know these buttons full potential before reading this? Do you have any other tips for the Snom D725? Let us know!

Patton Released New SmartNode 4141 Series FXS VoIP Gateway

October 5, 2017 by Ying-Hui Chen

Already known as a leader and expert in integrated network access, transmission, IP and Frame Relay technologies, Patton recently announced their new release of the SmartNode 4141 Series FXS VoIP Gateway.

sn-4141The SN4141 Gateway supports up to eight phone or fax calls and is designed for all-IP applications where either old, non-replaceable telephones have to be integrated into a UCC environment. It delivers the legacy phone interfaces, service transparency, and flexible integration required for All-IP networks. Check out some highlighted features below:

  • 8 FXS Analog Interfaces: 2, 4 or 8 FXS interfaces, supporting simultaneous voice or fax calls.
  • Advanced Local Call Switching: Virtual interfaces and routing tables provide industry leading flexibility in call handling programming.
  • Network Monitoring: Embedded PacketSmart Agent for network monitoring and assessment 24×7.
  • Easy Management & Provisioning: WebWizard, HTTPS zero-touch provisioning, SNMP, command line interface. Automated mass provisioning with dual Software image for efficient large-scale deployments.
  • Proprietary OS: Utilizes proprietary Trinity™ software for enhanced security.
  • Full VoIP protocol support: SIPv2, SIPv2 over TLS, T.38, G.722 HD voice, RTP security with SRTP, fax and modem bypass, DTMF relay.0
  • Ease of Use: Patton’s WebWizard is a time-saving tool for a fast and reliable installation.
  • Outstanding Interoperability: Interoperable for voice and T.38 fax with leading SIP service providers, Softswitch vendors, and major IP PBX manufacturers

patton-sn4141

VoIP Supply is now accepting pre-orders. Check out more details about Patton’s 4141 Series FXS VoIP Gateway here!

 

AudioCodes Enhances One Voice for Skype for Business

October 4, 2017 by Ying-Hui Chen

October 3rd, 2017 – AudioCodes, a leading provider of voice networking solutions, announced their new solution expansions and enhancements for Skype for Business hybrid deployments.audiocode

The expansions and enhancements of AudioCodes One Voice for Skype for Business include IP Phones and room solutions, management capabilities, Microsoft Exchange Online Unified Messaging integration, call recording and CloudBond 365 hybrid and Cloud Connector Edition (CCE) solutions.

The comprehensive suite of voice solutions, products and service is now enhanced with IP Phones and room solutions, AudioCodes X-UM Solution, CloudBond 365, Once Voice Operation Center, Call recording with SmartTAP and other value-added applications.

This is another great breakthrough and integration for AudioCodes. We are thrilled to see more Skype for Business customers benefit from their enhanced solutions!

Soundpoint IP 560 failed to negotiate 1GB with my Cisco Meraki switch

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.
In previous Mom’s calling Q&A series, we have discussed: How to Restore FreePBX 13 to FreePBX 14. Today, we have more new real questions and answers from VoIP users just like you.

Soundpoint IP 560 failed to negotiate 1GB with my Cisco Meraki switch

Q: I purchased a Soundpoint IP 560 refurb from you about a year ago. Since I started using it, it’s intermittently failed to negotiate 1GB with my (Cisco Meraki) switch. Now, it always fails. I tested my cable (tests fine) and swapped for another cable, didn’t make any difference – seems to be the phone.

As a workaround, I forced the switch port to 1GB rather than auto-negotiate, which seems to work. I would prefer not to have a one-off custom setting on this switch port. Is this something firmware might fix? Or could it be a bad phone?

A: I would recommend upgrading the firmware to the latest first and then test.

Here is the link to upgrade your firmware to your Polycom Soundpoint IP560:

http://support.polycom.com/content/support/North_America/USA/en/support/voice/soundpoint_ip/soundpoint_ip560.html

Check which firmwares are supported for your phone here: 

http://downloads.polycom.com/voice/voip/sip_sw_releases_matrix.html

Here’s a list of available firmwares: http://voipt2.polycom.com/

STAY TUNED

Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591.

More from: Q & A Ying-Hui Chen Q&A

It’s Real – Get FREE Ground Shipping on orders over $499!

October 3, 2017 by Ying-Hui Chen

free-shipping

For a limited time only enjoy free shipping on any order totaling $499.00 or more! All you have to do is add your items to the cart and the shipping cost will automatically be deducted from your total.

Free shipping is valid for orders shipping ground within the continental United States and at web prices only. Not valid with any other promotions. Ends on October 31st. So act fast before it expires!

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