To prepare for the upgrade, you must ensure all your prerequisites, including your network, hardware, and email settings, are set properly. You will need to upgrade from Debian 10 to Debian 11 to Debian 12.
Here are some of the key features that you will find with Version 20:
V20 is an entirely new system, not just an upgrade. With this new SIP engine, you will have better and more direct control of calls with fewer failed transfers, immediate call pickup and listen-in, and can handle large installations.
With V20, Groups are renamed to Departments. You can not only define office hours, but you can also define the holidays, time zones, and language settings. Coming soon is Phonebook, CRM configuration, and Blacklist in Departments as these features are still in development.
The multi-line queue strategy is a new functionality. Once agents have “accept multiple calls” enabled, it allows agents who are already on a call to be polled and the call can be answered.
User roles are not customizable in V20. Any previously customized roles will be revoked and reset to the default.
There is more information and a cleaner configuration available to the Admin Console. All the info is organized on one line. Listed are the system owner, their email address, extension, which department they are assigned to, if there are any DIDs assigned to them, and which IP Phones are assigned, as well as integrations.
With a cross-department view, users within certain roles can see the status and calls of other users across the departments.
The new 3CX Windows Softphone received a makeover and is continuing to evolve as it is currently on Beta 6. It can be deployed through the Microsoft Store which allows updates to be pushed through. Jabra headsets can be integrated. An Apple application is coming soon.
Regarding APIs, when a call comes in, you can now see the caller ID and assign specific agents right away. Don’t fear, CFD projects are not going anywhere.
2FA can be enabled with Version 20. It is synchronized with Google & Microsoft Authenticator.
There are a few updates that have not made it in this release but these features are to come in the future:
Scheduled reports
Hot desking
On-premises video conferencing server
Group SMS
More APIs
Switchboards
And much more!
Since the final version of V20 has yet to officially be released, there is no deadline for how long you can stay on Version 18.
Please leave a comment for us here or reach out to the VoIP Experts at 1-800-395-8647!
Let us introduce you to the Fanvil X305 Big Button IP Phone! This user-friendly phone is a versatile solution tailored for individuals requiring large buttons on their phones, making it an ideal choice for hospitals, nursing homes, and any setting where quick and easy access is crucial.
This phone boasts large, easy-to-press buttons, catering to users who may have visual impairments or dexterity challenges. Its vivid 3.5-inch screen and ergonomic handset design ensure seamless navigation, reducing the likelihood of input errors and improving overall communication efficiency.
In healthcare facilities like hospitals, assisted living facilities, and nursing homes, the X305 is a go-to option with its intuitive layout and features, facilitating hassle-free communication among staff members, patients, and caregivers. It has a table stand and can be wall-mounted.
Recognizing the diverse needs of users, the Fanvil X305 offers customizable speed dial buttons, allowing users to program frequently dialed numbers for quick access. This feature saves valuable time, ensuring prompt responses in critical situations. It is hearing aid-compatible (HAC) and features Braille dots as well.
The inclusion of a customizable help button further enhances the safety aspect of the Fanvil X305. Users can configure this button to call the number of their choice, providing an added layer of security and peace of mind, particularly in environments where emergency assistance may be required.
Clear and audible communication is vital, especially in busy environments with ambient noise. The Fanvil X305 has extra loud audio capabilities, ensuring that every conversation is heard loud and clear, thereby minimizing misunderstandings and maximizing efficiency.
When deciding on a phone to deploy in settings where you may have elderly individuals or individuals who need an easier-to-access phone for any reason, you can look at the Fanvil X305.
VoIP Supply stands out as a reputable provider of VoIP solutions, known for our expertise and commitment to customer satisfaction. With our comprehensive knowledge and dedication to quality, the experts at VoIP Supply can help you determine which phone is best for the environment you need it in. Feel free to leave a comment below with your thoughts on this inclusive phone or reach out to the VoIP Experts at 1-800-395-8647.
P.S. You can watch our product feature video here!
Your favorite place to get your VoIP news is back for 2024! Watch as we ring in the new year with new products from CyberData, Spectralink, and more!
Have you heard CyberData launched an InformaCast-enabled version of their Paging Amplifier? We were impressed with their exclusive Hybrid Paging Solution, but this has just taken it to the next level! Tune in to get all the details on this exciting new addition to the CyberData portfolio.
