3 Typical VoIP Adapter Functions

October 10, 2017 by Ying-Hui Chen

A VoIP adapter is a device that converts analog voice signals into digital IP packets for transport over an IP network. It plays an important role in the VoIP world. Many VoIP users can’t live without VoIP adapters because they provide the simplest and easiest way to switch to VoIP. Let’s check out some of the typical functions of a VoIP adapter!

There are three primary uses for a VoIP adapters and these are also the most popular applications.

3 Typical Uses for a VoIP Adapter

#1 VoIP Enabling your traditional telephone

Do you prefer the old telephone that you’ve been using for years and don’t want to switch to a new one? Not a problem. Using an FXS VoIP adapter you will be able to keep your existing phone and turn that into a VoIP phone!

#2 VoIP Enabling a small PBX System

If you use a small PBX or key system, you can leverage VoIP without having to buy a VoIP PBX. Using an FXS VoIP adapter you will be able to connect your existing PBX with the IP network allowing your PBX to send and receive VoIP calls.

#3 PSTN Connectivity for your VoIP System

Your communications are critical to your business operations. You can’t be without the ability to send and receive phone calls. With VoIP if your network goes down or you lose Internet connectivity you will not be able to send or receive calls – even emergency calls. To prevent this, you can use an FXO VoIP adapter to connect to the PSTN giving you failover and life-line capability.

Now you have learned the typical functions of VoIP adapters, check out our buyer’s guide to learn more about the types of VoIP adapters and how to select the VoIP adapter that works best for your business!

Top 5 Reasons to Consider SIPStation by Sangoma

October 9, 2017 by Steve Lopian

There has been a lot of buzz surrounding Sangoma’s SIPStation and FAXStation lately, so we figured we’d make a video!

There are and will always be tons of decisions when it comes to choosing who you want to handle your VoIP Services, and we understand that at VoIP Supply. That’s why we created the CloudSpan MarketPlace! Between CloudSpan and our knowledgeable staff of solutions consultants, shopping around for VoIP Service has never been easier. But then we came across Sangoma’s SIPStation, and well, it got even easier.

As time moves on there are always going to be innovation and changes when it comes to VoIP, and right now SIPStation seems to be paving the way with their powerful features like trunk groups and concurrency bursting (just to name a few).

If you are interested in learning more about SIPStation by Sangoma, then check out the video, and see what our solutions consultant, Brian Hyrek, think are the top 5 reasons to consider using SIPStation by Sangoma.

Sangoma Released New s705 IP Phone with Large Color Display with Wi-Fi & Bluetooth Support!

October 6, 2017 by Ying-Hui Chen

It doesn’t matter if you are an entry or executive-level user, Sangoma’s s-Series IP Phones always have the solution that can fulfill your business demands. Especially if you are a FreePBX and PBXact user, you know how easy and fast it is to deploy Sangoma’s IP phones with your system.

Now, Sangoma is going one step further to roll out the new s705 that will take their executive-level users to the next level. Let’s check out what it is all about!

Large Color Display with Wi-Fi & Bluetooth Support

The new s705 is a 6 SIP accounts IP Phone that boasts a 4.3-inch full-color display and Wi-Fi & Bluetooth connectivity. Targeting exective-level users, the s705 IP phone really draws everyone’s attention with its enhanced network connectivity with Power over Ethernet (PoE), Wi-Fi and Bluetooth support that allows you to enjoy a completely cable-free setup with your headsets and other devices!

And, of course, just like other Sangoma IP Phones, the s705 is designed to work seamlessly with FreePBX and PBXact and it is ready to work right out of the box – True Zero Touch Configuration.

Quick Facts:

6x SIP Accounts
Wi-Fi & Bluetooth Support
Full Duplex Speaker Phone
5-way Conferencing
4.3 Inch Full-Color Display
45 Programmable Soft Keys
Dual Gigabit Ethernet Ports
Optional Annual Support & Software Maintenance Plans

Download the s705 datasheet

The s705 IP Phones are now available at voipsupply.com. For more information, visit our website or simply call one of our VoIP experts at 1-800-398-8647 now!

How To Use The Navigation Keys on the Snom D725

by Steve Lopian

When it comes to using your VoIP Phone at work, it can be very beneficial to know all the ins and outs. What do I mean by that? I mean that your VoIP phone can do more than just answer calls, and dial calls.

Depending on your job description, there are often things that your VoIP phone can do that can help aid you in your daily work, and sometimes, these things can be hidden! What do I mean by that? I mean that sometimes a button can do more than what it is labeled for.

In the past I had written a blog talking about all of the things an arrow key can do other than navigate through your phone’s interface. This blog is similar, but it focuses on the unique set of navigating keys on the Snom D725.

d725-1 Right on the phone’s front face, on either side of the navigation circle, is a button marked with a “check” and one marked with an “ex”. These are considered to be a part of the “navigation key” family and can do a few different things!

