Digium’s Switchvox is an easy-to-use Unified Communications (UC)  phone system known for its simple-to-navigate interface and ease of use with Digium IP Phones. Whether you are on-premise or in the Cloud, Digium Switchvox has the right, powerful phone system for your business!

Switchvox is designed with a whole package of endless features; although we can’t cover all of them in this blog, we would like to highlight the top 5 most requested advanced features.

Top Five Digium Switchvox Advanced Features

Web-based Interface

With the simple point-and-click web-based interface, everything is just clicks away! You are able to set up speed-dials, look up employees in a company directory, and even real-time video and chat, boosting your work efficiency. Easily manage a phone system even without the knowledge of all the complex programming languages and a litany of buzzwords!

Mobile

When the world goes mobile, you can’t be left behind! Road-warriors and home office workers need a phone system that allows them to work remotely with softphone applications, end-user call control, and fixed-mobile convergence. With Switchvox, your office is now wherever you are!

Call Center

Switchvox phone system improves your pre-sales, customer service, and technical support and makes outbound calling campaigns easy to manage.

It automates call flow to optimize staff efficiency, all without expensive add-ons or fees. You can now finally focus on your core business, providing your clients with the best products and services possible!

Reporting

Delivering professional ad-hoc and scheduled reporting on every call are easier than ever with Switchvox. The web-browser based charts and tables make it so easy to visualize call-flow data, staffing, and phone system configuration changes and gain tremendous value to improve your business.

Integrations

With Switchvox, integrations are easier and smoother than ever! Businesses are able to design ideal solutions to make the most of their CRM, ERP, and more applications. Whether you need to retrieve information from the phone system into a 3rd party solution or to push information from a 3rd party solution into an active call, Switchvox gives you the flexibility to develop advanced applications to optimize your business potential.

Follow the links here to learn more:

• Switchvox for VMware Brochure
• Switchvox Cloud Brochure
• Switchvox Brochure

Questions? Call one of our VoIP experts at 1-800-398-8647 to get answers today!

Are you ready to get testing? Grandstream’s first beta product of this year is here!

The GDS3750 IP audio door phone will be the next addition to Grandstream line of facility access devices and they are looking for suitable candidates to participate in the beta test!

If you have experience with facility access products such as IP audio or video door systems, submit an application today to try this new product! The top 30 applicants will gain a spot in this testing opportunity. The deadline is February 15th, 2018!

Check out some highlights of the GSD3705:

The GDS3705 IP audio door phone

• HD audio with a 1.5m mic and 3m speaker range
• Integrated RFID card reader and numeric keypad for code and card access
• Built-in mic and speaker with advanced AEC and background noise suppression
• Integrated PoE, alarm in, alarm out, RS485 and Weigand input/output
• IP66 weatherproof and IK09 vandal resistant metal casing

To have more information about this new beta testing please visit Grandstream Beta Club.

More than a third of American workers today are Millennials (adults ages 20 to 36 in 2017), and they have become the largest share of the American workforce, according to new Pew Research Center analysis of U.S. Census Bureau data.

As more Millennials enter the American workforce, accommodating Millennials workstyles with the right communication equipment to retain their talent has become a focus for businesses from all walks of life and choosing a right VoIP headset will be a good start.

What kind of headsets are Millennial workers looking for?

Both Plantronics Voyager 6200 UC and Jabra Evolve 75e are popular headsets for office professionals and Millennial workers in terms of the design, sound quality, compatibility and advanced features. Let’s dig a little deeper to see why Millennials choose (and love) these two new VoIP headsets!

Sound Quality

When it comes to a VoIP headset, noise and distraction are the biggest pain point we hear from almost all users. Almost all VoIP headsets nowadays are equipped with noise canceling technology and Plantronics and Jabra headsets are no exceptions. The Plantronics clear talk technology and Jabra’s active and passive noise cancellation give Millennials peace of mind ensuring that they can hear and be heard clearly without interruptions.

Wearing Style

While traditional VoIP headsets have a lot of annoying wires moving around in your way; the new Plantronics 6200 UC and Jabra Evolve 75e VoIP headsets are both designed with new around-the-neck wearing style with earbuds. This new neckband design provides comfort and stability, giving users more control of their headsets.  

Bluetooth with a standard 30 meters wireless range is also a must when it comes to hands-free communications. Mobility is one of the most important features Millennial workers love. They require a flexible headset that can set them free from their seats!

Work & Life

Work-life balance is more emphasized in Millennial generation than before. Millennials are looking for a headset that’s not just for office work, but for everyday voice and music, in or out of the office. Therefore, the headset needs to be compatible with multiple applications that they use at work and in daily lives. Both the Voyager 6200 UC and the Evolve 75e are compatible with Skype for Business, Cisco and they are also very versatile for multi-taskers!

Battery Life

The long battery life from these new VoIP headsets allows you to continue your work without needing to stop and charge your headset. The 14 to 16 hours long-lasting batteries are designed for whole-day use!

Check out the chart below to compare these two popular new VoIP headsets!