July Hardware Roundup

July 18, 2023 by jstewart

Some of your favorite brands are launching new products and VoIP Supply has the latest news, updates, and in-stock items for you! Let’s give you an update on the latest VoIP hardware products! 

The Grandstream GWN7661 Wi-Fi 6 Access Point

Elevate your connectivity with the GWN7661 in-wall access point from Grandstream, for unparalleled Wi-Fi 6 performance. Ideal for businesses, offices, hotels, and more, this sleek AP seamlessly enhances your network. Experience easy integration with Grandstream’s Wi-Fi-capable IP phones for reliable voice-over-Wi-Fi. Upgrade your wireless network with the GWN7661 for exceptional performance and hassle-free installation.

Key Features Include:

  • GWN Cloud offers unlimited AP management 
  • Supports up to 500+ concurrent Wi-Fi client devices 
  • GWN Manager offers premise-based software controller 
  • Dual-band 2X2:2 MU-MMO with DL/UL OFDMA technology 
  • 1.77 Gbps wireless throughput and 4X Gigabit wireline ports 

Sangoma Vega Digital Gateways 

Sangoma Vega Gateways offer flexible functionality by connecting traditional analog phone systems with VoIP networks. They support both North American and European standards, reducing phone communication costs for businesses by routing inter-site calls over their preferred IP network. 

New and Available Vega Models Include: 

Coming Soon! Multi-WAN Gigabit VPN Routers From Grandstream

Introducing the latest addition to Grandstream and their line of unified communications and networking solutions, the GWN7001, GWN7002, and GWN7003 Multi-WAN Gigabit VPN routers. Perfect for small-to-medium businesses, retail, education, hospitality, healthcare, and more, the GWN7001 and GWN7002 are the ultimate solution for your networking needs.

GWN7001 / GWN7002  / GWN7003

Key Features Include: 

  • VPN Support, Built-in Firewalls, & High-Performance Routing 
  • Powerful Security Protection & Can Be Utilized w/ Multiple Locations 
  • Easy-to-Use Network Management Tools
  • The Ability to Create Comprehensive Wired, Wireless, & VPN Networks
  • And More – This Line From Grandstream is the Ultimate Solution! 

If you have any questions or thoughts about the products shared with you in this post, please feel free to leave a comment below, give us a call at 1-800-398-8647, or visit our website at www.voipsupply.com

Did You Know? Unveiling All of the Impressive Features of Jabra Headsets

July 17, 2023 by jstewart

When it comes to communication and audio solutions, Jabra has established itself as a leading brand. Their headsets are renowned for their exceptional quality, innovative features, and user-centric design. In this blog post, we’ll delve into some fascinating features of Jabra headsets that you may not be aware of. Get ready to be amazed by the cutting-edge technologies and functionalities that make Jabra headsets stand out from the crowd.

  1. Active Noise Cancellation (ANC): 

Did you know that Jabra headsets offer an advanced Active Noise Cancellation feature? This technology is a game-changer for professionals working in noisy environments or on-the-go. By intelligently analyzing and reducing background noise, ANC enables crystal-clear conversations, allowing you to focus on your tasks without distractions. Whether you’re in a bustling office, a busy cafĂ©, or a noisy airport, Jabra headsets with ANC ensure optimal call quality and enhanced productivity.

  1. Intelligent Call Transfer: 

Imagine seamlessly transferring a call from your desk phone to your mobile device without interrupting the conversation. Jabra headsets make it possible with their intelligent call transfer feature. With a simple touch of a button, you can transfer ongoing calls between different devices, ensuring continuity and flexibility throughout your workday. Say goodbye to call disruptions and hello to uninterrupted conversations, even when you’re on the move.

  1. Voice Assistant Integration: 

Jabra headsets are designed to integrate seamlessly with popular voice assistants such as Amazon Alexa, Google Assistant, and Siri. This integration allows you to control your headset using voice commands, making your hands-free experience even more convenient. From managing calls and playing music to accessing your calendar and sending messages, Jabra headsets make interacting with your voice assistant effortless and efficient.

