Office Solutions with Refurbished IP Phones & Wireless Headsets

April 18, 2018 by Youleidy Vega

Are you looking for a complete IP phone and headset solution for your workplace, but have a limited budget? Consider buying a Refresh IP phone from our refurbished stock and pairing it with a wireless or wired headset.

Here are a few examples of what a refreshed IP Phone paired with a wired headset would cost you. Keep in mind that using a wired headset instead of a wireless will save you even more!

Polycom VVX 410 & VXi V200

The Polycom VVX 410 is a 12-line color business phone that easily integrates with third-party Unified Communications platforms. This multimedia VoIP phone has built-in web applications and features HD Voice.

Key Features of VVX 410

12 Line appearances
Polycom HD Voice
3.5″ (320×240) Backlit Color LCD
Dual Gigabit RJ45 Ports
RJ9 headset port
Built-in auto sensing IEEE 802.3 of Power over Ethernet
Optional 48V DC power supply (not included)

VVX 410 Datasheet

Use your VVX 410 with the VXi V200 wireless DECT headset. It offers freedom to move around your office with up to 350 feet away from your PC or phone. The V200 can be worn over the head, behind the neck or on your ear for added flexibility and comfort.

VXi V200 Features:

1.9 GHz DECT 6.0
350 feet of interference-free freedom
Noise-canceling eliminates background noise
10+ hours of talk time
One-touch controls for volume, mute and remote call answer/end
Digitally encrypted DECT signal for security
Optional electronic hook switch cable for remote pickup/hang-up
1-year warranty

VXi V200 DECT Headset Datasheet

Polycom VVX 500 & Jabra Pro 920

If you are looking for an IP Phone with advanced features then the VVX 500 its the one.

This phone supports 12 SIP registrations and has a 3.5in TFT color capacitive touchscreen. The VVX 500 has 2 USB 2.0 ports for media and storage applications for things such as a digital photo frame, news, and sports updates.

VVX 500 Key Features:

12 lines (registrations)
Dedicated RJ9 Headset Port
Multitouch-capable, capacitive touchscreen
3.5-in TFT LCD display at QVGA (320×240 pixel) resolution, 4:3 aspect ratio
Streaming media video playback
Screensaver and digital picture frame mode
On-screen virtual keyboard
Voicemail and video mail support
Dual USB ports (2.0 compliant) for media and storage applications

VVX 500 Datasheet

Pair your VVX 500 with the Jabra Pro wireless DECT headset, which has a range of up to 325 feet from the base. It features comfort, reliability, and intuitive call controls.

Jabra Pro Features:

Crystal clear sound and safe sound levels
Soft, comfortable ear cushions
Noise-canceling microphone
Dedicated button to answer/end calls
Separate buttons to mute call or turn volume up or down
Adjustable headband for a perfect fit
LED display with Battery, Mute and Audio link indicators
Mono and duo speakers
Single connectivity with desk phones

Jabra Pro 920 Mono Headset Datasheet

Yealink T42G & Plantronics CS510

The Yealink T42G is a business class VoIP phone that can handle up to 12 line registrations. It supports HD Voice, has a 2.7 backlit display and supports Power over Ethernet (PoE).

Yealink T42G Key Features:

12 Line Appearances
Dual-port Gigabit Ethernet
Yealink Optima HD Voice Supported
Up to 12 SIP accounts
Full-duplex hands-free speakerphone
No expansion module support
RJ9 Headset Port
2.7″ 192×64-pixel backlit Graphical LCD
Wall mountable
Supports PoE, Power Supply also available separately

Yealink T42G Datasheet

Connect the Plantronics CS510 to your Yealink IP Phone and roam around your office up to 350 feet away. You can talk for up to 9 hours straight on a full charge. The CS510 offers wideband audio, comfort and reliability.

CS510 Key Features:

Range up to 350 feet away for maximum mobility
Over-the-head monaural design
Premium wideband audio quality
One-touch call answer/end, vol +/-, and mute
Smart power management system optimizes for range and talk time
Conference in up to three additional CS500 or Savi headsets for enhanced collaboration

Plantronics CS510 Headset Datasheet

These phone and headset bundles can enhance your workspace and productivity.

