Our Refresh program is one of a kind.  It is the opportunity to purchase âlike-newâ VoIP equipment at a lower cost. This is especially nice for resellers and business owners buying in larger quantities.
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While we cover all VoIP Equipment, VoIP phones are number one when it comes to our Refresh products. Â Our experts go through a rigorous 10 step process to ensure that the physical and internal quality of our phones is top notch! Â And not only that, but we also cover your purchases with a six-month warranty!
Of course, this is all talk. Â Iâm sure most of you at this point are saying âwell, letâs see one!â and thatâs why we made this video! Â Take a closer look at one of our Refreshed Polycom VVX 410s and find out just how stellar our Refresh products are!
Have you purchased Refresh products from VoIP Supply? If so, what has your experience been like? We want to know!
Are you looking for an affordable and feature-rich hosted VoIP service? Consider Switchvox Cloud by Digium, a cloud-based Unified Communications (UC) solution for small and medium-sized businesses searching for enterprise-class features at an affordable price! Â
Why Switchvox Cloud by Digium?
Switchvox Cloud is more than just a hosted IP PBX; it is a full-featured, affordably priced UC cloud solution, starting at only $12.99 per user!
Switchvox Cloud is based on Digiumâs award-winning Switchvox business phone system. Users enjoy the same features and flexibility of the premises-based Switchvox phone system but, this time, in the Cloud.
Donât have that many users? No a problem. Switchvox Cloud features are easily accessible to businesses with as few as five users or even with hundreds of users!
Whatâs Included in Switchvox Cloud?
With Switchvox Cloud, you have access to mobility, call queues, voicemail, unified messaging, presence, chat, IVRs, integration with Salesforce CRM, monitoring, reporting, on-demand recording, and more!
Dedicated local number (DID) per extension
Unlimited local and long distance calling per extension
The Switchvox Cloud offers two flexible pricing options to fit any business need. The metered plans start at $12.99 per user and the unlimited plans start at $29 per user.
Not sure if the Switchvox Cloud is what you need? Try it completely risk-free for 30 days! Contact one of our VoIP consultants at 1-800-398-8647 today for more details.
Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.
How to Determine if my AudioCodes Gateway supports an FXO or FXO G module?
Q: I have a remote customer and they have an AudioCodes Mediant 1000 gateway with some FXO modules installed. I wanted to determine if their modules were FXO or FXO G modules. How can I determine this?
A: The standard FXO module supports outdoor and indoor (lightning protection) loop-start signaling. The FXO G module supports both loop- and ground start signaling (but only supports indoor protection).
STAY TUNED
Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591
Digiumâs A-Series is a line of Asterisk-based deskphone systems designed with high-quality components. The A-Series includes 4 IP Phones: the A20, the A22, the A25, and the A30. Each model includes a full-color display, HD Voice, and multi-line functionality. Letâs take a closer look at them with Marc in the video below:
Entry Level A-Series VoIP Phones: The A20 vs The A22
Digium A20 IP Phone is an entry-level value phone with a 2.8-inch full-color display, 2 line registrations, Power over Ethernet (PoE), and 10/100BASE-T network ports. If the phone is going to be standalone, the A20 is all you need for any kinds of voice communication.
2.8 inch backlit color LCD display
2 line appearance keys
1 feature key
4 context-sensitive soft keys
5-way navigation controller
The Digium A22 is another great choice for entry-level professionals. Very similar to the A20, the A22 supports  2 line registrations, 1 feature key, a 2.8-inch full-color display, and PoE. The main difference between the two entry-level phones is that the A22 supports a Gigabit port while the A20 only supports a 10/100 port. If you are connecting your PC to your phone, you will want to consider the A22 Gigabit IP phone!
2.8 inch backlit color LCD display
2 line appearance keys
1 feature key
4 context-sensitive soft keys
Mid-Level Professional VoIP Phone: The A25
If you are looking for a mid-level VoIP phone with more support, the A25 Gigabit phone can fit in just right! The A25 also gives you a Gigabit port like the A22 but it comes with a couple more advanced features. The A25 comes with 4 line registrations, two full-color displays, 6 Rapid Dial/Busy Lamp Field (BLF) keys with up to 30 contacts, PoE, and 10/100/1000BASE-T network ports.
