New VoIP Hardware Roundup May 2018: New DECT Solution, Headsets and more!

May 21, 2018 by Ying-Hui Chen

Have you checked out the latest VoIP hardware this month? If you are looking to upgrade your VoIP system, there’s no time like present! Let me quickly walk you through the latest innovations this May:

The Yealink W41P DECT Solution

If you are looking for a full desk phone DECT solution, definitely check out the new Yealink W410 package! This solution includes the Yealink T41S, the Yealink W60 base station, and the Yealink DD10K.

Easy Installation without Wired LAN
DECT Technology
2.7″ 192×64-pixel graphical LCD with backlight
HD voice: HD handset, HD speaker
4 context-sensitive “soft” keys
15 paperless DSS key

See the W41P Datasheet

The DD10K dongle is created to support T41S/T42S, allowing it to work as a handset when you pair it with the W60B DECT base.

Supports Yealink SIP- T41S/T42S with FW 66.82.0..35 only
Reliable Connection
Ease-of-use
Plug and Play
High Transmission Rate

See the DD10K Datasheet

Yealink YHS33 Over-the-Head Headsets

The YHS33 is an over-the-head style headset designed for reducing listening fatigue. The unique Quick Disconnect feature provides walkaway convenience, allowing users quickly leave for a short time or switch to other sound equipment.

Combine comfort, durability, premium quality and brilliant sound, the YHS33 is one of a kind headset you can’t miss out!

Wideband audio for more natural sound and clearer conversations
Premium audio assures quality customer communications
Ultra microphone noise canceling
Ergonomic design for all day comfort
330° pivoting microphone boom

See the YHS33 Datasheet

The Jabra Engage Series DECT Headsets

Do you have bad audio quality when you connect a large number of wireless headsets within a limited area? Try the Jabra Engage series DECT Headsets! This series connects 3x as many users without impacting your call experience.

Providing quality audio up to 150 meters/ 490 feet from the DECT base, this professional wireless headset offers advanced noise cancellation, all day talk time and the added bonus of an integrated busy light.

Binaural headset
Busylight indicator
Up to 13 hours of talk time
Connect up to 5 devices at once
Modern base with a small footprint
150m/490ft DECT range

Download the Engage Series Datasheet

So there you have it! Want to get first hand information of the latest VoIP hardware or news? Subscribe to our newsletter(s) today!

Refurbished Polycom VVX410 Review: Like-New VoIP Phones at a Lower Cost

May 17, 2018 by Steve Lopian

Our Refresh program is one of a kind. It is the opportunity to purchase “like-new” VoIP equipment at a lower cost. This is especially nice for resellers and business owners buying in larger quantities.

While we cover all VoIP Equipment, VoIP phones are number one when it comes to our Refresh products. Our experts go through a rigorous 10 step process to ensure that the physical and internal quality of our phones is top notch! And not only that, but we also cover your purchases with a six-month warranty!

Of course, this is all talk. I’m sure most of you at this point are saying “well, let’s see one!” and that’s why we made this video! Take a closer look at one of our Refreshed Polycom VVX 410s and find out just how stellar our Refresh products are!

Have you purchased Refresh products from VoIP Supply? If so, what has your experience been like? We want to know!

Switchvox Cloud by Digium: More Than Just a Hosted Phone Service

May 16, 2018 by Ying-Hui Chen

Are you looking for an affordable and feature-rich hosted VoIP service? Consider Switchvox Cloud by Digium, a cloud-based Unified Communications (UC) solution for small and medium-sized businesses searching for enterprise-class features at an affordable price!

Why Switchvox Cloud by Digium?

Switchvox Cloud is more than just a hosted IP PBX; it is a full-featured, affordably priced UC cloud solution, starting at only $12.99 per user!

Switchvox Cloud is based on Digium’s award-winning Switchvox business phone system. Users enjoy the same features and flexibility of the premises-based Switchvox phone system but, this time, in the Cloud.

Don’t have that many users? No a problem. Switchvox Cloud features are easily accessible to businesses with as few as five users or even with hundreds of users!