  1. Advanced HearThrough Technology: 

Stay connected with your surroundings while wearing your headset, thanks to Jabra’s HearThrough technology. This feature intelligently filters ambient sounds, allowing you to hear important announcements, colleagues, or any other external sounds without needing to remove your headset. Whether you’re in a collaborative office environment or need to remain aware of your surroundings, Jabra headsets with HearThrough provide a safe and immersive audio experience.

  1. Personalized Sound with Jabra Sound+: 

Jabra Sound+ is a powerful companion app that enhances your headset experience by offering personalized sound settings. This app allows you to customize your audio preferences, adjust equalizer settings, and even perform hearing tests to optimize your audio experience. Whether you’re an audiophile or simply want the best sound quality for your calls and media, Jabra Sound+ empowers you to tailor your headset’s sound to your unique preferences.

Jabra headsets are not just ordinary audio devices; they are packed with remarkable features that redefine the way we communicate and collaborate. From cutting-edge noise cancellation and intelligent call transfer to voice assistant integration and personalized sound, Jabra continues to push the boundaries of headset technology. Explore the world of Jabra headsets, and discover how these remarkable devices can elevate your audio experience to new heights.

If you have any comments or questions on Jabra headsets or their features please leave a comment below, give us a call at 1-800-398-8647, or visit our website at www.voipsupply.com

A Step-By-Step Guide on How To Update the Firmware on Your Grandstream Device

July 11, 2023 by jstewart

Keeping your Grandstream device up-to-date with the latest firmware is crucial for optimal performance, enhanced security, and access to new features. Firmware updates often bring bug fixes, stability improvements, and compatibility enhancements. In this blog post, we will provide you with a step-by-step guide on how to update the firmware on your Grandstream device, ensuring that you can make the most out of your communication equipment.

Step 1: Identify Your Device and Firmware Version

Start by identifying your specific Grandstream device model and its current firmware version. This information can typically be found in the device’s web configuration interface. Take note of the firmware version as it will be used in the subsequent steps. 

Step 2: Download the Latest Firmware Version 

Visit the Grandstream website or the official support page to download the latest firmware for your device model. Ensure that you download the correct firmware version that corresponds to your device’s model and existing firmware version. Save the firmware file to your computer for easy access. 

Step 3: Access the Device’s Web Configuration Interface

Open a web browser and enter the IP address of your Grandstream device to access its web configuration interface. Enter the device’s username and password to log in. If you have not changed the default credentials, refer to the device’s user manual or consult the Grandstream support resources for assistance. 

Step 4: Navigate to the Firmware Upgrade Section 

Once logged in, navigate to the firmware upgrade section within the device’s web configuration interface. This section is typically found under the “Maintenance” or “Upgrade” menu. Consult the device’s user manual or the support resources if you are having trouble locating it. 

Step 5: Upload and Install the Firmware 

In the firmware upgrade section, locate the option to upload the firmware file. Click on the “Browse” or “Choose File” button and select the firmware file you downloaded earlier. Once selected, click on the “Upgrade” or “Apply” button to start the firmware upgrade process. Allow the device some time to complete the installation. 

Step 6: Verify the Firmware Update 

After the firmware update process is complete, the device will reboot. Once the device has rebooted, log back into the web configuration interface and navigate to the device information section. Verify that the firmware version displayed matches the newly updated firmware version. 

By following this step-by-step guide, you can easily update the firmware on your Grandstream device. Keeping your device up-to-date ensures optimal performance, enhanced security, and access to new features. Remember to always refer to the device’s user manual and consult Grandstream support resources for any specific instructions or troubleshooting steps related to your device model. Stay updated and enjoy the full potential of your Grandstream communication equipment.

As always, if you have any questions or require our assistance you can give us a call at 1-800-398-8647 or visit our website at www.voipsupply.com. If you have any additional comments, feel free to leave them below! 

