Last week, Polycom, a multinational corporation that delivers video, voice and content communication technology, announced the release of their new Cloud Services and Polycom Device Management Services (PDMS).
These new services open up new capabilities for enterprise customers to manage and measure their telephony devices efficiently.
âEmployees are solving problems together more than ever before by connecting from meeting spaces of all sizes from all over the world. As meeting technology innovation accelerates, so does the complexity,â said Mary McDowell, CEO of Polycom.
The PDMS is designed for enterprise customers to easily manage all their Polycom devices from a single Cloud portal, including desk phones, conference unites, and all other audio devices. This new portal will simplify the process for customers to provision, update, and secure their devices. Â
We are thrilled to see this breakthrough from Polycom and look forward to seeing more of our customers take advantage of it! Â
Have you heard about VoIP Supply Refresh, our refurbished line of  VoIP products? If you are in the telecommunications industry and are an end user or a reseller using or deploying IP Phones and you have not heard about Refresh by VoIP Supply then you are missing out! But no worries, Iâm here to fill you in! Refresh is a great resource for anyone interested in purchasing quality VoIP phones for the fraction of the cost of a new model.
Refresh offers refurbished phones that provide the ânew-phone-experienceâ on a budget. But donât be fooled and think that since Refresh products are refurbished they are not reliable, on the contrary, our Refresh products are hand selected from the best-used phones. After the selection process, the phones undergo a 10-Step reconditioning process that covers all the bases, from appearance to functionally.
Whatâs better? Refresh products come with a 6-month no questions asked warranty. If anything is wrong with your product, we will replace it.
It’s no wonder Refresh has been going strong since its launch in 2004.
Take a look at our featured Refresh Polycom phones for the Month of May and smell the flowers!, or, phones…ehh, either way, all good stuff here!
This is a high-end IP Phone with enhanced business features to help facilitate the work life of a busy manager or secretary.
VVX 500 Features at a glance:
12 Line appearances
Polycom HD Voice
3.5-in TFT LCD display
Dual Gigabit RJ45 Ports
Built-in auto sensing IEEE 802.3 af Power over Ethernet
Optional 48V DC power supply (not included)
UC Software and  Polycom Desktop Connector to PCs; keyboard and mouse sharing
Microsoft Exchange calendar integration
Touch-screen interface
Expandable accessories for video and wireless
Open application platform and Web browser
Simple, flexible and secure provisioning options Skype for Business and Office 365 Cloud PBX interoperability (order “Skype for Business Edition” codes ending in “-019”)
This is an entry-level IP Phone with a charm. It has a sleek, clean design and a backlit grayscale display. This IP phone is ideal for cubicle workers and shared public areas.
VVX 300 Features at a glance:
6 Line appearances
Polycom HD Voice
208×104 Backlit 8 Level Grayscale graphical LCD
Dual 10/100 RJ45 Ports
RJ9 headset port
Built-in auto sensing IEEE 802.3 af Power over Ethernet
Optional 48V DC power supply (not included)
4-way navigation cluster with center âselectâ key
Supports VVX Expansion Module and VVX Color Expansion Module (Expandability up to 3 modules)
Skype for Business and Office 365 Cloud PBX interoperability (order “Skype for Business Edition” codes ending in “-019”)
Have you checked out the latest VoIP hardware this month? If you are looking to upgrade your VoIP system, thereâs no time like present! Let me quickly walk you through the latest innovations this May:
If you are looking for a full desk phone DECT solution, definitely check out the new Yealink W410 package! This solution includes the Yealink T41S, the Yealink W60 base station, and the Yealink DD10K.
The YHS33 is an over-the-head style headset designed for reducing listening fatigue. The unique Quick Disconnect feature provides walkaway convenience, allowing users quickly leave for a short time or switch to other sound equipment.
Combine comfort, durability, premium quality and brilliant sound, the YHS33 is one of a kind headset you canât miss out!
