Note: This is a guest post from Mark Dacanay.
Aside from PCs and smartphones, there is still other hardware that you need to know, in order to make the most out of VoIP for your business. Here are a few of them to get you started:
VoIP routers are really useful for companies with multiple office spaces sharing the same network. Aside from the added security from hacking and information leak, having multiple VoIP routers distribute the user load, especially when your business revolves around calling and contacting clients, or getting calls from customers throughout the day.
Aside from your typical wired handset, you can also use a wireless IP phone for added mobility and flexibility while you use it on your network. By integrating a Wi-Fi adapter on a cordless, battery-powered handset, you will be able to connect to your network and take calls as you would in a regular phone. Only this time, you can move around and go from room to room because you’re not tethered to your desk by a wire.
While there may be other ways to use VoIP (like PC-to-PC VoIP, mobile device calling, etc.,) nothing beats the experience of lifting a phone to your ear to make and receive a call, even if it uses an Internet connection. This is why having telephone handsets as part of a modern network is a practice that will never get old.
Nowadays, VoIP is mainly done through computers and mobile devices. The ease of use, plus the proximity to these devices have replaced the need for a wired handset on your desk. Using your mobile devices and computers to make and receive VoIP calls gives your employees more flexibility. They’re not tied down to a desk, meaning, they could be doing something else (more work!) while taking a call. Computers usually have a software installed so that you can have the full functionality of a handset, all in your computer. All you need is to connect another piece of hardware, a headset, on your computer and you’re good to go.
Mobile devices like smartphones and tablets were built with mobility in mind. This is why these devices are fully suited for office use when paired with VoIP. Imagine being able to reach your employees no matter where they are, as long as they’re connected to your network. Other features could be integrated, like having a business application that not only enables VoIP calling, but also integrates other productivity features like team messaging and collaboration, tasking, and more.
With a bit of a background in VoIP hardware, you will now have an idea what to get for your company’s network and communications system. You don’t have to get everything listed above, just choose the ones that fit your needs and your current communications setup.
Have questions about anything that was covered in this post? Read out to one of our VoIP experts by calling 800-398-8647 or contacting us by email voipexperts@voipsupply.com!
Mark Dacanay is a Digital Marketing Professional who has been working with a B2B company offering cloud-based services for more than 5 years. He is obsessed with anything about the cloud – the technology, not the fluffy stuff in the sky. You can reach him through Twitter and LinkedIn.
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