How to Propel Your Business Through the HP/Poly Transition

December 11, 2023 by jstewart

Earlier last year, in 2022, it was announced that Hewlett-Packard (HP) would acquire Poly, formerly Polycom/Plantronics. The addition of Poly brought an unexplored market to HP, VoIP products, and with that, one of the final pieces to complete HP’s dynamic technology ecosystem puzzle. The union of two historic companies was newsworthy and certainly exciting but left many businesses uneasy and unsure of how the transition and branding of products would impact their businesses. VoIP Supply is here to help you navigate these uncharted waters and provide you with much-needed information and direction on locating products and finding support. 

For starters, you are still able to find Poly and Plantronics products in many places utilizing their “former” part numbers. Although stock is quickly dwindling, it is still available and at great prices! VoIP Supply has maintained our promise to make these products easy to find and purchase for our customers and will continue to do so. For example, when searching our site, https://www.voipsupply.com/, for these products, if the particular product you’re seeking is completely gone, we have provided the “new” HP part number with a link directed straight to that product equivalent. Not all of these products were made “apples-to-apples” but they are the recommended comparable items straight from Poly/HP. 

In terms of support, Poly products can be supported through HP. HP has asked that the Poly serial number be referenced when asking for support and that can be found here.  This includes finding drivers, support documents, servicing the product, or determining warranty status. Additionally, if you are in need of assistance locating the Poly serial number on the actual product itself, you can find help here

This partnership can also be a HUGE boost to the VoIP Industry and business. With these two well-known names in their respective industries, this merger brings together two powerhouse technologies. Specifically in the era of Hybrid Working and AI Technology. According to nojitter.com, “…the company announced 20+ devices and services, including HP AI innovations, HP and Poly audio, and video conferencing solutions, HP managed collaboration solutions, and refurbishment services aimed at extending device life.” The impact of these innovations will lead to new products, services, solutions, and ultimately more business! 

There is quite a long road to go until the merger of these two companies is fully integrated and complete. However, VoIP Supply is here to help you make this transition as easy as possible for your business and keep you up-to-date on the latest within the VoIP Industry realm. If you have any questions or thoughts to share please leave a comment below, chat with us online at https://www.voipsupply.com/, or give us a call at 1-800-398-8647. 

More from: Business VoIP jstewart

Fanvil X305 Big Button Phone Product Feature Video

December 8, 2023 by Steve Lopian

Introducing the Fanvil X305 Big Button Phone! Fanvil has designed this phone with the elderly and Healthcare in mind with its oversized buttons, extreme clarity, and ease of use. Perhaps the most impressive feature of this new release is its customizable HELP button. Whether you’re in your home, in a hospital, or assisted living, you can assign the large HELP button to one-touch dial your emergency contact.

Another one of the many amazing features of this phone is the pronounced speed dial buttons surrounding the screen. Not only does this make it easy to dial your most familiar contacts, but the Fanvil X305 also allows you to place a photo, or a name inside the button for those who find it easier to to visually see the actual contact’s name or picture.

These features that I felt I had to mention in this blog are just a few of many that this phone offers. To get a complete rundown of the X305 and all it has to offer, tune in to our Product Feature Video!

Are you considering the X305? Tell us what you think in the comments below!

Did You Know: Certified Hardware Requirements for Zoom Phones

December 1, 2023 by rjohnson

Have you ever received an error of “Not SIP Compatible” or something similar when attempting to provision your Zoom Phone? Recently our VoIP Experts were made aware of a situation where the customer’s Yealink EXP50 T5 Series Expansion Module was plugged in, about to provision, and the notification of “Not SIP Compatible” appeared.

We determined that the phone is looking for a certain platform and it must be the correct hardware version, ready to be compatible with Zoom. There are certain hardware revisions for Zoom and ensuring your Zoom Phone is up-to-date with the latest firmware, may just be the simple solution you need. 


Other Zoom-certified phones are included in the AudioCodes, Cisco, Grandstream, and Poly portfolios. If you have inquiries about Zoom-compatible hardware and comparable hardware accessories, please access the resources here and here.