Wideband audio for more natural sound and clearer conversations
Do you have bad audio quality when you connect a large number of wireless headsets within a limited area? Try the Jabra Engage series DECT Headsets! This series connects 3x as many users without impacting your call experience.
Providing quality audio up to 150 meters/ 490 feet from the DECT base, this professional wireless headset offers advanced noise cancellation, all day talk time and the added bonus of an integrated busy light.
Our Refresh program is one of a kind.  It is the opportunity to purchase âlike-newâ VoIP equipment at a lower cost. This is especially nice for resellers and business owners buying in larger quantities.
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While we cover all VoIP Equipment, VoIP phones are number one when it comes to our Refresh products. Â Our experts go through a rigorous 10 step process to ensure that the physical and internal quality of our phones is top notch! Â And not only that, but we also cover your purchases with a six-month warranty!
Of course, this is all talk. Â Iâm sure most of you at this point are saying âwell, letâs see one!â and thatâs why we made this video! Â Take a closer look at one of our Refreshed Polycom VVX 410s and find out just how stellar our Refresh products are!
Have you purchased Refresh products from VoIP Supply? If so, what has your experience been like? We want to know!
Are you looking for an affordable and feature-rich hosted VoIP service? Consider Switchvox Cloud by Digium, a cloud-based Unified Communications (UC) solution for small and medium-sized businesses searching for enterprise-class features at an affordable price! Â
Why Switchvox Cloud by Digium?
Switchvox Cloud is more than just a hosted IP PBX; it is a full-featured, affordably priced UC cloud solution, starting at only $12.99 per user!
Switchvox Cloud is based on Digiumâs award-winning Switchvox business phone system. Users enjoy the same features and flexibility of the premises-based Switchvox phone system but, this time, in the Cloud.
Donât have that many users? No a problem. Switchvox Cloud features are easily accessible to businesses with as few as five users or even with hundreds of users!
Whatâs Included in Switchvox Cloud?
With Switchvox Cloud, you have access to mobility, call queues, voicemail, unified messaging, presence, chat, IVRs, integration with Salesforce CRM, monitoring, reporting, on-demand recording, and more!
Dedicated local number (DID) per extension
Unlimited local and long distance calling per extension
The Switchvox Cloud offers two flexible pricing options to fit any business need. The metered plans start at $12.99 per user and the unlimited plans start at $29 per user.
Not sure if the Switchvox Cloud is what you need? Try it completely risk-free for 30 days! Contact one of our VoIP consultants at 1-800-398-8647 today for more details.
Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.
How to Determine if my AudioCodes Gateway supports an FXO or FXO G module?
Q: I have a remote customer and they have an AudioCodes Mediant 1000 gateway with some FXO modules installed. I wanted to determine if their modules were FXO or FXO G modules. How can I determine this?
A: The standard FXO module supports outdoor and indoor (lightning protection) loop-start signaling. The FXO G module supports both loop- and ground start signaling (but only supports indoor protection).
STAY TUNED
Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591
Digiumâs A-Series is a line of Asterisk-based deskphone systems designed with high-quality components. The A-Series includes 4 IP Phones: the A20, the A22, the A25, and the A30. Each model includes a full-color display, HD Voice, and multi-line functionality. Letâs take a closer look at them with Marc in the video below:
Entry Level A-Series VoIP Phones: The A20 vs The A22
Digium A20 IP Phone is an entry-level value phone with a 2.8-inch full-color display, 2 line registrations, Power over Ethernet (PoE), and 10/100BASE-T network ports. If the phone is going to be standalone, the A20 is all you need for any kinds of voice communication.
2.8 inch backlit color LCD display
2 line appearance keys
1 feature key
4 context-sensitive soft keys
5-way navigation controller
The Digium A22 is another great choice for entry-level professionals. Very similar to the A20, the A22 supports  2 line registrations, 1 feature key, a 2.8-inch full-color display, and PoE. The main difference between the two entry-level phones is that the A22 supports a Gigabit port while the A20 only supports a 10/100 port. If you are connecting your PC to your phone, you will want to consider the A22 Gigabit IP phone!
