Phil Laurenzi, a VoIP Supply colleague, recently wrote a great blog for our sister company’s blog: www.voipsupply.com/ip-cameras. Just wanted to post a shout to it, because it has some great ideas on management, and having your associates learn about products by having THEM teach! Here’s an excerpt:
Studies show that the retention of new material increases beyond the archaic lecture. Here at IPCS and VoIP Supply, associates are encouraged and rewarded for “presenting a lesson” to their peers. Teaching others…
…For those of you categorized as a VAR in our economy, why not challenge your associates to read-up on PBXs, switches, routers, IP cameras or WI-FI and have them demonstrate skills and subject mastery by having them instruct their peers? I think you may be surprised by the results and the acquisition of a product specialist.
For more check out:
http://blog.ipcamerasupply.com/management/product-specialist-teaching-and-grooming-101
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