Comment below and reach out to us at 1-800-398-8647, or chat with us at www.voipsupply.com if you have any questions.

How to: Protect Our Community with Alyssa’s Law

November 29, 2023 by rjohnson

Every second counts when faced with life-threatening emergencies, especially in terms of public safety. Alyssa’s Law, a groundbreaking piece of legislation, addresses the critical issue of law enforcement response time during crises, recognizing that time is synonymous with precious human life in these dire situations. 

The primary objective of Alyssa’s Law is to advocate for the implementation of discrete panic alarm systems that seamlessly interface with law enforcement agencies. These systems are designed to bridge the gap between the occurrence of an emergency and the prompt arrival of law enforcement on the scene. By doing so, the law aims to expedite the neutralization of threats. Educational institutions benefit greatly from the implementation of this law, contributing to the overall well-being and sense of security within our communities. 

A brand new innovative solution is CyberData’s 011049 SIP Call Button, a device designed to connect individuals directly to law enforcement during critical emergencies. This discrete button not only triggers a silent alarm but also sends a visual alert via multicast to strobes, ensuring that help is on the way without escalating the situation. This technology complies with Alyssa’s Law, providing communities with a vital tool to enhance their safety and some peace of mind.

At the heart of Alyssa’s Law is the recognition that in moments of crisis, the ability to alert authorities swiftly and clearly can make all the difference. This law ultimately will aid in saving lives in moments of crisis, whether it be in schools, hospitals, and more. CyberData’s 011049 SIP Call Button can be mounted under a desk or in any discrete location. Press the button and it automatically makes a call to a pre-set emergency phone number. This button has a web-based setup, is PoE-powered, has a call progress light, and more.

Feel free to let us know your thoughts in the comments. Reach out to one of our VoIP Experts for more information at 1-800-398-8647, or chat with us at www.voipsupply.com.

Watch Now: 2023 November VoIP News Update

November 28, 2023 by Steve Lopian

The wait is over! Your November VoIP News Update has arrived! This month, we’ll discuss the brand-new release of Patton‘s SN-SFP Gateway! This small, but powerful gateway module is packed with features, all while making it easy to deploy and maintain. Tune in now to get all of the exciting details!

Additionally, we’ll also cover the newest addition to Snom‘s line of white-colored D-Series phones! Now joining the D785 in white, you can officially get the D735 in white as well! This is exciting news for people looking for something a little more non-traditional in a VoIP Phone. Get the scoop on these top stories and more now!

Are you currently using a white-colored Snom IP Phone? Have you considered Patton’s new SN-SFP Gateway? Let us know in the comments below!

Q&A: Which Podcast Episode Should I Listen To?

November 22, 2023 by rjohnson

You’ve got questions. VoIP Supply has the answers. Let us help you through your journey of choosing the right products and solutions for you and your business as well as keep you informed of all things VoIP!

Q: I’m looking to find the latest technology for schools, supermarkets, warehouses, or retail spaces. I have multiple hallways and various spaces that require more than just multicast speakers. What should I be considering?

A: Listen to the Episode: Dan Marchetto of CyberData Talks Hybrid Paging. You’ll learn about the CyberData SIP Paging 25V/70V Amplifier, an analog/IP hybrid, cost-effective paging solution. You can use either CyberData’s or your own existing 70V, 25V, constant voltage speakers, and/or CyberData multicast endpoints in a VoIP environment.

Q: I heard about the new management console with 3CX’s Version 20 and I am wondering what additional recent changes and updates come with this new and exciting Version 20?

A: Check out the Episode: Greg Garrett of 3CX Returns where you’ll preview 3CX Version 20, including the ability to handle large installations of up to 8,000 extensions, two new APIs – one on the configuration side and one on the client side, and much more customizable reporting tools as well.

Q: I’d like to find a display speaker that is right for education, hospitals, or warehouse environments. I need to display messages, hear messages loud and clear with HD audio quality, and offer visuals with LED flashers.