2.8 inch backlit color main LCD display
2.4 inch backlit color BLF screen LCD display
4 line appearance keys
6 Rapid Dial keys, up to 30 BLF entries
5 feature key
Executive-Level, Gigabit VoIP Phone: the A30
Now letâs move on to the top level VoIP phone of the A-Series – the A30. Designed for executive-level users, the A30 offers a 4.3-inch full-color display which is a little larger than other predecessors, 6 line registrations, 10 Rapid Dial/Busy Lamp Field (BLF) keys with up to 45 contacts, Power over Ethernet (PoE), and also 10/100/1000BASE-T network ports.
4.3 inch backlit color LCD display
6 line appearance keys
10 Rapid Dial keys, up to 45 BLF entries
7 feature key
4 context-sensitive soft keys
Check out a summary chart of the Digium A-Series phones:
So there you have it! The Digium A-Series phones are attractive, professional looking VoIP phones built specifically for Asterisk. You wonât want to miss them! Check out the product page to learn more or call our VoIP experts at 1-800-398-8647 today!
Do you have one of these A-series phones? What do you think about Digiumâs new A-Series phones? Share with us!
May 2nd, 2018 – Cisco Systems, Inc., an American multinational technology conglomerate headquartered in California, announced today that they are acquiring Accompany, a business intelligence startup which uses AI to build databases of people and relationships at companies.
This acquisition will be a deal of $270 million in cash and stock and will give Cisco the ability to incorporate Accompany technology into their collaboration products.
âAmy has proven to be an effective and innovative leader through her years as an entrepreneur, an engineer, and CEO, and I couldnât be more pleased to have her and the Accompany team join Cisco,â said Cisco chairman and CEO Chuck Robbins in the announcement.
We are excited to see where this acquisition will take Cisco and serve more customers with better communication experience!
TAA stands for âTrade Agreements Act. This act is created to foster fair and open international trade. The TAA requires that the products acquired by Government agencies under the act must be:
Manufactured in U.S.or a designated countryÂ
Substantially transformed into a different article of commerce in the U.S. or a designated country
Xorcom USA is now Trade Agreements Act (TAA) Compliant
Xorcomâs TAA compliant products include the Xorcom Astribanks, the CompletePBX, and more! These products are made in the U.S.A and are approved to be acquired by the US Government for use.
Are you a Government agency looking for TAA compliant solutions? Check out Xorcom products today or give us a call at 1-800-398-8647 to learn more!
Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.
In previous Momâs calling Q&A series, we have discussed: What is the Password for the RenegadePBX Pro75? Today, we have more new real questions and answers from VoIP users just like you. Â
What would be a good replacement for the Barracuda Cudatel Box?
Q:Â I currently have a Barracuda CudaTel 270b, but they are dropping support. What would be a good replacement?
A: The UCM6204 from Grandstream would be a solid replacement. Grandstream’s UCM6200 Series IP PBX appliances are a powerful tool that can support up to 800 users and 50 SIP accounts. The Grandstream UCM6204 IP PBX supports up to 75 concurrent SIP calls and up to 35 WebRTC calls.
Built-in recording
Supports Call queue for efficient call volume management
Supports up to a 5-level IVR (Interactive Voice Response)
Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591
Knowing what you are getting before making that purchase is always a wise move! Today, we invited our VoIP consultant, Jon Garbin, to show you what you can expect from the Voyager 6200 UC VoIP headset. Letâs get started!
This headset comes with a travel case, Bluetooth dongle for you to pair up with your device, two different sizes earbuds (small and large), and a cradle for charging purpose.
A travel case
A BluetoothÂŽ dongle
2 extra earbuds (small and large)
Cradle for charging
Look & Feel of the Plantronics Voyager 6200
The first thing you will notice when trying the Voyager 6200 is that itâs super light! If you are looking for a zero-stress headset for all-day use, the 6200 will definitely be a good fit.
