VoIP Terms: How Many Seats?

November 1, 2017 by Ying-Hui Chen

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In previous Mom’s calling Q&A series, we have discussed: My phone IP addresses have changed. How do I get them back? Today, we have more new real questions and answers from VoIP users just like you.

VoIP Terms: How Many Seats? What Does that Mean?

Q: I am still learning all the VoIP terms. What does seat mean for VoIP service? Does that mean how many lines?

A: Yes, that is correct. One phone = One seat.

STAY TUNED

Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591

Polycom Integrates HD Voice and Video Technology into Microsoft’s Teams

October 26, 2017 by Ying-Hui Chen

Recently, Polycom announced their integration of its HD voice and video technology into Microsoft’s Teams. Aside from this integration, Polycom also introduced two new audiovisual solutions, Polycom RealConnect Hybrid and Polycom Microsoft Skype Room System.

Polycom has a long-standing partnership with Microsoft and they are dedicated to supporting Microsoft customers in all stages of their collaboration which include Skype for Business, Office 365, and Microsoft Teams.

“We are pleased to partner with Polycom to integrate their core voice and video devices with the Microsoft Teams platform. Microsoft Teams and solutions like Polycom MSR and Polycom RealPresence Group Series will be a powerful combination for customers that need high-quality collaboration experiences.” – Bob Davis, CVP, Skype Business Services & Office Product Group Customer Experience at Microsoft

Skype for Business to Teams Migration: What’s the plan?

October 25, 2017 by Ying-Hui Chen

Back in September 2017, Microsoft officials announced that they are planning to roll Skype for Business users to its Microsoft Teams group-chat service. Yesterday, Microsoft revealed some more details about this migration plan, which is expected to happen in the second quarter of 2018. Let’s take a look:

Microsoft will supplement the existing group chat capabilities in Teams with additional features such as screen sharing and federation between companies.

For team meetings, in addition to the chat history and audio conferencing preview features that offered by Teams, Microsoft plans to add meeting room support with Skype Room Systems and cloud video interoperability to allow a third-party to connect to Team meetings.

SKYPE Also, more calling capabilities will be seen such as the ability to use existing lines to activate calling services in Office 365.

Recently, Polycom announced their integration of its HD voice and video technology into Microsoft’s Teams which shows their long-standing partnership with Microsoft and their dedicated support for Microsoft customers.

To have more information about Skype for Business, visit our site here!

Refresh: Certified Refurbished VoIP Phones

October 24, 2017 by Youleidy Vega

Our Refresh products come with a Certificate of Freshness that guarantees you will receive a quality used product.

VoIP Supply is a market leader in providing end users and businesses used VoIP Equipment that won’t break the bank, but that will also function as it should and look great. Our Refresh line has been making history since 2004 when our former CEO Ben Sayers saw an opportunity to buy back and sell used VoIP Equipment at a reduced cost as companies began to replace existing infrastructure.

2017, we have perfected our Refresh Line and take pride in the used product that we offer. We primarily focus on VoIP Refresh IP Phones. Our phones undergo a 10-Step Reconditioning Process that helps us make sure that the products are as good as new before they arrive to our customers doorsteps.

Featured Certified Refresh VoIP Phones for this month

Polycom VVX 310

A six line VoIP Phone with HD Voice and dual Gigabit RJ45 ports, the VVX 310 is suitable for any call center operator or cubicle worker. The VVX 310 easily integrates with third-party web-based applications and features an easy to use interface.

Polycom VVX 500

With support for up to 12 line appearances and a touch-screen interface, the VVX 500 is a business media phone for managers and upper administrative workers. The VVX 500 is compatible with Skype for Business (editions ending in “1019”) and Office 365 Cloud PBX. Use the VVX 500 with USB- wired headsets or Wireless USB headsets.

Polycom IP7000

Boost productivity and reduce listener fatigue with the Polycom IP 7000 Conference Phone. With Power Over Ethernet, you have greater placement flexibility. With a 20-foot microphone pickup and optional expansion microphones you’ll be sure to reach all corners of the room.

These featured Refresh Certified Phones come with a Certificate of Freshness and a full six month guarantee with an optional six months available at a small fee. Test out a Refresh product today by shopping online, or call one of our Refresh Experts at 1-800-398-8647.

Cisco Acquires BroadSoft for $1.9 Billion Cash

by Ying-Hui Chen

Cisco Case Study of VoIP Supply Cisco System Inc., a worldwide leader in IT and networking, announced yesterday that they have reached a deal to acquire BroadSoft Inc., a communication technologies provider with $1.9 billion net of cash.

partner The deal is expected to close in the first quarter of 2018. After that, BroadSoft employees will be folded into Cisco’s UC Technology Group, according to company officials.