If you have questions about any of the solutions above or maybe you want to know what a bundle with a wired headset would cost you instead, give us a call at 1-800-398-8647.

What are the Benefits of Joining the Grandstream Partner Program?

April 17, 2018 by Steve Lopian

Everyone knows we’re everything you need for VoIP. Hardware…service…you get the deal, and while we are number one when providing excellent service to end-users, we also deliver that same excellence to VoIP resellers!

That’s why there has never been a better time to join the Grandstream Partner Program through VoIP Supply! Lower shipping costs and having your own dedicated solutions consultant are just some of the many awesome perks you can take advantage of.

We all know the VoIP industry is very competitive, so it’s important to have that upper hand when servicing your customer. And if I have not convinced you, then watch this short video letting you in on even more benefits! Joseph Shanahan has been with the company for over 10 years and brings a wealth of knowledge to the table.

Because I know you’re going to want to call, I’ll just leave his number right here. 866-583-0920

Are you a Grandstream reseller? How has your experience been? We want to know!

VoIP Supply Received Developers’ Choice Recognition by HostingAdvice!

by Ying-Hui Chen

April 17th, 2018 – VoIP Supply, a leading VoIP provider in North America, has been awarded the Developers’ Choice Recognition by HostingAdvice.

Serving over 125,000 VoIP customers worldwide, the VoIP Supply team has been providing more than just a comprehensive catalog that fulfills your need for everything VoIP. The experienced team of VoIP experts provides outstanding customer service that’s unparalleled in VoIP industry.

“We have a large returning customer base, and we’re really proud of that,” said Mary Cheney, Marketing Supervisor at VoIP Supply “We’ve been able to maintain our employees because of the good working environment we promote here, and it all rolls on to our customer.”

Why Makes VoIP Supply Stand Out?

A Comprehensive Catalog of 5K+ VoIP Products for Modern Businesses
A One-Stop Shop for Offsite or On-Prem VoIP Hosting Solutions
Committed to the Three Rs: Reclaim, Refresh, and (Now!) Rental
Help Businesses Thrive and Stay Connected

Click here to learn more or simply raise your phone to call one of our VoIP experts at 1-800-398-8647 today to learn more!

Cisco Introduces New 500 Series VoIP Headset with Noise Isolation and Exceptional Comfort

by Ying-Hui Chen

Cisco recently announced their very first VoIP headset series, the Cisco Headset 500 Series, a professional range of VoIP headsets designed to pair with Cisco’s IP Phones and softphones. The Cisco Headset 500 Series includes two headsets:

The Cisco 531 – single earpiece
The Cisco 532 – dual earpiece with a padded headband

Noise Isolation and Exceptional Comfort

Optimized for workers in open workspaces, these headsets are perfect for noisy environments to improve work productivity with vibrant audio, powerful noise cancellation, and exceptional comfort.

Some features you won’t want to miss:

Premium sound in a sleek form factor
Powerful noise isolation with unidirectional microphones that are designed to hone in on the user’s voice and simultaneously minimize background noise
Proven reliability: These headsets support Cisco IP phones, Cisco DX Series endpoints, and Cisco soft clients
Lightweight comfort that is ideal for extended wear

See Datasheet here!

VoIP Supply Talks about the New Rental Program that Broadens Finance Options

April 16, 2018 by Ying-Hui Chen

Paula Griffo, President and CFO of VoIP Supply, once again joined Telecom Reseller’s podcast to talk about the new launch of VoIP Supply’s rental program!

What is VoIP Supply Rental Program?

The VoIP Supply Rental Program is a Device as a Service (DaaS) rental program that gives VoIP Service Providers and VoIP Resellers the ability to offer customers the widest variety of VoIP Products all for one low monthly payment.

The new rental program offers customers new finance option with lots of advantages. Listen to the podcast as our president explains how rentals are different from leasing and all the benefits you should take advantage of!