A: The Episode: Ryan Zoehner of Algo Returns will introduce you to the Algo 8410 Single-sided IP Display Speaker and the Algo 8420 Dual-sided IP Digital Display Speaker. These speakers offer the three high-quality elements you are looking for with the best technology from Algo.

For more information, please reach out to the VoIP Experts. Call us at 1-800-398-8647, or chat with us at www.voipsupply.com.

More from: Q & A rjohnson

Introducing CyberData’s New Hybrid Paging Technology Webinar

November 14, 2023 by Steve Lopian

IP Paging will never be the same again with CyberData’s new and groundbreaking Hybrid Paging Technology! Tune in to this highly informational webinar and get a close look at what this technology has to offer and how it can benefit you!

Learn about the CyberData SIP Paging 25V/70V Amplifier and how it’s changing the game with paging and mass notification in analog, constant voltage, and VoIP environments.

Are you looking for a new, cost-effective way to streamline your IP paging infrastructure? Have you heard of this new Hybrid Paging Technology? We want to know! Leave a comment below.

Did You Know: VoIP Phones Are More Prepared for the Future Than Any Other Phone System?

As we all know, nothing stays the same. Everything changes eventually, however, the speed at which things change can vary. The communication industry is no exception and one of the fastest evolving and changing industries out there. VoIP surpassed traditional phone systems long ago, and even with the addition of cell phones, tablets, texting, emails, etc. VoIP is not going anywhere anytime soon. VoIP is one of the MOST future-ready choices a business can make. For organizations seeking a “future-proof” and scalable communications technology solution, VoIP is still it! 

Unlike traditional phone systems, VoIP offers unparalleled scalability. As businesses grow and evolve, VoIP systems can effortlessly adapt to increased communication needs. Adding new lines, expanding features, or accommodating remote workers becomes a seamless process, providing businesses with the flexibility they need in a dynamic environment.

Almost as important as scalability, VoIP technology is cost-effective! VoIP technology utilizes the internet to transmit voice data, eliminating the need for costly infrastructure associated with traditional phone lines. VoIP reduces startup costs by as much as 90% while at the same time saving costs on international calling as well by up to 90%! (Source: Fit Small BusinessStartupanz, & tech.co)  Additionally, VoIP systems often operate with software-based solutions and can utilize existing hardware, such as computers and smartphones. This eliminates the need for expensive, specialized telephone hardware. VoIP easily scales with business growth without incurring additional infrastructure costs. Adding new users or locations is typically a simple process, and the same network can support increased communication demands.   

VoIP Phones offer advanced features such as HD Voice Quality, Video Calling, Touchscreen Displays, Voice-to-Email, “Hot Desking” (allowing users to log into any phone, accessing their personal settings), advanced security features, and more!  VoIP Phones also allow for endless collaboration possibilities.  Anywhere with an internet connection, becomes an instant work environment. Remote work and hybrid environments thrive with VoIP technology. As technology in this area grows, VoIP grows with it. Integration with emerging technologies enables VoIP to continue to be the communication technology for now and the future. This adaptability positions businesses to leverage emerging technologies as they become essential to communication strategies.

The future of business communication is undoubtedly digital, and VoIP phones are leading the way. VoIP providers continually update their services with the latest features and security measures, ensuring that businesses stay ahead of the curve in an ever-changing technological landscape. Embrace the future with VoIP – where innovation and communication converge for a streamlined and future-ready experience.

If you have any specific thoughts or questions about the future of telecommunications with VoIP technology, let us know by leaving a comment below, giving us a call at 1-800-398-8647, or chat with us at www.voipsupply.com

Did You Know: A Few of the Top 3 Analog and Digital Gateways

November 9, 2023 by rjohnson

Firstly, let’s simplify the difference between an analog gateway and a digital gateway. At their core, the purpose of analog and digital gateways is to connect different communication networks. However, the key distinction lies in the type of signals they handle.

Analog gateways handle analog signals, often used in traditional telephony systems such as analog phones, fax machines, and modems, which all generate analog signals.

