Microsoft Teams keeps adding new features and functionalities to better accommodate both small businesses and enterprises. Earlier this month, Microsoft Teams, once again, announced their new roadmap of rolling out four new advanced calling features, including group call pickup, call park, shared line appearance, and location-based routing. These new features are expected to be available in a few weeks to the first quarter of 2019!
This is an enhancement of an existing feature that Teams offers. Users can now automatically forward incoming calls to groups of colleagues. You are able to call each member in the group simultaneously or separately. Customizations of the appearance and notifications your participants receive will also be available.
Users can now put a call on hold and send a text message to an assigned employee who can then answer the call in the Teams app.
Create user accounts with multiple phone lines. Your incoming calls can be set to automatically forwarded to assigned users. This feature enables other people to answer and make calls on your behalf.
Restrict the routing of calls between VoIP endpoints and PSTN endpoints based on the location of the callers. This call management feature controls how your calls are routed by the Teams server and enforces call authorization rules based on the caller’s geographic location.
VoIP service has unlimited potentials! Click here to see what VoIP features you can take advantage of.
https://youtu.be/vx5t7gt3ceg?si=U-7WW9NylVkoKyXu We're so excited to bring you the first episode of the VoIP News Update…
https://youtu.be/4fdqGYd2Zns?si=wBffhTwHe-6mYOtS The long-awaited and exciting Fanvil Link Mobile Application is here! Now, like never before,…
Hybrid work in the U.S. has boomed since 2020, with 53% of remote-capable employees now…
https://youtu.be/z4w7Typ_Shc CyberData Terminus Cloud Control is here! Thanks to advanced innovation at CyberData, customers can…
https://youtu.be/vV0BDOCGiKs?si=jFrelg8-ddbcLhTC In the December VoIP News Update, two exciting developments in the VoIP space were…
https://youtu.be/UHKuBq0Pvuk?si=zS3KlwIkJz2-6vaq At VoIP Supply, we’re always excited to explore new solutions for businesses and industries,…