The Voyager 6200 is designed to use both inside and outside your workplace. Whether you are on a call with your customer in the office or you are jogging outside during your off time, this headset will be your perfect partner. See more unique features:
4 built-in microphones
Auto answer and pickup button
Volume control
Super light for in/out office
Adjustable earbud sizes
âOverall, the Voyager 6200 is a great option. I use it with my customers all day and never had any complaints about the sound when I am talking to them. I definitely recommend it!â – Jon Garbin, Solutions Consultant at VoIP Supply
Have you tried the Voyager 6200? Let us know what you think in the comment box below!
Where to buy?
The Voyager 6200 UC headsets are available in two colors: Black and Sand. You can purchase at our online store or simply give the VoIP Supply team a call at 1-800-398-8647.
A lot of great questions came up during the Grandstream GWN webinar this past Tuesday. We want to share the answers with all of you who may have the same questions. If you missed the webinar, donât forget to check out the presentation deck to learn more!
Question 1: The Grandstream Cloud Management is free “as of today”. Â Will there be a fee in the future?
Answer: We don’t know yet, but we will continue having a free plan.
Question 2: Will the Cloud be extended to control the Router as well as the Access Points?
Answer: The GWN.cloud is designed to manage APs but we may add the router and other Grandstream product in a near future.
Question 3: When creating a wireless bridge, let’s say between buildings, using the 7600LR, what is the maximum distance between the LRs?
Answer: It is 600 Mts (1800 Ft) but due to the nature you may want to reduce it to avoid physical elements that obstruct the signal.
Question 4: Are you planning to implement WPA3 support any time soon?
Answer: Yes, but no ETA at the moment. It is on our roadmap.
Question 5: On the router, what is the throughput of the OpenVPN?
Answer: We recently improved this spec in latest FW, the new spec will be available soon
Question 6: For testing the new WiFi SIP phone would you suggest the best environment would use these AP’s rather than a 3rd party AP?
Answer: We always recommend using the same brand. Grandstream is recognized for providing a hole solution as an added value. Our WP800 will support 3rd party AP’s for sure
April is an exciting month! With more new VoIP phones, headsets and PBX appliance being released, itâs time to upgrade your or your customerâs VoIP system with the latest equipment!
Letâs check out whatâs new for this month:
New RenegadePBX Pro 75 Premise-Based Appliance
The RenegadePBX Pro 75 is a premise-based IP PBX appliance built for small to medium businesses. This device supports up to 75 licensed extensions and 45 simultaneous calls. It is ideal for businesses looking to seamlessly integrate their VoIP phones, SIP trunks, and PSTN connectivity while improving team collaboration and productivity with advanced phone features! Learn more.
Grandstream Released WP800 Portable WiFi VoIP Phone for Beta
Grandstream recently announced the release of their upcoming WiFi VoIP phones for beta testing! This new WiFi phone supports 2 SIP accounts and features a built-in accelerometer, proximity sensor, panic button, and much more.
Unique Features:
Integrated dual-band 802.11 a/b/g/n Wi-Fi support
2 SIP accounts and 2 lines, and a 2.4â color LCD with real-time video streaming features
HD voice & dual MIC design with wide-band voice codecs such as Opus
Built-in accelerometer, proximity sensor, panic button, and push-to-talk features
Integrated Bluetooth for syncing headsets and mobile devices
Runs on AndroidTM 7.0 and supports custom Android apps
New Cisco Headset 500 Series: 531 and 521 headsets
Cisco released their very first VoIP headset series, the Cisco Headset 500 Series, a professional range of VoIP headsets designed to pair with Ciscoâs IP Phones and softphones! The 500 Series includes two headsets:
Powerful noise isolation with unidirectional microphones that are designed to hone in on the userâs voice and simultaneously minimize background noise
Proven reliability: These headsets support Cisco IP phones, Cisco DX Series endpoints, and Cisco soft clients
Lightweight comfort that is ideal for extended wear
VTech ET685 ErisTerminal 12-line SIP Color Deskset
The ET685 is the latest innovation from VTech. This high definition SIP color deskset supports 12-line and is Asterisk-based. With Bluetooth connectivity for headsets, USB support for up to three expansion modules and a 3-year warranty, the VTech ET685 also makes you feel safe with powerful security features like VPN support!