In addition to the exciting news from CyberData, we are excited to discuss Spectralink’s brand-new DECT Gateway! This new addition to Spectralink will allow organizations with legacy Spectralink solutions to connect to Spectralink’s scalable IP-DECT servers. Check out the video to get more information!
Also, in this month’s VoIP News Update, we wanted to let our viewers know we are attending ITEXPO this year. If you are joining or are planning on joining the event, stop by booth 732 to meet our team!
Are you currently using a legacy solution from Spectralink? Have you heard of the new InformaCast-enabled paging amplifier from CyberData? Let us know in the comments below!
In the world of education today, the safety and security of students and staff are of utmost importance. One crucial aspect often overlooked is the communication infrastructure, specifically the paging systems especially in educational institutions, where the safety and security of students and staff are of the utmost importance. Outdated traditional paging systems, with their limited capabilities and obsolete technology, may hinder emergency response efforts and compromise overall safety. However, by upgrading to modern IP paging systems, schools can significantly bolster security measures, enhance response time, and proactively prevent potential incidents.
Budget-Friendly Approach to Upgrading
With the passing of new federal and state mandates, educational institutions are being guided towards upgrading their school-wide systems, such as IP Paging and security to ensure the safety of staff and students. For example, laws such as Alyssa’s Law, require school districts to consider installing panic alarm systems. There are several grants available at the state and federal level to aid schools in completing these upgrades in a budget-friendly way. The U.S. Department of Education has provided a list here. Some other ideas for beginning the process of upgrading in cost-conscience ways are:
Start with a phased approach: Rather than upgrading the entire system at once, begin with critical areas or zones where the need for improved communication is most pressing.
Prioritize Key Features: Identify the most essential features you require out of your IP Paging or security systems. Popular brands like Algo Solutions and CyberData offer unique features on their products at a competitive price point, without unnecessary bells and whistles.
Take Advantage of Volume Discounts: While upgrading, inquire about bulk or volume discounts, particularly if you are upgrading a large space. Purchasing equipment in bulk can often result in significant cost savings.
Increased Security Measures
By upgrading to IP paging systems, schools can enhance their security measures with advanced features. These cutting-edge systems provide integrated security protocols, including encryption and authentication mechanisms, guaranteeing confidential and protected communication, free from unauthorized access. Moreover, IP paging systems seamlessly integrate with existing security systems, such as surveillance cameras and access control systems, creating a comprehensive security network that boosts situational awareness and maximizes threat detection capabilities.
Some examples of these devices include Door Phones, Call Buttons, and IP Cameras. All of these devices can be easily integrated into an IP Paging System in order to provide all-around coverage.
Improved Response Time
In times of emergency, every single moment matters. Outdated paging systems can face issues like delays and limited coverage, which can hinder critical announcements and slow down response efforts. Unlike IP paging systems which utilize the power of the internet to deliver real-time, superior-quality audio announcements across multiple areas simultaneously. With advanced features such as pre-recorded messages and automated alerts, administrators can swiftly share crucial information with the entire school or specific zones. This enables prompt response and effective coordination during emergencies.
Incident Prevention
With IP paging systems, administrators have the power to regularly broadcast vital announcements, safety reminders, and emergency procedures, cultivating a culture of preparedness and vigilance among students and staff. Additionally, the advanced features of scheduling and remote access allow administrators to streamline communication tasks, guaranteeing consistent delivery of critical messages and minimizing the risk of miscommunication and confusion.
Algo Solutions is one of the top brands in the IP Paging industry and published a Case Study called “Deploying Algo IP Solutions For The Education Vertical” with some great information regarding Ontario-Based School Districts and their challenges and how Algo helped.
CyberData, another top brand in the industry produces great content on their YouTube Channel entitled “CyberSchool.” In this video, CyberData reviews paging solutions specific to schools.
In today’s world, it is crucial for schools to prioritize security and preparedness. By upgrading to modern IP paging systems, schools can take a proactive approach to enhance school security, improve response time, and minimize potential incidents. Investing in advanced communication infrastructure not only embraces new technology but also creates a secure environment that fosters learning and growth. Let’s remember that when it comes to security, it is always better to be proactive rather than reactive. Updating IP paging systems is a vital step towards safeguarding the well-being of students, staff, and the entire school community.
