Does Jabra PRO 920 Work With Polycom VVX300?

April 6, 2016 by Ying-Hui Chen

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In previous Mom’s calling Q&A series, we have discussed: Why Doesn’t My Snom 710 Phone Ring? Today, we have more new real questions and answers from VoIP users just like you.

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Does Jabra PRO 920 Work With Polycom VVX300?

Q: I have a Polycom VVX 300 phone and would like to know if Jabra PRO 920 headset can work with that.

A: Yes! Jabra PRO 920 headset works with Polycom VVX300 phone. However, You will need to place the phone in Jabra EHS mode.

Please follow the steps to set up: Menu-> Settings-> Basic-> Preferences-> Headset-> Hookswitch mode-> Jabra EHS. Once the setting is done, your headset should be able to work with the phone.

 

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2 Comments

  • samantha

    Menu-> Settings-> Basic-> Preferences-> Headset-> Hookswitch mode-> Jabra EHS. Once the setting is done, your headset should be able to work with the phone.

    i have done this…my desk phone use to be able to save my headset but it no longer will save it! do i need the USB cord to update my headset?? HELP

    • Hi samantha,

      Thank you for contacting us. I have submitted a technical support ticket for you. Our tech support will contact you shortly to help you out. If you need other help, you can also submit a ticket here:https://www.voipsupply.com/getsupport

      Thank you again,
      Evy

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