Is There a Report that Outlines Grandstream Call Logs?
Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.
In the previous Mom’s calling Q&A series, we have discussed: What SIP Phone Could Connect Wirelessly? Today, we have more new real questions and answers from VoIP users just like you.
Is There a Report that Outlines Grandstream Call Logs?
A: Is there a User Guide that outlines the various data fields the Grandstream captures on calls in and out? We are looking for good data that we can parse into a reporting package to manipulate/ report on that data.
Q: Basically, it is the API/CDR report, call log. You are able to capture the data and export a csv. file. However, for more advanced features you would need to utilize AGG software shown here:
- http://www.aggsoft.com/pbx/grandstream-ucm6100.htm
- Here is the logger: http://www.aggsoft.com/pbx-data-logger.htm
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