To start, the navigation key labeled with a checkmark can most obviously confirm and save actions. However, the less obvious is that this button can also return you to the previous screen, accept calls on speakerphone and in headset mode. Lastly, this button can also redial from the idle screen!

This buttons counterpart, the X-mark button, can obviously cancel actions, but what you might not realize (if you are lucky enough to have a Snom D725 on your desk) is that this button can also terminate calls on speaker phone and in headset AND handset mode.

A couple more things that this button can do are turning off the call LED after a missed call, and like its buddy, it can also return you to your previous screen.

And there you have it! I feel like that is quite a lot packed into just two buttons on a phone that has 47 buttons! Did you know these buttons full potential before reading this? Do you have any other tips for the Snom D725? Let us know!

Patton Released New SmartNode 4141 Series FXS VoIP Gateway

October 5, 2017 by Ying-Hui Chen

Already known as a leader and expert in integrated network access, transmission, IP and Frame Relay technologies, Patton recently announced their new release of the SmartNode 4141 Series FXS VoIP Gateway.

The SN4141 Gateway supports up to eight phone or fax calls and is designed for all-IP applications where either old, non-replaceable telephones have to be integrated into a UCC environment. It delivers the legacy phone interfaces, service transparency, and flexible integration required for All-IP networks. Check out some highlighted features below:

8 FXS Analog Interfaces: 2, 4 or 8 FXS interfaces, supporting simultaneous voice or fax calls.
Advanced Local Call Switching: Virtual interfaces and routing tables provide industry leading flexibility in call handling programming.
Network Monitoring: Embedded PacketSmart Agent for network monitoring and assessment 24×7.
Easy Management & Provisioning: WebWizard, HTTPS zero-touch provisioning, SNMP, command line interface. Automated mass provisioning with dual Software image for efficient large-scale deployments.
Proprietary OS: Utilizes proprietary Trinity™ software for enhanced security.
Full VoIP protocol support: SIPv2, SIPv2 over TLS, T.38, G.722 HD voice, RTP security with SRTP, fax and modem bypass, DTMF relay.0
Ease of Use: Patton’s WebWizard is a time-saving tool for a fast and reliable installation.
Outstanding Interoperability: Interoperable for voice and T.38 fax with leading SIP service providers, Softswitch vendors, and major IP PBX manufacturers

VoIP Supply is now accepting pre-orders. Check out more details about Patton’s 4141 Series FXS VoIP Gateway here!

AudioCodes Enhances One Voice for Skype for Business

October 4, 2017 by Ying-Hui Chen

October 3rd, 2017 – AudioCodes, a leading provider of voice networking solutions, announced their new solution expansions and enhancements for Skype for Business hybrid deployments.

The expansions and enhancements of AudioCodes One Voice for Skype for Business include IP Phones and room solutions, management capabilities, Microsoft Exchange Online Unified Messaging integration, call recording and CloudBond 365 hybrid and Cloud Connector Edition (CCE) solutions.

The comprehensive suite of voice solutions, products and service is now enhanced with IP Phones and room solutions, AudioCodes X-UM Solution, CloudBond 365, Once Voice Operation Center, Call recording with SmartTAP and other value-added applications.

This is another great breakthrough and integration for AudioCodes. We are thrilled to see more Skype for Business customers benefit from their enhanced solutions!

Soundpoint IP 560 failed to negotiate 1GB with my Cisco Meraki switch

by Ying-Hui Chen

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.
In previous Mom’s calling Q&A series, we have discussed: How to Restore FreePBX 13 to FreePBX 14. Today, we have more new real questions and answers from VoIP users just like you.

Soundpoint IP 560 failed to negotiate 1GB with my Cisco Meraki switch

Q: I purchased a Soundpoint IP 560 refurb from you about a year ago. Since I started using it, it’s intermittently failed to negotiate 1GB with my (Cisco Meraki) switch. Now, it always fails. I tested my cable (tests fine) and swapped for another cable, didn’t make any difference – seems to be the phone.

As a workaround, I forced the switch port to 1GB rather than auto-negotiate, which seems to work. I would prefer not to have a one-off custom setting on this switch port. Is this something firmware might fix? Or could it be a bad phone?

A: I would recommend upgrading the firmware to the latest first and then test.

Here is the link to upgrade your firmware to your Polycom Soundpoint IP560:

http://support.polycom.com/content/support/North_America/USA/en/support/voice/soundpoint_ip/soundpoint_ip560.html

Check which firmwares are supported for your phone here:

http://downloads.polycom.com/voice/voip/sip_sw_releases_matrix.html

Here’s a list of available firmwares: http://voipt2.polycom.com/

STAY TUNED

Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591.