If you have any questions or comments, please feel free to leave them below, chat with one of our experts at www.voipsupply.com, or call us at 1-800-395-8647.
SIP Chats is back with our first episode of 2024, and this time, we’re doing things a bit differently. Your host, Brian Hyrek, has an in-person chat with our Provisioning, Fulfillment, and Reclaim Operations Manager, Michael Rehac! Brian and Mike discuss the ins and outs of our Provisioning and Fulfillment department and focus on the specific services we offer our customers and resellers. Mike dives deep into offerings like custom branding, firmware updates, simple redirects, blind shipping, and much more!
So get comfy, hit that play button, and learn all about the VoIP Supply Provisioning and Fulfillment department and how it can help drive your business forward!
are you currently utilizing VoIP Supply Provisioning and Fulfillment? Let us know how it’s helped you and your business in the comments below!
Voice over Internet Protocol (VoIP) phones are experiencing a significant surge in popularity in 2024. As businesses and individuals increasingly prioritize efficiency, cost-effectiveness, and flexibility, the advantages offered by VoIP phones are becoming more apparent. According an article from Technology Reseller News, “Regardless of your chosen communication model, whether it’s hybrid, on-site, or entirely work from home, your telephony remains the cornerstone of your communications system.” VoIP phones and the VoIP industry are continuing to skyrocket and here are some things to know for 2024.
One of the key factors driving the popularity of VoIP phones is the enhanced flexibility and mobility they offer. With the ability to make calls from anywhere with an internet connection, users are no longer confined to traditional landline systems. Whether you’re working remotely, on the move, or in the office, VoIP phones keep you seamlessly connected, making them increasingly appealing in 2024.
In most cases, cost optimization is a top priority concern for businesses and VoIP phones emerge as a cost-efficient alternative to traditional telephone systems. By leveraging lower infrastructure costs, reduced call rates, and the absence of additional hardware requirements, businesses can achieve significant savings without compromising on seamless communication. The economic benefits of VoIP play a pivotal role in its growing adoption across various industries.
A little-known fact about VoIP phones is their ability to realize that 50% of all voice conversations are silent. Think about it, when one person is talking, the other person is silent, listening to what they have to say. While you are silently listening, your phone does not have to be sending “voice data” information, because you are not talking. VoIP phone technology has been able to take advantage of this by utilizing “silence suppression.” VoIP phones will only send data when necessary and will not send anything if it detects silence or small amounts of background noise. Unlike traditional phones which constantly send data whether you are speaking or not, inevitably costing you more money.
One of the most exciting things about VoIP phones and technology in 2024 is its integration with Artificial Intelligence (AI), which we all know will only continue to grow. According to Technology Reseller News, “Almost 90% of companies participating in our research see the value in deploying Generative AI meeting assistants,” says Irwin Lazar, President and Principal Analyst, Metrigy.” VoIP Phones and systems were actually ahead of the game in the utilization of AI for quite some time and now that the whole world is actively using and developing more AI technology, VoIP will continue to trend upwards in this arena as well.
The year 2024 sees VoIP phones soaring in popularity, proving their unmatched ability to cater to the ever-changing needs of businesses and individuals alike. With their seamless blend of adaptability, affordability, cutting-edge features, integration capabilities, and technological advancements, VoIP phones are solidifying their position as the frontrunner in the realm of communication. As the demand for efficient and groundbreaking communication solutions continues to surge, VoIP phones are poised to maintain their impressive upward trajectory. VoIP Supply has a WIDE array of VoIP phones from many different manufacturers, brands, and types. We have our VoIP phone experts on standby ready to answer any questions you may have. If you have any comments or questions for us, please feel free to leave a comment below, chat with one of our VoIP experts at www.voipsupply.com, or call us at 1-800-398-8647.
Ambient noise compensation in a speaker, like the CyberData 011394 talk-back speaker, refers to a feature that allows the speaker system to adjust its output based on the surrounding ambient noise levels. This feature is designed to enhance communication clarity by automatically adapting the speaker’s volume to compensate for variations in background noise. The speaker listens to the room, takes what you set it at, and automatically adjusts the volume based on increased noise in the room.