2.8 inch backlit color LCD display
2 line appearance keys
1 feature key
4 context-sensitive soft keys
Mid-Level Professional VoIP Phone: The A25
If you are looking for a mid-level VoIP phone with more support, the A25 Gigabit phone can fit in just right! The A25 also gives you a Gigabit port like the A22 but it comes with a couple more advanced features. The A25 comes with 4 line registrations, two full-color displays, 6 Rapid Dial/Busy Lamp Field (BLF) keys with up to 30 contacts, PoE, and 10/100/1000BASE-T network ports.
2.8 inch backlit color main LCD display
2.4 inch backlit color BLF screen LCD display
4 line appearance keys
6 Rapid Dial keys, up to 30 BLF entries
5 feature key
Executive-Level, Gigabit VoIP Phone: the A30
Now letâs move on to the top level VoIP phone of the A-Series – the A30. Designed for executive-level users, the A30 offers a 4.3-inch full-color display which is a little larger than other predecessors, 6 line registrations, 10 Rapid Dial/Busy Lamp Field (BLF) keys with up to 45 contacts, Power over Ethernet (PoE), and also 10/100/1000BASE-T network ports.
4.3 inch backlit color LCD display
6 line appearance keys
10 Rapid Dial keys, up to 45 BLF entries
7 feature key
4 context-sensitive soft keys
Check out a summary chart of the Digium A-Series phones:
So there you have it! The Digium A-Series phones are attractive, professional looking VoIP phones built specifically for Asterisk. You wonât want to miss them! Check out the product page to learn more or call our VoIP experts at 1-800-398-8647 today!
Do you have one of these A-series phones? What do you think about Digiumâs new A-Series phones? Share with us!
May 2nd, 2018 – Cisco Systems, Inc., an American multinational technology conglomerate headquartered in California, announced today that they are acquiring Accompany, a business intelligence startup which uses AI to build databases of people and relationships at companies.
This acquisition will be a deal of $270 million in cash and stock and will give Cisco the ability to incorporate Accompany technology into their collaboration products.
âAmy has proven to be an effective and innovative leader through her years as an entrepreneur, an engineer, and CEO, and I couldnât be more pleased to have her and the Accompany team join Cisco,â said Cisco chairman and CEO Chuck Robbins in the announcement.
We are excited to see where this acquisition will take Cisco and serve more customers with better communication experience!
TAA stands for âTrade Agreements Act. This act is created to foster fair and open international trade. The TAA requires that the products acquired by Government agencies under the act must be:
Manufactured in U.S.or a designated countryÂ
Substantially transformed into a different article of commerce in the U.S. or a designated country
Xorcom USA is now Trade Agreements Act (TAA) Compliant
Xorcomâs TAA compliant products include the Xorcom Astribanks, the CompletePBX, and more! These products are made in the U.S.A and are approved to be acquired by the US Government for use.
Are you a Government agency looking for TAA compliant solutions? Check out Xorcom products today or give us a call at 1-800-398-8647 to learn more!
Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.
In previous Momâs calling Q&A series, we have discussed: What is the Password for the RenegadePBX Pro75? Today, we have more new real questions and answers from VoIP users just like you. Â
What would be a good replacement for the Barracuda Cudatel Box?
Q:Â I currently have a Barracuda CudaTel 270b, but they are dropping support. What would be a good replacement?
A: The UCM6204 from Grandstream would be a solid replacement. Grandstream’s UCM6200 Series IP PBX appliances are a powerful tool that can support up to 800 users and 50 SIP accounts. The Grandstream UCM6204 IP PBX supports up to 75 concurrent SIP calls and up to 35 WebRTC calls.
Built-in recording
Supports Call queue for efficient call volume management
Supports up to a 5-level IVR (Interactive Voice Response)
Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591
These new services open up new capabilities for enterprise customers to manage and measure their telephony devices efficiently.