What’s Included in Switchvox Cloud?

With Switchvox Cloud, you have access to mobility, call queues, voicemail, unified messaging, presence, chat, IVRs, integration with Salesforce CRM, monitoring, reporting, on-demand recording, and more!

Dedicated local number (DID) per extension
Unlimited local and long distance calling per extension
Unlimited extension-to-extension calling
HD Voice
Personalized Switchboard for every user
Mobile device support
Call Queues
Visual Voicemail
Detailed reporting
Conference calling
IVR and auto-attendant
See a full list of features here.

Best of all, all of the features are included with no additional licensing fees, which makes Switchvox Cloud the best choice for your hosted solution!

Download the Switchvox Cloud Brochure

Where to Start with Switchvox Cloud?

The Switchvox Cloud offers two flexible pricing options to fit any business need. The metered plans start at $12.99 per user and the unlimited plans start at $29 per user.

Not sure if the Switchvox Cloud is what you need? Try it completely risk-free for 30 days! Contact one of our VoIP consultants at 1-800-398-8647 today for more details.

How to Determine if my AudioCodes Gateway supports an FXO or FXO G module?

by Ying-Hui Chen

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In previous Mom’s calling Q&A series, we have discussed: What would be a good replacement for the Barracuda CudaTel Box? Today, we have more new real questions and answers from VoIP users just like you.

How to Determine if my AudioCodes Gateway supports an FXO or FXO G module?

Q: I have a remote customer and they have an AudioCodes Mediant 1000 gateway with some FXO modules installed. I wanted to determine if their modules were FXO or FXO G modules. How can I determine this?

A: The standard FXO module supports outdoor and indoor (lightning protection) loop-start signaling. The FXO G module supports both loop- and ground start signaling (but only supports indoor protection).

STAY TUNED

Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591

Digium A-Series Review: Affordable, High Quality IP Phones

May 3, 2018 by Ying-Hui Chen

Digium’s A-Series is a line of Asterisk-based deskphone systems designed with high-quality components. The A-Series includes 4 IP Phones: the A20, the A22, the A25, and the A30. Each model includes a full-color display, HD Voice, and multi-line functionality. Let’s take a closer look at them with Marc in the video below:

Entry Level A-Series VoIP Phones: The A20 vs The A22

Digium A20 IP Phone is an entry-level value phone with a 2.8-inch full-color display, 2 line registrations, Power over Ethernet (PoE), and 10/100BASE-T network ports. If the phone is going to be standalone, the A20 is all you need for any kinds of voice communication.

2.8 inch backlit color LCD display
2 line appearance keys
1 feature key
4 context-sensitive soft keys
5-way navigation controller

The Digium A22 is another great choice for entry-level professionals. Very similar to the A20, the A22 supports 2 line registrations, 1 feature key, a 2.8-inch full-color display, and PoE. The main difference between the two entry-level phones is that the A22 supports a Gigabit port while the A20 only supports a 10/100 port. If you are connecting your PC to your phone, you will want to consider the A22 Gigabit IP phone!

2.8 inch backlit color LCD display
2 line appearance keys
1 feature key
4 context-sensitive soft keys

Mid-Level Professional VoIP Phone: The A25

If you are looking for a mid-level VoIP phone with more support, the A25 Gigabit phone can fit in just right! The A25 also gives you a Gigabit port like the A22 but it comes with a couple more advanced features. The A25 comes with 4 line registrations, two full-color displays, 6 Rapid Dial/Busy Lamp Field (BLF) keys with up to 30 contacts, PoE, and 10/100/1000BASE-T network ports.

2.8 inch backlit color main LCD display
2.4 inch backlit color BLF screen LCD display
4 line appearance keys
6 Rapid Dial keys, up to 30 BLF entries
5 feature key

Executive-Level, Gigabit VoIP Phone: the A30

Now let’s move on to the top level VoIP phone of the A-Series – the A30. Designed for executive-level users, the A30 offers a 4.3-inch full-color display which is a little larger than other predecessors, 6 line registrations, 10 Rapid Dial/Busy Lamp Field (BLF) keys with up to 45 contacts, Power over Ethernet (PoE), and also 10/100/1000BASE-T network ports.

