Sometimes things happen, surprises occur, and your original plans don’t work anymore – we get it! If that’s what you are going through with your Sangoma PBX deployment, don’t worry! You can still change it.
Although all of Sangoma’s commercial modules are set for a specific deployment at the time of purchase, nothing is set in stone. Your deployment is locked to a hardware box when you register to a Deployment ID, but you are allowed to reset the hardware lock up to 2 times.
Here is what you need to do:
Keep in mind that you only have two times to change your hardware lock. If you have reset it more than twice, you will need to contact support at https://support.sangoma.com.
Does this article help you resolve your issue? If you have more questions, you’re welcome to submit a support ticket at https://www.voipsupply.com/getsupport.
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