Understanding how VoIP systems work can help you fully utilize this new technology to your own advantage. Now, let’s take a glance at the VoIP telephone systems.
Basically, a VoIP system converts the analog audio signals (your voice) into digital data that can be understood by the VoIP devices and transmitted over the Internet Protocol (IP) network to the other end of the call. Because the calls are generated through the Internet, VoIP system perceives long distance calls the same as local calls (do I hear cost savings? No pun intended).
Your business can save money and enhance productivity from the flexibility that VoIP brings. VoIP users are paying for the Internet service rather than landline service; therefore, most customers experience lower monthly bills. Also, with VoIP systems, long distance calls are as cheap as local calls and communications from office, home, or even on the road with Internet service becomes easier than ever before.
Unified Communications further take VoIP system to the next level, collaborating a variety of communication medias such as video conference and instant message, increasing work efficiency.
There are two types of VoIP solutions available: On-premise and Hosted. The best solution varies depending on your business requirements such as the number of concurrent calls, number of phone users, existing system, company size, and more. The chart below will give you some insight about the two types of VoIP solutions:
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