BroadSoft offers a range of cloud communication technologies to more than 19 million customers around the world and has partnered with more than 450 telecommunications companies in 80 countries. The deal is believed to accelerate Cisco’s transformation to a more cloud-focused company and add to Cisco’s growing portfolio of communications technologies.

Who Should You Get Your VoIP Service From?

October 20, 2017 by Steve Lopian

When it comes to choosing a VoIP service provider, there can be a lot of questions. Just a quick check online will show you there are more options than you thought possible! That’s why it’s important to keep a clear head and focus on the most important things.

There are a lot of things to consider. Not just about your future VoIP provider, but about your business too. We felt that this topic absolutely needed a video, and we delivered!

So, take a minute and check out some of the most important things to keep in mind when choosing your provider. And always remember, if you still have questions or just can’t seem to find the answers, you can always give us a call at 1-800-398-8647. Our team of experts can take you down the correct path and find a solution that is right for you!

CyberData Video Outdoor Intercom with Keypad Is Certified with Yealink T58V Smart Media Phone

by Ying-Hui Chen

Earlier this month, Yealink,a global Unified Communication (UC) solution provider, and CyberData, a leading OEM design and manufacturer of IP Endpoints, officially announced the complete integration of the CyberData SIP-enabled h.264 Video Outdoor Intercom p/n 011014 and Intercom with Keypad p/n 011414 with Yealink T58V Smart Media Phone.

yealink-and-cyberdata

“It’s exciting to have the CyberData Video Intercom validated with the T58V, a member of Yealink Gen-next T5 media phone series.” stated Stone Lu, Yealink Vice President. “This integration proves the flexibility and expands the working scenarios of our devices, and customers of CyberData will also find the combined solution beneficial.”

The CyberData SIP-enabled h.264 Video Outdoor Intercom with Keypad provides secure access settings with video and two-way communication. With this integration, Yealink T58V users can now enjoy a seamless, worry-free secure system and convenient communication.

We look forward to learning more beneficial collaboration across different products in the future!

My phone IP addresses have changed. How do I get them back?

October 18, 2017 by Ying-Hui Chen

In previous Mom’s calling Q&A series, we have discussed: Soundpoint IP 560 failed to negotiate 1GB with my Cisco Meraki switch. Today, we have more new real questions and answers from VoIP users just like you.

My phone IP addresses have changed. How do I get them back?

Q: A few of our individual phone IP addresses have changed too and I need help getting them back.

A: I would hard-boot the system and swap ports in the switch. There’s no reason why you should be able to log-in to the server with what you have been using and then one day, it won’t allow you. The only reasoning behind this would be you were hacked. But, the chances are low. The phones IPs should not have changed either for that matter.

STAY TUNED

Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591

What does IP PBX stand for?

October 16, 2017 by Ying-Hui Chen

what-does-ip-pbx-mean You may have heard about IP PBX, but what is it exactly? What does it do? Let me tell you all. The acronym “IP PBX” stands for Internet Protocol Private Branch Exchange.

A Private Branch Exchange (PBX) is a telecommunications system that handles the call control functionality of your telephones and fax machines while simultaneously managing your connection to the PSTN. (Publicly Switched Telephone Network).

This means that it is a telephone system that handles your call control functionality and manages your connection to your telephone service provider through IP technology.

A VoIP Phone system interconnects your telephones, VoIP Phone system and your VoIP service utilizing your existing LAN and WAN infrastructure. See a common setup on the right.

Want to learn more? Download our Free Guide to VoIP systems here! Or, simply call our VoIP experts at 1-800-398-8647 to ask!

Become an Empowered Sangoma Partner Today!

October 13, 2017 by Ying-Hui Chen

sangoma-reseller Are you an OEM, Reseller, Systems Integrator, or the go-to IP provider for your customers? The Empowered by Sangoma Partner Program has exactly the benefits and options to fulfill your clients’ needs and grow your business!

Why Join Sangoma Partner Program?

A wide variety of VoIP product portfolios to choose from including FreePBX, PBXact, SIPStation and FoIP Services, etc.
Professional Support and Training – Receive professional support from the same team that is developing the Sangoma PBX platform
The industry’s best-engineered, highest quality, IP and UC solutions, supporting “any app, anywhere” for businesses and service providers of all sizes.

As a Sangoma Partner, you will….

Get lead referrals and bigger margin (with discounts of 10% to 60%)
Access to Sangoma marketing programs
Access to introduction to new, Not For Resale (NFR) products for testing
Receive pre-sale and post-sale support
Receive discounts on certified training and direct developer/manufacturer support

Review the program and requirements to become a Sangoma Partner

See Sangoma products

VoIP Terms: How Many Seats?