“The rental, you have the option of just always paying that monthly low fee for the products but yet never owning them,” – Paula Griffo, President and CFO of VoIP Supply, “so that’s very appealing to some customers that they don’t want to hold the actual paper which affects their financial statements.”

VoIP Supply Introduces the VoIP Supply Rental Program!

by Ying-Hui Chen

BUFFALO, New York – VoIP Supply, North America’s leading online VoIP solutions provider, has officially announced the launch of the VoIP Supply Rental Program in the U.S. market. The Device as a Service (DaaS) rental program gives VoIP Service Providers and VoIP Resellers the ability to offer customers the widest variety of VoIP Products all for one low monthly payment.

VoIP Supply has made the program fast and easy to apply, with a one-page application and approval within days. It allows partners to offer a complete VoIP solution including not only IP phones but IP PBXs, VoIP conference phones and much more from the top brands in the industry.

“The program is easy to apply for and implement, giving our customers a competitive advantage and allowing them to scale.” said Paula Griffo, President of VoIP Supply. “We are more than just a website. We are a team that is constantly listening to what our customers need to be successful in our very competitive industry. This is a program they wanted, so we went and built it.”

This rental program is simple and offers the most robust VoIP hardware catalog, that’s why it’s the best, in the industry. Click here to learn more about the program and how you can apply!

Say What?! Guess What We’re Trying to Say?

by Ying-Hui Chen

The YouTube auto-generating closed captions are meant to help people with hearing issues understand the videos better; however, as of today, this cool feature is far from perfect and it has given our audience good laughs!

What do you think they are actually saying?

Now through April 20th, watch the video below to find out what the person is really saying and submit your answer in the form to be entered to win a brand-new Voyager 3200 UC!

One winner will be selected randomly out of the correct submissions on April 20th!

New! VoIP Supply Released the RenegadePBX Pro 75 Premise-Based Appliance

April 13, 2018 by Ying-Hui Chen

April 13th, 2018 – VoIP Supply officially released their new RenegadePBX Pro 75, a premise-based IP PBX appliance built for small to mid-sized enterprises.

The RenegadePBX Pro 75 supports up to 75 licensed extensions and 45 simultaneous calls. It is ideal for businesses looking to seamlessly integrate their VoIP phones, SIP trunks, and PSTN connectivity while improving team collaboration and productivity with advanced phone features.

A unique feature set:

Quick-Start Installation Wizard – easily get your PBX set up within just a few minutes
User Control Panel for Personal Administration – easy control of your personal experience from any device
Zero Touch Provisioning – auto-provision your IP phones using our Redirection Service and EndPoint Manager Module
Full Suite of Phone Applications – control functions and settings directly from your IP phones

Download RenegadePBX Pro 75 Datasheet Here!

The Pro 75 is now available on our site! Visit the product page or call our VoIP experts at 1-800-398-8647 today to learn how you can take advantage of this new VoIP PBX!

Should the eSBC be used with a firewall or replace the firewall?

April 11, 2018 by Ying-Hui Chen

In the Patton Security webinar, we explained the three key functionalities of an eSBC: Fraud Prevention, Survivability, and Quality of Service.

Some great questions came up at the Patton Security webinar today and we’d love to share the answers with all of you who may have the same questions! If you missed the webinar, don’t forget to check out the presentation slides here!

Should the eSBC be used with a firewall or replace the firewall?

Answer: The best practice is to put the eSBC on the edge of the network (in front of the firewall) so that it gets the first look at the voice traffic coming into the network. This is where the back-to-back-user-agent and other VoIP security features can be most effective at detecting suspicious SIP messages, preventing DOS/DDOS attacks, and doing deep packet inspection. So yes, the eSBC can be used with a Firewall, just don’t put it behind the firewall. I prefer to replace my existing firewall with the Patton eSBC since the eSBC has a built-in stateful firewall.

I already have a firewall, why do I need an eSBC?