4.3 inch backlit color LCD display
6 line appearance keys
10 Rapid Dial keys, up to 45 BLF entries
7 feature key
4 context-sensitive soft keys

Check out a summary chart of the Digium A-Series phones:

See Digium A-Series Datasheet

See Digium A-Series User Guide

So there you have it! The Digium A-Series phones are attractive, professional looking VoIP phones built specifically for Asterisk. You won’t want to miss them! Check out the product page to learn more or call our VoIP experts at 1-800-398-8647 today!

Do you have one of these A-series phones? What do you think about Digium’s new A-Series phones? Share with us!

Cisco to acquire Accompany for $270 Million

May 2, 2018 by Ying-Hui Chen

May 2nd, 2018 – Cisco Systems, Inc., an American multinational technology conglomerate headquartered in California, announced today that they are acquiring Accompany, a business intelligence startup which uses AI to build databases of people and relationships at companies.

This acquisition will be a deal of $270 million in cash and stock and will give Cisco the ability to incorporate Accompany technology into their collaboration products.

“Amy has proven to be an effective and innovative leader through her years as an entrepreneur, an engineer, and CEO, and I couldn’t be more pleased to have her and the Accompany team join Cisco,” said Cisco chairman and CEO Chuck Robbins in the announcement.

We are excited to see where this acquisition will take Cisco and serve more customers with better communication experience!

Xorcom USA is Trade Agreements Act (TAA) Compliant!

by Ying-Hui Chen

TAA stands for “Trade Agreements Act. This act is created to foster fair and open international trade. The TAA requires that the products acquired by Government agencies under the act must be:

Manufactured in U.S.or a designated country
Substantially transformed into a different article of commerce in the U.S. or a designated country

Xorcom USA is now Trade Agreements Act (TAA) Compliant

Xorcom’s TAA compliant products include the Xorcom Astribanks, the CompletePBX, and more! These products are made in the U.S.A and are approved to be acquired by the US Government for use.

Are you a Government agency looking for TAA compliant solutions? Check out Xorcom products today or give us a call at 1-800-398-8647 to learn more!

What would be a good replacement for the Barracuda CudaTel Box?

May 1, 2018 by Ying-Hui Chen

In previous Mom’s calling Q&A series, we have discussed: What is the Password for the RenegadePBX Pro75? Today, we have more new real questions and answers from VoIP users just like you.

What would be a good replacement for the Barracuda Cudatel Box?

Q: I currently have a Barracuda CudaTel 270b, but they are dropping support. What would be a good replacement?

A: The UCM6204 from Grandstream would be a solid replacement. Grandstream’s UCM6200 Series IP PBX appliances are a powerful tool that can support up to 800 users and 50 SIP accounts. The Grandstream UCM6204 IP PBX supports up to 75 concurrent SIP calls and up to 35 WebRTC calls.

Built-in recording
Supports Call queue for efficient call volume management
Supports up to a 5-level IVR (Interactive Voice Response)
Dual Gigabit network ports with integrated PoE
Built-in Call Detail Records
SIP video endpoints support (H.264, H.263,H.263+)
See datasheet

STAY TUNED

Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591

Plantronics Voyager 6200: A Lightweight VoIP Headset for Work and Life

April 27, 2018 by Ying-Hui Chen

Knowing what you are getting before making that purchase is always a wise move! Today, we invited our VoIP consultant, Jon Garbin, to show you what you can expect from the Voyager 6200 UC VoIP headset. Let’s get started!

What’s Included in the Voyager 6200?

This headset comes with a travel case, Bluetooth dongle for you to pair up with your device, two different sizes earbuds (small and large), and a cradle for charging purpose.