Did You Know CyberData’s New 011394 Talk-Back Speaker is a Smart Speaker?

July 6, 2023 by jstewart

Have you ever been that person that is having a conversation in a noisy or loud room and out of nowhere, the noise stops and you’re YELLING? I think we have all been there. Well CyberData has created a Smart Speaker that solves that problem! 

Clear and effective communication is vital in various settings, from offices and schools to industrial environments. CyberData’s 011394 Talk-back Speaker is a powerful tool that combines audio clarity, durability, and versatility to transform the way we communicate. This speaker can adjust its volume based on background noise with its Smart features. The louder an area is, the louder the speaker gets and if the noise level drops, so does the volume of the speaker. 

Other key features include: 

  1. Exceptional Audio Quality: The CyberData 011394 Talk-back Speaker delivers crystal-clear audio, ensuring that every message and announcement is heard with utmost clarity. With its high-quality, wideband audio, this speaker enables effective communication even in noisy environments, ensuring that every word is understood by the intended audience. This feature is particularly beneficial in settings such as classrooms, warehouses, and manufacturing facilities.
  1. Talk-back Capability: The Talk-back feature of the CyberData 011394 Talk-back Speaker allows for two-way communication, enabling efficient and interactive conversations. This functionality is particularly useful in scenarios where real-time communication is necessary, such as visitor management systems, security checkpoints, or customer service kiosks. The ability to respond and provide instant feedback enhances productivity, customer satisfaction, and overall communication effectiveness.
  1. Sturdy and Weatherproof Design: Built to withstand challenging environments, the CyberData 011394 Talk-back Speaker features a rugged and weatherproof design. It is designed to endure harsh conditions, including extreme temperatures, dust, and moisture, making it suitable for both indoor and outdoor installations. The durable construction ensures reliable performance and longevity, even in demanding settings such as parking lots, manufacturing plants, or outdoor public spaces.
  1. SIP Compatibility: The CyberData 011394 Talk-back Speaker is SIP-compatible, allowing seamless integration with existing IP-based communication systems. This compatibility enables easy deployment and integration within various communication infrastructures, ensuring that organizations can leverage their existing VoIP networks. The SIP protocol also provides enhanced security, scalability, and interoperability, making it an ideal choice for businesses of all sizes.
  1. Easy Installation and Configuration: Setting up the CyberData 011394 Talk-back Speaker is a hassle-free process. With its Power over Ethernet (PoE) support, a single network cable is sufficient for both power and data connectivity, eliminating the need for additional wiring. The speaker can be easily configured through a web-based interface, enabling quick customization of settings such as volume levels, voice quality, and security parameters. This user-friendly setup process ensures a smooth implementation experience.

The CyberData 011394 Talk-back Speaker is a powerful communication solution that offers exceptional audio quality, versatile talkback capability, robust construction, SIP compatibility, and easy installation. With its impressive features, this speaker is well-suited for a wide range of applications, including educational institutions, industrial facilities, public spaces, and more. By incorporating the CyberData 011394 Talk-back Speaker into your communication infrastructure, you can enhance collaboration, improve safety and security measures, and elevate overall communication effectiveness. Embrace the future of communication with the CyberData 011394 Talk-back Speaker and unlock its transformative impact on your organization.

If you have any questions or comments feel free to leave them below! Additionally, you can always visit our website at www.voipsupply.com or give us a call at 1-800-398-8647!

SIP Chats: Simon Bradbrook of Snom Returns

July 5, 2023 by Steve Lopian

In our latest episode of SIP Chats, our good friend Simon Bradbrook returns to the show to deliver some exciting news on Snom’s new M500 Series of DECT phones! Watch now and get all of your questions answered about this new and exciting series of phones that is sure to increase mobility and productivity for you and your business!

How to Auto-Register the Snom M55 SIP Handset to The M500 Base Station

June 30, 2023 by Mary Cheney

To enable call functionality, the Snom M55 SIP DECT Handset requires registration to the base station. Upon initial power-up, the handset will automatically attempt to register to the base station. Successful auto-registration relies on either configuring the M500 file with the handset’s IPEI or inputting the IPEI on the Primary base station’s WebUI.

