It’s the holiday season! Enjoy free shipping on all products for the month of December. This promotion is valid on ground continental US orders only and products must be purchased at web pricing. Call one of our VoIP experts at 1-800-398-8647 or click here for promotion details!
December 5th, 2017 – Digium, an industry-leading provider of IP phones, business phone systems, and custom communications solutions, launched their new multi-port analog gateways, the G080 Series.
Built on the Asterisk Open Source communications engine and a state of the art embedded platform, Digium’s gateways continue to provide the best value for connecting traditional digital and analog to IP. Let’s find out what new features and designs the G080 Gateway Series has to offer!
Digium’s G080 Analog Gateway Series is an 8-port analog gateway available in 3 separate analog loop-start configurations: 8 FXO ports, 8 FXS ports, and 4 FXO with 4 FXS ports.
The gateway software is managed through Digium’s intuitive point-and-click graphical user interface (GUI) to allow easy navigation and effortless setup. It also offers seamless integration with Digium’s line of award-winning Switchvox IP PBX phone systems.
The G080 Series is ideal for businesses that demand a robust feature set at an affordable price. It covers the ability to configure calling rules for connecting many combinations of telephony providers and PBXs, failover routing to ensure calls won’t fail, codec and fax licensing, and VLAN tagging. Check out more key features below!
Deployed in any application, Digium gateways provide proven reliability for just a fraction of the cost of other platforms on the market which makes them the best solution for both small businesses and large enterprises. To learn more about Digium’s G080 Gateways, simply give one of our VoIP experts a call at 1-800-398-8647 today!
DECT phones have been popular for their ease of use and flexibility, especially for those who need need the freedom to be away from their desk. Today, Sangoma released their new DECT solution, the DC201, to provide your staff with wireless communication so they can take their phone extension with them as they move around the office. Let’s dive in to see what it is all about!
B20 Base + One D10 HandsetThe DC201 is Sangoma’s first DECT phone system that’s designed exclusively for FreePBX and PBXact phone systems with its auto-provisioning feature. This new DECT phone system package includes a DB20 Base and one D10 Handset. It supports up to 20 cordless handsets and up to 5 simultaneous calls. With a range of 50m indoors, the DC201 gives you 8-hour talk time and 75-hour standby time to provide your staff the freedom they need to roam in the office. Check out some of the highlights below! 
The DC201 package is designed to allow your staff to take their phone extension with them as they move around the office. This solution is perfect for administrators, warehouse workers, maintenance personnel, retail stores, and other workers on the move.
VoIP Supply is now accepting pre-orders for the DC201 package. Visit the product page for more information or give one of our VoIP experts a call at 1-800-398-8647 now!
When it comes to the world of IT, everyone knows that it is forever changing, and always at a very fast pace. This can sometimes make it hard to keep up, especially when you are dealing with an ever-growing server room.
There are all sorts of downfalls when it comes to having and maintaining a server room. The accruing mess and the high operation costs are just a couple examples, but those alone are enough to start looking for an alternative.
So what is the best alternative when it comes to a VoIP phone system? Virtualizing it! What does that mean? Well, it means a lot of things, but most importantly, it means cutting down the size of your server room and cutting costs!
The next question you probably have is “How do I virtualize my phone system?” That is where Digium Switchvox comes in! If you are new to virtualization and don’t know where to start then give us a call (1-800-398-8647) and we can not only show you the ropes but also show you why Digium Switchvox is on the top of our list for virtualization!
And if you still don’t believe us! Check out what Marc Spehalski in this short interview video about Digium Switchvox and Virtualization!
How messy is your server room? Are you virtualizing your phone system? Let us know in the comments!
December 1st, 2017 – Yealink, a global leading unified communication solutions provider, announced their release of the Yealink Meeting Server (YMS) version 1.2.
The Meeting Server is a distributed cloud-based video conferencing infrastructure that brings MCS, registrar server, traversal server, directory server, meeting and device management server under one roof.
Check out some of the updates:
We are excited to learn this new version of Yealink Meeting Server and we expect to see more of our customers benefit from these new improvements in the near future!
To learn more about the Yealink Meeting Server, visit Yealink’s site.
Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.
In the previous Mom’s calling Q&A series, we have discussed: VoIP Terms: How Many Seats? Today, we have more new real questions and answers from VoIP users just like you.
Q: Is there a specific trick to answering a concurrent call when you’re already on a call with someone else? We should be able to place a current call on hold to answer a second call on the same handset, but we can’t get it to work. Our phones are finicky when we try to call 1-800 #s or 1-888s, just like when we used to make out of area calls. I tried setting them as prefixes a month or two ago but it wouldn’t save, and now I can’t remember how I got to the module to edit the call prefixes in the first place.