Digital gateways handle digital signals. Digital signals are in technologies such as VoIP and digital phone systems. Devices like computers, smartphones, and IP phones generate digital signals.

You will know which gateway you need based on the specific requirements of the communication infrastructure and the types of devices that need to be integrated into the network.

Here at VoIP Supply, we have a plethora of gateways to choose from. Here are a few of the top three analog and digital gateways that you can find right now at www.voipsupply.com!

Top 3 Analog Gateways:

  1. Patton SmartNode SN200 Gateway (SN200/1JS1V/EUI)

This reliable analog gateway is equipped with advanced features to ensure smooth communication. Its user-friendly interface and efficient signal processing, with built-in diagnostic tools, make it a top choice.

2. Grandstream HT818 8-port VoIP Gateway

This gateway is next level with its 8-port design, making it perfect for businesses with multiple analog devices. This gateway boasts high-quality voice and audio, ensuring crystal-clear communication. The HT818’s compact size and easy setup is widely appreciated.

3. AudioCodes MediaPack 112 Analog VoIP Gateway, 2 FXS, SIP Package

Offering two FXS ports, expect easy integration of analog devices into IP-based communication systems. AudioCodes MediaPack Gateways are a premium choice for commercial VoIP deployment and are often deployed in rural areas.

Top 3 Digital Gateways:

  1. Patton SmartNode 4171 (SN4171/1E15VHP/EUI) 

We’ve got a digital powerhouse of a gateway here, featuring high-density digital voice and data connectivity. Its versatility and innovation make this perfect for small and medium-sized enterprises looking for a cost-effective solution.

2. Grandstream GXW4501 Digital VoIP Gateway

This is a powerful digital VoIP gateway, offering a bridge between traditional telephony systems and modern IP networks. With its high-density ports and advanced features, the GXW4501 is designed to meet the needs of medium and large-sized businesses.

3. AudioCodes Mediant 500 E-SBC

As a leading digital gateway, the AudioCodes Mediant 500 E-SBC excels in providing session border control for secure and efficient communication. Offering smooth data and voice transmission, this gateway is a trusted solution for businesses, connecting up to 250 sessions.

Feel free to contact the VoIP Supply Experts with any questions! Call us at 1-800-398-8647, or visit us at www.voipsupply.com and send us a chat. Leave a comment below if you found this blog post helpful!

How To: Choosing the Right Made in the USA VoIP Products For You & Your Business

Our day-to-day lives are inundated with decisions, with an almost unlimited amount of options. It can be extremely difficult to narrow down all of those options, especially when it comes to your business. The VoIP industry is changing at an incredibly fast pace with new products and solutions hitting the market every day. If you are looking for a way to narrow down your options of VoIP-related products, you may want to start with products made in the USA. Opting for products made in the USA not only supports local industries and businesses but also, a majority of the time, ensures high-quality craftsmanship and ethical manufacturing practices. 

One such brand that stands out is Tone Commander, a Patton Communications Company. Tone Commander is an experienced manufacturer and designer of highly secure, military-grade VoIP and TSG-6 endpoints for the DoD branches and Civilian Government Agencies. Tone Commander has deployed over 100,000 phones in Federal Government, military, and civilian facilities worldwide. They are the ONLY company to offer non-proprietary Assured Service SIP end instruments, with the Department of Defense JITC Unified Capabilities certification. These endpoints interoperate with most relevant Session Border Controllers. Tone Commander products have also been compliance tested and approved by the National Telecommunications Security Working Group. 

Tone Commander’s product-lines include the 7800 Series of IP Phones and the 4100 Series of IP Phones. These phones are made in the USA, Military-Grade, and packed with all of the features and functionalities you could ask for from a VoIP Phone. 

*With the exception of the 4101 Model which is TAA compliant but NOT made in the USA*
If you have any questions or comments regarding Made in the USA Products or Tone Commander, as always please leave a comment below, give us a call at 1-800-398-8647, or chat with one of our VoIP experts at www.voipsupply.com.

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