Small Business VoIP

Mitel Announced the Integrated Portfolio for North America

January 29th – A quarter after its acquisition of ShoreTel, Mitel® announced their rebranded and integrated portfolio of Cloud and on-premise solutions for the North American market.

This new portfolio is designed to offer their North American customers the best path to the Cloud for access to advanced applications and the latest technology and to provide on-site portfolio with maximum choice, flexibility, and reliability.

“Mitel’s product portfolio has never been stronger. It offers a complete technology menu to choose from with the right combination of cloud and on-site solutions that really gives us the freedom and flexibility to customize solutions that make sense for our customers,” said Matt Pingatore, Chief Executive Officer, Packet Fusion.

Mitel is a global leader of business communication solutions provider that delivers simplicity, reliability and high-end communications and collaboration. Mitel’s flagship solutions for the North American market include:

Retail UCaaS Solutions

  • MiCloud Connect (previously ShoreTel Connect CLOUD) with Teamwork and Contact Center
  • MiCloud Flex (previously Mitel MiCloud Enterprise) with MiCollab and MiCloud Contact Center

On-Site Solutions

  • MiVoice Office 250 with Phone Manager applications
  • MiVoice Connect (previously ShoreTel Connect ONSITE) with Connect UC and Contact Center
  • MiVoice Business with MiCollab and MiContact Center Business
Ying-Hui Chen

Ying-Hui ( Evy), has been working at VoIP Supply since November 2015. She is currently working in the Marketing Department helping with market research, SEO analysis/ tracking, email marketing and blogs. Connect with her on LinkedIn.

Share
Published by
Ying-Hui Chen

Recent Posts

Viking VoIP Emergency Phone E-1600-IP-EWP: Product Feature and How to Register with Sangoma PBXact

https://youtu.be/FE2kcF7KjgQ?si=inw4thEr2thxgGeL When it comes to security, you should never cut corners. Having something that you…

2 days ago

Watch Now: 2025 March VoIP News Update

https://www.youtube.com/watch?v=X2_HXAv73FI Your March VoIP News Update is out now! This month we showcase an awesome…

6 days ago

Did You Know:  New MS Teams-Certified Services, Products & Devices!

It is certainly no secret that leading platforms such as Microsoft Teams have grown in…

1 week ago

Snom M56 DECT Phone & M500 Base Station: Product Feature and How to Pair Devices

https://youtu.be/7_EIZKXqG3w?si=nvWqq8EAe58AJ6Dp Over the years, we have seen several advancements in DECT technology, and with that,…

2 weeks ago

How To: Prepare Your Business for Upcoming Tariffs in the VoIP Industry

With all of this talk about tariffs, we wanted to provide you with some information…

2 weeks ago

Fanvil i62 Outdoor Audio & Video Door Phone: How to SIP Register and Program RFID Card

https://youtu.be/y3X1PcrK6i8?si=qWPgzDNhhngcsk_a In today's world, security is one of the most important things to have for…

1 month ago