Below are the steps to Auto-Register your M55 SIP Headset to the M500 Base Station:

  1.  Make sure the base station is connected to power and the network. (Don’t laugh haha people actually forget to do this!!)
  1. If the handset is displaying the following screen:
    1. Wait for the handset to auto-register.
    2. If the IPEI has not been set up in the configuration file (provisioned), or the auto-registration is taking too long, press Cancel.
  1. If the handset is displaying the following screen:
    1. Press Reg. The handset displays the “Register via” menu.
    2. Press or to scroll to Auto reg or IPEI input, and press Sel.
    3. Wait for the handset to auto-register.
    4. If auto-registration is taking too long, press Cancel.

If Registration is Successful (YEAH!):

The handset beeps and displays “Handset registered”, and then displays the idle screen.

If registration fails, don’t panic just yet… you can try these steps:

The handset displays “Registration failed”.

  1. Press OK. The handset displays “Device not registered to base station.” 
  2. Press IPEI to display the handset’s IPEI and serial number. Give these numbers to your phone administrator.
  3. Press Back.

If the auto-registration doesn’t work, you can try to Manually register the device via the LINK key on base station or you can Manually register via the Web UI. These two options are a little more involved, but can be done by following a couple different steps. If you need assistance with the manual configuration, leave a comment below and we can provide you with some additional information. 

Watch Now: 2023 June VoIP News Update

Get your monthly dose of VoIP News now with our June VoIP News Update! This month, we cover some exciting new releases from Grandstream and Poly! Learn everything you need to know about Grandstreams new GWN7000 Series! Including the GWN7001, GWN7002, and GWN 7003.

We’ll also take a deep dive into two brand-new releases from our friends at Poly! Get to know the new Voyager Surround 80 headset. This headset is not only a feature-rich replacement for the Voyager 8200, but it is also available in UC & Microsoft Teams versions! On top of this exciting new headset is Poly’s new videobar, the X52! Never has all-in-one video conferencing been this simple to use!

Have you already gotten your hands on any of these new products? If so, let us know what you think in the comments!

How to Transfer a Call on Your Yealink IP Phone

June 29, 2023 by jstewart

Let’s face it, managing calls can be a nightmare for businesses. But fear not, Yealink IP Phones have got your back! With their seamless call transfer feature, you can ensure smooth communication and provide exceptional customer service. So, let’s dive into our blog and learn how to boost your productivity and streamline your communication workflow with Yealink IP Phones.

Step 1: Initiating the Call Transfer: When you receive a call that needs to be transferred, follow these steps:

  1. Press the “Transfer” or “Trn” soft key on your Yealink IP Phone. This action will put the caller on hold.

Step 2: Choose the Transfer Destination: Next, you need to determine where you want to transfer the call:

  1. Enter the extension number of the person to whom you want to transfer the call. Alternatively, you can use the phone’s directory or call history to select the desired recipient.

Step 3: Announcing the Transfer (Optional): Before completing the transfer, you may want to announce the call to the recipient:

  1. If you wish to speak to the recipient before transferring the call, press the “Announce” or “Talk” soft key.
  2. Wait for the recipient to answer, and have a brief conversation to explain the nature of the call transfer.

Step 4: Completing the Transfer: Once you’re ready to transfer the call, proceed with these steps:

  1. Press the “Transfer” or “Trn” soft key again. This will instantly transfer the call to the chosen recipient.
  2. Hang up your phone to disconnect from the call entirely.

Step 5: Transfer to Voicemail (Optional): If the intended recipient is unavailable, you have the option to transfer the call to their voicemail:

  1. Instead of hanging up after step 4, stay on the line and listen for the recipient’s voicemail prompt.
  2. Press the “Transfer” or “Trn” soft key one more time to send the call directly to voicemail.