A travel case
A Bluetooth® dongle
2 extra earbuds (small and large)
Cradle for charging

Look & Feel of the Plantronics Voyager 6200

The first thing you will notice when trying the Voyager 6200 is that it’s super light! If you are looking for a zero-stress headset for all-day use, the 6200 will definitely be a good fit.

The Voyager 6200 is designed to use both inside and outside your workplace. Whether you are on a call with your customer in the office or you are jogging outside during your off time, this headset will be your perfect partner. See more unique features:

4 built-in microphones
Auto answer and pickup button
Volume control
Super light for in/out office
Adjustable earbud sizes

“Overall, the Voyager 6200 is a great option. I use it with my customers all day and never had any complaints about the sound when I am talking to them. I definitely recommend it!” – Jon Garbin, Solutions Consultant at VoIP Supply

Have you tried the Voyager 6200? Let us know what you think in the comment box below!

Where to buy?

The Voyager 6200 UC headsets are available in two colors: Black and Sand. You can purchase at our online store or simply give the VoIP Supply team a call at 1-800-398-8647.

Grandstream Webinar Q&A: Is there a fee for using Grandstream Cloud Management?

April 26, 2018 by Ying-Hui Chen

A lot of great questions came up during the Grandstream GWN webinar this past Tuesday. We want to share the answers with all of you who may have the same questions. If you missed the webinar, don’t forget to check out the presentation deck to learn more!

Question 1: The Grandstream Cloud Management is free “as of today”. Will there be a fee in the future?

Answer: We don’t know yet, but we will continue having a free plan.

Question 2: Will the Cloud be extended to control the Router as well as the Access Points?

Answer: The GWN.cloud is designed to manage APs but we may add the router and other Grandstream product in a near future.

Question 3: When creating a wireless bridge, let’s say between buildings, using the 7600LR, what is the maximum distance between the LRs?

Answer: It is 600 Mts (1800 Ft) but due to the nature you may want to reduce it to avoid physical elements that obstruct the signal.

Question 4: Are you planning to implement WPA3 support any time soon?

Answer: Yes, but no ETA at the moment. It is on our roadmap.

Question 5: On the router, what is the throughput of the OpenVPN?

Answer: We recently improved this spec in latest FW, the new spec will be available soon

Question 6: For testing the new WiFi SIP phone would you suggest the best environment would use these AP’s rather than a 3rd party AP?

Answer: We always recommend using the same brand. Grandstream is recognized for providing a hole solution as an added value. Our WP800 will support 3rd party AP’s for sure

New VoIP Hardware Roundup May 2018: New DECT Solution, Headsets and more!

The Yealink W41P DECT Solution

Yealink YHS33 Over-the-Head Headsets

The Jabra Engage Series DECT Headsets

Refurbished Polycom VVX410 Review: Like-New VoIP Phones at a Lower Cost

Switchvox Cloud by Digium: More Than Just a Hosted Phone Service

Why Switchvox Cloud by Digium?

What’s Included in Switchvox Cloud?

Where to Start with Switchvox Cloud?

How to Determine if my AudioCodes Gateway supports an FXO or FXO G module?

How to Determine if my AudioCodes Gateway supports an FXO or FXO G module?

STAY TUNED

Digium A-Series Review: Affordable, High Quality IP Phones

Entry Level A-Series VoIP Phones: The A20 vs The A22

Mid-Level Professional VoIP Phone: The A25

Executive-Level, Gigabit VoIP Phone: the A30

Cisco to acquire Accompany for $270 Million

Xorcom USA is Trade Agreements Act (TAA) Compliant!

Xorcom USA is now Trade Agreements Act (TAA) Compliant

What would be a good replacement for the Barracuda CudaTel Box?

What would be a good replacement for the Barracuda Cudatel Box?

STAY TUNED

Plantronics Voyager 6200: A Lightweight VoIP Headset for Work and Life

What’s Included in the Voyager 6200?

Look & Feel of the Plantronics Voyager 6200

Where to buy?

Grandstream Webinar Q&A: Is there a fee for using Grandstream Cloud Management?

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