The continuing debate as to how VoIP services will ultimately be classified isn’t stopping the FCC from enacting legislation towards VoIP providers.
According to PC Mag, the FCC approved an important consumer protection measure on Wednesday that will require failing VoIP service providers to give “reasonable notice” to customers and regulatory officials before they shut down. Complete details are still unknown, but the move appears to be in direct response to the SunRocket disaster that occurred in 2007.
For the industry this new rule should come as no real surprise. As VoIP continues to grow in popularity, safeguarding consumers against a “few bad apples” will go a long way towards bolstering consumer confidence in “making the switch” to VoIP.
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