Here are a few reasons why ambient noise compensation is a useful feature:
1. With this feature, you can prevent the speaker from being drowned out by background noise or becoming uncomfortably loud in quieter environments. It ensures that the speaker adapts to the specific acoustic conditions of its surroundings.
2. Ambient noise compensation is user-friendly as it eliminates the need for manual adjustments. Users don’t have to constantly monitor and modify the speaker volume based on changes in ambient noise levels.
3. This feature makes the speaker versatile and suitable for a range of environments, including outdoor spaces, busy offices, schools, or industrial settings. It adapts to the acoustic characteristics of the surroundings.
4. Most importantly, in certain applications, such as emergency communication systems or public announcements, having a speaker that can automatically adjust its volume based on ambient noise ensures that critical information can be heard even in challenging conditions. This is a perfect speaker for schools as increased security measures and emergency devices are being installed.
If you have any questions, please reach out to our VoIP experts at www.voipsupply.com or give us a call at 1-800-398-8647. For more on the 011394, feel free to watch our video here!
What better way to kick off 2024 than with a sneak peek into Fanvil‘s upcoming products? If you were not able to attend our What’s New With Fanvil Webinar, then you’ve come to the right place. Grab a seat and get comfortable as VoIP Supply’s Brian Hyrek teams up with Fanvil’s Tommy Lee to deliver an in-depth look into what Fanvil has in store for 2024!
What are you looking forward to the most from Fanvil? Let us know in the comments below!
Within the realm of today’s technology, there is one constant, one truth, one thing you know will never change. That is, things will ALWAYS change and change quickly. With the enormity of devices on the market sometimes it seems impossible to know which is the right one to choose for you and your business that will work with your chosen platforms. Do I get a Microsoft Teams-Certified Device? Do I get a Zoom-Certified Device? Do I even need a Platform-Certified Device?
Don’t worry, VoIP Supply is here to help. First, let’s define a Platform-Certified Device. A Platform-Certified Device is any device that has gone through an extensive amount of testing to determine if it meets a standard of performance set by a Unified Communications (UC) tool, such as Microsoft Teams, Zoom, etc. These devices are tested rigorously to ensure they meet a certain standard of quality. Secondly, no, you do not need to use a Platform-Certified Device. However, utilizing a device that is specifically certified for use with a certain platform does mean that there is NO LIMIT to the functions or features that are available to you.
For example, if you are using a Microsoft Teams-Certified Device there is no additional provisioning required. Simply set all of your call and video preferences to automatically stay that way until you want to edit them, and no more connecting or reconnecting of devices every time you start a new meeting. An example of this is with a Microsoft Teams-Certified Headset, once it is connected and settings are configured, you will not have to reconfigure any settings and/or always reconnect your device when starting a new meeting. If you were using a generic headset, you would not be able to utilize these types of features and functionalities, wasting precious time rather than getting right down to business.
If you do choose to use certified devices for you or your business, VoIP Supply has created a user-friendly and easy-to-understand purchase experience on our website.
Microsoft Teams-Certified Devices can be found here.
Additionally, if you would like to Shop By the Service Provider you prefer, we have that too, right here!
At the end of the day, it is really up to you and your preference which type of device you would like to use. If it is not certified with your chosen platform you will be limited to only certain features and functionalities, which might work for you. However, for those who want to take advantage of every tool and feature these platforms have to offer within your devices, it may be best to choose a device that is certified.
If you have any comments or questions please do not hesitate to reach out to us! You can comment below, chat with one of our experts at www.voipsupply.com, or give us a ring at 1-800-398-8647.
Our last VoIP News Update of the year is out now! Tune in and get an exciting look at Linkvil by Fanvil’s new CA400 Video Conferencing Solution! This full-solution kit comes with a camera, speaker, and more! Watch the video to get all of the details on this exciting new release by Linkvil by Fanvil!
Also, for this episode, we will be discussing Patton‘s newest acquisition, Tone Commander! These military-grade IP phones are perfect for Government and military needs. But wait! There’s more! We will also cover the exciting news of the Tone Commander 7810 Series of phones becoming Zoom Phone Certified!
Have you heard of the Tone Commander brand? Do you have any experience using these high-quality phones? We want to know! Let us know in the comments below.