Answer: Unfortunately, your firewall might not be as strong and reliable as you thought. For example, your firewall won’t protect you from potential hackers who commit toll fraud by hijacking a phone service and placing unauthorized long-distance calls. But an eSBC can!

Does the eSBC support transcoding. For example, can it go between G.711 and G.722HD codecs?

Answer: Yes Patton eSBCs support transcoding as well as the G.722HD codec. In order to do transcoding just be sure to choose a model that has transcoding listed as a feature.

There are several product families in the eSBC product line; SN5200, SN5300, SN5400, and SN5500. Both the SN5400 and SN5500 product families support transcoding

What is the difference in the models as price increases?

Answer: The price of Patton’s eSBCs scale with the size of the deployment and the types of additional interfaces that may be required. For example, you can get a pure eSBC with 4 simultaneous calls enabled for MSRP around $500. You can then add additional simultaneous calls for MRSP of $11.00 each.

In another scenario you may have a need for FXS/FXO or PRI; those ports are available on some models, but are sold at a premium due to the additional hardware resources. The hybrid eSBCs with that added TDM ports are all reasonably priced and eliminate the need for additional gateways in your network. Everything can be handled in one unit, with the same security policies.

Patton offers a wide variety of eSBC options to fit your business needs. The price point starts at as low as $500. Be sure to visit their product page or read more about how to choose a right eSBC! If you have more questions, call one of our VoIP experts at 1-800-398-8647 today!

Will there be an iOS or Android app for Sangoma’s UCP?

April 6, 2018 by Ying-Hui Chen

Time to review the questions and answers we had during the Sangoma UCP webinar yesterday! If you missed the webinar, be sure to check out the Q&A session here:

Question 1: Will there be an iOS or Android app for UCP?

Answer: Not for UCP. It is mobile browser friendly, however. Currently no plans to design or incorporate a dedicated app from the app store. For ZULU, we do have apps approaching the Beta stage, with the anticipated release in the next 90 Days

Question 2: I saw where you can do SMS from UCP and from Zulu. Is this only for your SIP service, or can I use it with my own?

Answer: Currently, SMS functionality for both is only in conjunction with our SIPStation SIP Trunking service.

Question 3: If I have issues with UCP, can your support team help me

Answer: Yes. If you currently have a support plan in place on your system, you can open a ticket and they will be able to troubleshoot with you.

I would also recommend searching and using our community forums at community.freepbx.org. Most likely if you are having an issue or misunderstanding, someone else has. Our Community provides great resources and support for each other. That is something else that makes the FreePBX Community different, and robust.

Have more Questions? Contact Brian Hyrek at [email protected] or 716-531-4318!

Office Solutions with Refurbished IP Phones & Wireless Headsets

Polycom VVX 410 & VXi V200

Polycom VVX 500 & Jabra Pro 920

Yealink T42G & Plantronics CS510

What are the Benefits of Joining the Grandstream Partner Program?

VoIP Supply Received Developers’ Choice Recognition by HostingAdvice!

Why Makes VoIP Supply Stand Out?

Cisco Introduces New 500 Series VoIP Headset with Noise Isolation and Exceptional Comfort

Noise Isolation and Exceptional Comfort

VoIP Supply Talks about the New Rental Program that Broadens Finance Options

What is VoIP Supply Rental Program?

VoIP Supply Introduces the VoIP Supply Rental Program!

Say What?! Guess What We’re Trying to Say?

What do you think they are actually saying?

New! VoIP Supply Released the RenegadePBX Pro 75 Premise-Based Appliance

Should the eSBC be used with a firewall or replace the firewall?

Should the eSBC be used with a firewall or replace the firewall?

I already have a firewall, why do I need an eSBC?

Does the eSBC support transcoding. For example, can it go between G.711 and G.722HD codecs?

What is the difference in the models as price increases?

Will there be an iOS or Android app for Sangoma’s UCP?

Question 1: Will there be an iOS or Android app for UCP?

Question 2: I saw where you can do SMS from UCP and from Zulu. Is this only for your SIP service, or can I use it with my own?

Question 3: If I have issues with UCP, can your support team help me

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