It’s Real – Get FREE Ground Shipping on orders over $499!

October 3, 2017 by Ying-Hui Chen

For a limited time only enjoy free shipping on any order totaling $499.00 or more! All you have to do is add your items to the cart and the shipping cost will automatically be deducted from your total.

Free shipping is valid for orders shipping ground within the continental United States and at web prices only. Not valid with any other promotions. Ends on October 31st. So act fast before it expires!

Coming soon! Plantronics Introduces the MDA400 QD Series

September 29, 2017 by Ying-Hui Chen

Recently, Plantronics introduced the new MDA400 QD Series with advanced call management functionality.

With the advanced audio processors, the Plantronics compatible headsets, and the Plantronics Manager Pro, you are able to manage your call center with analytics and insights right from desk phones and softphones.

Designed for contact center managers, the MDA400 Series highlights its flexible compatibility which allows you to connect with all major desk phones, softphones, and headsets. The MDA400 Series is also ideal for CSR agent training when used with a Y-cable, as well as a great tool for gathering data insights when used with Plantronics Manager Pro.

Key Features:

Track analytics and gain insights from both desk phones and softphones with Plantronics Manager Pro
Benefit from Plantronics software technology that detects and reports on call events, revealing insights to help make operations run more efficiently
Allows customer service representatives to take calls on desk phones or softphones
Superior noise and echo cancellation
Meets Noise at Work and G616/AAL regulatory compliance
Easy-to-use in-line call controls
Two variants are available: MDA480 QD for Plantronics standard QD headsets and MDA490 QD for Plantronics digital QD headsets
Backed by industry-leading Plantronics Customer Service
Download the datasheet

This is Plantronics first advanced audio processors to support analytics which is so important to get useful insights and improve your customer experience. The MDA400 QD Series is expected to be available for purchase soon. Stay tuned!

Activating The Keypad Light On The Yealink W52P DECT Phone

by Steve Lopian

I don’t know about you, but sometime I sit and think about all of the electronic devices that I own, and then I wonder how much more they can actually do other than what I use them for.

I know that there are a lot of people out there like me. People that use their devices for their basic features and never really bother maximizing their potential. And then there are people who learn the technology inside and out, utilizing every single feature that is offered.

When I use the term “electronic device”, of course I mean your tablet, your cell phone, your laptop, and even (spoiler alert) your VoIP deskphone! Based on experience, I know that there are a lot of features that your deskphone can do that will probably never get used. Even at the entry level, a lot of VoIP phones today are packed with what can seem like an endless amount of cool options, but that does not mean everyone is dying to try them.

Sometimes, however, there can be features on your phone that can really make your life easier, but may never be uncovered. There is a long list of examples, everything from Do Not Disturb mode, to changing the annoying factory preset ringtone!

For this blog, I did some research and found something that could easily go unnoticed. Something that can easily be turned on and could help people who work in low light situations, or who might not have the best vision.

This feature is setting your phone so that your keypad will light up when in use! And the phone that owns this feature is none other than the Yealink W52P DECT phone!

Activating The Keypad Light On The Yealink W52P DECT Phone

Setting this up is quite simple! If you find yourself in the dark, or not being able to see your phone’s keypad well, just follow these simple steps to light up your phone!

Press the OK button to enter the main menu
Select the Settings icon
In the settings menu, select Display followed by Keypad Light
Press the Change softkey to check or uncheck the Keypad Light checkbox

And that’s it! Now the next time you need to take your wireless DECT phone into some dark areas, you will have a beacon of light to help you navigate your phone! And maybe…even help you navigate where you’re walking…if it’s really, really dark.

Do you use a DECT phone at work? Is it the Yealink W52P DECT phone? If not, what DECT phone are you using? And does the keypad light up? We want to know!

3 Typical VoIP Adapter Functions

3 Typical Uses for a VoIP Adapter

#1 VoIP Enabling your traditional telephone

#2 VoIP Enabling a small PBX System

#3 PSTN Connectivity for your VoIP System

Top 5 Reasons to Consider SIPStation by Sangoma

Sangoma Released New s705 IP Phone with Large Color Display with Wi-Fi & Bluetooth Support!

Large Color Display with Wi-Fi & Bluetooth Support

How To Use The Navigation Keys on the Snom D725

Patton Released New SmartNode 4141 Series FXS VoIP Gateway

AudioCodes Enhances One Voice for Skype for Business

Soundpoint IP 560 failed to negotiate 1GB with my Cisco Meraki switch

Soundpoint IP 560 failed to negotiate 1GB with my Cisco Meraki switch

It’s Real – Get FREE Ground Shipping on orders over $499!

Coming soon! Plantronics Introduces the MDA400 QD Series

Activating The Keypad Light On The Yealink W52P DECT Phone

Activating The Keypad Light On The Yealink W52P DECT Phone

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