A: The prefixes are based in the Outbound Routes section in the Dial Pattern. Do you have call waiting with your provider? If so, call waiting would have to be established on the PBX system. You can just use the dial pattern wizard if you were NOT to customize the pattern: https://wiki.freepbx.org/display/FPG/Call+Waiting+Module+User+Guide
Stay Tuned
Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at 866-582-8591!
VoIP Supply, North America’s Leading VoIP Solutions Provider, has been awarded the Editors’ Retail Choice Award for its Comprehensive Telephony Marketplace from Deal Crunch. Since 2002, VoIP Supply has provided expert knowledge to the VoIP industry and its customers. It has also provided unmatched product availability to over 125,000 customers worldwide. It is the company’s mission to provide the highest level of service to all customers, while ensuring they are educated on the solutions they are purchasing.
“We pride ourselves on choosing the perfect solution for our customers, we listen to the needs of our customer and fit them with the ideal hardware and service,” said Mary Cheney, Marketing Supervisor at VoIP Supply.
While VoIP Supply is known for its telephony hardware, the company is shifting its focus to hosted solutions. Aiming to aid businesses to transition into services that provide savings in resources, capital and IT time.
“That is why our slogan is ‘everything that you need for VoIP.’ With hosted solutions becoming more predominant in the industry, we’ve adjusted our focus to better support customers,” Mary said.
VoIP Supply’s dedication to customers begins with a company culture rooted in a sense of family, togetherness, and service that goes beyond the telephone. That commitment, and a vast selection of hardware and services, has earned VoIP Supply our Editor’s Retail Choice Award™ for its Comprehensive Telephony Marketplace.
Have you ever wondered how many people use the phone in a hotel room each day and how filthy it is? When vacationers and travelers check in and out of their hotel on a daily basis, so do their germs.
Studies show that 80 percent of all infections are spread through contact, especially areas that are touched by multiple people – Phones.
It’s no fun for your guests to get a cold during their stay or for your staff to get sick while on duty. However, even with an efficient housekeeping staff, it’s still very difficult to eradicate all the germs that yesterday’s guests left behind. And that’s where VTech phones come into play.
VTech phones are manufactured with anti-bacterial plastic to help you reduce the spread of common bacteria-causing illnesses.
What’s so special about this plastic layer? The plastic contains Zeomic®, an inorganic antibacterial agent that uses silver and other ions to prevent the growth and migration of bacteria, mold, and fungus. With this FDA, EPA, and NSF approved material, everyone has an added layer of protection and peace of mind!
See the chart here that illustrates the results of a test conducted using a VTech phone sample by the Hong Kong Standards and Testing Centre Ltd.
Learn more about the bacteria-resistant VTech phones here and start protecting your guests and staff today!
November 06, 2017 – Sennheiser, a leading provider of premium audio solutions for business, announces it has launched a 24-hour replacement program in the United States to swiftly address any incidence of defective headsets.
What is EAR program?EAR stands for “Enterprise Advance Replacement”. It is a unique program designed to provide new Sennheiser headsets overnight in the event that the headsets are found to be in need of repair or replacement.
The EAR program is designed to accommodate customer emergencies and build loyalty in the
marketplace. It is available only to companies located in the US, with shipping solely to US
addresses.
Companies using the Sennheiser business headsets can initiate the EAR process with a call to
Sennheiser’s service department at 1-877-736-6434, extension 2.
The end-user must then immediately validate their product warranty by emailing a proof of purchase to the service department, which initiates the emergency replacement process. Companies with a valid warranty will not be billed for repairs or shipping, and those end-users can receive up to 25 replacement headsets overnight if ordered before 2:00 p.m. (Units required beyond the 25-piece maximum will be sent via ground.)
Resellers whose purchases are no longer under warranty can still take advantage of the replacement service, however, they will be billed the flat-rate repair fee which includes standard ground shipping. Overnight shipping is still available for an additional charge.
Questions? Learn more here!
The Cloud 9 is a webinar series co-hosted by VoIP Supply and Sangoma that includes 9 webinars with various must-learn VoIP Cloud Service topics, starting from December 5th, 2017 ending April 26th, 2018. This is a unique opportunity for all of you who are interested in learning effectively about in-depth VoIP in a timely manner.
Also, you will be entered to win
Must be located within the continental US to be eligible for the prize. Winners will be selected randomly and announced during the webinars! Register early before they are all filled up!
Register for all 9 webinars here!
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