Categories: Q & A

How to put a call from cordless phone on hold and pick up from the base phone?

Our tech support team at VoIP Supply offers great pre- and post- sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In previous Mom’s calling Q&A series, we have discussed: How Do I Register Cisco Phones on Switchvox Device. Today, we have more new real questions and answers from VoIP users just like you.

 

How to put a call from cordless phone on hold and pick up from the base phone?

Q: Is is possible to have a cordless phone (Panasonic KX-TGP600) tied to a based phone where you take a call on the cordless phone and put the call on hold and see the call on hold on the based phone to access the call?

A: You can use park zones in most phone systems to place a call on a system with “hold” and then pick up the call on the park zone. A desk phone can usually have a key that is lit or unlit based on if there is a call on park.  With an Asterisk system, you could transfer the ball between phones with a transfer button or dial ## for a blind transfer. You can also park the call like I mentioned above. You would need to add a BLF (busy lamp field) on your Polycom for the park zone.

STAY TUNED

Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591

Ying-Hui Chen

Ying-Hui ( Evy), has been working at VoIP Supply since November 2015. She is currently working in the Marketing Department helping with market research, SEO analysis/ tracking, email marketing and blogs. Connect with her on LinkedIn.

Share
Published by
Ying-Hui Chen
Tags: Q&A

Recent Posts

How To: How to Expand Your VoIP System with Gateways and Adapters

Growing pains don’t only happen to people, they happen to businesses too! It’s fantastic that…

1 week ago

Did You Know: Your Network Infrastructure Has to be Ready for New or Upgraded IP Paging

When looking into new or upgraded IP paging equipment, many people don’t realize that you…

2 weeks ago

Viking Panel Phone K-1900712LIPEWP: Product Feature and How to Register with Sangoma PBXact

https://youtu.be/Gex7e6jUGSA?si=ts4-9p6JlWS4ZsC8 If you need a rugged, reliable VoIP panel phone that auto-dials with ease, the Viking…

3 weeks ago

Viking VoIP Emergency Phone E-1600-IP-EWP: Product Feature and How to Register with Sangoma PBXact

https://youtu.be/FE2kcF7KjgQ?si=inw4thEr2thxgGeL When it comes to security, you should never cut corners. Having something that you…

3 weeks ago

Watch Now: 2025 March VoIP News Update

https://www.youtube.com/watch?v=X2_HXAv73FI Your March VoIP News Update is out now! This month we showcase an awesome…

4 weeks ago

Did You Know:  New MS Teams-Certified Services, Products & Devices!

It is certainly no secret that leading platforms such as Microsoft Teams have grown in…

4 weeks ago