[Infographic] Refurbished Phone Checklist: 5 Factors to Consider

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Browsing through countless VoIP stores, you finally locate something you love. Just when you are about to check out, you realize you don’t have enough budget for that.

Does this sound familiar to you? Are you hesitant to update to a VoIP system because of the high expense? Before you leave with your hands empty, rethink it. There’s a way for you to upgrade on your budget – Consider refurbished VoIP equipment, a low-cost alternative to new VoIP hardware.

What is a refurbished phone?

Refurbished phones are the used phones that were sent back by customers who no longer needed them to exchange for a certain dollar amount. The phones that were sent back will then be repaired and/or updated before they are placed on the market for sale again.

Since it’s not a brand new product, purchasing from a reliable source is critical. Here, we will share the top five factors to consider when choosing a refurbished phone: Price, Condition, Upgrade, Warranty, and Support.

What to consider when buying a refurbished phone?

Price: Low price is the biggest incentive for most refurbished phone buyers. Pay attention to the price difference between the refurbished phones and the brand-new ones. Is the price now within your budget? Is the price competitive? However, don’t let the extremely low price fool you. Keep in mind that there might be a trade-off between price and the phone’s condition or the service that comes with it.

Condition: Generally, there are three grades of conditions: Grade A refurbished phones are sealed new or have very little wear. Grade B phones might have some scratches or mild damage. Grade C phones can have obvious signs of wear. Regardless the used look, most sellers basically make sure the phone can function normally when you purchase them.

Upgrade: Some refurbished phones are outdated. Make sure the seller examines the product before they resell it to you. Is the hardware upgraded? Is it compatible with your current system? With Refresh from VoIP Supply, you can be sure all of our refurbished products are center examined, upgraded, set to factory defaults and repackaged, making them look and function as if they were new.

Warranty: Many people overlook the importance of a warranty on refurbished phones. This can save you a lot of trouble when you need it. Does the seller offer warranties? How long is the warranty? What’s covered? Our Refresh products all come with a full six months warranty to guarantee your satisfaction. You also have the option to be covered for an additional six months for a small fee.

Support: If you are not a VoIP expert, make sure you have a tech support expert to contact should you encounter issues during the installation or integration process. VoIP Supply offers great pre- and post-sales support to ensure that your products are functioning as perfect as possible.

To learn more about Refurbished Phones, visit our Refresh Center or call our experts at 866-582-3715.