How Do I Unlock Polycom VVX410 Phones?

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In previous Mom’s calling Q&A series, we have discussed: VVX410 Phone Lost Registration. What Can I Do?Today, we have more new real questions and answers from VoIP users just like you.

How Do I Unlock Polycom VVX410 Phones?

Q: A couple of years ago I bought some Polycom VVX410 phones from VoIP Supply. I need to provision them onto a server that requires them to be unlocked. Can I please have some help doing that?

A: To unlock the phones (access the advanced settings menu) enter “456”. This should be the default password. Or you can also go into the web interface of the phones and disable the phone lock feature. Under the “Settings” tab you will see “Phone Lock”. From there you can customize the lock feature.

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