Tips for Efficient Call Transfers on Yealink IP Phones:

  • Familiarize yourself with the call transfer options available on your specific Yealink IP Phone model, as the soft key labels may vary.
  • Use the phone’s directory or speed dial feature to quickly access frequently contacted colleagues or departments during call transfers.
  • If your phone supports it, take advantage of the attended transfer feature, which allows you to consult with the recipient before completing the transfer.
  • Explore advanced call transfer settings in your phone’s configuration, such as configuring transfer rules or customizing transfer behavior to meet your specific needs.

Efficient call management is vital for businesses, and the ability to transfer calls seamlessly plays a significant role in delivering exceptional customer experiences. By following the step-by-step guide outlined above, you can master call transfers on your Yealink IP Phone. Empower your team with this valuable skill and optimize your communication workflow for increased productivity and improved customer satisfaction. Remember, each Yealink IP Phone model may have slight variations in the user interface and soft key labels. If you have questions or suggestions, let us know by visiting www.voipsupply.com or give us a call at 1-800-398-8647!

How To: Update the Firmware on Your Yealink Headset

June 22, 2023 by rjohnson

Do you have a Yealink BH71 Pro headset? It might be time to update it to the latest firmware! Firmware is the type of software that is in your physical device Firmware updates are typically meant to improve the functionality of your device. Yealink created an update so users can have an even better microphone noise-canceling experience by upgrading to the newest firmware.

To upgrade while on the stand:

  1. Power on the BH71 Pro headset and stand it on the charging case in order for the Yealink USB Connect (YUC) to recognize the headset is connecting via USB.
  2. Visit Yealink’s official support website here and download the right firmware for your device.
  3. Once downloaded, open the YUC and go through the prompts until you get to Install.
  4. The YUC will connect to the case.
  5. You’re now officially connected and upgraded to the latest firmware.

Within the Yealink USB Connect software, you can update your device if necessary, reboot your device, find more support articles, check the current battery life of your headset, and more. It’s always a good idea to stay up-to-date with the latest updates available to you so you can have the best performance possible.

If you have any questions, please leave a comment below!

How To Quickly Place, Answer, and Transfer Calls on Polycom’s VVX 250, 350, and 450 Phones

June 15, 2023 by jstewart

HP Poly, formerly known as Polycom and Plantronics now has an extensive line of products and has some of the top-rated VoIP Phones in the market. Some of their most popular models include the VVX 250, 350, and 450 VoIP Phones. The Poly VVX series was specifically designed with quality and cost-savings in mind. These phones integrate with leading platforms to help achieve VoIP cost-savings while delivering one of the industry’s best sound quality and features people love. 

With so many businesses utilizing these Poly VVX Series Phones, we thought we would share some quick “how to” tips and tricks to easily and quickly place, answer, and transfer calls on the Poly VVX 250, 350, and 450 VoIP Phones. 

To Place a Call: 

Do one of the following: 

➢ Pick up the handset, press or , enter the phone number, and press Send.

➢ Enter the phone number, press Dial, and pick up the handset, or press or     

➢ Press the Line key, enter the phone number, and select Send. 

➢ Select New Call, enter the phone number, and press Send

To Answer a Call: You can answer calls using the handset, speakerphone, or a headset. 

Do one of the following: 

➢ To answer with speakerphone, press or press Answer soft key. 

➢ To answer with the handset, pick up the handset. 

➢ To answer with a headset, press     

To Transfer a Call: You can transfer calls to any contact. 

  1. Press and hold the Transfer soft key or press  
  2. Choose Blind or Consultative.
  3. Dial a number or choose a contact. If you choose Blind, the call is transferred immediately. 
  4. If you choose Consultative, press the Transfer soft key or press after speaking with the contact you chose. 

These were just a few quick and easy ways on how to place, answer, and transfer calls on the Poly VVS Series 250, 350, and 450 VoIP Phones. For more information on these or any other VoIP phones, please visit www.voipsupply.com or leave a comment below! 

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